CUMA Skincare Reviews 83

Well, to advertise it works in minutes is a bit of an exaggeration. I have tried for a week and nothing. Any decent moisturizer can hydrate, this does but no reduction in puffiness. I knew better t... See more

Yes, agree with all the one star reviews, wishing I could give none. Bad product, increases wrinkles under eyes, and did nothing for bags. No response to emails or calls, so must conclude that there i... See more

This is the worst eye 'cream' I have ever used. It is hard and drags the under-eye area when trying to use it. My eyebags actually look a lot worse. I have given it a fair trial but am now going to... See more

My order was never received . I did get an immediate response once I emailed customer service . I was given a full refund- without out the option of Cuma resending my order. I would appreciate a samp... See more

If I could, I would give this product 0! It doesn't work. All it is scented chap stick. To make matters worse, the company advertises after 90 days if you're not satisfied, you can return it,return i... See more

Both sticks came in one little envelope. It certainly should NOT have been $23.00 for shipping. They came in a little envelope. Why charging two different costs for each stick that came to my hou... See more

I never received the product. I contacted the company and they wanted a picture of our mailboxes so they could investigate why I never received the package. I sent that. They promised a reply within 2... See more

Awful. Product is just a chapstick, no colour which means no/ minimal healing cumin. Drags under eye area which is SO bad for it. To return I have to use for 3 months, or pay to return to CHINA! And... See more

Idont recommend anyone to buy from them they don’t have credibility with costumers, I have used the product one month I didn’t see any result at all when I email them to return my money they ignore... See more

Unlike another reviewer, I do remember photographs showing extraordinary results. This product feels like a creamy chapstick. It does N O T H I N G for under eye bags. Nothing. I’ll request return and... See more

Poor customer service. Items are shipped from CHINA. They do not offer a return authorization label…. the company expects the customer to pay for the shipping! Shipping costs as much as the product... See more

I see that people are reporting a refund. I believe this is not true as I am disputing the return policy process with CUMA. Yes they will allow me to return the package to CHINA @ $64. plus. CUMA w... See more

Update to following review. I did hear back from them and they did refund my order. Ineffective, I did use it for a month not the 90 day guarantee. You have to go through hoops to get a refund w... See more

I purchased the CUMA products. I had real issues with the product itself and the delivery but what was equally troubling is the company website indicates and all communication state they are USA ba... See more

It is exactly like a lip balm, possibly scented with lemon or citronella. Used it for a couple of weeks, didn't do anything, doesn't go on nicely, pulled my delicate under eye when applying. I think t... See more

Maxime has received my order numbers Tracking #'s and as soon as the products are received will follow thru with credit back to my account. Thank you Maxime for keeping a keen eye out for processing... See more

I bought 5 sticks of CumaBalm & after using it one month saw no difference. I contacted the company about returning the 4 unopened products since they offered a money back guarantee. They wanted me to... See more

After three months of ordering the under eye product, I still haven't received my order. Customer service has ignored my emails, the link to track the order is no longer available. Last time I had acc... See more

I ordered the under eye cream,June 30, it is now July 26th, still not received. But I’m getting emails asking if I want a refill. This is a one time purchase, and the only purchase. No response from c... See more

I received my Cuma order, and upon opening the packaging, found the product was hard, dry, and completely unusable. I could not roll up the balm at all. It was as if the tube was already used, and was... See more

The product does NOTHING! I had high hopes but except for it being easy to apply, it doesn’t do anything for what it is advertised for. Don’t waste your money unless you want something nice under your... See more

I did not see any results and when I tried to return they've told me that they will only take unused items back, even though the Instagram said to try it and return it if it didn't work. In their fin... See more

I received my order of 3 sticks and found that they were too hard to rub under my eyes and were stretching the skin. I reached out immediately to return the goods. After 10 emails since August 17, t... See more

Bought CUMAbalm for under eye bags - should have realised marketing claims were too good to be believed. This is bordering on scam. The product is very hard and does not come off onto skin easily. Thi... See more

Apart from taking weeks to get to me, I finally received the 3 I ordered. Cleansed under eye, used it as instructed, NOTHING HAPPENED.

From what I had read this product looked good and I thought what have I got to lose as they had a 90 day money back guarantee. I received the product pretty quickly and had a few initial questions so... See more

I have contacted the company 3 times for my refund. The return package is still sitting in customs since July 12th, as the products come from China. I have asked for a refund and have not been issued... See more

Most of the Puffiness gone! At 77 years old, I had little hope of ever seeing the bags under my eyes gone. This product has helped to reduce the puffiness so that there is almost a non-noticeable tiny... See more

HORRIBLE!!! Don't ever purchase ANYTHING from this company! Not only did they scam me when I purchased 3 units by sending me 7 and charging me for all 7 that I did not order, but on top of that, the p... See more

Not sure how much these people were paid for their reviews but this product does not work. I waited two weeks to receive it. It has the consistency of chapstick, will not be applied smoothly and act... See more

I used the CUMA balm product morning and night for over a month and I saw no improvement!!! The product doesn’t move up when you twist it (like a chap stick). It took three weeks to arrive. I have con... See more

A total scam. I tried to cancel within 1 hour of ordering. I was told it was already processed and out for shipping which took many weeks. They lied. It must be returned to China at my expense and pay... See more

Paid £50 and did not receive they sent a made up proof of delivery and kept my money. Think its a scam so beware.

CumaBalm ordered 08/20/2025; arrived 09/03/2025. Eager to try it out—washed my face, applied the under-eye balm advertised to drastically reduce—even make disappear—the bags and dark circles under e... See more

Cuma balm for under eye and puffiness DOSE NOT WORK AT ALL. DON'T BUY IT! I trying to reach and email the company for a week and no one responds back. I am sure is a scam and I checked the add... See more

This does absolutely NOTHING ! Don’t waste your money. I was really hoping that it would work, but alas it makes absolutely no difference. I have contacted the company 3 times, and have not receive... See more

Would give a zero if possible. Customer service doesn’t honor the refund or refund policy. They won’t get back to you. They take your money and don’t stick to their policy of 90 day return. And the pr... See more