The Cornish Seaweed Bath Company Reviews 1,940

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, particularly the shampoo and conditioner. Consumers report noticeable improvements in their hair's health, thickness, and manageability, with many noting a reduction in hair loss and scalp irritation. People appreciate the natural ingredients and delightful scents of the products, considering them worth the price. Consumers also highlight the positive user experience, from easy ordering and quick delivery to excellent customer service. Reviewers value the company's responsiveness and helpful advice. The packaging is also appreciated, especially the clear labeling of shampoo and conditioner bottles. Overall, individuals express high satisfaction with both the products and the company's commitment to quality and customer care.

Based on these reviews

Rated 5 out of 5 stars

Being menopausal and experiencing thinning hair I thought I’d give this brand a go. After the first wash and condition, my hair was almost frizz free which was an unexpected bonus! For me, there was a... See more

Company replied

Rated 5 out of 5 stars

Been using the produce for 4 months just ordered and received lovely free gifts as well for Black Friday the difference in my hair is amazing and even the hairdresser is shocked Looks thicker health... See more

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Rated 5 out of 5 stars

Old fashioned service with modern efficiency. Amazing conditioner that has prompted me to order the shampoo too. The conditioner improves the texture of my coarse hair every time I use it. It doesn... See more

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Rated 5 out of 5 stars

I found using the Seaweed shampoo a little strange at first and didn't really know if I'd made the right decision. After speaking to Hannah about my experience she explained I might benefit from usin... See more

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Rated 3 out of 5 stars

I am definitely in a minority here however, still worth posting my review. I’m quite disappointed in the shampoo conditioner duo I purchased. It really hasn’t made any difference to my hair loss, di... See more

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Rated 5 out of 5 stars

I am having to bulk buy Cornish seaweed shampoo and conditioners, as now both teen boys are highly rating these products. I bought quite a stock with the Black Friday discount. They tell me it is grea... See more

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Rated 4 out of 5 stars

Sadly not for me I’ve been using for nearly 4 weeks and my hair is no better. I’ve used as instructed, but if anything has my hair more greasy and flat. I don’t use products on my hair and I’ve u... See more

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Rated 5 out of 5 stars

I love this product. I’m using the shampoos and conditioner. After spending £££££££ on salon products I have finally found a product the controls my dry, frizzy post menopausal hair. It is amazing ho... See more

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Rated 5 out of 5 stars

I placed an order last week I am amazed at the quality products and the excellent Black Friday deals . I washed my hair 5 days ago today it feels greasy etc I am more than happy to embrace the detox... See more

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Rated 5 out of 5 stars

I've recently purchased the shampoo/conditioner set + the purple shampoo/conditioner. The shampoo set is lovely, a little goes a long way & has helped calm my itching scalp (I suffer with Rosacea). T... See more

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Rated 5 out of 5 stars

Easy to order, quick delivery, well packaged and dispensers easily fitted to shampoo and conditioner and work well. Have used 3 times now and very happy with the results on my fine and not very thick... See more

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Rated 5 out of 5 stars

After just a few washes and using the scalp oil treatment my hair already feels so much better. Naturally cleaner, hydrated and easier to manage, less dry. You only need a little bit of the serum to p... See more

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Rated 5 out of 5 stars

Delighted with the products received. Also, when there was a problem with my order, which was no fault of the Cornish Seaweed Bath Company, they sorted it out rapidly, smoothly and professionally for... See more

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Rated 5 out of 5 stars

I am enjoying using the hair products and love the smell of them. I will reorder. My comments are that the website is so time consuming there are over 40 options and combinations to buy the Super N... See more

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Rated 5 out of 5 stars

Handmade in Cornwall, pure, safe and delightful range of skin and hair care products I've bought and used most of The Cornwall Seaweed Bath Co products I'm delighted with them all - absolute joy to... See more

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Rated 5 out of 5 stars

I love this shampoo and conditioner, it has a lovely smell, and has stop my scalp from being so itchy. I would highly recommend these products if you have similar problems with your scalp.

