Quite literally the worst customer service I've ever experienced. Because of bad reviews I saw after ordering, I tried cancelling the order immediately, they ignored all my emails. After a month... Mehr ansehen
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Absolutely love Thesupermade! Their style perfectly blends rapper inspired streetwear with a modern twist. Every piece feels unique yet timeless I can mix it with anything in my wardrobe. The quality... Mehr ansehen
Unternehmen hat geantwortet
I ordered 4 items, 2 were great, one was good, the other subpar. That being said, the designs are all 1/1 to what's shown on the website it's the quality that lacks in some products, though I still... Mehr ansehen
Unternehmen hat geantwortet
I ordered the brown leopard print joggers and my expectations were blown away with quality. Used to ordering things online and not turning out as expected but this turned out better. Very comfy fi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Thesupermade, we take inspiration from rappers and street fashion. Our curated collections for all genders are assembled combining contemporary and classic.
Kontaktinformationen
Vereinigte Staaten
- info@thesupermade.org
- thesupermade.com
3,1
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442 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
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Ive ordered at the 8th of september a…
Ive ordered at the 8th of september a jacket, its been 2 months and they dont even answer at their emails !
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear pred8r,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Seems sketchy at first, but nothing to worry ‘bout
Ordered a jacket. Arrived as depicted in the images. Did have a few hiccups with my shipment info not updating, e.g.; package being shipped but not stating on t&t. Quickly resolved with support which natively works with whatsapp (you get an automatic bot chat in there for support, sale and t&t)
Package did take some time to arrive, so 4* from me.
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear XplodingMoJo,
We are absolutely thrilled to read your positive review about your recent experience with our items! Your satisfaction is our top priority, and we're delighted to know that the items you received have brought you joy and met your expectations.
Thank you for choosing our items and for being a valued part of our community. We're looking forward to serving you again in the future and ensuring your satisfaction every step of the way.
SCAM SCAM SCAM
Purchased pants from their website and used their size chart as reference. Normally I would need a size 28 but decided to size up to a medium 30/32 mens just in case based on their chart. Pants arrived only to find out that the M is not accurate and does not even fit a normal 28.
Requested a refund as pants were $121 and they offered $21 refund. Absolute joke of a brand. Do not buy or you will be out of pocket.
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear Vinie,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Love my jeans
Love my jeans! Feels great to find unique fashion that feels premium and still have a affordable price. Also very friendly service :)
8. November 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear Martin Landl,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
Ich möchte meine Jacke zurückschicken…
Ich möchte meine Jacke zurückschicken die knapp 80€ gekostet hat, da sie nicht dem Bild entspricht. Nichtmal ansatzweise. Mir werden die ganze Zeit Coupons für meinen nächsten Kauf angeboten. Ich werde dort nie wieder einkaufen. Ich will mein Geld zurück, da die Jacke nicht dem Bild entspricht Punkt.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Sehr geehrte/r Evelyn Daiker,
wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Um Ihr Anliegen schnellstmöglich zu bearbeiten, bitten wir Sie, uns Ihre Bestelldaten (E-Mail-Adresse und Bestellnummer) über einen der folgenden Wege zukommen zu lassen:
E-Mail: info@thesupermade.org
WhatsApp: +1 216 673 5505
Telefon: +1 833 959 4029
Vielen Dank für Ihre Mitarbeit!
It's a 3 star company
I ordered 4 items, 2 were great, one was good, the other subpar. That being said, the designs are all 1/1 to what's shown on the website it's the quality that lacks in some products, though I still wear them because they look good, they may be uncomfortable or bad quality, it's just a meh company, I'll probably buy again.
A little tip, try reverse searching the item, if it's sold alot on other sites, it's probably a good item, if not, it's probably bad or a gamble.
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear JM Dilorio,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Hello my experience with supermade was…
Hello my experience with supermade was so good even though I cancelled my order because of a matter of time but there was no problem i got a full refund for it and the customer service was good too big thanks too themm
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear Consumer,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
Jacket
I’m really pleased with my purchase! The jackets look amazing, the quality is excellent, and they arrived much faster than expected. Everything went smoothly — highly recommend!
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear Mario Kiss,
Thank you so much for taking the time to share your positive feedback about our items! We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. 😊 Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience.
Have a great day!
Habe eine Hose in 2 verschiedenen…
Habe eine Hose in 2 verschiedenen Größen bestellt, da man ja nie weiß, wie die Sachen ausfallen. Eine Größe M(die ich immer trage) und L. Die M passte nicht. Habe sie nichtmal über die Oberschenkel bekommen. Ich bin 169 mit 68Kilo. Somit sollte die M zurückgesandt werden. Ich fragte und schon ging das Problem los. Sämtliche Versuche mir Prozente anzubieten, die ich ablehnte. Nach langem Diskussionen hieß es dann ich solle die Retoure auf eigene Kosten zurücksenden. Nach Hongkong! Kosten zwischen 70€-90€. Die Hose habe ich somit nicht zurückgeschickt. 16€ habe ich erstattet bekommen. Für eine Hose von über 70€. Sorry, aber ich rate von ab, denn woher soll man wissen, ob die Sachen passen und einem so gefallen wie auf den Bildern! Noch nie erlebt. Egal wo ich bestelle, ich konnte es überall kostenlos zurücksenden. Den 1 Stern gibt es für die Qualität der Hose. Die ist super. Doch sonst nichts positives!
