Ben's Boxers Reviews 159

TrustScore 2.5 out of 5

2.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express concerns about the product, with ambiguous feedback and a lack of consensus. Similarly, opinions on the quality of the product are mixed, showing no clear agreement among consumers. People have also reported issues with the fit of the product, often finding them too small or poorly designed. The return policy is a significant point of contention, with reviewers strongly agreeing that it is unfavorable. Consumers report difficulties in returning items, especially once the packaging has been opened. There are also mixed opinions regarding the order and delivery service, with no clear consensus among reviewers.

Based on these reviews

Rated 2 out of 5 stars

After reading the hyoe I was very disappointed. I Thought that I was buying from a UK business however despatched from China. Fit was very poor. Low at the back so work down during wear so not effec... See more

Company replied

Rated 2 out of 5 stars

Not bad, but far heavier and more bulky than I was expecting, the padded part goes right underneath and up the back. Also a poor fit as it's not possible to pull them up far enough to stop them droo... See more

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Rated 2 out of 5 stars

These are more like full incontinence boxers not just leak proof. Pretty much the same as my husbands fully padded cycle shorts. Of course no refund but I do think they should be more transparent abou... See more

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Rated 1 out of 5 stars

Marketing makes Bens Boxers sound wonderful… I should have read reviews before purchasing. They look cheap , only label is a small tag with a L to indicate the size .. No smart woven label saying... See more

Rated 1 out of 5 stars

Firstly, these Boxers take ages to arrive because they come from China. Secondly, they are very cheaply made, and the sizing is wrong. I ordered the size I usually wear, and the items that arrived w... See more

Rated 1 out of 5 stars

I bought a multipack to get a decent price. (They’re expensive.) I had to order their largest size according to their sizing chart. When they arrived I opened the plastic packaging to inspect the bo... See more

Company replied

Rated 1 out of 5 stars

It is obvious that Ben is aware of the failings either products and have done nothing to improve them. As with any new product continuous development is required. They haven't. Chinese made with poor... See more

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Rated 1 out of 5 stars

Ordered in good faith from Bens Boxers. On receipt tried a pair of boxers and the fit was awful despite ordering my usual size. Kept sliding down at the back. As for incontinence control they are tot... See more

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Rated 1 out of 5 stars

Ordered and paid £132.94 but after 2 months still not received goods.Despite numerous emails I always get same Chatbox reply to be patient.Have requested refund but no response. Appalling

Company replied

Rated 1 out of 5 stars

This company is in China and the delivery takes at least four weeks. Once my purchase arrived I tried to wear a pair of the boxers. They are extremely small compared to the marked size. I ordered Larg... See more

Rated 1 out of 5 stars

The boxers don't do what they say they're supposed to do and Ben's boxers do not honor the money back guarantee. They do not take on board any of the comments or suggestions you make they just harp on... See more

Company replied

Rated 1 out of 5 stars

An absolute Con in my opinion. The briefs are far from described ill fitting and badly made, any complaints to Bens Boxers is only met with automated responses and their no quibble 14 day money back... See more

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Rated 1 out of 5 stars

The most ill fitting, uncomfortable garment I have ever worn. Please check the returns policy before you buy!! Bens boxers uk but shipped from China!! What a waste of money . Five pairs of boxers that... See more

Rated 1 out of 5 stars

Poor return Service. Pray tell how are able to deem the product as unsuitable for my need without opening the package? This is poor customer service. I am posting a poor review on Trustpilot which I... See more

Company replied

Rated 1 out of 5 stars

Absolute rubbish and a scam! They/he (I suspect this is a one man operation importing cheap knock-offs from overseas) will not abide by Trading Standards regarding return/refund in 14 days - in fact,... See more

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Rated 1 out of 5 stars

Wore their product for 2 hour's they leaked, contacted "customer services" with a photo showing the leak. Response was "we need a video of them actually leaking" asking me to pour water on them, m... See more

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Rated 1 out of 5 stars

Didn’t work for me. Embarrassing leak from very slight ‘accident’. Also, quality issues concerning the uncomfortable waistband. This product comes direct from China, which isn’t mentioned in advertisi... See more

