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Very tastefull pizza's. We're at a hotel, just around, ordered in some pizza and the pizza got delivered at our door. Very friendly and good delivery, the pizza was still warm. Never had a crust this... See more
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Application très pratique,bien fournie en restauration et plein de bons de réduction
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Just Eat does not provide enough restaurants in its list. There are plenty of Chinese, Italian, Pizza, Burgers but it's near impossible to find a "French Brasserie". It's quite impossible to have a h... See more
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Waited 2,5 hours for food delivery. Driver didnt try to call the international number in the comment field Did not have any food that evening. Customer service only told us to call the restaurant,... See more
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Company details
About Just Eat France
Written by the company
A propos de Just Eat
Written by the company
- Un leader de la livraison de repas à domicile en France
- Just Eat est la plateforme leader de livraison de repas qui nourrit des clients affamés dans toute la France. Les commandes de repas sont livrées avec nos magnifiques vélos éléctriques orange ou directement par nos restaurants partenaires.
- Commandez votre repas est simple et rapide
- Pour que le processus de commande de repas soit le plus pratique possible, les clients de Just Eat peuvent commander directement sur le site ou sur les app iOS ou Android. Une fois le choix des plats effectué parmi plus de 15 000 restaurants, réglez votre commande par carte bancaire, ticket restaurants, espèces ou via Paypal, G-Pay ou Apple Pay, et il ne vous reste plus qu'à attendre votre livraison.
- Une grande variété de spécialités dans vos restaurants de quartier jusqu'à vos chaînes préférées
- Que vous ayez un faible pour les sushis, les pizzas croustillantes, les burgers à point ou pour vos menus préférés chez Burger King, KFC ou McDonald's, Just Eat vous propose une diversité de saveurs qui ravira vos papilles à coup sûr.
Contact info
2 ter rue Louis Armand, 75015, Paris, France
- serviceclients@just-eat.fr
- www.just-eat.fr
Service de plus en plus cher
23 February 2022
Reply from Just Eat France
Bonjour Laurent, les frais nous permettent de continuer à améliorer nos services, afin de vous proposer une expérience optimale. Dans l’éventualité où votre commande serait annulée, ces frais vous seront intégralement remboursés.
Nous vous invitons à envoyer vos questions sur info@just-eat.fr pour qu'on puisse vous aider. Bonne journée - Pinky
Reply from Just Eat France
Bonjour Gwennaelle,
Just Eat vous remercie pour votre retour positif. Nous accordons beaucoup d'importance à la satisfaction du client afin de garantir le meilleur service possible.
Nous vous invitons également à laisser un commentaire au restaurant via le mail de satisfaction que nous vous avons envoyé pour que celui-ci puisse le voir.
Nous vous souhaitons une excellente journée !
Pinky - Just Eat
Reply from Just Eat France
Bonjour Julie,
Just Eat vous remercie pour votre retour positif. Nous accordons beaucoup d'importance à la satisfaction du client afin de garantir le meilleur service possible.
Nous vous souhaitons une excellente journée !
Pinky - Just Eat
It’s really best Indian food we…
It’s really best Indian food we enjoyed, on time delivery I will recommend this restaurant,
18 January 2022
Unprompted review
Reply from Just Eat France
Hello Imran,
We thank you for your positive feedback. Your satisfaction is our first concerns in order to guarantee the best service possible.
We wish you a pleasant day !
Pinky - Just Eat FR
Too long delivery
We ordered 3 times on just Eat. The delivery time is already long 35-40min in average while living in the city center and the 3 times we get delays of around 30 min. If you order do not expect to eat quickly.
13 January 2022
Unprompted review
Reply from Just Eat France
Hello Emma,
First of all, we would like to apologize if you experienced delays on your last orders.
We invite you to send your complaint via mail to info@just-eat.fr so we can help you in the best way possible.
We thank you for your understanding and we wish you a pleasant day !
Pinky - Just Eat FR
Just Eat it's finish for us
Hello , 4 orders not receive since 3 month, aloways the same info after 2hours of wait : no carrier sorry but we have send you a gift number of 7.5€
Nice i have a gift number but i can't use it because you don't have carrier. Big Respect of your company
5 January 2022
Unprompted review
Reply from Just Eat France
Dear Jonathan,
First of all, we would like to apologize for the inconveniences.
We invite you to send all your complaints via mail to info@just-eat.fr so we can help you in the best way possible.
We wish you a pleasant evening !
Pinky - Just Eat FR
unfortunately my order number MQVJE7…
unfortunately my order number MQVJE7 was not delivered to me. I am a foreigner and I do not understand French. I ordered a hotel room order, gave the address and room number so I dont understand why it was not delivered.
Krzysiek
12 December 2021
Reply from Just Eat France
Hi Kryzstof,
We thank you for your feedback. We sent you an email with the essential informations concerning your order from La Nuit sans Faim.
We invite you to take a look into it.
We wish you a pleasant day !
Pinky - Just Eat FR
Not receive food but take my money
28 November 2021
Reply from Just Eat France
Hi Gianmarco,
Thanks for your feedback.
We are sorry to read that you had a problem with your order.
After verification, we saw that you were unreachable when the driver were there to deliver the order.
We apologize about this situation, but the customer have to reachable to receive his order.
Do not hesitate to contact us if you have any other request.
Regards,
Marc'o
Ordered food over 1.5 hours ago and…
Ordered food over 1.5 hours ago and still waiting.
ref 6ZPJ1H
the quoted average of 25 mins is not real.
terrible service and will not use Just Eat again.
23 October 2021
Unprompted review
Reply from Just Eat France
Good evening David, We thank you for your feedback and we apologize for the inconvenience caused. You can contact us 7 days a week from 10am to 1am at 01 86 91 96 90 so that we can do what is necessary to process your order. We also invite you to send us your complaint on info@just-eat.fr. We wish you a pleasant evening! Nao Just-Eat FR
It’s a very easy and access free…
It’s a very easy and access free service. Really great for us
2 October 2021
Reply from Just Eat France
We would like to thank you for your positive feedback. Customer satisfaction is very important to us in order to guarantee the best possible service.
We hope to see you soon on Just Eat!
Have a nice day.
Nao - Just Eat Fr
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