Snapfish.co.uk Reviews 165,895

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product and its quality, highlighting the high standards maintained by the business. The consensus among consumers is strong, with many praising the consistent quality they receive. The delivery service is another aspect that people consistently appreciate, noting the efficiency and speed of delivery. Furthermore, consumers express satisfaction with the overall service provided. While opinions on specific orders may vary, the general sentiment remains positive, with many consumers expressing their intention to continue using the company for their future needs.

Based on these reviews

Rated 4 out of 5 stars
Verified

Love using Snapfish for my annual Christmas cards, however this year the printing on our envelopes came out quite faint and pink as though the ink had been running out. Overall I still love how the... See more

Rated 4 out of 5 stars
Verified

I made 2 personalised calenders. The sofeware was easy to use and the calenders were really nice. They arrived on time, but there were no individual envelops for each calender which would have been ni... See more

Rated 4 out of 5 stars
Verified

Fantastic in every way except there is no person at the other end checking or editing your photos what you send is what you get, one of my photos had the heads chopped off and I checked and checked bu... See more

Rated 4 out of 5 stars
Verified

Overall a good experience. Little i could criticise other than my own inabilities to sometimes download photos onto my projects. I normally purchase around 50 books each year for members of a youth th... See more

Rated 5 out of 5 stars
Verified

Snapfish have made a couple of different Christmas gifts for me this year including a photo book and a wall canvas. The design software on the website was easy to use and the products that arrived wer... See more

Rated 3 out of 5 stars
Verified

Have used Snapfish on several occasions and always been delighted with quality of products and delivery. Unfortunately, this time two items did not arrive. Spent two days on the chat line and kept b... See more

Rated 3 out of 5 stars
Verified

There was a fault with my order-pages were stuck together. I had to search via search engine as couldn't see anywhere to report the fault on Snapfish accnt. I managed to in the end but there was no di... See more

Rated 5 out of 5 stars
Verified

It is very easy to use and the quality of my photo book was excellent. The last couple of pages had come loose and the photos weren't straight so they sent me a new photo book within a few days and di... See more

Rated 5 out of 5 stars
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I made a photo book for my son's birthday, really impressed I could upload photos so quickly from any phone using the QR code. Huge choice of page layouts etc. I really enjoyed designing it and delive... See more

Rated 5 out of 5 stars
Verified

Very quick turn around. Good quality printing. Only complaint was that the web site kept telling me that one page was blank which it wasnt. Having had this last year too ( making a calendar) I correc... See more

Rated 5 out of 5 stars
Verified

Excellent quality and service. I create calendars of my daughter’s cat every year and have also bought cushions, canvas prints, photos and a mug. A tip if you’re making a project always upload more p... See more

Rated 3 out of 5 stars
Verified

I had trouble getting photos, they were delivered to wrong front door ( no idea where) after a lengthy struggle to get through to you , you kindly offered to reorder them . Once again they were del... See more

Rated 5 out of 5 stars
Verified

Immediate response to order and order fulfilled and dispatched extremely quickly. Superb service and quality of prints and cards excellent. Just wish there were more sizes available for notecards.... See more

Rated 5 out of 5 stars
Verified

My husband and family are delighted with the photo book made to celebrate his 75th birthday. I would recommend this type of product for a special keepsake as it is full of pictures of places and event... See more

Rated 5 out of 5 stars
Verified

Love my pictures I’ve been using Snapfish for a number of years never disappointed I’ve also had larger prints this year which are lovely I also did a canvas in black and white of one of our Grea... See more

Rated 5 out of 5 stars
Verified

Purchased 2 Calendars and 2 prints. Both done well as usual and arrived quickly. Always order the calendars every year for grandparents and always well received. Also order different prints or gifts.... See more

Rated 5 out of 5 stars
Verified

Prompt delivery with fair quality that is certainly good enough for domestic requirements. No frills. Good options for print sizes and paper In short a good result for keen pricing Well done

Rated 5 out of 5 stars
Verified

It took a while to put my photo books together because, having last used Snapfish a while ago, I had to relearn how to position and size everything. But the process is fairly straightforward. I was d... See more

Rated 5 out of 5 stars
Verified

I continue to be a great believer in getting my photos off my phone and into photo books - lots of great memories to refer to easily. Snapfish make my book making super easy and affordable - thank y... See more

Rated 3 out of 5 stars
Verified

The photo books themselves are amazing but getting it done is a real pain. Uploading your pictures can take days if you have a lot. I did one with 300 pictures and that took 2 frustrating days. Ther... See more

Rated 3 out of 5 stars

I ordered a personalised blanket for a Christmas present, it came quickly but it wasn't stitched properly. Snapfish replaced this no problem and quickly. Ive put 3 stars for the quality of the blanket... See more

Rated 3 out of 5 stars
Verified

I've used Snapfish for my annual family calendar gifts for a number of years, apart from a couple. I sometimes find that the quality of the photos when reproduced can be a bit hit and miss.