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Rated 1 out of 5 stars

DO NOT BUY THIS PRODUCT I bought these thinking they were American made but I was fooled into thinking this because the size is not the same as USA products. They even had a size chart that was bog... See more

Company replied

Rated 1 out of 5 stars

Have just received my order of 10paires they were absolute rubbish made in china they did not fit properly the back was shorter than the front also legs were baggy and worst of all they leaked so all... See more

Company replied

Rated 1 out of 5 stars

This company purports to give excellent customer service The return policy is a scam wrapped up in nice words I ordered the wrong size ,asked to exchange them for another size and, completely i... See more

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Rated 1 out of 5 stars

Arrived after waiting weeks to be shipped from China. If I’d have known this was a Chinese operation I would have avoided. Before I opened the package I knew they were rubbish. The pack was bul... See more

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Rated 1 out of 5 stars

First I ordered on 10/27. After two weeks I responded and they told me it takes 2-4 days to process and 7-10 days to receive. Then they told me they only count weekdays. I finally received the... See more

Company replied

Rated 1 out of 5 stars

Scam.scam.scam The only way to describe the service. Its not made in England but China .it has a long waiting time for delivery.they do not fit they are cut so they fit on your hips so ride down wh... See more

Rated 1 out of 5 stars

Very disappointed in the sizing of the boxers ordered, they were way to small for the size ordered No response at all from the support team

Rated 1 out of 5 stars

From there advertising they are UK based displaying Union Jack. Only to find it was coming from China. Followed there sizing guide. When they arrived I took only one pair out of the packa... See more

Company replied

Rated 1 out of 5 stars

Very disappointed with this product it does not state anywhere in the description that the the pad on boxers goes ride under and covers your bottom area! I'm still waiting for a reply for a refu... See more

Company replied

Rated 1 out of 5 stars

I have received a response from "Ben" as there is no proof their product is defective there is nothing they can do How about honoring your promise, they are not 100% leak proof they leak after a smal... See more

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Rated 1 out of 5 stars

The only way this company can improve is to stop trading Delivery time weeks instead of days quality very bad bad stitching loose seems wrong fit too small packing damaged and not fit for purpose.... See more

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Rated 1 out of 5 stars

Ordered 12 pairs, largest size and I’m not that big. Can’t pull them on past my hips so very uncomfortable. Told I can’t return the other twelve pairs for hygiene reasons even though there still in th... See more

Company replied

Rated 4 out of 5 stars

I would like to amend this review and state I have now had communication with Bens Boxers and had a very strong and conclusive conversation , which has concluded with agreement on both sides. I w... See more

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Rated 1 out of 5 stars

At 89 years of age sounded just what I wanted and ordered 5 pairs on 29 sept and they arrived 15 October. I am 44 waist so ordered that size but when I put them on they felt small and tight. Did not... See more

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Rated 1 out of 5 stars

I only gave 1 star as there was not an option for none They are very small, 3XL is said to be 42" waist, I do no know of another company that has this small size for 3XL They are made in China wh... See more

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Rated 1 out of 5 stars

this is a scam company. the products do not live up to what is promised in the ads and the product description. they also do not accept any returns and pretend to be a serious company that adheres... See more

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Rated 1 out of 5 stars

I purchased boxers recently,I opened the plastic bag(which I later found out means you can’t return them)I looked for a tab with the size but there was none.I didn’t try any on as I could see they wou... See more

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Rated 1 out of 5 stars

boxers size 3xl would fit a 12 year old took 6 weeks to deliver from China was lead to believe they were from UK no invoice or address to contact to return goods to.

