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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers are particularly pleased with the product's quality, ease of use, and seamless integration with both Android and iOS devices. People appreciate its slim design, which fits perfectly in wallets, and the convenience of wireless charging. The tracking capabilities are also highly praised, providing peace of mind for securing valuable items. Additionally, the accompanying app is well-received for its user-friendly interface and reliable performance. Customers report satisfaction with the company's support services, noting prompt and helpful responses to inquiries. The company's commitment to resolving issues quickly and efficiently has left a positive impression on consumers. While there were some mentions of delivery delays, reviewers generally commend the company for its proactive communication and dedication to ensuring customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

Well I thought I had followed the instructions precisely to associate my RhinoKey Smart Card with my Android Mobile, but it just refused to pair. Oh no, had I purchased "A Pig in a Poke"? Fear not, I... See more

Company replied

Rated 5 out of 5 stars

Received and immediately impressed. So simple to set up and solves my problem of where did I put my wallet ( lounge, bedroom, …?) Activate sound and listen, With Christmas around the corner I ordere... See more

Company replied

Rated 5 out of 5 stars

Rhinokey is such a game-changer! I have several of their smart tracking cards and use them everywhere—wallets, keys, bags, even my work gear. They’re super slim, reliable, and unbelievably convenient.... See more

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Rated 5 out of 5 stars

Many similar products on the market claim that service, but Rhinokey has really beaten the Apple air tag options. Thin design, wireless no battery charging were key differentiators for me. I was surpr... See more

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Rated 5 out of 5 stars

The Rhinokey is absolutely essential. After losing my passport, I immediately bought a second Rhinokey, which proved indispensable for keeping an eye on my wallet, even when I can't see it directly.... See more

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Rated 5 out of 5 stars

I was introduced to the Rhinokey Smartcard by a friend a year or so ago & have been using them regularly to keep track of my passport which is crucial when doing a lot of travelling by ferry &amp... See more

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Rated 5 out of 5 stars

Purchased a Smartcard to place in my wallet. Setup was a breeze and functioned as advertised. After a few months, I noticed the card stopped playing the alarm. I wrote Rhinokey about the situation, an... See more

Rated 5 out of 5 stars

I have found the Rhinokey Smartcard to be an effective product. It was very easy to link to my mobile phone and track. I have used it for holidays to track my luggage. The card is so thin which is per... See more

Company replied

Rated 5 out of 5 stars

Just got my hands on the Rhinokey key and it's seriously a game-changer for keeping track of my stuff! It's super easy to attach to anything I don't want to lose, like my backpack or even my keys. I l... See more

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Rated 5 out of 5 stars

Fits perfectly in your wallet and gives you the piece of mind of knowing that when you misplace it, you’ll be able to find it quickly and easily. Saves the panic and the hassle of cancelling cards and... See more

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Rated 5 out of 5 stars

I recently switched to the Rhino SmartKey card, and I’m genuinely impressed. This thing works perfectly and fits so much better in my wallet than an AirTag ever did. It’s super convenient, reliable, a... See more

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Rated 5 out of 5 stars

So far, the charge has lasted over 5 months. As of yet, I have not heard any beeps from the card, unless I have requested them, so I could locate the card and object of concern. Whereas, my Apple Air... See more

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Rated 4 out of 5 stars

Smart card seems like a very good product. Slim and simple to set up with Apple “find my”. Wireless charging and a loud bleep if it’s paged from a phone. The downside is a very long, bordering on una... See more

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Rated 5 out of 5 stars

I’m very happy with the purchase of the Rhinokey card. The card arrived totally problem-free in a nice package, and as promised, fully charged, so that I could use it directly. Connecting to the iPhon... See more

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Rated 4 out of 5 stars

Ordered on 6th November and nothing since no tracking info so it doesn't even look like it's been sent yet. I am beginning to wonder if this is a scam. Looks like other might be having the same iss... See more

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Rated 5 out of 5 stars

I purchased the Rhino key with the hope that it would be more effective on an android device than the Chipolo card of which I found most disappointing. It exceeded my expectations and was substantia... See more

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Rated 5 out of 5 stars

Product is compact and such a comfort. Have secreted cards in my vehicles and personal possessions . What really pleased me with my purchase is that I had problem with one card and it was replaced imm... See more

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Rated 5 out of 5 stars

Excellent product that fits discreetly into a pocket, wallet bag or whatever. Easy to set up I’ve got the android version, and it tracks well and the bonus of being able to charge them up is a grea... See more

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Rated 5 out of 5 stars

I experienced delivery delay issues due to an overload of orders. However, Rhinokey handled the situation appropriately, keeping me informed throughout the process, which I greatly appreciated. The ke... See more

