DPD UK Reviews 2,320,631

Just lost 1 star because courier went to back gate but delivery door at front. However "back to front "houses are confusing & gentleman very pleasant & chatty about mistake. Helpful with heavy parcel... See more

The DPD delivery driver was brilliant today. Friendly, polite, and professional from start to finish. The parcel arrived exactly when the tracking said it would and he took the time to make sure it wa... See more

I’m always entertained by the desperate and frantic look on my delivery driver’s face if I take any longer than three seconds to answer the door. This time I was well over eight seconds answering and... See more

Always punchy time lines and efficient which is great! The in app tracking element is so helpful, it’s a breeze speaking to customer services! The only reason it’s a 4 and not 5 star is that some of y... See more

I haven't ordered from the company for a long time, due to the fact every time the boxes are either split or damaged, today we had soaking wet broken boxes, now I know the weather has been bad recent... See more

Generally find DPD one of the better couriers, however the last two deliveries have not been satisfactory. Instructions to leave with neighbour have not been followed. Neighbour who wasn't meant to ta... See more

I enjoyed the speed of delivery but as I was in at the time I was very disapplointed thanks he didn't ring the bell or knock on the back or front door, but just left the parcel on the floor between tw... See more

We ordered at @ 4:15 pm on Monday, had an e mail confirming DPD were the courier and had been instructed with 20 mins. Next morning we were told the goods would be with us that day. It arrived within... See more

Out of four deliveries of Frozen Dog Food, one box each delivery, we've had two damaged boxes one upside down and partly open with the insulation in disarray and some contents unprotected and thawing,... See more

Top delivery company. Will keep you updated about your parcel all the way to your door. One hour time slot, and if it happens to be delayed they let u know. Create account, download mobile app and the... See more

As always Akeem was on time and cheery. The app was updated very recently and no longer automatically flags up a delivery when I fire the app up and even after I have given it the parcel number it ne... See more

As I was going to be out at the proposed delivery window, I selected the option to have the item left in my safe space. Despite receiving a confirmation email from DPD, the item was left on my doorst... See more

We have quite a few deliveries, but the courier I never worry about is DPD. When they offer up "tracking", they mean "tracking", not the "It's at the distribution office", "It's in your letterbox"...... See more

My Nespresso delivery arrived today and I just wanted to leave a big thank-you to the DPD driver. He was punctual, polite, and handled the parcel with great care. He took the time to place it safely b... See more

First of all I’d like to say I am a fan of dpd in the past however I had asked my parcel to be delivered to a pick up store at Wyke however it was delivered to my house and the cardboard box not only... See more

I was expecting notification of a one hour slot between two given times of 8 to 8. The actual time window on the day was 7am to 10pm and no one hour time slot was given at all. Box arrived open on on... See more

Service is hit and miss. As a cancer patient my feed and equipment is delivered in contract by DPD and I am reliant on this as it’s not available on Amazon or the likes, the order had a promised deliv... See more

Fantastic early delivery. Driver extremely friendly and patient, as now you need to receive a text with a PIN code to reveal before you receive your parcels. Impressed it’s so secure, but obviously th... See more

5* for driver… he carried heavy parcel up 6 flights of stairs for me, so great service. However the DPD APP is terrible to use as far as delivery options are concerned. Can’t undo a deliver to neighbo... See more

After an initial warning about late delivery we received confirmation that delivery would be on 3rd December (sometime). I was in all day and expected to be able to cook a meal on Wednesday. Eventuall... See more

The parcel was delivered quickly and in good, clean condition but the driver took it to the wrong house, 100 yards away at the opposite end of the cul de sac. Our house isn't easy to find but is c... See more

Dpd always provide a great service to my address. My parcels always come within the allocated time slot and with care. The drivers are friendly and helpful. The driver I see mainly at the moment is ca... See more

Shaun & Jamie are the 2 drivers i normally get, both excellent guys, both been on my round for years now. Leave it where required, never had a damaged or missing order EVER!. EXCELLENT GUYS!!!!!!! Wo... See more

DPD are the best delivery company out there. Their tracking system is amazing. I wish every company would use them or I had a choice to use them for every delivery. Unfortunately some companies still... See more

As ever my Zooplus heavy box of cat food arrived on time, super quick and most importantly undamaged. I’ve asked Zooplus to only use DPD as when EVRI deliver it takes longer and the box is always fall... See more

