Powercity Reviews 608

i have ordered the fridge and explained that i live on the second floor with no lift. There is noone to help as i am a widow. The guys delivered the fridge and left it in the hall explaining that t... See more

Tv returned for repair THREE times under warranty. After third time requested replacement or refund. Both options refused.

I usually don't leave reviews, but my experience in Powecity today left me speechless. The sales man Darren was beyond rude and unhelpful with the worst attitude I've come across. You can tell he has... See more

Never met such rude sales staff in the Swords branch. When called the customer service line the lad there was as bad. How do these rude individuals get through an interview?

I wasn't happy with my last visit to Power City Blanchardstown, as the staff were so rude. However, after today's experience, I had to write a review. I asked 1 girl (on the floor) if they sold... See more

We bought a toaster and microvawe in power city carrickmines.im native polish and one of the sales team was speaking polish too.i wanted ask him couple of question in my native language...the answer i... See more

Bought a wash machine the 19th December 2024. Last week it start leaking called Power City was told I'd to contact the manufacturers to get a call out. Absolutely shocking after care service a week... See more

Would never purchase from Powercity again. Our dishwasher broke after 4 months and Powercity passed us over to Whirlpool who after 4 visits could not fix the machine we finally got a new dishwasher d... See more

Brought in a laptop for repair (only six months old) for the second time. Took it for 3 weeks without a word. After contacting them I was told it would be €160+ to fix a "customer induced damage". For... See more

Faulty washing machine under 12 months old. I had no luck with the manufacturer fixing it so went into Powercity to get a refund. I had planned to get a new washing machine with the refund. Anthony th... See more

Faulty appliance ( miele vacuum cleaner) would not exchange and would take minimum of two weeks for them to look at it more than likely longer. So no vacuum cleaner for possible three to four weeks... See more

Purchased two 55" TCL TVs. Both wall mounted. After a few weeks both machines separately developed a dense black vertical line down the left side of the screen. Management in Powercity claimed that in... See more

Dreadful site I don't think I'll bother searching it for anything anymore. I always got my electrical goods from powercity and was always happy with them but now it's too much hassle searching their... See more

This company is only intetested in selling products .. the staff are poorly trained if at all.. they are only polite when they see you want to.purchase but they offer no helpful service if you have an... See more

I only gave 1 star because there is no option for zero. An absolutely terrible company to deal with. Customer service is atrocious and they will not help you at all if you have a complaint. I am years... See more

Ordered a washing machine - Collected it and brought it home- on opening it the machine was full of Black mold. - customer service acted as they where doing me a favour by taking it back and sugg... See more

I'm absolutely disgusted how I was treated by powercity Northside. They gave me the wrong information saying that all washing machines/ dryers and combos were all the same size. Then I got it delivere... See more

absolute kip stay away spend your hard earned cash elsewhere ,,i am down nearly £1500,,never again dodgy appliances ,once they get the sale your on your own ,,any problems you have no come back ,,,co... See more

Would not give me refund or let me return item . How else can.i check if it works without opening box. Don't go to power city staff not helpful at all and need more people skills .power city and to th... See more

I bought a washing machine from Power City and also paid for installation. The driver said he could not install it and I needed a plumber. I emailed saying that I wanted to return the machine and get... See more

I had an awful experience in 2022 trying to return a faulty TV. I persevered and eventually did secure a refund. My main issue was the abusive manner that I was spoken to by Damien in customer service... See more

I purchased a dryer and paid for delivery. This cost 500 euro. I took a day off work to wait for the delivery as I was not given an approximate time to expect the delivery. When the dryer had not arri... See more

We bought a new fridge from Powercity. They were meant to install it and take away the old fridge. the delivery guy arrived with the new fridge in it's packaging and left it sitting int he middle... See more

Wanted to return an item that was of no use, though bought in good faith assuming it would be of use. They would not take it back and refund or give store credit in the shop it was purchased in. The f... See more

