NewMindStart Reviews 2,903

We had an issue with an error, on our side and I requested support from The Newmind team. Angel got back to me within 12 hours with a solution. I had a further concern and likewise, within a few hour... See more

I tried the course, but it didn't exactly meet my expectations. But it wasn't the main problem. The page had some technical issues, it would stop responding and then close. So I couldn't really enjoy... See more

I've purchased a course and accidentliy also signed Up for the 7 days free trail membership. In my Account I could see the amount which would be taken off my Credit Card after these 7 days. Having ha... See more

If you buy a program, it leads you to a page that says begin program (or something like that) which hooks you into a 7 day free trial then a monthly membership for $89 a month! Be careful! Luckily I r... See more

Newmindstart platfrom has so much to offer, in the world that we live, these kind of experiences helps to improve mental, emotional, spiritual, and body health. I am very interested in somatic therap... See more

I couldn’t access my videos so I contacted them. Maria, the customer support manager replied within few hours ( in different time zones) with clear instructions and I could access them immediately.... See more

I had a surprise subscription that I was unaware I had signed up for but it was sorted out swiftly by Angel. Asmar also helped with a login issue. The course is great so far. Even though I’ve ex... See more

I accidently signed up for a membership after buying a course and worried about being charged. My customer service rep, Asmar, was so helpful and cancelled without any hassle. I definitely recommend t... See more

Wow ... I'm blown away! I had some technical difficulties after purchasing some courses at NewMindStart - caused by myself by clicking on a button accidentally :) (I subscribed for a membership whic... See more

NewMindStart offers a plethora od high quality content. My interest and need led me to them and after an issue with subscription, the support team, Bella to be precise, promptly addressed my problem a... See more

I really liked the fact that they replied to my emails very quickly.No delays and polite,respectful and clear responses.Angel was amazing she explained everything I needed and had the patience and und... See more

I am very technologically challenged! When I had trouble logging in Maya from Custom Service was so quick to help me and I could even feel the positivity through the messages. I can’t wait to get goin... See more

I signed up for a week trial, (not realizing it was just a trial), then surprisingly got charged for a subscription. I emailed New Mind Start explaining my error. Within an hour I received an email fr... See more

Great service! Also got unwanted subscription for 89$ but within an hour after mailing got it solved (and got the price of 9$ so definitely went for it instead of cancelling! ) Today faced an... See more

I had a small issue where i didn't see that i was purchasing a subscription (completely mea culpa) . I contacted the New Mind Start customer service, and almost instantly i heard back from a lady ca... See more

Amazing customer service! Maria and Pauline were super helpful, understood what I needed and acted fast. This makes such a difference when dealing with a company and I will buy again in the future for... See more

Maya was my person of contact and she got back to me right away and with kindness. I really appreciate the help and can say that Maya really is an asset to this company. Great costumer service experie... See more

I had a great experience with customer support manager, Angel. She was quick in responding to my questions and could deal with the problem professionally without any delay. Thanks to her, I could star... See more

I purchased a course (kids massage), which was excellent. My kids love the massage. What I didn't notice was that when you purchase a course you start a 7 day free trial, with the monthly membership.... See more

just bought a course (7 days gate/dance) from newmindstart. A little complicated to understand the access procedure but the communication through email with BELLA and MAYA are very clear and quick! I... See more

I want to thank the support team and especially Pauline who was really very efficient. As a French I made a mistake by enrolling a course I didn’t want to. Pauline was so helpful and in only two email... See more

They are so prompt in responding which is so refreshing to experience from an app company. I’ve only had good experiences with NewMindStart. They demonstrate very attentive customer service. Human con... See more

I requested a refund, and I was genuinely surprised by how smoothly and quickly everything was handled. Julia from customer service was not only fast and professional, but also incredibly kind an... See more

I recently reached out to New Mind Start because I was having issues accessing some of my lifetime courses — and I have to say, their customer support exceeded every expectation. Thomas and... See more

I accidentally signed up for the membership after a purchase so had to cancel my membership subscription. I emailed NewMindStart and Maya responded promptly in minutes and canceled my subscription wit... See more

I needed help because of an incorrect registration. Within 5 minutes, I received support by email and within 10 minutes, the issue was resolved. Very fast and helpful customer service and nice, afford... See more

I did not give 5 stars because when I was registering for something, the system indicated that I was obliged to register for another one as a free trial, which would end in 7 days, and then I would ne... See more

I bumped into this incredible online course on Facebook and bought 3 classes. Then I’ve tried to activate my courses but I couldn’t . I reached out to support team couple of times . The resposes was... See more

NewMindStart is a great program and they have very helpful service. Maya responded to my email request so fast and friendly and helped me efficiently and kindly with my request. Thank you Maya! :)

I felt better after finishing the tasks. I haven't been able to move for a while and so I thought the exercises would be almost impossible to perform. But they were easier than expected. This experien... See more

I signed up for my second course with Newmindstart, Qigong for women. I loved the first course I had done with them so much. I had a problem loging in to my account and I was helped within minutes of... See more

I purchased by mistake a monthly subscription and, afetr noticing transaction notifications from my bank account, I asked for cancelling. Maya, the customer support manager, immediately replied to... See more

I have yet to try the course that I have purchased through Newmindstart Platform. But I contacted Customer Service and was helped by Pauline. She answered all my questions promptly and helped resolve... See more

I was not happy that I had to go through customer support to cancel my free trial subscription, instead of just clicking a button. But Louise from support was very kind and helpful, so it was no bigg... See more

Great customer service base. Even when it was time for me to cancel the subscription they replied to me in a timely manner and cancelled the subscription with no further ado. Thank you Bella.

I recently had an issue with my subscription at Newmind. I dealt with Thomas who responded very quickly to my enquiries and was able to resolve my issue in a timely manner for which I was very gratefu... See more

I would like to express my gratitude for the amazing customer service from Maya! She was prompt and extremely and helpful! Thank you so much! I really appreciate the amazing help I received!

I mistakenly subscribed for an additional course (I do not like their website, too loud..). But when I contacted customer service, it was Maya, the Customer Support Manager who helped me out, very und... See more

I signed up for a course, without realising that I’d also signed up for a subscription to a library of other courses after a 7 day free trial. As I am not in a position to avail myself of the subscr... See more

Newmindstart is a very useful site with many helpful videos. Unfortunately I made a mistake, but Louise - in the customer service - kindly helped me, thank you to her.

Costumer service is absolutely brilliant unlike any other platform I have joined before. Thank you Angel for your quick response and fantastic help! I will definitely recommend this platform to my fri... See more

5stars for customer service. Received super quick response from Pauline, Customer Service Manager within a couple of minutes of sending an email. Issue promptly resolved, friendly, kind and understand... See more

I unintentionally signed up for NewMindStart and got billed. Contacted support immediately to request a refund. Annet and Louise had me taken care of the next day. Phenomenal response time and support... See more

Customer support manager Maya replied to my email within hours. She was very helpful and prompt with my needs. Besgul

Great help and fast response from the support team. Nicolas from support, sorted out my issue directly.

Julia was very helpful and answered my question quickly. She didn't pressure me to stay signed up.

Pauline was really helpful and understanding, she also provided different options and was keen to help.

Maya was very detailed, helpful and gave me a lot of information in short terms. O am very satisfied with her support, dedication and survey.