Company replied

Rated 1 out of 5 stars

Not the correct size, too small uk size is fine and I ordered that size Goods are Mailed from China chinamen are smaller than us. You can't tell that they're the wrong size without opening t... See more

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Rated 1 out of 5 stars

A good idea in principle but the sizing is abysmally wrong. I ordered Medium, I have a 30 inch waist. Medium is allegedly 32-34, I got a product that I can barely squeeze into, more like a 26. Also th... See more

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Rated 1 out of 5 stars

Avoid at all costs.Paid 70 pound for 3 pairs and first time i wore them i had leakage coming down my legs and through them.Contacted customer service and took pics and sent them and explained that i... See more

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Rated 1 out of 5 stars

Misleading “100% money-back guarantee” – Refund Refused I purchased from Ben’s Boxers in good faith, relying on their clear promise of a “14-day, 100% money-back guarantee if your order doesn... See more

Company replied

Rated 1 out of 5 stars

The advertising and website made them appear as if made in UK - not true, made in china so long delay in arrival, poor fit and overpriced. Shoddy work. Please don't bother. I wish I'd seen these revi... See more

Company replied

Rated 1 out of 5 stars

Overpriced and do not fit. No returns and no money back. A con. Says he looks after his customers which is untrue. Ripped me off for£60 odd for boxers that were ok waist size but short in body. Useles... See more

Company replied

Rated 1 out of 5 stars

Ordered a couple of "3+2 free" packs = 10 pairs. Used their size guide to select the size as XXL (38-40") which is the size of my regular underwear. Received one pack to date. Opened it and fou... See more

Company replied

Rated 1 out of 5 stars

Thia guy is cheating a lot of people. Anybody knows his address? It is time to do something. My old review: Very bad underwear and fraude. Dropshipping from China. Very bad fit and quality. No... See more

Company replied

Rated 1 out of 5 stars

Extremely dodgy … avoid this ‘company’ Contact your credit card or bank to report if you have been refused a refund.

Company replied

Rated 1 out of 5 stars

The quality is dire tried to return items asked for pictures even though I gave them the order reference number no won’t refund as it’s underwear quite simply don’t waste your money and I still have t... See more

Company replied

Rated 1 out of 5 stars

Don't buy, once you open the package and decide you don't like them for what ever reason, you will not get a refund. Read the return policy in its entirety (the fine print).

Company replied

Rated 1 out of 5 stars

The so called perfect fit has not been true. Too low cut at the back as already reported by other customers. Once you open the pack you give up your rights for a return and refund. It's a big con. Avo... See more

Company replied

Rated 1 out of 5 stars

It’s a con job and ripoff. He states he will look after his customers. You can’t see if they fit until you try them on. However, you can’t return them as his returns state they must be returned Unopen... See more

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Rated 1 out of 5 stars

A very long delivery time. I assumed they were made in the UK. They are too short around waist. Looked for return info but are non returnable. Unable to wear.

Company replied

Rated 1 out of 5 stars

Terrible fit. I tried on one pair and could tell in 5 minutes these are not quality. Poor return policy. They are trying to make a fast buck. Shows you what a good website can do for you.

Company replied

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Company details

  1. Underwear Store

Written by the company

Discover the leakproof boxers from Ben’s Boxers: specially designed for men who want comfort, security, and peace of mind every day. No more worries — just dry, confident days.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars

Do not buy from this company

Firstly, these Boxers take ages to arrive because they come from China.
Secondly, they are very cheaply made, and the sizing is wrong. I ordered the size I usually wear, and the items that arrived were so small as to be unwearable.
Thirdly, it is all but impossible to obtain a refund, despite what is stated in the Facebook advert.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Don’t Buy !!!!

Marketing makes Bens Boxers sound wonderful… I should have read reviews before purchasing.
They look cheap , only label is a small tag with a L to indicate the size .. No smart woven label saying Bens Boxers , looks as if they had been cheaply mass produced in China.
Large size ordered fits like medium and are very short at the back and uncomfortable to wear.
It is impossible to return them once opened as they are not individually packed and customer service claims no refund once opened for hygiene reasons.
Total waste of money… avoid buying , are not even worth donating to a charity shop !!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam.scam.scam

Scam.scam.scam
The only way to describe the service.
Its not made in England but China .it has a long waiting time for delivery.they do not fit they are cut so they fit on your hips so ride down when walking or going up stairs.
Total waist of money with no return do to when you take them out of the package you can not return them

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Not recommended

The most ill fitting, uncomfortable garment I have ever worn. Please check the returns policy before you buy!! Bens boxers uk but shipped from China!! What a waste of money . Five pairs of boxers that I can’t wear!

