Northdeco Reviews 6,269

Overall I'm satisfied with the chairs that I bought and the service. I give only 3 stars because the description was confusing. In the name and in the general description I was led to understand the c... See more

I paid €30 for express shipping (2–7 days). The table arrived after almost three weeks. First, I received an email saying it would arrive on October 14 (15 days after ordering). That deadline wasn’t m... See more

Great product, but mediocre service and false promises on website about delivery time. I did not get an order confirmation of my purchase via email, and emailed customer service. There was no response... See more

Unfortunately, the delivery took an extremely long time. It's likely that the product isn't manufactured in Spain, but shipped directly from China. The smell of the artificial leather lingered... See more

The chairs look beautiful and have a great design, but the service was very disappointing. Shipping took three months, one chair arrived damaged, and customer service replied only once a week. The rep... See more

The table we ordered from Northdeco came really fast, faster than expected. Everything was as it should be and we’re really happy with our glass table. The only problem was with the delivery. I w... See more

Very frustrating experience overall. The chair first arrived with a missing nut, making it impossible to assemble. The box was damaged and torn. Customer service sent a replacement seat, but it had... See more

The description on the homepage didn’t say anything about the weight of the table - instead it said that only 1 person is needed to install it. No option for the delivery to choose any upgrade and so... See more

Contact is somewhat cumbersome and slow, but very helpful. Despite a temporary cancellation on my part, the chair was shipped at my request. In retrospect, this unfortunately turned out to be a mistak... See more

It was quite smooth with ordering and purchasing process. However it was a bit complicated with DHL delivery side as I ordered 2 different things after one week and my first order had to wait for the... See more

Hello, The chairs we bought are beautiful and comfortable, but one of them was broken during transport.

It's been a week since I ordered and have no news from Northdeco or from the shipment. Order #S76609 I also wrote to Northdeco right after ordering because I realised the parcel was sent to the... See more

I made my order in August. There was a 2 week delay before they sent it (the product was in stock) because of shortage of transportation services (everybody was on vacations I guess). And I only got... See more

Item ordered online and payment immedately confirmed, but over a week passed without any further information. After two attempts to reach customer service and another week+, I was told the chair I ord... See more

Fast delivery. The item is conform to the description and the pictures. The armchair is heavy, steady and comfortable. It looks well crafted. The leather is nice. We will see how it evolves with time.... See more

I ordered light beige chair. It arrived mixed with parts being green 😳. I'm not sure what are the quality checks at Northdeco, this has never happened to me from another webshop. Overall the comp... See more

Excellent service! My chair was after 8 months damaged with a quality issue. I send a email to the customer service and they immediately respond and send me the day after a new chair! I really recomme... See more

Unfortunately my experience was not very good. There was no proactive communication on the delivery date or status. The table was delivered very late without proper information, then arrived compl... See more

The chairs are nice, but the logistics it’s a tragedy. Starting from the purchasing until the delivery I had to wait a lot and call many times to receive any update. The call center service is helping... See more

2 pieces were missing from one of the chairs and I am still waiting for the missing pieces… also, the area under the cushion came with some mold stains

The table arrived damaged. After several emails they shipped another one and it also arrived damaged (one corner was cracked). I was offered a partial refund. The quality of the table is lower than... See more

The most beautiful table and chairs! A gorgeous Scandinavian aesthetic. Unfortunately one of the chair legs was a bit damaged when it arrived. But they immediately offered to send a new one to replace... See more

couple weeks after my order I still did not get a delivery confirmation. upon inquiry from me, your team did give me the info when the shipment would take place. automatic

A little problem with the delivery . I received the Wrong product and my table was sent to someone else and arrived broken. The delivery company is not really good . Instead of that everything is f... See more

Very happy with order, delivery and product. Will certainly consider buying again.

First purchase thus sceptical. We ordered 2 chairs : Shipping OK. Products very well packaged. Customer service by phone excellent. So we are going to buy a table now !

Actualy I have no bought anything since the rewiews. What a shame because I really like products but as for what I see they need to work much better than they do specially in post serving.

I bought a glass coffee table. Good quality. I opted for pick up in Barcelona. There was a delay in receiving an appointment for pickup. I called and the lady was very helpful and managed to arrange... See more

We ordered chairs and were really impressed with the whole experience! The delivery was super fast, and the chairs arrived in perfect condition. Customer service was excellent—friendly, responsive, an... See more

It would have been better if you gave us the possibility to get the item delivered directly to the apartment and not just in the street. Honestly I would have been willing to pay a little more just... See more

Ordered the ONA table to Antwerp, Belgium. Very happy it arrived safely and without any damage! Beautiful piece and great delivery experience.

I have bought 2 side tables… both made of tempered glass. They were very well wrapped for delivery. The quality of the tables is very good…. I have no hesitation in recommending the quality of the pu... See more

Everything good except initial order status update, at first I was not receiving any news and no reply to my emails. Quality of table is good and stable, looks like a design piece

Happy with the result. Clear communication. One glass table broke but they immediately shipped a new one! Nice quality!

Amazing shop. I ordered chairs, they are beautiful. One of them got a piece damaged during shipping. I asked if they could ship me the piece to fix it myself and instead they shipped one whole fresh c... See more

The furniture arrived super fast and it has such nice quality! I am very pleased and looking forward to future purchases.

Dinner table was exactly like the photo! Good quality. Quickly delivered within a week to the Netherlands.

Excellent service and delivery! Questions were answered fast and professional. The product (glass table) was wrapped wonderfully! Super happy!

The chair was easy to assemble, it looks great just like it did online, and it’s very comfortable! Super happy with this purchase

My chair was delivered quickly and was very easy to assemble. It’s comfortable and fits wonderfully in my space

Very good experience. I strongly recommend Northdeco for material very good quality, package conditions able to assure safe transportation and damage mitigation, short shipment time and satysfing cust... See more

Very good product and comfortable to use, delivery on time

The Delivery is stuck and seems lost. I cant tell where it is at the moment and this is the status for two weeks already

They sent me a new table that didn't arrive in my first order. It's a nice table.

Everything worked well, Love the table. Doesn’t like shipping costs.

Great Product and fast shipping!

Our experience with Northdeco has been positive: unfortunately, one of the items we received arrived broken, clearly through no fault of the company, but they replaced it for us quickly and easily. In... See more

The "Binsa" chairs we ordered are the most comfortable we own. The quality of the materials are absolutely first-rate. We had an issue with delivery (ordered two, received one) that customer service h... See more

We ordered two armchairs and the delivery arrived on time. One of the armchairs was easy to assemble, but the legs of the second one didn’t fit into each other properly. I contacted customer serv... See more