DPD Pakketservice Reviews 375,428

Package with a 5k PC came damaged, componentes flying around inside my PC and nobody want to take responsibility. It's 3rd package sent by DPD as I've ordered speakers and other things, every singl... See more

Missed the appointed date for delivery without prior notice. Then picked out another day again without notice let alone consent and in the end told me they are unable to schedule appointments because... See more

I am very disapointed about DPD delivery service. If i could have put zero, that would have been closer to truth. Awful. I was expecting my good on a tuesday, we are friday, nothing, no communication... See more

I didn't get a 2 hr warning slot and waited from 7-5 and delivery driver didn't ring the door buzzer and left flowers outside the building of flats Luckily my neighbour saw it and brought it in...... See more

Sent my computer abroad when I moved there. 3-6 business days, it says. Meanwhile, 18 days later, it arrives demolished. Despite copious packaging, fragile tape, and their guarantee, it is ruined. The... See more

Waiting for a parcel delivery,I track it's progress so I know where it is. The driver pulls up,gets out,comes to the door, doesn't use the call entry system,gets back in the van with the parcel a... See more

We have had two terrible experiences with DPD recently. 1) We were expecting a large package and they either didn't bother to even drive past, or took a photo from the van as they drove past, never ac... See more

Terrible customer service. Literally, they don't care about your problems. I called 3 times and never even tried to provide a solution. On top of that, there are no English speakers, and even if they... See more

They took €65 to transport 2 carpets and after taking the money they did not send the carpets because they were too big, they do not transport large products but they took the money and did not give i... See more

I gave 1 star because there is no zero option available. This company, particularly the Deeside branch is appalling. 6 missed deliveries in succession and I was in all the time. Contacted the helpline... See more

Good people only used dpd for transport! is one of the most unserious companies that makes transport It's a3 times when I pay extra for the post on Sunday and I tell myself I can't do it. They come th... See more

Same driver on 2 consecutive days has reported that there was nothing to collect. I have a photo showing it on our doorstep, just in case they sneaked in like a Ninja! We have been home and also... See more

The worst parcel service I've ever seen. The delivery person doesn't even arrive at the customer's address. I've seen how it arrived just one street behind my house and never reached mine. All this wh... See more

One of your drivers (plate number WR605HX) putted me and my two kids in danger while driving today 12 Nov around 8 am close to Stadium Narodowy Roundabout. The driver was behind me in the left lane of... See more

Zero would be a better rating. Have you ever heard of a courier service that can't locate packages with a tracking number? That's DPD! Looking for a courier service that allows drivers to hold on to p... See more

In all day waiting for the parcel and with a ring door bell. They claimed we were not in and delivered to pick up pick up point with a must be collected by in only a few days time which is not possibl... See more

Terrible ordered northface boots told would be delivered at such and such a time, instead they sent back to seller for no reason. Told me company requested it however when I contacted company the item... See more

Don't bother sending stuff to USA via DPP, all my parcels have been returned as people at the other end not getting tariff charge email, looks like a scam email as doesn't even say where it's come fro... See more

Terrible service from driver but their systems also make too many assumptions. Can't really use the systems unless your post code exists on their systems. New Houses do not. Then try providing feedba... See more

Got a tracking# but could only see that my parcel was out for delivery today, but no time slots were specified. Of cause the delivery happened when I was shortly away. I could only read that the parce... See more

rubbish company could not find the address - same thing everytime, I tell them where we are next to etc but still the drivers are either blind or stupid cant see the house - this time they went to th... See more

They do not deliver to pick up point as it is full. Their explanations why they do not deliver for a week are ridiculous, not true. If you packet is not important and not matter you receive or not an... See more

I sent 5 boxes at a cost of £284.76, all but one has been returned to me because I didn’t pay duty , which I was never told I had to by post office or dpd , they had my contact details all they had to... See more

I tried to send an item that I sold on vinted. A few days later The person that purchased the item says that the item that he bought has been sent back to me by dpd. After checking the tracking it sa... See more

I chose delivery to my house as I am in during the day, the delivery driver chose to deliver to a collection point presumably to save time for him. I didn't receive a delivery code so had problems... See more

I paid extra for home delivery, yet DPD repeatedly claims they “attempted to deliver” while I was at home the entire day. No one rang the doorbell, no notice was left, and no delivery vehicle was ev... See more

Very poor service. Waited in all day for a delivery just to be sent a message that a delivery attempt was made. This is complete fiction as I was working at home all day and did not go out. I also rec... See more

I have had the usual sorry we missed you for the last two days. No you didn't miss me, you just didn't bother to deliver a parcel that I need! The worst delivery company that I have experienced. If I... See more

Good god do not ever call 0121 275 0500 the person at the end of the phone answers it like he is answering a call from a wife he hates, then talks to you like you are something on the bottom of his s... See more

It took them 7 days from receiving the package to sending it off. Ridiculous. I might as well hand-deliver it. Choose FedEx.

A delivery service that doesn't even attempt to deliver. A customer service that just reads the tracking page and doesn't even acknowledge the mistake. A tracking page that doesn't have information ab... See more

Terrible, produce never delivered, a local shipment took over one week and then was just sent back to the sender with no explanation.

terrible support, delivered to wrong city, dont answer emails, wait time on phone for over an hour

They don't ring the bell and drop the 30 kg parcel at the collection point. Plainly irresponsible.

This is the most garbage delivery company. It is a shame for any company to use DPD to deliver their parcels. Always problems with delivery, and it is impossible to contact customer support.

I have been waiting at home all day for a scheduled SwapIT delivery, having cancelled a day in the office to ensure I was available. My desk has a clear view of both the front door and the wi... See more

I have an order which for several days DPD have said they will deliver during a specific window, without ever even driving down our road. How do I know? Because I've been here. Both sid... See more

Very poor these days. Nearly every delivery gets rescheduled on the day it's meant to be delivered

Just the worst. The driver "can't find our flat" even though the address is correct. On the second try the driver does not even try and show up but delivers it instantly to a shop.

Parcels are not delivered at the home address but in a pick up point. I was at home the entire day and they have the guts I was not. So delivery elsewhere. And this is not the first time. I hate cheat... See more

Package was returned after 1 delivery attempt. I was home but no one came by.

Super disappointing experience with DPD. Throughout the process I received regular email updates about my shipment, and everything seemed correct until the final notification suddenly showed a manipul... See more

never on time, always late. package could be in transit for days.

The package wasn't left with us, but with the neighbor! That's not right!

Honestly I wish this was a joke as their service was just pathetic. I paid to send out a package and I paid extra for the package to be collected from my house. The courier was supposed to come on Tue... See more

The absolute worst courier. They do not deliver parcels - they lose them, and they lie all the time. No matter how cheap they are - they are not cheap enough. Avoid at all cost - dpd and any compan... See more

Try to avoid using DPD for deliveries. Whenever I expect a parcel, they always send a text message saying that no one was at home and that they tried to deliver — but they never actually show up. Ins... See more

The most worst customer service I have ever had. You lost me as a customer. Fenty Beauty with DPD made my decision to stop using my a favourite singer’s brand. I ordered a few items and I had never r... See more

I would give it zero stars if I could. The most disturbing thing about these scammers is they LIE about delivery attempts. They should be taken to Court!