InsureandGo UK Reviews 113,709

Arranged insurance for long haul stay in Phillipines,the options available at different levels were really useful. When paying through the bank app our Internet went down so was unable to get back... See more

Just rearranged cover for another year. Customer service (Ben) was extremely helpful and went through everything again with me making sure the extra cover for quad biking was included etc. Although pr... See more

My renewal quote showed an increase of 128%, I was aghast. I spoke to your agent Ikra and we worked out that the huge increase was mainly due to the fact that the renewal figure included USA, Canada,... See more

I've trusted InsureandGo UK for several years and am happy to renew my policy for another year's worry-free travel. So easy to choose which plan is best for my needs and the selection/payment part is... See more

After struggling with various insurance companies and going round in circles I clicked on InsureandGo. I spoke to a charming lady called Louise. She guided me through all the questions patiently... See more

I have taken out travel insurance with insurance go as we were insured with this company last year when my husband passed away in. Tenerife the care we were given my this company was second to none so... See more

I was trying to organise travel insurance with some outstanding medical conditions to be discussed. I spoke with Ikra who was very helpful and patient and also came back as she promised. She was frien... See more

Brandon guided me through the levels of cover and the always complicated aspects of medical screening. He then emailed the quote and in line with my request he phoned back as promised the following da... See more

This is a very good company I have used before, Riah was extremely helpful. I was a bit shocked at how much travel insurance costs are now for older people with past medical conditions almost as much... See more

Been having difficulties finding an insurance policy for an upcoming cruise.. Angela was very helpful, and went through all my options, explained it thoroughly, what was included and gave me a good va... See more

After having just had a really bad call with a supposedly top rated competitor, on calling Insure & Go I was met with a friendly, knowledgeable customer service rep who wasn't pushy, just factual w... See more

I was happy at being able to discuss the various travel insurance options by phone, which were presented clearly by Prianka, enabling me to decide on the best policy for me. She also took the trouble... See more

Price increased from original quote as apparently its a daily quote. Advisor spoke too quickly so only got gist of what he was saying but at least I got medical insurance for which I am grateful.... See more

After I received my renewal I did a comparison with two other travel insurance providers. Understandably costs have risen over the past year but I decided that Insure&Go provided the best policy at t... See more

I already had a policy at InsureandGo coming to an end with a 10% over quote. Nevertheless I researched many travel insurance providers on the internet on Black Friday. Looking at all their 20% off of... See more

I only respond to reviews when there is something exceptional to report. I'd called 3 of 4 travel insurance companies, submitted the routine details, and received very standard replies. InsureandGo UK... See more

03/12/25. Ben was extremely helpful & friendly . I had contacted a number of different travel insurance companies, it was great to be able to speak to an English person ( not that I am racist) I was... See more

I didn’t check the auto renewal stop and my policy renewed. I did not want this and contacted Insure & Go, after negotiating the automated system got straight through to an advisor with local uk diale... See more

. We had no problem in renewing our travel insurance considering the fact the fact that we had medical problems. Our heartfelt thanks to Luke Shaves, the sales agent who dealt with our travel insur... See more

My go to provider for all my travel insurance needs. Great cover at an affordable price. Can add extra's like electronics cover and ski-ing. Can also get yearly cover at a great price. Plus you can in... See more

Had set up an auto renewal and they failed to activate it, so i had to call them to get it sorted. This years price increased by 40%, shopped around and all of the insurance companies were hiking ther... See more

Had a conversation about our expired policy which was just out of date. As I had a family emergency in Canada the young man did everything he could to work out the best option just for myself. I was... See more

Will was very proffessional and friendly explaining the process fully and answering all my queries in a clear manner. I had already researched the product online which gave me confidence that I will... See more

Teddy was very patient, polite and friendly. He repeated questions with kindness. He was very personable and understanding. He gave full attention to everything and offered multiple pricing options t... See more

The email I received for renewal reminder gave me the impression that I would get 10% discount on the price shown however, when I actually renewed I found the 10% was included. This could've been made... See more

I talked to Luke over the phone having previously spoken to him a couple of weeks prior. He was extremely helpful on both occasions and was very knowledgeable and upbeat. Because of the experience I... See more

We have renewed our travel insurance for next year as we have had very good service from Insure&GO in the past. Their staff are always very helpful and clearly state what we need to know. The cover th... See more

I am writing this review to commend an amazing employee at InsureandGo, Sonnie. He was professional, friendly and sharp. The best sales experience I have ever had. This employee deserves a raise and a... See more

My correspondent was Hilda. She was extremely helpful and gave me all the options for either a single or an annual policy with the relevant details for both. I believe I have an excellent policy..... See more

Having heard from other retired friends about impossibly expensive travel insurance i.e. it costing far more than the price of their planned holiday, I was relieved to find a policy that was both affo... See more

While I waited for my renewal email to arrive I looked at rival insurers, the quotes they offered were quite a bit higher than my renewal offer - especially with the long standing customer discount. T... See more

Easy to use their website, good price. I've used Insure & Go many times & only had one claim, which was dealt with reasonably easily. Did take a few months to process but received the funds. No quibbl... See more

Great company to be with for your holiday insurance. The call operator was extremely helpful, polite and knowledgeable she took you through each section in your own time and made sure that you under... See more

Dan was really helpful and answered all of our questions. Would be five stars but think the insurance additional cost to include a two day cruise was outrageous

Knowledgeable, friendly and helpful service. Clear instructions and articulate guidance. No waiting in queues when transferred from one department to another. The only pain is having to go through the... See more

The gentleman I spoke to was very courteous and asked all appropriate questions and gave me the relevant information. The only thing I find difficult is trying to catch what people are saying when th... See more

Quick to get through, albeit after long message, Clear explanation, fairly simple process, been insured with them for some years

Efficient service over the phone with Umar. My existing travel insurance was speedily changed to reflect personal changes, eg cancelling the cruise supplement we had last year.

The price was one reason and Autumn the young lady I spoke to was really present and helpful Autumn said she phone on a certain day and she did she had a lovely telephone manner and was very carful... See more

I find that it's a good insurance as through my experience, I am very happy with the services given to me. When I claim for my food poisoning, I filled my in my claim form and I was reimbursed without... See more

I had a Travel Insurance Policy with another company, who had refused my cover because of change in medical circumstances. Contacted Gee at InsureandGo, who was so helpful and experienced. Having exp... See more

Jordan was a fantastic guide to talk to explained everything in detail. Make me feel at ease, would\n Recommend your website to anyone. Jordan, he'd do a great job to keep it up. Buddy, nice chatting... See more

We have dealt with this company for many years. The customer service is excellent. The staff are always very helpful and friendly. We have spoken to Rhia today who went through everything in respect o... See more

Being able to speak to a real person although it takes too long to finally get there, I wish the companies would remember us oldies are not all computer savvy

Rory was very helpful and explained policy well now happy be covered on my up coming holiday thanks again

Telephone call questions were concise and easy to understand. Staff member was polite, friendly, informative and spoke in clear English. Price quoted was realistic and competitive.

Brilliant service from Lucy. She managed to shave a few pence from the premium, and reminded me to add a medical condition that I'd mercifully forgotten!

I had to renew my multi trip insurance. Geoff was very patient and informative. I decided to accept the quote, it seemed fair. We travel quite a bit.

Have bought insurance from this company company for many years. Thankfully, never had to claim. Most helpful.

Very pleased with my insurance quote the person that dealt with me was amazing very helpful and very clear thank you again Paul