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Rated 5 out of 5 stars

I am very sastisfied with the product. Your support services are great as I had one unit not fonctionning properly, you answered emidietly with a prositure as solution. I saved the instructions. You... See more

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Rated 5 out of 5 stars

I bought two Smartcards, one for Android & one for Apple IOS. I found them easy to set up on both platforms & they work very effectively. The sound to locate your card that you can switch on & off fro... See more

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Rated 5 out of 5 stars

As soon as I turned the card on Google find hub found the 1st card. When I turned on the second card it was also found. I wanted to see how easy it was to delete and reset the card. Easy delete, whe... See more

Company replied

Rated 5 out of 5 stars

Inexpensive.. great purchase,, don’t leave home w/o it. Got tired of misplacing my wallet—— until now! Have had it probably 5 months and was showing low battery. Slipped it on my phone charger and wai... See more

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Rated 5 out of 5 stars

I am extremely happy with my purchase of the Rhinokey smartcard(s). The product itself fits perfectly in my wallet and the 'ping' function via Apple Find My works flawlessly. It really gives... See more

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Rated 5 out of 5 stars

I haven't had long-term experience with the Rhinokey card yet, but after two weeks of use, I can already say that I'm very satisfied. I really like that the card is so thin, so it fits comfortably in... See more

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Rated 3 out of 5 stars

I bought 2 cards and a charger from their website. But the location of the cards won’t refresh. Location is still at my house a week ago. I wanted to return them, but I need approval to return the c... See more

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Rated 5 out of 5 stars

I had already 2 trackers from my phone branch, the fruit one. The Rhinokey smartcard tracker is as easy to setup, but the real advantage is the dimension of a credit card, very easy to put away, excel... See more

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Rated 5 out of 5 stars

As long term owners of the usual Apple AirTags, I thought i would try the Rhinokey Smartcards simply because of the slim format and long battery life. (Our airtags always seem to need new batteries at... See more

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Rated 5 out of 5 stars

I've put these in my wallet, golf bag and spares for suitcases for holidays. Tested them out and there perfect, not to big but sturdy. Waiting for key holder to come back in stock and I'll order of... See more

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Rated 5 out of 5 stars

I bought two Rhinokeys and a charger. The product is excellent and the installation very simple and easy.. hopefully I will never lose again my wallet but if so, I will definitely find it very quic... See more

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Rated 5 out of 5 stars

I am super satisfied and have already bought five. The installation is very easy and it works great. The Rhinokey smart has also already been ordered! It's great that this product contributes to the S... See more

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Rated 5 out of 5 stars

Repeatedly misplaced my wallet without a tracker. Ordered the RhinoKey. very easy setup. Perfect fit, good tracking, loud notification noise. Now I have one less thing to worry about.

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Rated 5 out of 5 stars

I messed up original order (my fault) but the team were friendly and helpful to get me sorted. The card tags are super well designed, packed and supper simple to set up. Will definitely buy more

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Rated 5 out of 5 stars

The design is smart and the quality feels premium. I was surprised how well it integrates with my phone. I recommend it for anyone who wants to protect their valuables

Company replied

Rated 5 out of 5 stars

“Great products! Easy installation on iOS, excellent and precise location tracking, and the sound quality is also very good. I fully endorse this product.”

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Rated 5 out of 5 stars

There are a lot of GPS card around. I think the Rhinokey is my favorite because it was easy to setup, the sound it emits is clear enough to localize the item inside. The wireless charging is definitel... See more

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Rated 5 out of 5 stars

Bought this for my teenage son and now I do not have to hear him complain about losing his wallet anymore. He uses it without any trouble and the battery is still full after a month.

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Rated 5 out of 5 stars

Great Service. Really excellent product. Fits great in wallet and seamless integration with FindMy Apple IoS. Thank You

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Rated 5 out of 5 stars

I was a bit skeptical at first but this turned out to be a great purchase. It works with the Find My app just like advertised and it is completely invisible in my wallet. Super impressed.

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Rated 5 out of 5 stars

Like Apple AirTag, But much thinner, wireless rechargable, and alarm when low battery. I highly recommend it.

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Rated 5 out of 5 stars

Very easy to set up, perfect integration with existing Find My App and looks good! I have one on suitcase and another inside my slim wallet!

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Rated 5 out of 5 stars

I bought two Rhinokey smartcards, one for android and one iOS, both work perfectly as expected. The service is also very great and personal. Thank you!

