Rachel is very knowledgeable, patient and helpful. I am very comfortable working with her. The results are amazing! I highly recommend this service if you are serious about loosing weight and eating h... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Berry Street is the easiest way to find a registered dietitian and get it covered by your insurance. Select from hundreds of registered dietitians to receive provide personalized nutrition therapy and reach your health goals. You’ll receive evidence-based care in a flexible, telehealth setting to create long-term and lasting improvements in your symptoms and overall relationship with food. 94% of Berry Street patients pay $0 out of pocket. In short, anyone that needs help eating better! We have registered dietitians who are experts and serve patients looking for help with: • Weight loss • Weight gain • Eating disorders • Diabetes and prediabetes • General health • Emotional eating • Gut health • Heart health • Women's health, and pre and postnatal nutrition • Pediatrics • Sports nutrition • Vegan/vegetarian eating • and more!
Our risk-free coverage check
We'll notify you of your coverage prior to your appointment and if there's any cost you can cancel risk-free.
Contact info
United States
- (646) 389-5066
- support@berrystreet.co
- berrystreet.co
Replied to 100% of negative reviews
Typically replies within 48 hours
Highly recommend.
Clean
Clean, spacious, all equipment works, has everything for compound lifts racks dumbbells up to 50 kg platforms
Great support, guidance, and motivation to better health! Loving it!
Mallori Dzurka is an absolutely amazing coach and support, and this app combined with her nutrition counseling sessions have been fantastic to keep me motivated! I've been bragging about her to everyone I know. After just a few weeks, I had so much more energy and feel so much healthier. She gives realistic baby-steps and pushes me to take back control after what felt like a lost cause. I hate calorie counting so this app is also super quick and easy way for me to stay accountable and pay attention to my daily activities. I am so grateful to Mallori for guiding me down this path to better all around health!!
She’s great and I’d recommend 100x it’s…
She’s great and I’d recommend 100x it’s helpful just haven’t gotten alway into it but it helps a lot and I’m just waiting to get better she’s awesome
My Wellness Journey with Tori Thompson
Working with my nutritionist, Tori Thompson, has been an amazing experience. She is incredibly supportive, informative, and genuinely dedicated to helping me reach my weight-loss goals. Thanks to her guidance, I’ve already lost weight and learned how to make better eating choices. Even though the journey can be long, Tori has made the entire process feel smooth and manageable. Her positive attitude, encouragement, and personalized advice have kept me motivated every step of the way. I’m truly grateful for her help and highly recommend her to anyone looking for a caring and knowledgeable nutritionist.

Reply from Berry Street
My experience with Berry Street has…
My experience with Berry Street has been wonderful. The app is very easy to navigate, and my provider is fantastic. She is deeply understanding of my situation, carefully assisting me without any pressure, and expertly guiding me with small steps toward my goals. On a practical note, Berry Street also resolved all my insurance issues quickly and efficiently.
Rachel is very knowledgeable
Rachel is very knowledgeable, patient and helpful. I am very comfortable working with her. The results are amazing! I highly recommend this service if you are serious about loosing weight and eating healthy for the rest of your life. Fifteen stars!!!
Very patient and thorough
Very patient and thorough. I learned alot in a short amount of time.
Disappointed and Disillusioned by Berry Street
I don’t take writing negative reviews lightly, but my experience with Berry Street Nutrition was frustrating enough that I feel compelled to share. Across four appointments, I encountered a troubling lack of professionalism, preparation, and responsiveness.
During one session, my dietician spent nearly the entire hour screen-sharing while Googling basic nutrition information—something I could have done on my own. I came seeking expert guidance and personalized support, not a live tutorial on how to search the internet. This pattern continued, and it wasn’t until after the fourth appointment that she finally followed up on my specific requests—over a week later.
Adding to the confusion, the profile photo associated with my dietician did not resemble the person I met with. While I understand that appearances can vary, the discrepancy was significant enough to raise concerns about transparency and credibility.
When I attempted to switch providers, I was surprised to find that no other dieticians were even listed as available. There was no option to choose someone with a different approach or background. In contrast, Nourish offered a wide selection of registered dietitians, each with clearly listed credentials and areas of expertise. Their platform also includes a well-designed website and app with readily accessible resources, recipes, and guidance—everything I had hoped to find at Berry Street but didn’t.
Overall, I felt the service lacked the professionalism, personalization, and accountability that one should expect when investing in nutritional support. I hope Berry Street Nutrition takes this feedback seriously and reevaluates how they support and represent their clients. Nutrition is a deeply personal journey, and clients deserve better than what I received.

