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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the platform for offering a wide selection of second-hand clothing at various price points. Consumers highlight the convenience of finding items and appreciate the professional service, trustworthy photos, and detailed descriptions. The filtering options, which allow filtering by size, condition, color, and brand, are also well-received. The customer support receives positive feedback as well. However, there are some inconsistencies in customer opinions. While some reviewers praise the quality and value for money, others express concerns about the product condition not always matching the description. Some consumers feel that the prices are not always competitive, and the quality control could be improved. The delivery service is generally considered reliable, although a few reviewers mention that shipping within Europe could be faster and shipping costs are too high.

Based on these reviews

Rated 4 out of 5 stars
Verified

I’ve had a nice experience buying through Sellpy. The process is super easy and transparent. The items I’ve ordered have matched their descriptions, and it feels great to give pre-loved things a seco... See more

Rated 4 out of 5 stars
Verified

Great service and follow up. Huge selection of everything, clear picture of the products, helping us to make a decision. The only hick, longue delivery.

Company replied

Rated 4 out of 5 stars
Verified

I really like this company, and the quality of its items given the price. I'd only love to avoid printing the returning sheet, other sites allow me to forget about the printer :p .

Rated 4 out of 5 stars
Verified

I love the filters, personalization options. I love the unique pieces. I would love have better photos of some of the priciest items. I would love to have you also in Slovakia.

Rated 5 out of 5 stars
Verified

The site is very easy to navigate whether you know what you’re looking for or just browsing. Quality of items are always as described. Very good value, including postage. I most recently purchased an... See more

Rated 5 out of 5 stars
Verified

Nice clothing, some of it still expensive, which should be cheaper and affordable still want to buy more but waiting for the prices to drope more .the shipping is fast and nice, and you should put m... See more

Rated 5 out of 5 stars
Verified

Nice website. Items arriving with courier. Any defects on those are shown on the photos. Never any issues with the item or delivery. Happy with my experience here😁

Rated 5 out of 5 stars
Verified

Sellpy is excellent! I've made several purchases, and all are amazing for a great cost. This shop has incredible products with very affordable prices. Thank you so much! I recommend it a lot.

Company replied

Rated 5 out of 5 stars
Verified

It is very easy to get lost in so many goodies just like in any physical second hand shop, which is okay with me 😏. Thank you very much for affordable prices! One small point is that I wish some item... See more

Rated 3 out of 5 stars
Verified

LIKE: I love giving things a second life by shopping through online second-hand stores. There’s a wide selection and frequent new arrivals on Sellpy. DISLIKE: The prices are insane!!!!! Many times,... See more

Rated 5 out of 5 stars
Verified

I've only been a buyer for the last 4 years, and the experience has always been quite good. Lately, the merch is of a bit poorer quality for the price, or maybe they're just overclogged, as things are... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent delivery time Very happy wit my products. Although I did think the else slippers did show a bigger size when I was buyin them but when they arrived they wer only small kids size. So was a... See more

Rated 5 out of 5 stars
Verified

Could this be the best second hand shopping online app? I think so. Very professional service, great photos and descriptions you can trust. Quick and relatively cheap shipping. Easy to retun the item... See more

Rated 5 out of 5 stars
Verified

Perfect experience, easy menu online, enough info about all itmes and usefull filters, all well regarding timw shipping and survey, maybe u need better and solid boxes when it s about heavy orders bec... See more

Rated 5 out of 5 stars
Verified

Sellpy is straightforward and intuitive to use. The quality of images has improved significantly and it is much easier to clearly view products now. Customer service is responsive, polite and helpful.... See more

Rated 5 out of 5 stars
Verified

Excellent company! Great service giving clothes a second chance, and I love how the filtering works. Absolutely obsessed with Sellpy and will be buying lots more.

