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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Consumers highlight the platform's user-friendliness, noting its simplicity for both buying and selling. People appreciate the smooth transaction process and the sense of security it provides. The platform is praised for its wide range of options, enabling users to find items from various countries at reasonable prices. Many reviewers value the platform's role in promoting sustainability by giving clothes a second life. However, some consumers have expressed concerns about customer service responsiveness. While some reviewers are satisfied with the product, others report issues with the accuracy of product descriptions. Additionally, some users find the delivery service to be inconsistent, with varying experiences in tracking and receiving packages. A few reviewers have also pointed out technical issues and expressed a desire for improvements in the app's design and functionality.

Based on these reviews

Rated 4 out of 5 stars

The shopping experience is easy and safe. My only problem is that selling things could be made easier. For example I like Plick’s system when selling things. It is easier to follow with more instructi... See more

Rated 4 out of 5 stars

Everything is easy and transparent but once you click something wrong or didn’t do it in time it is no going back. My package was not delivered but the recipient didn’t respond in time that is not de... See more

Rated 4 out of 5 stars

I really enjoy shopping second-hand through this company and app! It’s super easy to find great clothes at good prices, and the buyer protection makes it feel safe. A big plus is that you can buy bu... See more

Rated 4 out of 5 stars

Easy to use, easy and quick to post items for sale. Feels very reliable but watch out for scammers who try to trick you as soon as they see it’s your first post. They pretend to be Vinted admin and tr... See more

Rated 5 out of 5 stars

When I first started using Vinted, I wasn’t sure what to expect, but it has turned out to be such a positive experience. I’ve discovered so many unique items and even sold things I no longer use, whi... See more

Rated 5 out of 5 stars

It’s a good platform to buy and sell items. I have only good experience of communication with other users.

Rated 5 out of 5 stars

Vinted has been life changing for me! I buy clothes and shoes for myself and my three kids here more often than anywhere else. I think there is so much mass produced fast fashion that’s unsustainable... See more

Rated 3 out of 5 stars

Vinted as a plattform for selling and buying is great. It get 3 stars, It easy and works. Layout and design feels really old and boring could be much better. But worse of all is support unfortunately,... See more

Rated 5 out of 5 stars

Love Vinted! O was using it mainly to buy things because I thought selling was too complicated and many logistics involved. I was positively surprised of how easy it is!

Rated 5 out of 5 stars

Absolutely amazing app and very helpful customer services ❤️ One thing that surprises me is that sometimes I take a pic and it says copyright® but for me, I can always retake a picture. So far so goo... See more

Rated 2 out of 5 stars

I have both bought and sold things on Vinted but became very unsure and doubtful with the last transactions I made where I never received the item from the seller from Poland. After contacting Vinte... See more

Rated 3 out of 5 stars

I like that it slem to be alot of People shopping and easyer to sell things, but I dislike that i can't sell for exemple dr martens boots or other brands that are not "real" since moast dr martens an... See more

Rated 2 out of 5 stars

I’m genuinely surprised by how many fake items are allowed to remain on your app. Even when users report these listings, they often seem to be ignored or left up, almost as if keeping the ads up is... See more

Rated 5 out of 5 stars

Buying second-hand doesn’t get much closer to the feel of buying new than this. The shop is highly specialized in clothing, which makes it easy and enjoyable to browse – unlike many other places where... See more

Rated 3 out of 5 stars

I appreciate the interface where each user has their own online store, though it should not always be possible to ask for discount. Already low prices, e.g. below 10€, is no reason to, it is v... See more

Rated 4 out of 5 stars

Could you please clarify your size descriptions and remove the "86" from the "18-24 months" option? I have purchased the 18-24 month size three times, and each time I received a 12-18 month item inst... See more

Rated 2 out of 5 stars

It’s a terrible user interface and hard to keep track of your sales/messages/notifications. Also very hard to search members items, no way of sorting and filtering in a useful way.

Rated 5 out of 5 stars

It’s a perfect place to sell and buy together with a security if anything goes wrong. The simplicity in both ordering and selling needs a big shout out by itself! A good place for second hand stuff.