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Rated 5 out of 5 stars

Bought the Shampoo & Conditioner...and so far - so good... I particularly like the conditioner.. but the thing I like the best is that when I'm in the shower with water in my eyes and my glasses in t... See more

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Rated 3 out of 5 stars

The shampoo and conditioner are such fabulous products, it’s a real shame the overall experience is ruined by the packaging. They’ve selected to use inflexible metal pump containers which just aren’t... See more

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Rated 5 out of 5 stars

I have a very dry sculp and hair and I was looking for a right product for my hair for a long time. I've tried different affordable & luxurious brands over the years and finally tried this - the smell... See more

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Rated 5 out of 5 stars

Great company, products are amazing. I alternate the super nutrient shampoo with the new purple shampoo as I have blonde highlights . The results are amazing . Thank you sooooo much xxx Customer ser... See more

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Rated 5 out of 5 stars

I feel that I’m definitely supporting a family company who are genuinely interested and passionate about their products. I’ve suffered for a long time with an irritable scalp, and had bought a lot... See more

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Rated 5 out of 5 stars

I really like the balm, use it as a cleanser after washing off makeup, using on dry skin such as hands and feet etc , has a nice smell too. It feels greasy to start but soaks in well and feels very s... See more

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Rated 5 out of 5 stars

Ordered shampoo and conditioner Delivered well packaged and in good time. Company contacted me by email several times to ensure I was happy with it and offer advice on using products for the first t... See more

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Rated 5 out of 5 stars

For the last 4-6 weeks I have been trying Cornish Seaweed Bath Company's Super Nutrient Shampoo and Conditioner which were delightful to use. Sadly, more sadly than I can say, the products did n... See more

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Rated 5 out of 5 stars

As a 50 year old I've seen the quality of my hair decline over the past 10 years. My hair was brittle and broken and I'd started wearing it up all the time because it looked so awful. As soon as I sta... See more

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Rated 5 out of 5 stars

Growing out my greys & looking for a different shampoo to the colour protect one I’d been using. I was looking at Aveda as I’d used that before, but I loved the eco credentials and wanted to ‘support... See more

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Rated 5 out of 5 stars

I have used top hair care brands since my teens, looking after my hair. I found this brand by accident and thought I would give it a go. It's fabulous. My hair looks and feels healthy and I love that... See more

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Rated 5 out of 5 stars

Really great quality shampoo. I have been using the super nutrient shampoo for quite a while and I have seen such an improvement in my hair. It looks healthy and thicker. I have just started to use t... See more

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Rated 5 out of 5 stars

I’ve only been using the Super Nutrient Haircare set for a couple of weeks but am really happy with the results so far. There’s a definite reduction in hair loss when brushing my hair & after washing... See more

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Rated 5 out of 5 stars

I already use the super nutrient shampoo and conditioner which has worked wonders on my hair, my hairdresser has been amazed at how my hair has improved since starting using it. So when I saw the... See more

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Rated 5 out of 5 stars

I absolutely love these products. I was a bit sceptical at first but after ordering the shampoo and conditioner in bulk and having tried them along with the hair serum, body oil, face oil and lip balm... See more

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Rated 5 out of 5 stars

2 weeks in and very happy with results. Chose to try based on new cancer hormone therapy and dreading impact. So far glossy and silky and easy to style and has reduced scalp irritation. Hairdresser im... See more

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Rated 3 out of 5 stars

The product's in itself is amazing but customer support is 0. I was sent the wrong items when contacted about the mishaps it's been 5 days and no response.So sadly it's a no for me even though the pro... See more

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Rated 5 out of 5 stars
Verified

I love a good quality shampoo and now that I am in menopause I found I needed more from my usual shampoo. This brand is just amazing, my hair feels thicker, softer and the pumps you get with the bottl... See more

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Rated 5 out of 5 stars

I first discovered this shampoo on Facebook after seeing its numerous adverts and decided to give it a go, especially as the Black Friday deals were on. I am so glad I did. This shampoo leaves my hair... See more

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Rated 5 out of 5 stars

I bought the seaweed soap hoping it could replace the stuff prescribed to me for scalp psoriasis relief. After a week I was sold on the soap! It smells wonderful, is gentle on my hair, and best of al... See more

