After reading the hyoe I was very disappointed. I Thought that I was buying from a UK business however despatched from China. Fit was very poor. Low at the back so work down during wear so not effec... See more
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Discover the leakproof boxers from Ben’s Boxers: specially designed for men who want comfort, security, and peace of mind every day. No more worries — just dry, confident days.
United Kingdom
Replied to 92% of negative reviews
Typically replies within 2 weeks
Firstly, these Boxers take ages to arrive because they come from China.
Secondly, they are very cheaply made, and the sizing is wrong. I ordered the size I usually wear, and the items that arrived were so small as to be unwearable.
Thirdly, it is all but impossible to obtain a refund, despite what is stated in the Facebook advert.
Marketing makes Bens Boxers sound wonderful… I should have read reviews before purchasing.
They look cheap , only label is a small tag with a L to indicate the size .. No smart woven label saying Bens Boxers , looks as if they had been cheaply mass produced in China.
Large size ordered fits like medium and are very short at the back and uncomfortable to wear.
It is impossible to return them once opened as they are not individually packed and customer service claims no refund once opened for hygiene reasons.
Total waste of money… avoid buying , are not even worth donating to a charity shop !!
Very disappointed in the sizing of the boxers ordered, they were way to small for the size ordered
No response at all from the support team
Scam.scam.scam
The only way to describe the service.
Its not made in England but China .it has a long waiting time for delivery.they do not fit they are cut so they fit on your hips so ride down when walking or going up stairs.
Total waist of money with no return do to when you take them out of the package you can not return them
The most ill fitting, uncomfortable garment I have ever worn. Please check the returns policy before you buy!! Bens boxers uk but shipped from China!! What a waste of money . Five pairs of boxers that I can’t wear!
This company is in China and the delivery takes at least four weeks. Once my purchase arrived I tried to wear a pair of the boxers. They are extremely small compared to the marked size. I ordered Large but they fit like M or S. Also, they leak, they don't absorb as advertised. When I wanted to return them Ben's Boxers wanted a video of the amount of liquid the shorts absorb. DON'T BUY THESE SHORTS...TOTAL WASTE OF MONEY AND IT IS A MAJOR HASSLE TO RETURN THEM. I HAD TO HAVE MY CREDIT CARD COMPANY REFUSE PAYMENT.
First I ordered on 10/27.
After two weeks I responded and they told me it takes 2-4 days to process and 7-10 days to receive. Then they told me they only count weekdays.
I finally received them on November 19th. I tried on one pair (M) they were so tight around my thighs and in addition were very short like briefs.
I sent several emails asking how to get a refund. But with return shipping costs it not worth it. They are so poorly made I’d be embarrassed to even donate them. DO NOT WANT YOUR TIME/MONEY WITH THIS SCAM COMPANY! Warning this company sells cheap products. It is a scam.

Reply from Ben's Boxers
I bought a multipack to get a decent price. (They’re expensive.) I had to order their largest size according to their sizing chart. When they arrived I opened the plastic packaging to inspect the boxers and try them on. The waist was fine but the rise was so short I couldn’t even pull them halfway up.
When I wrote to request a refund under their “100% money back” policy, I was told because I’d opened the plastic packaging no refund could be issued. In my view this company is a Chinese scam company selling weird inferior product that does not stand behind their products. Also, realize that if you spend big money for a multi-pack the products inside are not individually packaged, so if you open the outer bag, there are no returns and the company does not stand behind their product.

Reply from Ben's Boxers
Ordered and paid £132.94 but after 2 months still not received goods.Despite numerous emails I always get same Chatbox reply to be patient.Have requested refund but no response.
Appalling

Reply from Ben's Boxers
After reading the hyoe I was very disappointed. I Thought that I was buying from a UK business however despatched from China. Fit was very poor. Low at the back so work down during wear so not effective ib containing leakage and become uncomforable & damp. Tried to persavere , in doing so missed on possibility to return (14 days)

Reply from Ben's Boxers
DO NOT BUY THIS PRODUCT
I bought these thinking they were American made but I was fooled into thinking this because the size is not the same as USA products. They even had a size chart that was bogus. I spent $99 on something I can't return because I opened the package.
Way to go Bens boxers for fooling your consumers. That is a very lowsey way of doing business.

Reply from Ben's Boxers
Have just received my order of 10paires they were absolute rubbish made in china they did not fit properly the back was shorter than the front also legs were baggy and worst of all they leaked so all in all a waste o £119.00 be warned.

Reply from Ben's Boxers
Terrible fit. I tried on one pair and could tell in 5 minutes these are not quality. Poor return policy. They are trying to make a fast buck. Shows you what a good website can do for you.

Reply from Ben's Boxers
At 89 years of age sounded just what I wanted and ordered 5 pairs on 29 sept and they arrived 15 October.
I am 44 waist so ordered that size but when I put them on they felt small and tight. Did not come up to my waist. But I persevered for a week and then sent to the laundry - You guessed it!! - they SHRUNK. Could not get them on. Tried trading standards regarding 'unfit for purpose' but could not do anything as company not in this country so am contacting credit card company. Payment from them will be charged to Bens Boxers!!!!

Reply from Ben's Boxers
I only gave 1 star as there was not an option for none
They are very small, 3XL is said to be 42" waist, I do no know of another company that has this small size for 3XL
They are made in China which explains the small size to some extent
I asked for a refund as they offer a refund service but was refused, it is only available if you do not undo the packet the boxers are in.
I complained about the size and they took days sorting out, so they said, but it was delaying tactics
Avoid this company

Reply from Ben's Boxers
It is obvious that Ben is aware of the failings either products and have done nothing to improve them. As with any new product continuous development is required. They haven't. Chinese made with poor materials and despite repeated complaints have not been honest with their description. At this price they should be better designed.
I WOULD NOT BUY AGAIN OR RECOMMEND.

Reply from Ben's Boxers
Poor return Service. Pray tell how are able to deem the product as unsuitable for my need without opening the package? This is poor customer service. I am posting a poor review on Trustpilot which I now see has giving you a 2.7 Poor rating I wish I had read this before placing an order.
You should package them Individually not is packs of three. A first rate scam the underwear is thick and bulky and of inferior quality. Do not buy them

Reply from Ben's Boxers
An absolute shower of a company DO NOT SPEND ANY MONEY WITH THEM

Reply from Ben's Boxers
The so called perfect fit has not been true. Too low cut at the back as already reported by other customers. Once you open the pack you give up your rights for a return and refund. It's a big con. Avoid at all costs.

Reply from Ben's Boxers
boxers size 3xl would fit a 12 year old took 6 weeks to deliver from China was lead to believe they were from UK no invoice or address to contact to return goods to.

Reply from Ben's Boxers
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