Rated 3 out of 5 stars

Had one experience where the package arrived from another country(Poland) and several days I had no tracking, while they changed the delivery company. The package arrived late and was delivered wrongl... See more

Rated 2 out of 5 stars

There are a brunch of scammers and liars on this app. They lie about brands and stuff and Vinted doesn’t fix it. People report sellers but all they get is a thank you for reportong and the sellers do... See more

Rated 3 out of 5 stars

The best thing with Vinted is there is no fees and usually no expenses for packaging.Buyers are price sensitive and cautious,but this platform is among the best in the market.

Rated 5 out of 5 stars

Secondhand shopping has never been easier. Both buying and selling is almost too comfortably easy and safe. Can’t go a day without taking a quick scroll at the app.

Rated 3 out of 5 stars

Like: very simpel and effective. No bugs what I have experienced Dislike: i get blocked and view all the time? Maybe make the layout more visibly appealing?

Rated 4 out of 5 stars

Great service! easy to list and sell. However quite expensive place to buy staff because of rather high delivery prices plus extra payment for customer protection.

Rated 5 out of 5 stars

It is a very easy and safe platform to sell your stuff on. Simple process to upload new things and you can feel very safe to sell & buy things here. A bonus to earn some money instead of just give... See more

Rated 5 out of 5 stars

So far with my experience with the site, it has been amazing Easy sending stuff and I haven’t tried purchasing anything yet but from the looks of it, it will be a very smooth experience

Rated 5 out of 5 stars

Great experience! Most transactions are simple and seamless. And any parcels that aren’t sent or aren’t as described have been very easy to get refunded.

Rated 5 out of 5 stars

Very simple to use, both for selling and buying. Good freight options and prices. Great with bundle shipments and discount options. Feels very safe to both shop and sell here. The absolute best part i... See more

Rated 5 out of 5 stars

Good platform, but today I encountered a technical issue: after I uploaded the item, it has been ” processing ” for over an hour

Rated 5 out of 5 stars

Easy and safe to buy and sell items, a lot of people offer good deals on otherwise pricey items if you were to buy them completely new.

Rated 5 out of 5 stars

I find Vinted really easy to use, both for buying and selling. Smooth process and great experience overall!

Rated 5 out of 5 stars

Easy to use app, great experience so far - when there is an issue it always gets fixed. Couldn’t recommend more.

Rated 5 out of 5 stars

Vinted is amazing!! It saved my fashion-life. Literally the best app I have ever come across. Everything works so smoothly and is easy to use. I can find everything I need for a good price and sell wh... See more

Rated 5 out of 5 stars

Vinted is a great way to give clothes a new life, support the environment, make some money and find rare and unique items.

Rated 5 out of 5 stars

The best vintage app out there, kind sellers and buyers, very nice set prices and a very big community. You’ll find anything at Vinted!

Rated 5 out of 5 stars

"I am really happy with everything on Vinted. This app has earned my respect and loyalty because it treats its customers the way they should be treated. Thank you 🥰.

Rated 4 out of 5 stars

I love the fact that I can buy new och used clothes and things for a better prize and at the same time do good to our planet ❤️

Rated 4 out of 5 stars

I knocked down the one står just cause the book recommendations are not in the language I prefer and they keep coming in a language I think is Serbian..

Rated 5 out of 5 stars

Love love love this app. Good for the environment, cheap and trustworthy !

Rated 5 out of 5 stars

I think Vinted is great! For the seller and the buyer. 👍🏼 The only thing that bothers me is how people have a tendency to send dirty clothes?! I mean, do you not check the items before sending?... See more

Rated 5 out of 5 stars

Easy shipping options as a seller. I like that when uploading photos and writing the description of the item, you get suggestions for categories such as ”item” ”brand” and so on. I have bought a fe... See more

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Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Second Hand Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Vinted är ett inkluderande community och en mångsidig marknadsplats som strävar efter att göra andra hand till ett förstahandsval. Miljontals medlemmar över hela Europa köper och säljer begagnade saker hos oss varje dag. Sälj avgiftsfritt och fynda unika kvalitetsartiklar - på Vinted hittar du allt från mode, elektronik och heminredning till husdjurstillbehör och mycket mer.