28 November 2025
Unprompted review
Rated 1 out of 5 stars

DON'T BUY EXTREMELY POOR QUALITY

This company is in China and the delivery takes at least four weeks. Once my purchase arrived I tried to wear a pair of the boxers. They are extremely small compared to the marked size. I ordered Large but they fit like M or S. Also, they leak, they don't absorb as advertised. When I wanted to return them Ben's Boxers wanted a video of the amount of liquid the shorts absorb. DON'T BUY THESE SHORTS...TOTAL WASTE OF MONEY AND IT IS A MAJOR HASSLE TO RETURN THEM. I HAD TO HAVE MY CREDIT CARD COMPANY REFUSE PAYMENT.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Couldn’t have been worse

First I ordered on 10/27.
After two weeks I responded and they told me it takes 2-4 days to process and 7-10 days to receive. Then they told me they only count weekdays.
I finally received them on November 19th. I tried on one pair (M) they were so tight around my thighs and in addition were very short like briefs.
I sent several emails asking how to get a refund. But with return shipping costs it not worth it. They are so poorly made I’d be embarrassed to even donate them. DO NOT WANT YOUR TIME/MONEY WITH THIS SCAM COMPANY! Warning this company sells cheap products. It is a scam.

20 November 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for taking the time to share your experience. We understand your frustration regarding the delivery timeline and the fit of the product. Your order was shipped within the normal processing window, and delivery times can vary depending on courier transit and local handling, especially on orders placed during busy periods.

In terms of sizing, the pair you received corresponds to the size selected at checkout, and we always provide a detailed size chart on the website to help customers choose the best fit. We’re sorry to hear that the Medium did not meet your expectations in length or comfort.

Regarding returns, our policy requires items to remain sealed due to hygiene regulations for underwear. Once a pair has been opened or tried on, it can’t be accepted back or restocked, which is why a refund wasn’t possible in this case.

We do appreciate your feedback, and we’re sorry that the product didn’t work for you.

Rated 1 out of 5 stars

A Scam Company. BEWARE!

I bought a multipack to get a decent price. (They’re expensive.) I had to order their largest size according to their sizing chart. When they arrived I opened the plastic packaging to inspect the boxers and try them on. The waist was fine but the rise was so short I couldn’t even pull them halfway up.

When I wrote to request a refund under their “100% money back” policy, I was told because I’d opened the plastic packaging no refund could be issued. In my view this company is a Chinese scam company selling weird inferior product that does not stand behind their products. Also, realize that if you spend big money for a multi-pack the products inside are not individually packaged, so if you open the outer bag, there are no returns and the company does not stand behind their product.

14 November 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for sharing your feedback. We understand why you are frustrated, and we want to clarify a few important points for accuracy.

Your order was placed in our largest available size, and we include a detailed size chart on the website, even the length of the boxers to help customers choose the correct fit. The sizing you received matched what was selected at checkout.

Regarding the refund request, our return policy follows standard hygiene guidelines for underwear. Once the sealed packaging is opened, a return cannot be processed because the item can no longer be resold or safely restocked. This policy is stated on the website before purchase, and it applies even if only one pair from a multipack has been opened.

We understand it did not work for you, and we genuinely appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Still waiting for my order after2 months

Ordered and paid £132.94 but after 2 months still not received goods.Despite numerous emails I always get same Chatbox reply to be patient.Have requested refund but no response.
Appalling

17 September 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for taking the time to share your experience — we understand how frustrating this situation feels.

Your description suggests that your order may be facing an unusual delay with the courier, which can happen in rare cases.

We take long-pending orders seriously, and any customer who has not received their package within the expected timeframe is always assisted directly by our support team.

We sincerely appreciate your patience, and your feedback highlights where we need to improve communication and transparency.

