I first found Fashion Eyewear while trying to find a good selection of Oliver Peoples frames after moving to Europe. I come back to Fashion Eyewear because everything just works.
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Shop our huge selection of designer glasses, sunglasses and prescription sunglasses online at best available prices with FREE UK delivery and 14-day returns. We ship worldwide.
Contact info
Chiswick High Road 150, W4 1PR, United Kingdom
- fashioneyewear.com
Replied to 93% of negative reviews
Typically replies within 48 hours
I paid for express shipping it came…
I paid for express shipping it came after the date it should have arrived once I was already on my trip they are slanted on my face I want a full refund and refun them please call me 732-773-6084 as no one answers the customer service phone I tried calling in the day time it said closed I emailed and got no response so please call
Yet to receive the product after 3…
Yet to receive the product after 3 weeks of waiting and no proper outcome of the tracking.
better than expected
I was a little skeptical at first as I saw a lot of complaints about shipping time. However I received my package in 7 business days and the product was just as expected. Will be purchasing again!!
Products, price, performance
I first found Fashion Eyewear while trying to find a good selection of Oliver Peoples frames after moving to Europe. I come back to Fashion Eyewear because everything just works.
Excellent service and product
All went as expected
Amazing customer service
Not only does Fashion Eyewear have great prices on quality designer frames, they absolutely went the extra mile for me when I realized I had ordered frames that would need to be restocked before shipping. As I was unable to wait to have a new prescription filled they very kindly arranged to cancel the order. All this happened at a stressful time for me and Devona was so understanding and kind throughout. Will 100% be purchasing my frames here in the future and recommend others do the same.
My order hasn't arrived
My order placed on 8th November hasn't arrived and is overdue. There have been no updates even though they say they will keep you updated. E-mails to chase either don't get answered or just don't provide anything useful. It is probably time to cancel the order and ask for a refund. This is a pity as the 2 orders I placed last year arrived on time and I was pleased with the glasses.

Reply from Fashion Eyewear
Good price
Ordered Rayban frames with prescription lenses good price and quick delivery and always kept updated. Thank you

Reply from Fashion Eyewear
Fantastic experience
Fantastic experience! A great selection with really competitive prices—found my sunglasses much cheaper here. Delivery was quick and seamless. I'll definitely be back for my next pair.

Reply from Fashion Eyewear
As an international customer
As an international customer - your service was fantastic as I had to return a pair of sunglasses to then re-order another pair and it all happened very seamlessly.

Reply from Fashion Eyewear

Reply from Fashion Eyewear
I paid extra for express shipping and…
I paid extra for express shipping and haven’t seen them yet

Reply from Fashion Eyewear
The product is exactly as advertised…
The product is exactly as advertised and item arrived as expected.
Finally, the company took care of the taxes and the duty.

Reply from Fashion Eyewear
Ordered and paid for glasses for my son…
Ordered and paid for glasses for my son from the kids section which has a section on their website. After a few days of making this I was contacted to be advised they are not legally able to dispense kids glasses that have a prescription (I provided a copy from the optician). This begs the question why they advertise and sell kids glasses in the first instance. This subsequently proved to be an inconvenience and waste of time.

Reply from Fashion Eyewear
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







