Getcleanpeople Reviews 49

Dishwasher tablets are great but beware using the detergent sheets on whites- they’ve caused awful
Damage to my whites- come out with grey marks all over football shorts and yellow marks on other white items. So many clothes damaged. Minimal
Compensation in the form of store credit offered despite multiple requests. Poor customer service and a poor product not fit for purpose which is a real shame.

BEWARE! SCAM. This company pretends to offer an exceptional product and offers deals on purchases. Unfortunately I fell for this and purchased 92 laundry sheets with an offer of 32 free for £25. I waited a week for the product to arrive and thought there was a mistake as the sheets are tiny. They are little bigger than the palm of your hand. Ok, so maybe they are still useful, but my washing does not smell fresh or clean after use. I didn't get my free gift of the 32 sheets either. I asked customer service about this and they refused to send the free gift and ignored my complaint. Instead they send a very long email listing all the apprent great things their products do which is of no use to me now as my experience was far from great. It was completely irrelevant to send such an email as and I didn't feel like a vauld customer or that I had been taken seriously, just that they were being defensive and condescending towards me by showing off. Over £25 for some tiny sheets of paper that don't work I feel conned and robbed. Horrible experience.

The company has since been Intouch and sent some complimentary laundry sheets if I promised to change my review. Whilst this has made up somewhat for the experience I still would not order again due to the price. I've used the sheets a while now and they are average.

I thought I was helping the environment by switching to your product, however, after following the directions to the letter, my laundry came out with white streaks all over my clothes. The door on my front loader had a big gob of goo (proper words elude me) stuck to it. Fortunately I had a back up jug of detergent on hand and finished my laundry without a problem. I have a picture to emphasize my disgust! Needless to say, your product will sit on my basement shelf as a reminder to myself that this effort to help the environment was a bust!

Cleaned well but left no smell at all, so won’t purchase again.
Needs a nice clean smelling result and these didn’t unfortunately

I hope the Christmas scented pods, sheets and room spray are available next winter. They are a wonderful change from the usual florals and “fresh air” scents. Who would believe doing laundry could be aroma therapy?

I want to return my Clean People products and get my money back and they will not work with me. I bought the product because of their false advertising, thinking it was a Canadian company but it is a Texas company perpetrating a scam on Americans. I won’t use their products and I want my money back!!

I like the environmental side of the sheets but their stain removal was not very good. Customer service was amazing. Very fast reply. I didn’t receive an email reminding of my forth coming repeat order. When I contacted customer service they immediately gave me a refund

These laundry sheets do NOT work. Being retired my clothes are nearly clean when they are washed. What little soil I may have, remains even after using twice the number of sheets recommended. As for any spots? FORGET IT! Any that happen to be be on my clothes remain after washing with these sheets, but come out after re-washing with traditional laundry detergent. I do not believe for one second the positive reviews. Could they have been paid for??

I placed an order that was never delivered. When I emailed to question it I got an auto response that they would be in touch within 72 hours. After a week I emailed again, still no response. I cancelled my subscription and also got an auto response asking what they could do better to which I again complained of never receiving my product. Again I've gotten no response. I've had to resort to filling a dispute of charges with my credit card in an attempt to get my money back.

Please avoid this company — both their products and customer service are disappointing.

I bought their dishwasher tablets, laundry sheets, and laundry liquid. The dishwasher tablets were especially bad: my dishes came out just as dirty as they went in, even though I rinsed them beforehand. Worse, everything — dishes and dishwasher — was coated in white powder. It took several wash cycles to clean up the mess.

I reached out to customer service within a few days of receiving the order, requesting a refund. I had to email them three times before getting a response. They asked me to try cleaning the filter with baking soda and explained that switching to eco products might take an adjustment. I followed instructions but didn’t want to waste more time and water on a product that clearly didn’t work.

I replied a bit later (I was away), and now they’re refusing the refund because “more than 30 days” have passed — even though I requested it within the time limit. They’re only offering store credit to buy the same ineffective products.

This feels like a deliberate tactic to avoid giving refunds. Unethical, disappointing, and a complete waste of money.

These people will sign you up for a subscription unbeknownst to you. When you try to go online on their website you can't unsubscribe. All your information email just disappears. This is a scam and I hope no one orders these laundry sheets. They don’t even clean well. I simply want to unsubscribe and their website is broken and doesn’t allow you to cancel subscriptions you never signed up for initially. They claim they can’t cancel your subscription on their end. Crooks Crooks

I ordered the laundry sheets after reading the amazing reviews. When the sheets arrived I was disappointed to see that although the advertising claims that you only need half a sheet, for a normal full load, you actually need a whole sheet and for a soiled load you need two whole sheets. This makes it very expensive per load. Especially as you still need to add fabric conditioner.
I tried using one whole sheet in my family wash and the clothes were not clean afterwards. I tried with two whole sheets and the clothes remained stained despite pretreating them. I was not impressed so asked to return them. I was then told that I would need to pay the return postage to the USA before I could get a refund despite the websites promise of free returns.
The attitude of their customer services was unhelpful merely sending me a copy of the small print from somewhere on their website that states about the postage eventhough the main page makes no reference to any conditions applying.
I'm not impressed at all and will never buy from this company again.

I'm wondering if anyone else has had a problem with returning the wrong item and receiving what they ordered. I received dryer sheets after ordering laundry sheets and dishwasher pods and have been charged even after returning the dryer sheets. I'm unable to contact them by phone or email to resolve the issue.

I switched to these detergent sheets, and I'll never go back to those bulky liquid detergents. They clean well, smell great, and don't leave residue at all. It's as if it was never there. No harmful chemicals to boot. the packaging is eco-friendly, and my laundry has never been fresher. Highly recommend!

These detergent sheets are a lifesaver! I have two children, so I handle a lot of stains, and these work absolutely great. They get rid of food stains, dirt, and sweat without the need for additional effort. Also, I adore that they're eco-friendly and not packaged in wasteful plastic. Definitely switching for good!

I have sensitive skin, and most detergents are irritating to me. These sheets get my clothes clean just as effectively but without the chemicals. My skin doesn't feel as irritated, my clothes smell nice, and I adore the green packaging. Certainly my new favorite!

I was skeptical, but these laundry sheets get my clothes clean as well-if not better-than liquid detergent My clothes are clean, fresh, and free of harsh chemical residue. I like how easy they are to use-no spills, no measuring, just grab a sheet and add it to the load.

*SCAM* Ordered £80 worth of products and never received them, sent several emails and only responded once asking if address was correct it's a month later now and no products and no refund.

Doesn’t clean cloths

SCAM!!!! I ordered an order that has never been delivered. They send you a link to UPS website that suddenly changes overnight that the order was delivered yesterday. Also, mind you it is two weeks of waiting and checking the tracking every day. I requested a refund and never got it. IT IS A SCAM!!!