Company replied

Rated 5 out of 5 stars

Fantastic bit of kit. Looking for something that's reliable and easy to use. 5 month charge and easy to find. Waiting to see what it's like when it needs charging

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Rated 5 out of 5 stars

Perfect tracker for people who want something small and practical. I use it with my phone and the response time is fast. It fits nicely next to my cards without any bulge.

Company replied

Rated 5 out of 5 stars

i purchased a pack or Rhinokey and i found them very usefull. Now its easy to find my wallet and my camera bag.

Company replied

Rated 5 out of 5 stars

The Rhinokey works well so I’ve bought a few for Christmas presents for family this year

Company replied

Rated 5 out of 5 stars

Neat little product that is very easy to set up with the Find My network. It's extremely thin, making it almost indistinguishable from other cards in the wallet. Another bonus is the wireless charging... See more

Company replied

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Company details

  1. Electronics Company

Written by the company

Experience Unmatched Organization with Rhinokey Smart, Rhinokey Titanium, and the World's Thinnest Trackable Card. Get organized with the Rhinokey titanium key organizer. Track your key with Rhinokey Smart or never lose your wallet with Smartcard.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Excellent product

Have had Rhinokey smart cards for a few weeks now, luckily I haven't lost anything, but set up was easy and they seem very accurate and reliable, have bought more as gifts

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Rhinokey products and customer support are top-notch!

Purchased a Smartcard to place in my wallet. Setup was a breeze and functioned as advertised. After a few months, I noticed the card stopped playing the alarm. I wrote Rhinokey about the situation, and they replied quickly with some steps to try to correct the problem. When those steps didn’t solve the issue, they said they would send a new card. Another message appeared that they was was a backlog of orders and they would send my card as soon as possible. I am in the USA, and they shipped my card as promised as soon as possible, and the new card arrived at my door. The company was in contact throughout the process, and the shipper was in contact throughout shipping. Rhinokey stands by their products, and the customer support is second-to-none!!!! Best of all, I now know where my wallet is at all times!

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Piece of mind.

I have found the Rhinokey Smartcard to be an effective product. It was very easy to link to my mobile phone and track. I have used it for holidays to track my luggage. The card is so thin which is perfect for putting in my wallet. I also like the fact it has wireless charging. Has so many options for tracking e.g. in a car, family, personal items etc. Great product and fully recommend.

December 1, 2025
Unprompted review
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Reply from Rhinokey

Thank you so much, Kevin! We’re delighted to hear that your Rhinokey Smartcard has given you real peace of mind. It’s great to know the setup was quick, the wireless charging convenient, and that the slim design fits perfectly into your wallet. We love hearing how people use it for travel, cars, family items, and more. You’re really making the most of its versatility. We truly appreciate your recommendation!

Rated 5 out of 5 stars

If at first you don't succeed

Well I thought I had followed the instructions precisely to associate my RhinoKey Smart Card with my Android Mobile, but it just refused to pair. Oh no, had I purchased "A Pig in a Poke"? Fear not, I put it to one side and cursed like hell. 10 minutes later I tried again, fully following the instructions and Voilà 45 seconds later I was connected, renamed, inserted in my wallet and dutifully red faced but extremely delighted. It was in fact so easy a 4 year old could have done it. Probably just my aged fingers, pressing too hard or soft... Anyway it's a great device and I'm pleased I bought enough Android and iOS cards to hand out as Christmas presents. I will definitely buy more.

December 1, 2025
Unprompted review
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Reply from Rhinokey

Thank you, Elong! Your review put a huge smile on our faces. We're glad the pairing worked smoothly on the second go, and your story will definitely reassure others who may feel the same on their first try. It's fantastic to hear you were up and running in under a minute and that you're now delighted with your Smartcard. Even better that you’ve purchased more for Christmas gifts. Thank you for trusting our products for your loved ones!

Rated 1 out of 5 stars

Awful Rhinokey Experience

I ordered some Rhinokey Smartcards on 1st November 25 and the website quotes 3-4 days delivery.
I reached out to Rhinokey support on 11th November enquiring when I could expect the cards. The reply advised that they were out of stock of the Apple iOS cards but were expecting a delivery (Why take the order if you cannot fulfill it?).
The order was finally dispatched to the 19th November and Royal Mail attempted delivery on Saturday 22nd November.
Royal Mail posted a card through the door which stated that they will redeliver on Monday 24th November. The cards were never delivered. I have been to my local sorting office twice and they have admitted they do not know where the parcel is.
I reached out again to Rhinokeys support team on Saturday 29th November advising that the cards have not been delivered. They advised that they need Royal Mail to confirm the parcel is missing.
Today is Saturday 6th December and I have reached out yet again to support and they are not prepared to refund or resend the cards until Royal Mail have confirmed that the parcel is lost.
The support team are very polite but ineffective. Avoid this business!