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Rated 5 out of 5 stars

The Organic Super Nutrient Body Oil is so lovely. A gentle squeeze of the dropper and spread on both palms is enough for arms, repeat for lower legs and again for upper legs. Sinks into skin beautiful... See more

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Rated 5 out of 5 stars

I am new to this product and tried it for the first time last week. The shampoo and conditioner had a nice clean fresh smell; which lingered after drying - great. The really good bit is the labelling... See more

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Rated 5 out of 5 stars

To be honest I was kind of sceptical at first, but from the first time using it I was over the moon by the quality of both the shampoo and conditioner! Truly amazing my hair felt so different, it’s s... See more

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Rated 5 out of 5 stars

I'm using this shampoo for hair loss. A friend gave my some to try and now I'm hooked. It has slowed down my hair loss and I'm seeing new hair growing again. It smells lovely and lasts ages. So I... See more

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Rated 5 out of 5 stars

Since I found Cornish seaweed shampoo and conditioner I would never go anywhere else. The products make my hair feel great and it shines it’s my favourite shampoo. I love the smell of them and they h... See more

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Rated 5 out of 5 stars

I am so glad I have found this company! The shampoo conditioner and the serum is the best I have used! My hair has stopped shedding! The serum really protects your hair from heat and tongs! Highly rec... See more

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Rated 5 out of 5 stars

These products are amazing my thinning hair feels stronger and thicker after just a few weeks, much less breakage too. Personally the whole service from product to delivery has been great.

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Rated 5 out of 5 stars

I have tried so many products now as I try and navigate the delights of perimenopause, which includes thinning hair. This is by far, the best product I have found on the market. My hair has never fel... See more

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Rated 5 out of 5 stars

I have only used this shampoo twice up to now and I can already feel the difference in the condition of my hair. Will definitely continue to use it.

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Rated 5 out of 5 stars

Second purchase of the shampoo and conditioner as it was on a 3 for 2 offer. Hair felt softer and more manageable. Will definitely recommend to others and continue to use.

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Rated 5 out of 5 stars

Although one of the things I ordered was missing from parcel I received a quick response and the problem was rectified very promptly.

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Rated 5 out of 5 stars

love the new purple shampoo/conditioner , it really lifts the colour and leaves my hair looking and feeling good.

Company replied

Rated 5 out of 5 stars

I am so pleased with the shampoo and conditioner. I am in my 60's and my hair had become dull and straw like in texture. I have used the products 3 times and my hair is now soft and shiny. Thank you.

Company replied

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Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Undelivered item

I placed an order but didn't receive it, although Royal mail said it had been delivered. I contacted the company explaining the situation and asked them to look into it. This was done promptly and a replacement sent out without question. I have puchased their excellent products before and will continue to do so having experienced excellent customer service.

8 December 2025
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Evans! We're sorry to hear your parcel went missing but really glad we could get it sorted quickly for you. We appreciate your loyalty and your kind words about our products and service 💚

Rated 5 out of 5 stars

So far I have used the shampoo and…

So far I have used the shampoo and conditioner. My hair has more bounce than before where it had become fine and flat. I am so pleased with it.

8 December 2025
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Diane! So pleased you're seeing more bounce — that's exactly what we love to hear 🌿 Here's to even happier hair days ahead.

Rated 5 out of 5 stars

Happy shopper

Happy shopper - happy hair - quick and easy to order - amazing products

7 December 2025
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thanks, Sharon! We love a happy shopper — and happy hair makes it even better 😊

Rated 5 out of 5 stars

Great smell

Great smell, organic and works well

6 December 2025
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you! We're so glad you're enjoying the scent and the results — and it’s lovely to hear you're appreciating the natural, organic touch 🌊

Rated 5 out of 5 stars

Best Hair & Skin Products

I have totally converted to the hair and skin products to the point of no return! It's been the best money I've spent and I'm reaping the best benefits! I recommend the shampoo conditioner and hair serum for hormonal stressed hair, life changing! I'm using the facial oil and my skin is glowing want to try the moisturiser next! Best natural products on the market - thank you The Cornish Seaweed Bath Co.

10 October 2025
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Wow — thank you, Zelda! What an amazing review. We’re thrilled to hear the hair care has made such a difference and that the facial oil is giving your skin a glow too ✨ We think you'll love the moisturiser just as much!

