I live in france and I watch AD on Facebook after I order 3 bottle spartan shampooing . Last 2 months Im usinage it and I got some positive vibes . And there service is good as well , my courir servic... See more
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Company details
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At Spartan, we understand that hair loss is a common yet deeply personal issue. It's a journey that many of us will face, with statistics revealing that up to 68% of men experience hair loss sooner or later. But in a world where options are often limited and laden with unfulfilled promises, we stand apart. Spartan isn't just a brand; it's a commitment to revolutionizing hair care with the gifts of nature.
Contact info
United States
- support@try-spartan.com
- try-spartan.com
Replied to 94% of negative reviews
Typically replies within 2 weeks
Joey really helped with a shipping…
Joey really helped with a shipping issue, thanks
Cecile was very quick to help me with…my request to pause my subscription until I could try the product
Cecile was very quick to help me with my requests and was very polite and professional
Appreciate the customer service
Appreciate the customer service. Joey was very helpful when my order got lost in transit and they quickly sent a replacement.
JeAnne
JeAnne, Joan and Marinella all helped with my issue to get it resolved. The response time was extremely fast. Thanks again.
Spartans customer service
Spartans customer service is very good..Julia took care of everything for me
Good customer service
Julia sorted out the error in a respectful and efficient way- quality service
Some of the best customer service I…
Some of the best customer service I have had in a long time by JeAnne and Julia They replied immediately and took care of the issue in a pleasant manner.
I like the product but the price was…
I like the product but the price was deceiving, Cecile was very helpful to correct the purchase
Shipment change
I needed to stop my shipment but was given an option to extend my shipments which worked! Thank you Marinella and Joey for your quick response and assistance!
Great services from JeAnne
Great services from JeAnne. Quickly ans helpful response. Great job.
I purchase the "Spartan" gray hair…
I purchase the "Spartan" gray hair reversing product. I used the product for 60 day and there was no visible results. It stated it would restore your "normal" hair color, I a blonde, and when I spoke with their support, it only "darkens" hair. They were suppose to have 90 return policy, no questions asked. They asked a lot of questions and refused my refund. I would never ever recommend these company. In my humble opinion, snake oil may work better. And cost a lot less.
Glisson told me the right way
Glisson told me the right way, and the shampoo really does work. It does dry out your scalp a little, but it's the ideal shampoo to make your hair grow. I got an original bottle, and at first, my head felt a little cold, but as I used it, people started telling me, "Your hair is growing!" I couldn't find any more bottles, but without a doubt, it's the best hair growth shampoo I've ever tried.
Customer Service Rep Cecille
Customer Service Rep Cecille responded quickly and efficiently in handling my request. I really appreciated not having to fuss and go through a long process to address my request.
Thank you
Doyle
Marinella was great.
Marinella processed my request quickly. I don't like the Spartan website as i am unable to make changes to my subscriptions without assistance.
Reliable ....
Terrible customer service
I have worn the hat everyday for 60 days and it did nothing. I had my wife check after 30 days and again after 60 days. I have asked twice for a return address from customer service and have yet to receive an address so I can return the hat and get my refund.
JeAnne made my experience great with…
JeAnne made my experience great with being very kind and knowledgeable about the product. I had a small problem with my order and JeAnne helped fixed it fast.
Excellent Customer Service
Very responsive to my concerns. Excellent follow up in reasonable time frame. Thank you Joey, Roy, Joan, and Ricca!
I placed an order for product and accidentally ordered too much.
I placed an order for product and realized after I checked out and paid, that I added too many things to the order. I quickly sent an email and just received an email from Julia and she said that the partial refund would be taken care of.
This is the kind of service I like to see.
Thank you Julia for your help.
Customer service review
I never tried the product. However, I did change my mind a few hours after completing the purchase. Once I submitted a request to cancel the order, Joey was quick to respond. As someone with experience in customer service, I greatly appreciate the effort that is put into a rapid resolution.
This rating is purely for customer service satisfaction. Sorry if this wasn't helpful for the product itself.
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