Reply from Berry Street
Highly recommend!
I've been working with Nicole W. and I'm very happy with the care I am receiving. Nicole is very incredibly knowledgeable, attentive and supportive. Her approach is non-restrictive and creates a safe, encouraging environment where I feel comfortable and motivated. I've made a noticeable progress without having to completely change my lifestyle. It feels amazing.
The app is also excellent - very intuitive, easy to use, and includes everything I need without being overwhelming. One of the best parts is that the program is covered by my insurance.
This is my first time working with dietitian, and I'm so grateful for the experience and the positive impact it's had on my health and mindset.
Highly recommend!
I entered private HiPAA data upon…
I entered private HiPAA data upon request. They knew I was a Medicare patient and their program would not be covered. So they got something for nothing.

Reply from Berry Street
Perry Street charge my account $100 for a canceled visit that I did not schedule or confirm
Perry Street charge my account $100 for a canceled visit, that I did not schedule or confirm.. There is no live person to speak to to rectify the issue and there was no return response.
I received another notification that they have already scheduled me for another visit next week October 9, 2025. For every visit that I cancel it rescheduled another appointment and bills my account.

Reply from Berry Street
Appreciate the coaching aspect
Appreciate the coaching aspect. Able to contact the dietitian in messaging and not have to save up questions for next visit. My dietician makes realistic habits and we work on setting my goals each week. Less about handouts and more about her asking me the questions. Other dieticians in the past wanted me to do all talking and control my own path. Berry is structure 12 week program.
Surprise/hidden fees!
Berry Street charged me a "late appointment reschedule" fee of $100 for rescheduling an appointment within 24hrs. Nowhere in their policies was this listed as a possible charge when I was signing up for their services, if I had known I would've rescheduled the appointment earlier.

Reply from Berry Street
Happy Client I contact with Maegan she…
Happy Client I contact with Maegan she was very polite their response is always good. God Bless You.
Sam is very empathetic and caring
Sam is very empathetic and understanding. She has provided good advice that is easy to understand and implement. Finally she is easy to talk to and I trust her.
Very poor customer service or help with…
Very poor customer service or help with adding a new insurance to see if this was covered. They didn’t even respond after I said have a new insurance. Other online services like this are straight forward and it’s automated to check if they take/cover your insurance.

Reply from Berry Street
From the very beginning
From the very beginning, Maria’s professionalism and deep knowledge in nutrition were evident, but what truly sets her apart is her compassion and genuine commitment to her clients. She doesn’t just hand out meal plans—she takes the time to understand your unique needs, challenges, and goals.
Maria provides strategies that go beyond food choices; she helps you make meaningful lifestyle changes that feel sustainable, realistic, and empowering. She offers guidance, encouragement, and inspiration every step of the way, making what can often feel overwhelming into a positive and achievable journey.
Her ability to blend science-based expertise with heartfelt support has been life-changing. Working with Maria has not only improved my nutrition but also transformed how I approach my overall health and well-being.
Anett makes me look forward to meetings…
Anett makes me look forward to meetings with her energy and care, she is well researched and experienced and constantly learning. She has a great passion for wellness and also gives detailed recommendations for myself, a vegan, though she isn’t herself! She is empathetic and patient, and helps me decided what is a real nutrition fact or just a trend on the internet!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.