The APC Reviews 206,305

Great communication. Driver called an hour before to delivery to ensure that I was in "as parking is a bit difficult there", his words. Then called again 5 mins prior and on arrival. It was a fairly h... See more

As before with APC, delivery on the exact day and time-slot I had been told to expect. Delivered with care by a calm and polite driver, even though our street is far from ideal ; narrow, blind corners... See more

The APC driver took the time to read my note on the front door and find me working round the back in my workshop and deliver to my hand all in good condition. Unlike some who drop them on the door s... See more

The courier certainly had initiative as I had not heard the doorbell ring tone. He heard me labouring in the back garden, so knocked on the side gate. Within seconds, the delivery procedure was comple... See more

My only issues with all delivery firms including APC is that the packages always arrive damaged. I'm not saying the contents were damaged but the boxes looked like they've been thrown onto the lorry.... See more

​Dan is absolutely fantastic! He delivered a heavy parcel for us, which wasn't a problem for him at all. Not only was he cheerful and friendly and whistling while he worked, but he also went above a... See more

Delivered as scheduled with plenty if warning regarding the delivery time window. The package was delivered undamaged. The only comment is that the driver left the package in the ground outside the f... See more

I’m very pleased with APC’s delivery service. The app is especially impressive, it shows the driver’s location and the number of drops ahead, which makes the estimated arrival time genuinely accurate.... See more

No complaints at all. Delivered within the time range given. First he checked we were expecting the delivery, then carried it up to the house carefully. Slid it into the hall way for my partner. Wo... See more

Got two emails this morning, one to say the delivery was coming and the next with a time slot of 1617-1817. However I returned home at 11am this morning to find the boxes already on the doorstep. L... See more

first time using this company, they kept me informed and turned up when they said they would ,delivery driver very polite and didnt leave parcel on the doorstep ,like someother companies do. a gr... See more

Fast, efficient and at an affordable price. Package was collected promptly from the supplier. Then delivered over 100 miles away, next day, complete, no damage and the driver was friendly, and caring... See more

Tracking very good . Communication very good . Parcel arrived in excellent condition , it was bottles of beer and arrived with no breakages and the cardboard box has no evidence of being bashed abou... See more

I was promised overnight delivery and that’s what I got. Was given a 2 hour delivery window and the gentleman arrived within the first 5 minutes of it. Order consisted of 1 large box and 2 smaller bu... See more

Item arrived damaged. Packaging was compromised and had broken two wheels on a Trunk style bar we had ordered. Possible that courier didn't treat package as Fragile. Seems commonplace these days

APC do what many fail to in my experience: They keep you informed of precisely where your delivery is and most of what I have had delivered by them is fragile. Happy to report zero damage or breakages... See more

Great timing and essential as I needed. Tjey have delivery instructions if I am not home. The courier driver was really nice and respectful towards the content in the parcel and even a small joke. Onl... See more

Excellent service. Parcel sent from Manchester to Cornwall and arrived next day. Great communication updates by text and email. Such a bonus to get an estimated delivery time too. First class serv... See more

Two hour time slot for delivery communicated at 9am very helpful. When I needed to share information about access (re road closure signs to be ignored) my call was promptly picked up and I had confide... See more

Delivery on time , perfect condition. The driver was very polite . There are some awful delivery companies out there , not all as efficient or trustworthy. Fairly new to me but I find APC are the... See more

APC have never let me down. They deliver quickly, within the arrival window and provide accurate tracking. The drivers are courteous and pofessional. Couldn't do any better.

Package was delivered in the time frame given by a polite driver who gave me time to answer the door and be handed the parcel rather than finding it on the doorstep with someone already heading off in... See more

Excellent company. Items were deliverd promptly and in good order. They sent frequent messages to update me on the progress of the delivery and a very reasonable time slot which they kept to. I have a... See more

The delivery man was very polite. As the product was something which could have been a gift he made sure to check whether the recipient was in the house which was a nice touch. He wished us a Merry Ch... See more

I just moved to a new housing development so postcodes not always coming up on sat navs, however, APC driver phoned me for directions & easily found me. I showed him the WhatThreeWords location finde... See more

Not best pleased. Text and emails stated delivery between 12:30 and 14:30, delivery arrived 16:05, driver rang doorbell and abandoned 3 boxes on doorstep in unenclosed porch in the rain.

Great communication regarding delivery, and the courier arrived within the given time slot. Friendly courier, who was exceptionally speedy, bringing my parcel up to my 2nd floor address, which was ver... See more

Other than missing the collection to deliver next day i cannot fault the service from APC The local delivery driver was very personable and delivery was within expected timescale. The tracking provi... See more

I have received my parcel today and as before I can honestly say I am really pleased with APC- overnight service. My parcel arrived just a couple of minutes into my delivery time slot, the driver was... See more

Fast , punctual and courteous service, with updates provided on the way. Only slight slight negative, the tracking website could do with being slightly more user friendly.

I was continually having the delivery time changed,the final one said delivery between 17.25 and 19.25. The package was delivered at 14.20, the period initially notified. Fortunately I was in. The dri... See more

Very impressive, ordered at 1600 day 1 and delivered by a friendly driver by 1500 day 2. That coupled with the atrocious weather condition on the delivery day made the driver’s smile even more impress... See more

Very quick overnight delivery. Parcel picked up from Edinburgh and delivered near Burton on Trent, about 300 miles journey, first thing next day.

Really pleasant and helpful guy. First he waited for us to open the door, nothing was too much trouble to put the box in the hallway. Charming and polite, wished us a Merry Christmas. A credit to your... See more

Delivery notified early, then as commenced, then as 2 hour slot known. Delivery on time, in safe place and carefully handled. What could be better - nothing!

Excellent customer service provided by courier driver, he phoned ahead of the delivery to double check address. Upon delivery he offered to take parcel into our hallway. Driver was very courteous a... See more

Delivery time only 5 minutes after beginning of delivery window. Driver brought item right to door where we were waiting. Friendly and courteous

I ordered parts from Alan's BMX they came the next day better than Amazon if only everyone use this courier service! I'm still waiting for BMX parts from eBay that I ordered two weeks ago

Perfectly packaged frozen goods in perfect condition, arrived in the time-frame advised, and the courier actually took the trouble to ring the doorbell, which most don't! Well done.

Courier arrived within time slot, broght the goods into my apartment and was both friendly and polite. The goods were in perfect condition and are now working well.

Amazing service. Arrived just after start of 2 hour delivery slot at 9.15am after overnight transportation. Very polite and friendly driver. Many thanks.

I had a fantastic experience with your parcel delivery service. The real-time tracking was excellent, showing me the driver's exact route and the number of stops remaining. I also appreciated the op... See more

My delivery was left in full view of anyone passing by my house. Even though I had asked them to leave it in the porch, they did this but left it totally exposed to everyone. There is an obvious plac... See more

Waited until I answered my door and handed me the parcel. Smiling and polite. Much nicer than the usual ‘drop and run’ of other parcel deliveries. Great service :-D

My consignment arrived within the notified time slot. Very efficient and quick. This company is streets ahead of some of its competitors, such as Yodel. Very satisfied.

Great delivery service. I was given a 2 hour delivery window by text message. Arrived on time by a very friendly person. The package was intact . I would definitely recommend this company.

Delivery driver couldn't get an answer so rang me up to tell me exactly where parcel had been left. Very helpful and delivered safely

They kept me informed about my delivery, arrived on time. Driver was very polite and respectful of my property. Items arrived in perfect condition.

Delivery as advised - in the time slot, carefully dealt with (contained breakable items) and left where I wanted the two parcels to be