Absolutely fantastic experience and so much better than when I bought my last few cars and ended up sat in dealerships for half a day sorting out really confusing finance agreements that never felt ri... See more
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Company details
About Carmoola
Written by the company
We are entirely reinventing how people pay for cars. We’re getting rid of the past and starting with a clean slate, freeing car buyers from old school processes so they can enjoy the freedom of driving off in their new car. Read what other customers said about their Carmoola experience, and if you think we could help you with your next car, why not get the Carmoola app on your phone!
From 6.9% APR. Rep 13.9% APR.
Contact info
First Floor, 1 Whittlebury Mews West, Primrose Hill, NW1 8HS, London, United Kingdom
- 0203 7733 901
- hello@carmoola.co.uk
- carmoola.co.uk
Replied to 77% of negative reviews
Typically takes over 1 month to reply
This was my first time buying a car…
This was my first time buying a car using this type of service and I can only say that I am very impressed with how it all went. Super quick response to any questions and so simple to use, The dealer welcomed the use of Carmoola and it all went well.
thank you so much for making it a simple process.
Amazing
Amazing. The only word that can describe this whole experience. I applied on the Monday and received my budget, Then i started looking for cars , its great that you can add a car and it is fully checked for you, i got a tad carried away here and had around 12 cars yhat i “wanted” Eventually narrowed it down to one and went ahead with one from a garage local to me on the Saturday morning. I had the agreement signed and the money transferred to the garage by 12:30 the same day so yes they do everything they can to help and you are kept informed via the app which os so easy to use. Would highly recommend
Easy
Easy, straight-forward. Needed a little help and got it straight away after speaking someone.
5 STARS - Don’t delay do it today!!’
Don’t delay do it today! Fantastic and smooth experience - I don’t post reviews but I had to - 5 STAR DO IT TODAY!
The whole experience was so easy from…
The whole experience was so easy from start to finish, didn't take to long to complete, a few easy steps to get get what I wanted, and it was so easy at the dealership, as it only took around 1 hour. I would definitely recommend Carmoola to anyone, THANKS CARMOOLA 😊
Avoid like the plague
Avoid like the plague. Despite earning over £60k and having low outgoings, I was knocked back on a £20k car because the credit rating agency is still punishing me for debts I had to take on in my divorce five years ago. This company is nothing but a data harvesting scam. I got refused and then within minutes the phone calls started pouring in from all over the country. DON’T USE

Reply from Carmoola
Quick and easy
Quick and easy. Been doing for 25 years and amazed how quick the process just by the tip of your finger not just before waiting for decisions if to be approved or not, selling not needed for your car. This ones is easy and friendly when you call them back
Wow!!!!
Wow! This is how things should be done. Only one way to describe this company. Called them for some advice and spoke to a real person. Once I decided to buy a car, the effort was zero from my side. No silly hoops to jump through, just simplicity and ease. Well done Carmoola!
Very slick process
Don’t finance a car any other way!
Wow! Everyone has seen how easy it looks in the adverts… and it is! Went from looking at cars and getting my budget to sat in my new one in less than 24 hours!
Great help from the customer service team and the app is so easy to use and view. I’ll be using Carmoola from here forward when buying a car, it’s awesome!
Easy application
Easy application. Swift answer. Great people to deal with if you need assistance
So easy to use and seamless …
So easy to use and seamless when sitting in front of the dealer. I have had a harder time wording food online. Highly recommended
I would like to commend Charlie at…
I would like to commend Charlie at Carmoola for the exceptional support she provided during a long and challenging issue I experienced with Zuto. Her help was truly invaluable. At a point when I was becoming quite frustrated, she stepped in with professionalism and reassurance, taking on responsibilities that made the situation far easier for me to manage.
I am deeply grateful for her dedication and follow-through. She consistently kept in contact with Zuto, ensured my concerns were addressed, and ultimately helped me recover my deposit from the dealer and have the loan agreement cancelled.
Charlie went above and beyond, and I cannot thank her enough for the outstanding assistance she offered.
Overall pretty good!
Overall - a good experience. Quick, straightforward and simple. Pre-approved means little though - you still need to be credit checked / provide proof of income, but once that is done and passed - no problems!
Abit scary because it was so easy to…
Abit scary because it was so easy to navigate through the app and then they even do free checks on the car included in the deal. Honestly hands down best finance deal on a car ive ever done and this is my third.
a very pleasant experience
a very pleasant experience, an application that appeared to support people, much easier to use and you receive a response very quickly, I am very satisfied
Great customer service
Great customer service, quick decision and helped me all the way
Fantastic it was so easy especially…
Fantastic it was so easy especially when you’re not internet savvy. Would highly recommend to my friends.
Thankyou so much
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