Rated 5 out of 5 stars

Super

Great product I love the shampoo & conditioner set it has really help with my scalp calmed down my dermatitis in a big way I love the smell fresh and clean and bringing enough of the product for my travel that’s how much I love it fantastic customer service

4 December 2025
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Marion! So glad to hear it’s helping calm your scalp and that it’s become your travel must-have! Delighted you’re enjoying the fresh scent too 💚

Rated 5 out of 5 stars

Heard about these products from my…

Heard about these products from my sister who actually lives in Redruth, in Cornwall. I love all the products I have purchased and also been given. Highly recommend them all

7 December 2025
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thanks so much, Julie! We love that your sister introduced you to us — and we’re thrilled you’ve enjoyed everything so far 💚

Rated 5 out of 5 stars

Balm & soap.

I really like the balm, use it as a cleanser after washing off makeup, using on dry skin such as hands and feet etc , has a nice smell too. It feels greasy to start but soaks in well and feels very soft after. Havent used the soap yet as still using current one. Happy with purchase, thank you. Hoping to get shampoo and conditioner from santa. 😁

6 December 2025
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Claire! So glad you’re enjoying the balm — it’s such a versatile little wonder. Fingers crossed Santa brings that shampoo and conditioner 🎅

Rated 5 out of 5 stars

Excellent customer service

Delighted with the products received. Also, when there was a problem with my order, which was no fault of the Cornish Seaweed Bath Company, they sorted it out rapidly, smoothly and professionally for which I was very grateful. Truly excellent customer service.

29 November 2025
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thanks, Carol! We really appreciate your kind words — and we’re so pleased we could resolve everything smoothly for you 💫

Rated 5 out of 5 stars

I love this shampoo and conditioner

I love this shampoo and conditioner, it has a lovely smell, and has stop my scalp from being so itchy. I would highly recommend these products if you have similar problems with your scalp.

6 December 2025
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thanks again, Shelly! We're so happy the products are helping soothe your scalp — and we really appreciate the lovely recommendation 🌿

Rated 4 out of 5 stars

Sadly not suitable for my hair

Sadly not for me I’ve been using for nearly 4 weeks and my hair is no better.
I’ve used as instructed, but if anything has my hair more greasy and flat.
I don’t use products on my hair and I’ve used natural shampoo with no extras in before using this product.
I’d tired not using conditioner, but made no difference still greasy and flat.
Apart from that I personally love the smell of the detox shampoo and shampoo and the company is good to deal with.
I also brought the body scrub which is lovely.

6 November 2025
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thanks for giving us a try, Lynn. We're sorry the products weren’t quite the right match for your hair, but really appreciate your kind words about the scent and your positive experience with us overall 💚

Rated 5 out of 5 stars

Amazing difference

Been using the produce for 4 months just ordered and received lovely free gifts as well for Black Friday the difference in my hair is amazing and even the hairdresser is shocked
Looks thicker healthy and growing

6 December 2025
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Dawn! It’s fantastic to hear about such a transformation — and free Black Friday treats are always a bonus 😊

Rated 1 out of 5 stars

Product left me with a birds nest for…

After using for a few weeks the product has left me with a birds nest for hair.
Customer service terrible, never respond !

5 December 2025
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello there,

Thank you for sharing your experience with us and we're very sorry to hear that our products left your hair messy.

We do try our best to reply to all our customers in a timely manner. However, we've had quite a volume of emails recently and admittedly has had some delays in our reply. We are so sorry!

It does sound like you might be experiencing the Sulphate detox and although not common we have a blog that explains this a bit:

https://www.cornishseaweedbath.co.uk/transitioning-to-a-natural-shampoo-the-detox-process/

Sometimes hair can feel drier or knottier when beginning to use shampoos and conditioners without Silicones. This can happen straight away or sometimes after a few washes. This is generally because silicones are essentially wrapping the hair in plastic, which can build up over time. When you stop using silicones, gradually the silicone diminishes, and the true condition of the hair is revealed, before the natural oils of the scalp and the seaweed and herbs begin to repair and enable the hair and scalp to be truly healthy.