Bought two fans! FAULTY ONES. Tried ringing them and you the only way to contact them is online. There is a phone number however it automatically hangs up on you. 1 hour drive away! I will want a full... See more

I had an absolutely horrendous encounter with the so called head of customer service in the head office in Bray... it's a disgrace to have somebody like that dealing the public - never again will I sh... See more

Re Washer Dryer. I bought a new washer dryer in Power City Finglas Village a few days ago .The man in the shop was more than helpful. The night mare came ,when the delivery man called Ken... See more

I bought a fridge-freezer from Power City in Airside, Swords for about €425. They delivered the new one and I presumed they'd take the old one back. They refused to, even though I'm pretty sure they'r... See more

I ordered a fridge and was given a delivery day of Thursday 31 July and was told I would get a delivery time the night before. I was given a delivery time between 1pm and 6pm, a very large window. T... See more

My mother is an elderly woman. She ordered a new dryer from the Coolock store. This included delivery and an extra charge to take away the old dryer. The driver arrived and to be fair made effort to... See more

Another disappointed customer. Similar experience as others have mentioned. All smiles at point of sale, but they don't disclose other conditions. A few days before delivery we were told that unl... See more

I hate leaving bad reviews but this is ridiculous. I just bought a washing machine from Power City Tallaght but I didn't check the dimensions (my fault) I opened the box/packaging at home and then rea... See more

AVOID Power City!! This INCOMPETENT company lost the washing machine we ordered. Their website allowed me to purchase a washing machine saying it was in stock, only to find out after they had taken m... See more

Bought dishwasher in power city after few weeks water not heating up and have to go online to get it fix but the like of me haven't got a clue how to go online ....never again I will buy anything in p... See more

Terrible experience with power city Bought a dishwasher and the installation which was arranged by them was unbelievable faulty, resulting with the door eventually falling off in my hand. After... See more

I wrote to Power City to express my disappointment with recent service but I have not received a reply or acknowledgment. I wont be shopping there again.

Customer service department really unhelpful. Can't give me any information on when my item was purchased to see if its still under guarantee, even though it was supplied and fitted by powercity staff... See more

I bought a fridge freezer from powercity clondalkin branch. Although Fergul was very helpful in store. He told me I wouldn't get my fridge freezer delivered until today Thursday 31st July. I took the... See more

Fella in shop was rude he ended up giving me the wrong product and when i rang to get intouch the girl on the phone was so dull wasnt helpfully at all and not being able to ring the shop and talk to s... See more

If I could give less I would. My experience of power city has meant I would never shop again with them . I ordered in shop and agent in shop very pleasant and helpful. It was the agent I spoke with on... See more

Absolutely disgraceful came with my washing machine wouldn't take the old one and verbally abused me and frightened my grand daughter with the screaming from him never again

-5 star ,very bad experience of racism’s in coolock powercity . Don’t know where to complaint …

Review for Power City I had an absolutely horrendous experience with Power City’s customer service, particularly with Anthony McDonald. His behavior was shocking—rude, dismissive, and utter... See more

I have been a long standing customer of powercity, have bought many large and small appliances over the years but my latest interaction with them has been so bad that it has put me off buyin... See more

Bought a TV 16 days ago next day went on holiday when I came back I took the TV out of the box hung it on the wall turned it on was cracked was told it was caused when TV was taken out of box told it... See more

Worst experience I ever had!! Only one star as no option for 0 star.I purchased a fridge/frizer from them including delivery and installation and the person that sold the item was nice unfortunately... See more

Visited swords branch to buy a radiator. Stood around with no help despite nobody being in the store. Had to go on their website to find info and prices as many items.s not labelled. Waste of time

Terrible customer service—I’ll never buy from them again! I spent over €2,000 on various items, yet I was treated poorly. I accidentally ordered a gas cooker instead of an electric one and imme... See more