Well I thought I had followed the instructions precisely to associate my RhinoKey Smart Card with my Android Mobile, but it just refused to pair. Oh no, had I purchased "A Pig in a Poke"? Fear not, I... See more
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Experience Unmatched Organization with Rhinokey Smart, Rhinokey Titanium, and the World's Thinnest Trackable Card. Get organized with the Rhinokey titanium key organizer. Track your key with Rhinokey Smart or never lose your wallet with Smartcard.
Netherlands
Replied to 95% of negative reviews
Typically replies within 1 week
Have had Rhinokey smart cards for a few weeks now, luckily I haven't lost anything, but set up was easy and they seem very accurate and reliable, have bought more as gifts
I bought 4 smartcards and I am very happy. The product arrived quickly. The smartcards were easy to set up and everything is working well. Thank you
I used to use AirTag until I was shown the Rhino Key
Soon I will be upgrading to 5 of them for keeping track of everything I use.
Purchased a Smartcard to place in my wallet. Setup was a breeze and functioned as advertised. After a few months, I noticed the card stopped playing the alarm. I wrote Rhinokey about the situation, and they replied quickly with some steps to try to correct the problem. When those steps didn’t solve the issue, they said they would send a new card. Another message appeared that they was was a backlog of orders and they would send my card as soon as possible. I am in the USA, and they shipped my card as promised as soon as possible, and the new card arrived at my door. The company was in contact throughout the process, and the shipper was in contact throughout shipping. Rhinokey stands by their products, and the customer support is second-to-none!!!! Best of all, I now know where my wallet is at all times!
I have found the Rhinokey Smartcard to be an effective product. It was very easy to link to my mobile phone and track. I have used it for holidays to track my luggage. The card is so thin which is perfect for putting in my wallet. I also like the fact it has wireless charging. Has so many options for tracking e.g. in a car, family, personal items etc. Great product and fully recommend.

Reply from Rhinokey
Well I thought I had followed the instructions precisely to associate my RhinoKey Smart Card with my Android Mobile, but it just refused to pair. Oh no, had I purchased "A Pig in a Poke"? Fear not, I put it to one side and cursed like hell. 10 minutes later I tried again, fully following the instructions and Voilà 45 seconds later I was connected, renamed, inserted in my wallet and dutifully red faced but extremely delighted. It was in fact so easy a 4 year old could have done it. Probably just my aged fingers, pressing too hard or soft... Anyway it's a great device and I'm pleased I bought enough Android and iOS cards to hand out as Christmas presents. I will definitely buy more.

Reply from Rhinokey
I ordered some Rhinokey Smartcards on 1st November 25 and the website quotes 3-4 days delivery.
I reached out to Rhinokey support on 11th November enquiring when I could expect the cards. The reply advised that they were out of stock of the Apple iOS cards but were expecting a delivery (Why take the order if you cannot fulfill it?).
The order was finally dispatched to the 19th November and Royal Mail attempted delivery on Saturday 22nd November.
Royal Mail posted a card through the door which stated that they will redeliver on Monday 24th November. The cards were never delivered. I have been to my local sorting office twice and they have admitted they do not know where the parcel is.
I reached out again to Rhinokeys support team on Saturday 29th November advising that the cards have not been delivered. They advised that they need Royal Mail to confirm the parcel is missing.
Today is Saturday 6th December and I have reached out yet again to support and they are not prepared to refund or resend the cards until Royal Mail have confirmed that the parcel is lost.
The support team are very polite but ineffective. Avoid this business!

Reply from Rhinokey
Ordered 1st of November with 3-6 working days estimate. Asked the company about it few days later since it was supposed to be father’s day gift. Got a promise of prioritising and estimate of middle of November. That come and went and I asked again. Another new estimate at the end of November. Told them that if you don’t send it then or latest beginning of December I would cancel it. Couple days ago asked again and was promised an answer of real estimate but nobody replied. Today asked again and they still don’t have it. They are willing to send the cards now and the key ”later”. Mind you the Klarna bill started rolling the day I ordered, not when things are shipped like other companies. Will cancel the whole lot… All the time they have sell the items with couple of weeks delivery time…

Reply from Rhinokey
The Rhinokey works well so I’ve bought a few for Christmas presents for family this year

Reply from Rhinokey
Items not arrived as advertised and being fed nonsense by Rhinokey
Rhinokey states next day delivery in The Netherlands, but when I asked several days after the expected delivery date when the ordered and paid items would finally arrive, they told me some of them were out of stock. When I asked to come and collect the other items in Utrecht they eventually told me that those were out of stock as well!
This begins to smell like another scam company, and this time they are located in The Netherlands!!

Reply from Rhinokey

Reply from Rhinokey
Received and immediately impressed. So simple to set up and solves my problem of where did I put my wallet ( lounge, bedroom, …?) Activate sound and listen, With Christmas around the corner I ordered several more for the family to use. P.S. The wallet was in the bottom pf a rucksack in the bedroom wardrobe from 3 days earlier. Ive also ordered the key fob version just for peace of mind. Replacing a lot wallet or keys would create a huge amount of administration and stress so the small cost of these devices is worth every penny.

Reply from Rhinokey
As soon as I turned the card on Google find hub found the 1st card. When I turned on the second card it was also found. I wanted to see how easy it was to delete and reset the card. Easy delete, when I wanted to add it back the app did not see the card. When I tried it seemed to reset but still would not recognize it. Contacted support and they said I needed to carefully follow the procedure. That solved the problem and all was good. Support retuned my email quickly that shows they are trying to provide top class service.

Reply from Rhinokey
i purchased a pack or Rhinokey and i found them very usefull. Now its easy to find my wallet and my camera bag.

Reply from Rhinokey
Rhinokey is such a game-changer! I have several of their smart tracking cards and use them everywhere—wallets, keys, bags, even my work gear. They’re super slim, reliable, and unbelievably convenient. I honestly don’t know how I managed without them!

Reply from Rhinokey
Update 8th Dec 25. So another week has passed and other than ask me for the order number and my contact details via this site, Rhinokey have not been in touch and the status of the package with Royal Mail is still that they have yet to receive it... this is coming across as a scam in so many ways. If no contact from Rhinokey (or if miracles happen and the items arrive) I will be contacting my bank to report fraud.
When i ordered the smart cards it said delivery was going to be on the 30th November, as of the 4th December the Royal Mail status is still 'The sender has advised they have despatched your item to Royal Mail', I chased Rhinokey and they said that my order 'was shipped with Royal Mail, but it seems there has been an unexpected delay in their scanning and processing the parcel into their network'. I contacted Royal Mail and they said there was no such issue and they simply hadn't received the item... so now I am stuck with each party blaming the other. I wish I had read the reviews on here before buying as I would have noticed the many similar issues with people not receiving items for very long periods and would not have bought them.

Reply from Rhinokey
Super easy to install and use, i love them!

Reply from Rhinokey
Perfect tracker for people who want something small and practical. I use it with my phone and the response time is fast. It fits nicely next to my cards without any bulge.

Reply from Rhinokey
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