Mozillion Reviews 5,004

Deals are really good, signal and speeds are unreal ! Very happy. Only downfall is customer service are slow to respond to emails and no app :( - if there sorted there response times out and releas... See more

I ordered accessories, i did receive an unprompted apology as they realised they hadn't been despatched with my phone, however when I did receive them an item was missing, the cover and screen protec... See more

There was an issue with my order of a new iPhone 16e being seemingly forgotten about. My email to them produced no response after 24 hours. My subsequent call to the help desk was quickly answered and... See more

I have a problem with the sim card. The first time I contacted them I received an automated reply. Since then I (and my son on my behalf) have been ignored. The problem has not been resolved and I ca... See more

Every thing else was smooth except swapping the eSIM from 1 to another phone send the email to customer service I was told there’s a £3 charge. So anyone thinking to swap in the future it’s best to ha... See more

Kept up to date on delivery delay with twice weekly update. Reception Service is so much better than previous supplier. Can’t fault it.

Good prices, arrived next day. Had problem with courier delivered to wrong address, not their fault but was worried whether they were contactable or whether robot. Actually real person on phone and t... See more

The transfer process was so easy to follow and seamless. The guidance given from mozillion and the dashboard on my account page is clear and easy to follow. I have managed to double my monthly data... See more

I found the service absolutely brilliant. I ordered it online one day and my new phone arrived the day after. I wasn't expecting it to arrive so soon. I was sceptical at first about the network and... See more

I recently switched my Sim from 02. I got a great deal £7 a month through Mozillion. My husband had already switched and did the E-Sim so I did the same. Unfortunately my old phone wasn't compatible.... See more

Contract SIM arrived promptly. Porting my mobile number from the old provider was seamless and rapid. No problems to date and very happy. Would like an App to monitor usage but there we go.

Good stuff and reliable and very competitive company Very good prices as well, not like big network companies where you pay for the contract 70-80 quid a month and for 36 months , here you got supe... See more

So far so good, porting number was easy, took 4 days, good communication on day of porting. data speeds and network has been really good, getting strong 5G. I was with another provider that piggybacke... See more

Never bought from (or even heard of Mozillion) before purchasing my current phone from them. Ordered a second-hand iPhone, and it was exactly as described. Excellent condition, 100% battery condi... See more

Decided to switch from O2 following the higher than quoted mid contract increase. The process was simple and Mozillion kept me informed of progress and SIM card delivered in 2 days making switch easy.... See more

I received my shiny new mobile phone exactly when they said they'd deliver it and in perfect condition. Mozillion had the most competitive price and their service was great. In fact it was such a grea... See more

Quick response and query delt with effortlessly. I wanted to wait until I'd received the phone before leaving a review. So phone arrived in Friday within the time frame and all good. My phone n... See more

Best and cheap network. Very reliable and mirror to ee network. Though it's mother network is ee but Internet speed is unlimited with 5G everywhere. Also customer service excellent I had and it's reso... See more

I had been with O2 for a few years and the already average service wasn’t improving and with the recently announced double mid-term price hike, I decided to leave. Tried Talkmobile for a couple of day... See more

Bought a new contract phone from Mozillion, good price but advertised 'fast delivery, 2-4 days' turned out to be 12 days before I received my phone. I subsequently sent a request for my number to be... See more

The whole process was so easy! I could choose the handset and the monthly contract that suited me best, at the best price I could find. When I needed help porting my number from my old network, Mo... See more

What a great find, would highly recommend to anyone going Sim free, very easy transaction from myself and my wife's numbers being ported over and both Sims arriving on time, only been connected a few... See more

Purchasing a phone at the best prices with a good dealer and internet provider--had everything going for it. However, it took me 2.5hours online to complete the transaction--painful, laborious and... See more

I order the wrong colour and called customer services to help me change the ordered colour which they did very swiftly. Great customers service.

I changed from my old mobile supplier to Mozillion because of the better reception and price. Bringing my old phone number across to Mozillion was very easy.

I chose mozillion on price and the fact you had EE coverage. What I didnt bargain for was your POOR DATA SPEED.i WENT FROM O2 WHICH RAN MY AUTOCAB COMPANION APP PERFECTLY TO YOUR DATA SYSTEM WHICH QUI... See more

Great fast service took 3 days to get my phone, data is waaay better than what I had with sky. And all at a decent price compared to the larger networks.

Great service at an unrivalled value. Phone contract deal was 60% cheaper when compared with a like for like deal direct with EE. Customer services were also very helpful in arranging the porting of m... See more

Easy to use process through the website and great value mobile rates on an excellent network! Well done Mozillion!

Always been with the ‘big’ companies, switched from Vodafone after a number of years with them and a number of problems. The process with Mozillion from start to finish was quick and easy. So far no p... See more

I've been ee customer for 10 years, thinking to switch because EE is not taking care of loyal customers anymore and I am so happy with mozillion, same quality but less money.

Excellent iPhone 17 at a great price plus monthly contract no yearly increase and includes roaming

My mobile phone was stolen, and I requested the transfer of my eSIM to a new device on Helpdesk. However, I was waiting for their response for a long time. They did not provide good customer service.... See more

These guys are ace. No problems whatsoever. I get a text when I go abroad, I ring the number and they tell me what I am allowed or not allowed. Transferring number to another phone is pretty good too.... See more

Ordered 'Brand New' Samsung Fold 7 for a very good price and got it the following day! Very pleased with how easy it was to order online, and track for next day delivery by Royal Mail. So far so go... See more

Purchasing phone and setting up payment but no real app to keep up with other info could be better overall pleased

The phone was delivered and packaged well. It was very competitively priced. The issue I had was I placed an order for a phone in a specific colour. I was informed I should get it in 3/5 working days.... See more

Very easy to order the phone and it arrived within one working day. Slight problem with transferring my current number (may have been my fault) but one call to customer service addressed this immediat... See more

Easy to order my SIM came the next day my number transferred on the day they said it was even though they said it would transfer by 6pm but it actually transferred at 9pm coming from 02.

Not quick to answer call but The support staff were extremely helpful and displayed a complete knowledge of there service and were able to offer solutions to my problem and simply did what they said t... See more

It was very easy and quick to swap over. Wanted to stay on the EE network and Mozillion had the best deals. Now hoping coverage is as good but it should be if they are using the EE network. Would... See more

Having been with ee for years. We were getting tired of the in contract price rises. We searched around and found mozillion who piggy back ee. We get 6 times the data for less than we were paying at... See more

Phone received promptly, porting went smoothly, kept fully informed at all times

long time for delivery, number did not port when requested, physical sim instead of esim snet despite request

New phone ordered on Sunday and arrived on the following Friday.

Easy to swap fast delivery of sim ,no problems

Very good service and company Although I wish they could have a longer times service customer availability over the phone not just 9 till 5 and in weekends Also the responses over the emails are in... See more

After a failed porting to Mozillion, James listened to my problem, investigated then came back to me and told me he would get the port done manually. We agreed for the transfer to happen on 12/11/25... See more

I called for assistance in changing my tariff limit and Amanda was superb. Overall in the time I have been with Mozillion I really cannot fault them.