Rated 2 out of 5 stars

Great for buying things; terrible for selling. I really appreciate being able to buy things from Sellpy and think that the quality, price and overall experience in this regard is good. However, as a... See more

Rated 2 out of 5 stars
Verified

Very disappointed. Order three coats and none were suitable , so next day posted all three together back to supplier . On the day I posted I received a email offering to discount a coat that I had... See more

Rated 5 out of 5 stars
Verified

Hey there, I think this company has a great deal on men’s clothing and boots 🥾 I am looking forward to shopping again also it has women’s clothing, Very good condition it’s very comfortable clothe... See more

Company replied

Rated 5 out of 5 stars
Verified

I usually try to choose items that are New or in Very Good condition, but this time I bought several listed as being in Good condition and was very pleased. The delivery was also quite fast, arriving... See more

Company replied

Rated 5 out of 5 stars
Verified

Everything explained very well, very fast, nice stuff, only note for the rest of Europe please lower the minimum order for free shipping to at least 60 euros thanks

Company replied

Rated 3 out of 5 stars
Verified

Once again would remind about the lack of the delivery to Malta. Although the DHL is acting here. There is a need of sizes clarification as to buy the stuff that wouldn't fit you doesn't make any sens... See more

Rated 5 out of 5 stars
Verified

Clothing all arrived as specified, in one package. Good brown paper strong pacaking. Got myself a cool trench Mac for 1/4 of the new price and some other pieces. First time user. Would recommend high... See more

Rated 2 out of 5 stars
Verified

Most of the items were in incredibly bad condition despite the description stating lightly used. Sizing was also incorrect for a dress I ordered. Wouldn’t buy off again.

Company replied

Rated 5 out of 5 stars
Verified

When I first found out about this app I was unsure whether it was real or not, because I found the jacket I really wanted that was €100 for only €30 here!!! This is my new favourite place to shop, not... See more

Rated 5 out of 5 stars
Verified

Cheap n cheerful Happy out with my purchase at a much cheaper price , And the particular Patagonia item of clothing I bought was in Vg condition

Rated 5 out of 5 stars
Verified

Incredible price to quality ratio, brilliant website for filtering what you need, and great customer service and refund system! Pictures could be better though :)

Rated 5 out of 5 stars
Verified

Great deals on second hand market. Good photos, so you know exactly what you are getting. Shipping cost is minor compared to Ebay or similar. Wish we had something like this in Slovenia, so I could se... See more

Rated 5 out of 5 stars
Verified

I had a great exeperience buying on sellpy.com. The delivery date is always exact and packaging is ok. The products arrived intact and in time. Also, the products I bought I consider them little... See more

Rated 3 out of 5 stars
Verified

Some of the clothes received not as described. One had a damage that someone tried to repair. Another seemed shrunk as though my size wouldn't fit. Sellpy did pay for return post tho

Company replied

Rated 5 out of 5 stars
Verified

Delivery was fast and every item ordered was exactly in the condition as prescribed.

Rated 5 out of 5 stars
Verified

The App is very clear and well arranged, helps find what are you looking for. Every item is credibly described. Everything works well - from searching to payment. And it's good quality/price balance.... See more

Rated 3 out of 5 stars
Verified

A coat that was listed as a 3XL came in so small that not even my friend who wears a medium could fit in it. That definitely should’ve been declared in the ad. Apart from that, everything was fine.

Company replied

Rated 4 out of 5 stars
Verified

First time buyer, Everything went well. I would buy more often if the shipping cost was more affordable. I purchased an item for 10€ but delivery was 9€ .

Rated 5 out of 5 stars
Verified

Great customer support Feel free to order anything anytime no stress no hard time that's hard to fund these days.

Rated 4 out of 5 stars
Verified

You get what you ordered. Sometimes some stains or holes are not shown in pictures, but overall description and pictures matches.

Company replied

Rated 5 out of 5 stars
Verified

Great ease and speed. The ability to combine everyone into one shipment is incredible. And the quality was top!

Company replied

Rated 4 out of 5 stars
Verified

Great clothes but I'd like more of details and description. If you don't know the item it can be tricky. Shipping is excellent

Company replied

Rated 5 out of 5 stars
Verified

Product in great condition and came super fast, amazing prices will definitely be buying again :)

Rated 5 out of 5 stars
Verified

Everything went smoothly. The product photos and descriptions were accurate. The product arrived on time.