November 1, 2025
Unprompted review
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Reply from Rhinokey

Thank you for taking the time to describe your experience in detail, William. We truly appreciate your patience throughout this extremely frustrating situation. Delays, out-of-stock notifications after purchase, and then a lost parcel with no timely resolution are the opposite of the smooth process we work hard to provide. We understand how tiring it must be to repeatedly chase updates without receiving a clear path forward.

We’re reviewing the entire chain of events with both our internal teams and the courier to understand where things broke down, and more importantly, how we can correct it. You deserve both courtesy and effective support.

To ensure your case gets the attention and resolution it needs, one of our higher support team will personally reach out to you. We are committed to making this right.

Rated 1 out of 5 stars

Avoid avoid avoid

Ordered 1st of November with 3-6 working days estimate. Asked the company about it few days later since it was supposed to be father’s day gift. Got a promise of prioritising and estimate of middle of November. That come and went and I asked again. Another new estimate at the end of November. Told them that if you don’t send it then or latest beginning of December I would cancel it. Couple days ago asked again and was promised an answer of real estimate but nobody replied. Today asked again and they still don’t have it. They are willing to send the cards now and the key ”later”. Mind you the Klarna bill started rolling the day I ordered, not when things are shipped like other companies. Will cancel the whole lot… All the time they have sell the items with couple of weeks delivery time…

November 1, 2025
Unprompted review
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Reply from Rhinokey

Thank you for sharing this detailed feedback, Heidi. We are genuinely sorry for the repeated delays and unclear timelines you’ve encountered. An order meant as a gift should never turn into a stressful, drawn-out situation. We completely understand your frustration, especially with receiving multiple shifting estimates and unanswered follow-ups. That is not the type of experience we want for any customer.

We are currently investigating why your order did not progress as expected and why communication fell short. Your trust means a lot to us, and we want to restore it. One of our higher support team will reach out to you directly to provide a clear, final update and to help resolve this situation in the way that suits you best.

Rated 5 out of 5 stars

Rhinokey for Christmas gifts


The Rhinokey works well so I’ve bought a few for Christmas presents for family this year

December 6, 2025
Unprompted review
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Reply from Rhinokey

Thank you, Greg! We’re really happy to hear that your Rhinokey is working well for you. It means a lot that you chose to buy more as Christmas presents for your family. We hope they enjoy the convenience just as much as you do!

Rated 1 out of 5 stars

Another SCAM Company

Items not arrived as advertised and being fed nonsense by Rhinokey

Rhinokey states next day delivery in The Netherlands, but when I asked several days after the expected delivery date when the ordered and paid items would finally arrive, they told me some of them were out of stock. When I asked to come and collect the other items in Utrecht they eventually told me that those were out of stock as well!

This begins to smell like another scam company, and this time they are located in The Netherlands!!

December 5, 2025
Unprompted review
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Reply from Rhinokey

Thank you sincerely for taking the time to share your experience, Hans, although we’re truly sorry to hear things unfolded this way. We understand how frustrating it must have been to expect fast delivery and clear information, only to be told later that items were out of stock. That’s absolutely not the level of communication or reliability we aim to provide.

Your feedback is extremely valuable, and we want to make things right. What you described is not acceptable to us either, and we’re currently reviewing what went wrong so we can prevent this from happening again. One of our higher support team will be reaching out to you personally to ensure you receive transparent updates and a proper resolution.

Rated 5 out of 5 stars

Easy to use once you have it

Easy to use work at once

December 5, 2025
Unprompted review
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Reply from Rhinokey

Thank you, Claes! We’re happy to hear the card worked immediately and was easy to use. That simple and smooth setup is exactly what we aim for. Thanks for the 5-star feedback!

Rated 5 out of 5 stars

Received and immediately impressed


Received and immediately impressed. So simple to set up and solves my problem of where did I put my wallet ( lounge, bedroom, …?) Activate sound and listen, With Christmas around the corner I ordered several more for the family to use. P.S. The wallet was in the bottom pf a rucksack in the bedroom wardrobe from 3 days earlier. Ive also ordered the key fob version just for peace of mind. Replacing a lot wallet or keys would create a huge amount of administration and stress so the small cost of these devices is worth every penny.

November 29, 2025
Unprompted review
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Reply from Rhinokey

Thank you, Gerry! Your review captures exactly why so many people love the Smartcard: simple setup, quick sound alerts, and instant peace of mind when something goes missing. We’re delighted it helped you find your wallet. It means a lot that you ordered more for your family and even added the key fob. We completely agree: preventing the stress of lost items is worth every penny. Thank you for choosing Rhinokey!