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Sehr geehrte/r Jenny Spodig,
wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Um Ihr Anliegen schnellstmöglich zu bearbeiten, bitten wir Sie, uns Ihre Bestelldaten (E-Mail-Adresse und Bestellnummer) über einen der folgenden Wege zukommen zu lassen:
E-Mail: info@thesupermade.org
WhatsApp: +1 216 673 5505
Telefon: +1 833 959 4029
Vielen Dank für Ihre Mitarbeit!
Poor Communication and Delayed Shipping
I ordered a jacket two weeks ago and haven't received any updates on shipping. According to their website, I contacted customer support via email and WhatsApp after five business days, but I still haven't received any response.
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear Cata,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Don’t buy from this company
Don’t buy from this company. Extremely cheap Chinese drop shipping. Long shipping with bad tracking. They notified me that one of my items wasn’t available in stock. Never issued me a refund. Had to fight them on PayPal to get my money back and after 2 more weeks settled at a loss of $10 to finally get it over with. Truly insane, they even had the curtesy to say they were going to send me free socks in an email as an apology for the missing item which was never sent or included? They also tried to tell PayPal they sent me the item and that I had to return it to get my money back. run
18. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear David,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Great quality
Great quality, came faster than I thought.
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear Rain Green,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
discreto
giacca di un materiale che non vale i soldi spesi e consegna molto lenta ma misure giuste e vestibilita regolare pensavo meglio ma non mi lamento
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Gentile Federico De Gaetano,
Ci scusiamo sinceramente per qualsiasi inconveniente che potremmo averle causato. Per aiutarci a risolvere il suo caso, la preghiamo di fornirci i dettagli del suo ordine (email e numero d'ordine) tramite uno dei seguenti metodi:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Telefono: +1 833 959 4029
Grazie per la collaborazione!
Exceeded Expectations
I ordered the brown leopard print joggers and my expectations were blown away with quality. Used to ordering things online and not turning out as expected but this turned out better. Very comfy fit and tailored to be wider legged and more stylish.
Would highly recommend this to anyone looking to buy alternative clothing.
Only issues i had were with the shipping company but that is at the fault of EVRI and not theirs so 5*.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear Benjamin Magner,
Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products.
Have a great day!
Antwort von Thesupermade
Dear Danilson Borges,
We are absolutely thrilled to read your positive review about your recent experience with our items! Your satisfaction is our top priority, and we're delighted to know that the items you received have brought you joy and met your expectations.
Thank you for choosing our items and for being a valued part of our community. We're looking forward to serving you again in the future and ensuring your satisfaction every step of the way.
SCAM!!
I’ve a order fur jacket, on a site it says that it will be send up to 5 days which wasn’t true in my case cause I was waiting for them to pack it and send it for about 10 days, package is coming from china, but honestly it was okay for me, but then my order was delivered and it looked nothing like on a picture, I’ve reached out to them right away, 10 minutes after my order was delivery to ask for a refund and they ghosted me. Never buy from them it is just a pure scam. Quality is awful, looks nothing like a on a side and I’ve just wasted my money.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear Klaudia Grabowska,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Counterfeit and dropshipping
Counterfeit and dropshipping. I ordered 2 weeks ago for only one jacket, when I saw it’s a counterfeit they offered me store credit. I said to send the jacket, two weeks and still haven’t been sent and obviously the sav don’t answer anymore.
At this point it’s ridiculous keep your money.
28. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear Lou,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
Retourprobleme
Ich hatte eine Jacke bestellt und wollte diese zurückschicken, da ich unzufrieden mit dem Schnitt und der Qualität des Materials war. Ich hatte meine Anfrage für die Retour mit allen Informationen noch im angegebenen Zeitfenster abgeschickt. Über eine Woche später habe ich immer noch keine Antwort auf meine Anfrage bekommen und nun ist das Zeitfenster, in dem ich mein Geld zurück bekommen würde, geschlossen. Ich bin sehr wütend über diese Umstände und kann die Website nicht weiterempfehlen.
28. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Sehr geehrte/r Sabine Gisevius,
wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Um Ihr Anliegen schnellstmöglich zu bearbeiten, bitten wir Sie, uns Ihre Bestelldaten (E-Mail-Adresse und Bestellnummer) über einen der folgenden Wege zukommen zu lassen:
E-Mail: info@thesupermade.org
WhatsApp: +1 216 673 5505
Telefon: +1 833 959 4029
Vielen Dank für Ihre Mitarbeit!
Hi please be wear and don’t purches I…
Hi please be wear and don’t purches I bought the jeans wasn’t my size I ask them to send me the address for return they don’t even answer that means when u buy you have to keep it PLEASE DONT PURCHASE
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear Zahra Mohammadyeh,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
What they advertise and what you get as a product are very far off
The item i ordered and the item i received look like 2 different things, imagine getting the temu or shein version of a product that you actually wanted, makes sense? I have pics as proof
25. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Thesupermade
Dear Andrei Pap,
We sincerely apologize for any inconvenience we may have caused. To help us resolve your case, kindly provide your order details (email and order number) through any of the following methods:
Email: info@thesupermade.org
WhatsApp: +1 216 673 5505
Call: +1 833 959 4029
Thank you for your cooperation!
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