Company replied

Rated 5 out of 5 stars
Verified

Every item was clean, well packed and delivered fast :)

Rated 5 out of 5 stars
Verified

Many thanks to the SELLPY team for the outstanding work they do to support and protect the environment. Their website is very well organized—functional, informative, and easy to use. An important miss... See more

Rated 5 out of 5 stars
Verified

Lots of second hand clothes, all price ranges, if something is wrong with anything delivered they handle it immediately. Very happy with deliveries.

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Company details

  1. Second Hand Store
  2. Clothing Store
  3. Used Book Store
  4. Used CD Store
  5. Used Clothing Store
  6. Used Game Store

Written by the company

Om een betere toekomst te kunnen garanderen, moeten er dingen veranderen. Ons gedrag en onze prioriteiten moeten veranderen om de impact op onze planeet te verminderen. Dit is geen gemakkelijke missie, maar wij gaan de uitdaging aan. Sellpy is ontstaan uit het idee om het voor iedereen makkelijk te maken om circulair te leven. De eenvoudigste manier om de uitstoot te verminderen, is door spullen een langer leven te geven. Daarom is ons doel om tweedehands shoppen zo makkelijk mogelijk en voor iedereen toegankelijk te maken.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 5% of negative reviews

Typically replies within 1 week


Rated 4 out of 5 stars
Verified

I enjoyed the experience

I enjoyed the experience, but was a little disappointed that you sent me the wrong size than what was listed in the description.

21 October 2025
Sellpy logo

Reply from Sellpy

Hello Stefan,

Thank you for your review. We are sorry to hear that you received the wrong size. Please register a claim from your order page and we will be happy to look over your case.

If you require help with reigstering the claim, our customer service is ready to assits you.

Best regards
The Sellpy Team💙

Rated 4 out of 5 stars
Verified

Good value for money

A lot of goods, fast delivery, good value for money.

11 October 2025
Sellpy logo

Reply from Sellpy

Hi Nora!

Thanks for your feedback! Happy to hear everything felt smooth and worth the price.

Kind regards,
Sellpy Team 💙

Rated 1 out of 5 stars
Verified

Sizing of mens clothes.

Sizing is atrocious & they refuse to do anything about it. Beware their sizing for men. Use your discretion as this company don't know their arse from a hole in the ground.

16 October 2025
Rated 4 out of 5 stars
Verified

My experience

I love the filters, personalization options. I love the unique pieces. I would love have better photos of some of the priciest items. I would love to have you also in Slovakia.

16 October 2025
Rated 5 out of 5 stars
Verified

Sellpy is my favourite shopping app!

Sellpy is straightforward and intuitive to use. The quality of images has improved significantly and it is much easier to clearly view products now. Customer service is responsive, polite and helpful. Delivery has always been as scheduled for me, with products carefully packaged. Returns are handled in a similarly efficient way. But most importantly, I get more fashion for my money, with access to brands that are not sold in my country. Love!

16 October 2025
Rated 2 out of 5 stars
Verified

Very disappointed.

Very disappointed.
Order three coats and none were suitable , so next day posted all three together back to supplier .
On the day I posted I received a email offering to discount a coat that I had sent pics of as it had a few issues for example belt missing , button missing , length altered that had t been listed on description. I refused offer as didn’t want chat and it was already posted .
Last night got a refund d for only two costs so rude a complaint. . This is the kart that has upset me at the incompetence of the person investigating they sent a screen shot of the two costs bring refunded and no mention of the very question to where my refund is for third coat . I now would be very wary if using this site if they can’t investigate a query effectively.

16 October 2025
Rated 4 out of 5 stars
Verified

Scroll for the best items

Almost everything was great and worth the price for it. Some items was more damaged than it seemd on the pictures but its okas.

15 October 2025
Sellpy logo

Reply from Sellpy

Hi Tímea!
Thank you for your review! 💙 We're happy to hear that you’re satisfied with your purchase overall. We're sorry that some items didn’t match the expected condition. If any item was not correctly described, please submit a claim via your profile or contact our customer support, we’ll be happy to assist you further!

Kind regards,
The Sellpy Team

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