Rated 5 out of 5 stars

Great customer support

As soon as I turned the card on Google find hub found the 1st card. When I turned on the second card it was also found. I wanted to see how easy it was to delete and reset the card. Easy delete, when I wanted to add it back the app did not see the card. When I tried it seemed to reset but still would not recognize it. Contacted support and they said I needed to carefully follow the procedure. That solved the problem and all was good. Support retuned my email quickly that shows they are trying to provide top class service.

November 28, 2025
Unprompted review
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Reply from Rhinokey

Thank you for sharing your experience, Leo! We’re glad the first setup went smoothly and even more pleased that our support team was able to help quickly when you encountered the reset issue. We always try to provide fast, clear assistance, so it’s fantastic to hear it made the difference. Enjoy using your Smartcards with confidence!

Rated 5 out of 5 stars

i purchased a pack or Rhinokey and i…


i purchased a pack or Rhinokey and i found them very usefull. Now its easy to find my wallet and my camera bag.

December 4, 2025
Unprompted review
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Reply from Rhinokey

Thanks so much, Radu! We're happy to hear that your pack of Rhinokey Smartcards has made everyday life easier, especially when it comes to keeping track of your wallet and camera bag. We’re thrilled they’re proving useful across different items. Enjoy!

Rated 5 out of 5 stars

Rhinokey is such a game-changer

Rhinokey is such a game-changer! I have several of their smart tracking cards and use them everywhere—wallets, keys, bags, even my work gear. They’re super slim, reliable, and unbelievably convenient. I honestly don’t know how I managed without them!

November 29, 2025
Unprompted review
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Reply from Rhinokey

Thank you, Eddy! What an amazing review. We love hearing that you use the Smartcards across so many different items and that they’ve become part of your daily routine. Their slimness and reliability are exactly what we designed them for, and it’s wonderful to hear they’ve become a true game-changer for you. Thanks for the enthusiasm and support!

Rated 1 out of 5 stars

Items not arrived as advised and being fed nonsense by Rhinokey

Update 8th Dec 25. So another week has passed and other than ask me for the order number and my contact details via this site, Rhinokey have not been in touch and the status of the package with Royal Mail is still that they have yet to receive it... this is coming across as a scam in so many ways. If no contact from Rhinokey (or if miracles happen and the items arrive) I will be contacting my bank to report fraud.

When i ordered the smart cards it said delivery was going to be on the 30th November, as of the 4th December the Royal Mail status is still 'The sender has advised they have despatched your item to Royal Mail', I chased Rhinokey and they said that my order 'was shipped with Royal Mail, but it seems there has been an unexpected delay in their scanning and processing the parcel into their network'. I contacted Royal Mail and they said there was no such issue and they simply hadn't received the item... so now I am stuck with each party blaming the other. I wish I had read the reviews on here before buying as I would have noticed the many similar issues with people not receiving items for very long periods and would not have bought them.

December 3, 2025
Unprompted review
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Reply from Rhinokey

Thank you for taking the time to share your experience, Mr Unhappy! We're truly sorry to hear about the frustration this delay has caused. This isn’t the smooth, reliable service we aim to provide, and we completely understand how disappointing it must be to feel caught between conflicting updates from us and Royal Mail. While unexpected courier delays can happen, it’s clear that the communication around your order hasn’t been as clear or helpful as it should have been.

We genuinely appreciate your feedback, because it helps us improve both our dispatch process and the clarity of the updates you receive. If you could kindly permit us to gather your contact information through Trustpilot, someone from our Higher Support Team will reach out personally to investigate this fully, track down your parcel, and ensure you receive a proper resolution as quickly as possible.

Rated 5 out of 5 stars

Super easy to install and use

Super easy to install and use, i love them!

December 3, 2025
Unprompted review
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Reply from Rhinokey

Thank you, Pauline! We’re so happy to hear that installation was simple and that you love using the Smartcards. Your positive experience means a lot to us. Enjoy!

Rated 5 out of 5 stars

Perfect tracker for people who want…

Perfect tracker for people who want something small and practical. I use it with my phone and the response time is fast. It fits nicely next to my cards without any bulge.

November 20, 2025
Unprompted review
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Reply from Rhinokey

Thank you, Emily! We’re thrilled that the Smartcard’s slim design and fast response time are exactly what you were looking for. It’s great to know it fits neatly in your wallet without adding bulk. We appreciate your lovely feedback!

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