We've recently launched our The Detox Shampoo to help some of our customers who undergo the detox journey and I am happy to send one to you for free if you'd like to try and persevere?

However, I totally understand that all this can be an uncomfortable experience and if you'd rather continue with the refund, I am happy to do this for you as well. Please send me an email directly at ellie@cornishseaweedbath.co.uk and I will take care of this for you.

Looking forward to your email.


Best wishes
Ellie x
CS Team Manager

Rated 5 out of 5 stars

Very Happy, No complaints

Easy to order, quick delivery, well packaged and dispensers easily fitted to shampoo and conditioner and work well. Have used 3 times now and very happy with the results on my fine and not very thick hair. After the first use my hair looked thicker and felt good. I love the scent also. I was pleased to see that they are now doing a styling foam which I have just ordered and have high hopes of it improving my hair even more. Very helpful and pleasant correspondence, would recommend this company

5 December 2025
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thanks so much! We're thrilled the products are working well for your hair — and great to hear the styling foam is on the way too 🌸

Rated 5 out of 5 stars

Very good shampoo and conditioner

I am new to this product and tried it for the first time last week. The shampoo and conditioner had a nice clean fresh smell; which lingered after drying - great.
The really good bit is the labelling on the bottles - so clear in the shower - I wont be mixing products up again!

3 December 2025
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thanks, Vera! So glad you’re enjoying the fresh scent — and yes, those clear labels really do help in the shower! 😊

Rated 5 out of 5 stars

A game changer

I found using the Seaweed shampoo a little strange at first and didn't really know if I'd made the right decision. After speaking to Hannah about my experience she explained I might benefit from using the Detox shampoo and she sent me one to try. Along with the hair & scalp oil it's been a game changer I've seen good results with my hair it's feeling fuller and in better condition. It does what it says on the tin. You just have to persevere and it will be worth it. I can also say the facial oil, soap and body oil I've been very happy with.
Ann Jauncey

4 December 2025
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Ann! We’re so pleased the detox shampoo and oil made a difference — it’s brilliant you stuck with it and saw the benefits 🌿

Rated 5 out of 5 stars

Something missing

Although one of the things I ordered was missing from parcel I received a quick response and the problem was rectified very promptly.

29 November 2025
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thanks, Charlotte! So glad we could sort things quickly for you — and we really appreciate your understanding 💚

Rated 5 out of 5 stars

Amazing!

Being menopausal and experiencing thinning hair I thought I’d give this brand a go. After the first wash and condition, my hair was almost frizz free which was an unexpected bonus! For me, there was a lot of build up from previous other shampoos and products so I bought the detox shampoo. I used this first, then the usual Cornwall seaweed Co shampoo followed by the conditioner. Wow! My hair is amazing and appears thicker! I thoroughly recommend these products.

4 December 2025
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Claire! Thrilled the detox routine has been such a success — frizz-free and fabulous sounds great to us! ✨

Rated 1 out of 5 stars

Appalling Customer Service - NEVER RESPOND

Order No. 455158

I placed an order during the Black Friday Event - only they didn't apply the discount or honour their offers. I have emailed them 3 times without reply and cannot find a telephone number to complain.

Appalling Customer Service

I have included my order number if they can be bothered to respond...

Alan Williamson

25 November 2025
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Alan,

Thank you for sharing your experience with us. We're so sorry that you never received a reply from us. We did have a few days of back log in emails that we're trying to get through, we're so sorry!

I tried searching for the emails you sent us, but couldn't seem to locate it. But no worries, I am happy to assist you with your concern about the Black Friday promo we had. Thank you for sharing your order number.

I checked and it looks like there is already a discount applied to your order which is the WELCOME10 code. Our discount codes don't work together. This is may be the reason why the BF promo discount didn't apply to your order. There is already a discount applied to it.

I see that the free items for our BF promotion are also added to your order:

1 x Revitalise Eye Gel Set (eye gel and roller)
1 x Organic Super-Nutrient Facial Oil
1 x Organic Super Nutrient Body Oil

Can you let me know if you didn't receive any of these free items?

Please feel free to email me at ellie@cornishseaweedbath.co.uk and I will personally help you resolve this.


Best wishes
Ellie
CS Team Manager

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