Rated 2 out of 5 stars

Disappointing

After reading the hyoe I was very disappointed. I Thought that I was buying from a UK business however despatched from China. Fit was very poor. Low at the back so work down during wear so not effective ib containing leakage and become uncomforable & damp. Tried to persavere , in doing so missed on possibility to return (14 days)

1 November 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for sharing your feedback. We’re sorry to hear that the product didn’t meet your expectations.

Your order was shipped from our international warehouse because the size you selected wasn’t available in our UK facility at the time. We understand how this may have caused confusion, and we appreciate you pointing it out.

In terms of fit and comfort, we always include a clear size chart on our website to help customers choose the best option for their measurements. We’re sorry to hear that the rise and back length didn’t work well for you.

Regarding returns, our policy allows a 14-day window, but items must remain sealed due to hygiene regulations for underwear. Once they’ve been worn or opened, we’re unable to accept them back.

We truly appreciate your comments, and we’re sorry that your experience was disappointing.

Rated 1 out of 5 stars

DO NOT BUY THIS PRODUCT

DO NOT BUY THIS PRODUCT
I bought these thinking they were American made but I was fooled into thinking this because the size is not the same as USA products. They even had a size chart that was bogus. I spent $99 on something I can't return because I opened the package.
Way to go Bens boxers for fooling your consumers. That is a very lowsey way of doing business.

14 November 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for sharing your feedback. We’re truly sorry to hear about your experience.

To clarify, we clearly display a detailed size chart on our website, and we always encourage customers to double-check their measurements before ordering to avoid sizing issues. Our products are shipped from different warehouses depending on availability, which is also noted in our policy.

Regarding returns, once the sealed package is opened, we are unable to accept it back due to strict hygiene regulations for underwear. This rule applies to all customers and is not meant to mislead or inconvenience anyone.

We understand your frustration and appreciate you taking the time to leave a review. Your feedback helps us continue improving both our communication and customer experience.

Rated 1 out of 5 stars

Have just received my order of 10paires…

Have just received my order of 10paires they were absolute rubbish made in china they did not fit properly the back was shorter than the front also legs were baggy and worst of all they leaked so all in all a waste o £119.00 be warned.

6 November 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for your feedback. We are sorry to hear that your experience with our boxers was disappointing. Our products are designed to provide protection for light urine leakage, and the absorbent layer can make the fit feel different from standard underwear. We always provide a clear size chart on our website and encourage customers to check it carefully before ordering to ensure the correct fit. We take all feedback seriously and will use your comments to help improve our product design and sizing guidance in the future.

Rated 1 out of 5 stars

Terrible fit

Terrible fit. I tried on one pair and could tell in 5 minutes these are not quality. Poor return policy. They are trying to make a fast buck. Shows you what a good website can do for you.

10 November 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for your feedback. We’re sorry to hear that the fit did not meet your expectations. Our boxers are made with a specialized absorbent layer, which can make the fit feel different compared to standard underwear. We always include a clear size chart on our website and encourage customers to check it carefully before ordering to ensure the best fit. For hygiene reasons, opened packaging cannot be returned, and this is clearly stated on our website. We appreciate your comments and will continue to use feedback like yours to improve our products and sizing guidance.

Rated 1 out of 5 stars

Sounded just what I wanted and ordered…

At 89 years of age sounded just what I wanted and ordered 5 pairs on 29 sept and they arrived 15 October.
I am 44 waist so ordered that size but when I put them on they felt small and tight. Did not come up to my waist. But I persevered for a week and then sent to the laundry - You guessed it!! - they SHRUNK. Could not get them on. Tried trading standards regarding 'unfit for purpose' but could not do anything as company not in this country so am contacting credit card company. Payment from them will be charged to Bens Boxers!!!!

25 October 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for sharing your experience, and we’re sorry to hear about the inconvenience you faced. We understand how disappointing it must be when the fit and expectations don’t match. Our boxers are made from specialized absorbent fabric that may feel firmer at first and can slightly change after washing if not cleaned according to the care instructions provided.

We’ll forward your feedback to our production team to help us continue improving fit consistency and fabric durability. Thank you again for taking the time to share your thoughts with us.