Contact info

3.9

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Vinted doesn’t resolve any issues

Vinted doesn’t resolve any issues. It’s extremely frustrating when you don’t receive your product and you pay a security fee, but it doesn’t work because they ignore the case completely. They just send that standard message saying they’re ‘very sorry’ and that it’s a situation they wish customers didn’t go through’ and that’s it. I do not recommend Vinted to anyone, because if something happens with your order, nothing will be done. It’s total disregard for the customer.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

1 Star – Vinted Has Become a Complete Scam Experience (would have added 0 star if it was possible)

⭐ 1 Star – Vinted Has Become a Complete Scam Experience (would have added 0 star if it was possible)

I’m honestly shocked at how Vinted operates. The platform encourages users to upload many items, invest time, and even pay to boost listings… but the moment you start selling well, they suddenly block your account and freeze your money. It feels like a loophole they exploit to hold users’ funds while offering zero real support or transparency.

My balance is locked, my items are sold, and Vinted keeps the money “under review” with generic copy-paste messages. No explanation, no proper investigation, nothing. Just stress and lost income.

Before using Vinted, please be aware of the ongoing legal issues and investigations surrounding them:

France: Consumer association UFC-Que Choisir has launched a class-action lawsuit over alleged unfair fees — the case is still ongoing.

France: Authorities are investigating reports of inappropriate content being pushed through certain accounts.

UK: Trading Standards has raised concerns about Vinted’s extremely short 2-day window for buyers to report problems and the lack of proper dispute resolution options.

Lithuania: Vinted was fined €2.38 million for breaching GDPR principles.

All of this shows a pattern: Vinted avoids responsibility, provides no real customer service, and holds users’ money hostage behind a wall of automated replies.

I regret ever trusting this platform. Until Vinted fixes its system and treats users fairly, I strongly advise others to stay away.

Much better alternatives than Vinted, too.
If you want a platform that actually treats sellers fairly, consider apps like Depop, Sellpy, or Vestiaire Collective. These platforms are far more transparent, have proper support, and don’t suddenly freeze your earnings after you’ve invested time and money.

You’ll have a much safer and more professional selling experience there compared to Vinted.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Doesnt care if you are sold a fake copy

Used it for a while and thought at first it seemed quite legit in terms of making sure brands are verified etc through the process. However a book was sold to me (quite an expensive famous book) under the pretends that it was the real deal and for quite a lot of money. I reported it to Vinted multiple times and said it was a fake and really bad copy, and had a LOT of back and forth with them. They did nothing. They referred to the community guidelines which clearly state that its not allowed to sell fakes. SO I was confused by their response. Then I discovered that same account had done this multiple times to other people and is STILL selling the exact same copies of the same book to other people (fakes). I also referred to other examples of someone else who had been fooled (they had written a review about the account in question). And still Vinted didnt do anything about the account. Not even a warning.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

The worst experience

The worst experience.
I’ve sold vintage for the past 15 years, even had my own store and also worked with customer service and retail for the past 13 years. This platform is great just to start out with. But it there’s a problem it is solved the worst way possible. I’ve had bad experiences with customers buying without reading the description- how is that my problem? But Vinted always sides with the buyer. So sellers are stuck with paying fees and shipping. No help from Vinted because they have zero experience. Customer service seems to be teenagers. I am deleting my account and going back to older ways. This platform has a lot of potential, but very poor ways of executing them.

5 November 2025
Unprompted review
Rated 1 out of 5 stars

Vinted is a scam!

Vinted is a scam!
Unfortunately, I can’t give zero stars — they don’t even deserve one. ☆

My item was never delivered. The carrier claimed it was, saying they “hung it outside the postbox.” In Sweden, the law requires carriers to provide a photo as proof of delivery when they leave a package outside the mailbox.

Vinted never provided any proof of delivery and refused to take responsibility, even though they charge a Buyer Protection fee.

Be careful, everyone — Vinted is a scam.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Love Vinted

Love Vinted! O was using it mainly to buy things because I thought selling was too complicated and many logistics involved. I was positively surprised of how easy it is!

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Unauthentic stuff and no help

What is that “authentication check available” thing when there’s no guarantee that people sell counterfeit products and you can’t do anything about it? Sometimes it takes 48 hours or more to realize if the stuff you bought is authentic or not. Nice to get a reply straight away “we can’t assist you”.

23 October 2025
Unprompted review

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