The shopping experience is easy and safe. My only problem is that selling things could be made easier. For example I like Plick’s system when selling things. It is easier to follow with more instructi... See more
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Based on these reviews
Company details
- Online Marketplace
- Clothing Store
- Men's Clothing Store
- Second Hand Store
- Vintage Clothing Store
- Women's Clothing Store
Written by the company
Vinted är ett inkluderande community och en mångsidig marknadsplats som strävar efter att göra andra hand till ett förstahandsval. Miljontals medlemmar över hela Europa köper och säljer begagnade saker hos oss varje dag. Sälj avgiftsfritt och fynda unika kvalitetsartiklar - på Vinted hittar du allt från mode, elektronik och heminredning till husdjurstillbehör och mycket mer.
Contact info
Lithuania
- vinted.se
Hasn’t replied to negative reviews
Absolutely fantastic
It’s a very good app. The selling process is very easy and I love that it’s free!
It’s a good platform to buy and sell…
It’s a good platform to buy and sell items. I have only good experience of communication with other users.
Vinted doesn’t resolve any issues
Vinted doesn’t resolve any issues. It’s extremely frustrating when you don’t receive your product and you pay a security fee, but it doesn’t work because they ignore the case completely. They just send that standard message saying they’re ‘very sorry’ and that it’s a situation they wish customers didn’t go through’ and that’s it. I do not recommend Vinted to anyone, because if something happens with your order, nothing will be done. It’s total disregard for the customer.
1 Star – Vinted Has Become a Complete Scam Experience (would have added 0 star if it was possible)
⭐ 1 Star – Vinted Has Become a Complete Scam Experience (would have added 0 star if it was possible)
I’m honestly shocked at how Vinted operates. The platform encourages users to upload many items, invest time, and even pay to boost listings… but the moment you start selling well, they suddenly block your account and freeze your money. It feels like a loophole they exploit to hold users’ funds while offering zero real support or transparency.
My balance is locked, my items are sold, and Vinted keeps the money “under review” with generic copy-paste messages. No explanation, no proper investigation, nothing. Just stress and lost income.
Before using Vinted, please be aware of the ongoing legal issues and investigations surrounding them:
France: Consumer association UFC-Que Choisir has launched a class-action lawsuit over alleged unfair fees — the case is still ongoing.
France: Authorities are investigating reports of inappropriate content being pushed through certain accounts.
UK: Trading Standards has raised concerns about Vinted’s extremely short 2-day window for buyers to report problems and the lack of proper dispute resolution options.
Lithuania: Vinted was fined €2.38 million for breaching GDPR principles.
All of this shows a pattern: Vinted avoids responsibility, provides no real customer service, and holds users’ money hostage behind a wall of automated replies.
I regret ever trusting this platform. Until Vinted fixes its system and treats users fairly, I strongly advise others to stay away.
Much better alternatives than Vinted, too.
If you want a platform that actually treats sellers fairly, consider apps like Depop, Sellpy, or Vestiaire Collective. These platforms are far more transparent, have proper support, and don’t suddenly freeze your earnings after you’ve invested time and money.
You’ll have a much safer and more professional selling experience there compared to Vinted.
Easy to use 😊
Easy to use 😊
My way to save earth resorces by giving stuff a second chans and also save some money.
Easy to use in all ways
Greatful
Found a thing I always longed for, at a decent price and delivered quickly.
Easy to sell and buy stuff
Love this app
Love love love this app. Good for the environment, cheap and trustworthy !
Doesnt care if you are sold a fake copy
Used it for a while and thought at first it seemed quite legit in terms of making sure brands are verified etc through the process. However a book was sold to me (quite an expensive famous book) under the pretends that it was the real deal and for quite a lot of money. I reported it to Vinted multiple times and said it was a fake and really bad copy, and had a LOT of back and forth with them. They did nothing. They referred to the community guidelines which clearly state that its not allowed to sell fakes. SO I was confused by their response. Then I discovered that same account had done this multiple times to other people and is STILL selling the exact same copies of the same book to other people (fakes). I also referred to other examples of someone else who had been fooled (they had written a review about the account in question). And still Vinted didnt do anything about the account. Not even a warning.
The worst experience
The worst experience.
I’ve sold vintage for the past 15 years, even had my own store and also worked with customer service and retail for the past 13 years. This platform is great just to start out with. But it there’s a problem it is solved the worst way possible. I’ve had bad experiences with customers buying without reading the description- how is that my problem? But Vinted always sides with the buyer. So sellers are stuck with paying fees and shipping. No help from Vinted because they have zero experience. Customer service seems to be teenagers. I am deleting my account and going back to older ways. This platform has a lot of potential, but very poor ways of executing them.
Best selling platform!
Love vinted, i have sold so much and it's so fun to earn money while getting rid of stuff you dont need!
Vinted is a scam!
Vinted is a scam!
Unfortunately, I can’t give zero stars — they don’t even deserve one. ☆
My item was never delivered. The carrier claimed it was, saying they “hung it outside the postbox.” In Sweden, the law requires carriers to provide a photo as proof of delivery when they leave a package outside the mailbox.
Vinted never provided any proof of delivery and refused to take responsibility, even though they charge a Buyer Protection fee.
Be careful, everyone — Vinted is a scam.
Great app and easy!
Love Vinted
Love Vinted! O was using it mainly to buy things because I thought selling was too complicated and many logistics involved. I was positively surprised of how easy it is!
Unauthentic stuff and no help
What is that “authentication check available” thing when there’s no guarantee that people sell counterfeit products and you can’t do anything about it? Sometimes it takes 48 hours or more to realize if the stuff you bought is authentic or not. Nice to get a reply straight away “we can’t assist you”.
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