Rated 4 out of 5 stars

Have ordered three sets of 20 cards. They have all come with someone else’s message printed on the bottom? No use to me at all. I spent over one hour on the chat option was promised a refund but, I ha... See more

Rated 5 out of 5 stars
Verified

Working on the website is easy to move around and creating your projects. Customer service I have found are very engaging getting things put right if there is a problem. Good quality items and printin... See more

Rated 5 out of 5 stars
Verified

I love Snapfish . Ordering prints is so easy. I love having permanent mementos of my travels or family . If you choose prints /photo albums / photo books tge process is so simple , easy to upload stra... See more

Rated 5 out of 5 stars
Verified

I have used this site multiple times a year, for quite a few years now. It’s not the cheapest but it’s not expensive either and is good quality. Easy to use to make photo books or gifts, easy to add e... See more

Rated 4 out of 5 stars
Verified

Thank you for all of my photos, however, I am going to have to ask you to do repeat ones because someone with the wrong size, the wrong orientation and I can’t frame them. Maybe your operator was in a... See more

Rated 5 out of 5 stars
Verified

Great experience, made a new photo book, so easy to put it all together. Excellent website, quality and price also excellent. Would always use Snapfish for photos and photo books, calendars and gifts... See more

Rated 5 out of 5 stars
Verified

The colour of photos are excellent, not warped at all. The delivery is good and the site is easy to use, it also gives advice on what size photo to have. The price of photos are competitive to other... See more

Rated 5 out of 5 stars
Verified

Brilliant, the canvas was bought as a birthday gift and it turned out even better than expected. The quality was lovely, great value for money and efficient service. Definitely recommend and would use... See more

Rated 5 out of 5 stars
Verified

My latest delivery from snapfish was damaged by the courier so not delivered. When I informed snapfish they kindly reprinted the order and delivered it at no extra cost. So pleased with the service.

Rated 3 out of 5 stars
Verified

Mostly very good service, but one shipment didn't arrive on time so I had to phone up and have it re-sent. This was annoying as I ordered some photo books before the EARLY25 discount was available as... See more

Rated 5 out of 5 stars
Verified

I ordered a photo book as a gift. The online template was really easy to use. I submitted the order last week and was expecting it to arrive by Thursday, but it actually arrived 3 days early! The phot... See more

Rated 3 out of 5 stars
Verified

Photos weren't cut to accurate size Colour quality was dull and paper quality was cheap - you get way better qulaity printing photos through the machine in the foyer at ASDA.

Rated 5 out of 5 stars
Verified

Everything I’ve bought from snapfish has been really good quality and cheap! Getting photos printed feels very nostalgic. It’s easy to upload pictures for printing and everything seems to arrive reall... See more

Rated 3 out of 5 stars
Verified

The quality of the printing could be sharper. I have pointed this out with other purchases and then had reprints, but I shouldn't have to keep going back and asking for corrections. High quality shoul... See more

Rated 5 out of 5 stars
Verified

Delighted with photos. Dog i rehomed so keeping the lady who rehomed dog to me with recent photos. Great quality,price and fast delivery. Arrived in perfect condition. Highly recommend.

Rated 5 out of 5 stars
Verified

Producing the end product is made simple with a fully interactive design system for the customer. The final end product is of a high quality and comes well presented.

Rated 5 out of 5 stars
Verified

The photos I sent in were not the best quality, but Snapfish still managed to create a quality family calendar for me or 2026 for a reasonable price. Many thanks.

Rated 5 out of 5 stars
Verified

I was very pleased with photos you sent me they arrived quickly and found your web site easy to negotiate it was also priced reasonably Happy all round customer

Rated 5 out of 5 stars
Verified

Excellent prints delivered very quickly. Good resolution and colour balance too. One of the prints ordered is a Christmas present, and we were very pleased with it.

Rated 5 out of 5 stars
Verified

I place a large order for calendars every year for friends and family. They are beautifully printed and usually arrive promptly. First class product

Rated 5 out of 5 stars
Verified

I had a big order, photo books, a canvas, Christmas tree decorations and prints. They were all excellent and arrived in a timely manner

Rated 5 out of 5 stars
Verified

Easy to use website, with straightforward pricing - plus discounts & offers. Created a photobook for an 80th birthday. Delivered on time, lovely quality book & recipient loved it.

Rated 5 out of 5 stars
Verified

Calendars, photobooks, cards and photos all great quality. Mainly came separately so I can understand why the postage costs increase per item ordered.

Rated 5 out of 5 stars
Verified

After some initial issues I was able to order 2 photocards and they were received the next day. Very pleasing delivery service. However I was disappointed I couldn't access the sale price as advertise... See more

Rated 5 out of 5 stars
Verified

The app was fairly easy to use but I found reordering of the photos quite difficult. The overall delivery time was brilliant

Rated 5 out of 5 stars
Verified

The collage I created for a friend moving abroad worked out really well. I am not usually bothered about quick delivery, but now it mattered due to the move, and it arrived bang on time. Very happy.

Rated 5 out of 5 stars
Verified

Excellent service, from photos to gifts, help issues and delivery time. I cant honestly fault snapfish, will always use this company 😊

Rated 5 out of 5 stars
Verified

Fabulous photo book and calendar! Have had a Calendar printed for several years now and they have been very good!

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Company details

  1. Photo Printing Service
  2. Photo Shop

Written by the company

Snapfish is a leading online photo service with millions of members and billions of unique photos stored online. Our members enjoy free unlimited online photo storage and sharing and they can print their most precious photo memories at very competitive prices. We do not only offer professionally-developed digital camera prints, high-quality personalised photo gifts and cards but also inspiring content, tips and ideas, regular offers, photo contests with exciting prizes and so much more.

Written by the company


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

166K reviews

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Replied to 94% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

So easy. It's almost addictive

It's our first Christmas with our baby. The app and website is so easy to use and I've had so much fun, that EVERYONE is having photos or canvases or a Christmas card of our little one this year. I've even had the photos printed to go into his baby book! Does anyone ever actually fill those in?

In all serious though, the prints have come out so beautiful.

10 November 2025

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