Rated 1 out of 5 stars

Unable to give zero stars

I only gave 1 star as there was not an option for none
They are very small, 3XL is said to be 42" waist, I do no know of another company that has this small size for 3XL
They are made in China which explains the small size to some extent
I asked for a refund as they offer a refund service but was refused, it is only available if you do not undo the packet the boxers are in.
I complained about the size and they took days sorting out, so they said, but it was delaying tactics
Avoid this company

30 October 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration regarding the sizing and return policy. Our size chart is based on specific measurements, but we recognize that fit can vary from person to person. We’ll make sure your feedback is shared with our product team to help us improve future sizing accuracy.

As for the return policy, it’s designed in accordance with hygiene regulations for underwear, which means we can only accept unopened packages. We appreciate your understanding and your comments, which help us identify where we can do better.

Rated 1 out of 5 stars

Do not waste your money.

It is obvious that Ben is aware of the failings either products and have done nothing to improve them. As with any new product continuous development is required. They haven't. Chinese made with poor materials and despite repeated complaints have not been honest with their description. At this price they should be better designed.
I WOULD NOT BUY AGAIN OR RECOMMEND.

31 October 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for taking the time to share your thoughts. We’re truly sorry to hear that our product didn’t meet your expectations. We always aim to improve and value all customer feedback, as it helps us enhance the design and performance of our boxers. Please know that our products are carefully made following strict quality standards, and we continuously work with our production team to make improvements based on customer experiences like yours.

Your comments have been noted and forwarded to our quality team for review.

Rated 1 out of 5 stars

Poor return Service

Poor return Service. Pray tell how are able to deem the product as unsuitable for my need without opening the package? This is poor customer service. I am posting a poor review on Trustpilot which I now see has giving you a 2.7 Poor rating I wish I had read this before placing an order.
You should package them Individually not is packs of three. A first rate scam the underwear is thick and bulky and of inferior quality. Do not buy them

27 October 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for your feedback. We’re very sorry to hear that you’re not satisfied with your purchase. Please note that for hygiene reasons, our boxers are sealed in sets and cannot be returned once the package has been opened. This policy is clearly stated on our website and helps us ensure product safety for all customers.

We truly regret that the product did not meet your expectations and appreciate you sharing your thoughts, we’ll make sure to pass your comments along to our team for review.

Rated 1 out of 5 stars

An absolute shower of a company DO NOT…

An absolute shower of a company DO NOT SPEND ANY MONEY WITH THEM

27 October 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for your feedback. We’re truly sorry to hear about your disappointment. We understand your frustration and assure you that we always aim to provide a clear and reliable service to all customers.

Please note that all orders are processed according to our published policies, and we do our best to ensure transparency throughout every step of the purchase process. We regret that your experience did not meet your expectations.

Rated 1 out of 5 stars

The so called perfect fit!

The so called perfect fit has not been true. Too low cut at the back as already reported by other customers. Once you open the pack you give up your rights for a return and refund. It's a big con. Avoid at all costs.

24 October 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for your review. We’re sorry to hear that the fit wasn’t as expected. Our boxers are designed with a specific cut to provide discreet protection and comfort, but we understand that fit preferences can vary. Regarding returns, our policy follows hygiene regulations, meaning only unopened and unused items can be accepted. We appreciate your feedback, as it helps us continue improving both our design and communication for future customers.

Rated 1 out of 5 stars

Bens Boxers

boxers size 3xl would fit a 12 year old took 6 weeks to deliver from China was lead to believe they were from UK no invoice or address to contact to return goods to.

25 October 2025
Unprompted review
Ben's Boxers logo

Reply from Ben's Boxers

Thank you for your feedback. We’re sorry to hear that the size didn’t meet your expectations and that delivery took longer than expected. Some larger sizes like 3XL are occasionally shipped from a different warehouse when stock in our UK facility runs out, which can extend delivery times. We always include full tracking details by email for transparency. We also have a dedicated support team that can assist with sizing or replacement options. Your comments are appreciated and will help us continue improving our service.

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