I hadn’t heard the knock on my door and , unlike another courier company, the driver didn’t leave the parcels on the doorstep but was in the process of making alternative arrangements when I came to m... See more

Our local DPD driver is great. Always delivers our parcels in the agreed timeframe and is friendly and treats my parcels with the respect they deserve. I also love the DPD app which keeps me up to dat... See more

Always the same driver delivering my medical supplies, and always courteous and helpful. Rings the doorbell, waits until I can get to the doorway, then lifts the large box in to my hallway. The most... See more

Kept fully informed about when the delivery would take place and it arrived exactly at the start of the time window. Extremely helpful, compared to other delivery firms who seldom tell you when they... See more

I think Adam has to be one of your best delivery drivers. Never a problem, always polite and friendly and respectful of my property, always ensures the gate is closed after him and the parcel is deli... See more

Most of my DPD deliveries are delivered by Wayne. He is always courteous and friendly and handles the parcels carefully and is a credit to your company. The DPD app is clear and easy to use, and estim... See more

App and tracking system allowed me to see exactly when my parcel would arrived, which was good. However, the box my items arrived in was very damaged and battered. Thankfully the contents within the b... See more

Parcel arrived far earlier than expected. I didn't expect it until next week. It arrived before I had chance to check emails but Luckily driver met my husband on his way out and they had to put it in... See more

What a blessed relief to discover a carrier that is reliable. After several bad experiences with a certain other carrier I was indeed happy to pay extra for my parcel to be delivered by DPD. I only... See more

I’ve had a couple of deliveries from DPD over the last few weeks, and on both occasions the driver has been absolutely lovely (and willing to run up to a second floor flat without complaint). Alon... See more

Just that ..... on This.... Occasion, my Item was delivered as Stated & in the Stated Hour Slot, & that my Intercom Buzzer was Correctly pressed which has enabled me to realise my Package has Arrive... See more

DPD is a good firm. Our DPD drivers are always courteous and friendly and efficient. Thanks for your helpful delivery drivers. Our new DPD delivery girl Shannon is so friendly and happy and always a d... See more

Delivery was timely to the minute. Delivery guy, Manny, was polite and very helpful. Manny did not bother me with calls as he simply pressed the bell a minute before promised delivery time which h... See more

Usually the driver is good, but unfortunately this time the driver just dumped my parcel in the communal hall right next to the main door. Didn't knock my door or or ring my bell. I only knew it... See more

Delivery was OK- but would be better if a purposeful, harder knock given on the door. Perhaps rhythmic, like a rat-a-tat-tat to get attention, rather than a lightweight tap that could be a bird or eve... See more

The delivery driver was attractive and chatty as we stood outside, in the rain, gazing into each other's eyes. I want to order another router, even though I don't require one.

I don't like the fact that DPD has held my parcel without delivering it to my requested pick up location They have been with my parcel in their delivery depot in Brescia Italy for 3 days , I've been... See more

I normally have good service from DPD but last few days they have really let me down. A few days ago my heavy package was so soaked that the box ripped on lifting, when I asked driver why it was SO... See more

My laptop was collected and loaded into a padded box, zip tied shut and then returned 3 days later. There was no other damage so you managed to do this one correctly. Trust Pilot cannot be... See more

My package arrived when expected - in fact earlier. I was tracking the van on your website. It suggested that the van was stationary at a spot some 2 miles away for about 20 minutes. ... Then... See more

Very punctual and the friendly driver actually knocks on the door, unlike some other couriers (won't name names but it rhymes with Mevri). App is very user friendly too. My favourite courier by far.

Hi, From India through Garuda Vega courier service my parents has sent a parcel for me. They partnered with DPD in United Kingdom(UK). They have sent an email after receiving the consignment by menti... See more

They followed instructions to deliver to my neighbour. As I work full time, have deliveries can be a nightmare but DPD nail it every time. I often request deliveries to my neighbour and DPD never... See more

We clocked the driver on our Ring doorbell and as we were out asked him to drop it to our neighbours. He rang their bell and waited for them to answer the door as opposed to chucking it on the step an... See more

Drew was fantastic and very oppologetic about the last parcel, when he delivered this one he was very professional and curtious. Wish more delivery drivers were like him. Need more Drew's on those wor... See more