I've had an absolutely outstanding experience with Simplepeptide – hands down the best peptide source I've ever used.Yes, I've spent more than I'll openly admit , but every single dollar has been wo... See more
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Simple Peptide is a Research Chemical site focused on providing the best customer service and best quality products in the industry. Our everyday low prices are unmatched and unlike others, we have a live customer service department, online chat service and respond to emails within the same business day. We don't do flash sales or dump inventory and instead offer a reliable and consistent experience for our customers. Our customer service team is standing by to help with orders, general questions and provide assistance wherever possible. Visit our site at www.simplepeptide.com or call us anytime at 877-711-0702
Contact info
6586 W Atlantic Ave Suite #1112, 33446, Delray Beach, United States
- 877-711-0702
- Support@simplepeptide.com
- simplepeptide.com
Replied to 37% of negative reviews
Typically replies within 1 week
The best!
Simple peptides is second to none! Excellent customer service, quality product...what more can you ask for? So glad I found them early in my peptide journey!
Excellent customer service and quality…
Excellent customer service and quality products with fast shipping equals a wonderful experience....GREAT JOB SIMPLE PEPTIDES!!!!
Products Not Consistent and Customer Support Worthliess
I reordered 2 bottles of the tesofensine that I had previously purchased from this merchant. My first order arrived as a single bottle containing 60 capsules that matched the product shown on their website. The new order I received was completely different: it arrived as two bottles containing 100 tablets each, not capsules. Both the bottles and the pills looked different from my original order and from the product advertised online.
I contacted the merchant multiple times beginning on 12/2/25 to clarify why the product form changed (capsules vs. tablets), why the quantity per bottle changed (60 vs. 100), and what the correct dosage actually is. I received inconsistent and contradictory answers. At one point they told me the dosage was different; then they claimed it was the same; then they could not explain why the bottle label listed “500.” They also could not explain why the capsule version contained 60 and the tablet version contained 100 if they were supposedly equivalent.
I called again on 12/3/25 and 12/4/25 and was told twice that someone would call me back with an explanation. No one did. On the evening of 12/4/25, I requested a refund. I opened one bottle before realizing the contents were different, but I did not ingest any of the product.
The merchant agreed to refund only one bottle. Their website states that opened products may be refunded on a case-by-case basis, but they refused to approve this despite being unable to tell me what the product actually contains or why it differs from what I originally purchased.
Because the product I received does not match what I previously purchased or what the merchant advertises—and because the merchant cannot verify the contents or dosage—I do not feel safe ingesting it.
Super impressed
Super impressed with The Simple Peptide Company. The ordering process was smooth, packaging was clean, and the peps I chose were exactly what I needed and you can tell they care about quality. I’ll 100% be ordering again
Amazing customer service
This is the second time I have ordered from Simple Peptide. The first time was great, and everything arrived as ordered. The products are high quality!! There was a misunderstanding on both of our parts on my second order. I called customer service and spoke with Victoria. Victoria was very understanding and explained what had occurred. Victoria corrected the issue that was actually my fault to offered me the discount price from the cyber-Monday sale. Victoria was amazing and because of her as well as the quality of the products I will continue to do business with and recommended Simple Peptide to my family and friends.
My account has gotten hacked into twice…
My account has gotten hacked into twice nice right after ordering peptides from this place. It will also delete your points you have earned if you try and add another coupon
Purchased using cryptocurrency (HUGE…
Purchased using cryptocurrency (HUGE MISTAKE) there was an unacceptable delay with my order. I was uninformed about the delay that was due to no fault of my own. I reached out to customer support and explained that my order said complete but the order sat for a whole day and was not processed within the same business day as SimplePeptide claims will happen since the purchase was made before 3PM est. I am now going to be behind schedule if my product is ever sent to me. Had me as a customer but I don’t appreciate this type of service will have to go somewhere else where I am valued as a customer.
This is the second time I posted this…
This is the second time I posted this review I don't believe retro Tide Is Real I've taken it for 3 months now the first two were from a different source and I lost 14 and 7 lb I bought simple peptides Reddit true tide and I lost nothing but gain 3 lbs I really think this material is fake and they should be criticized and not purchased from anymore
The medicine does what it says it will…
The medicine does what it says it will and have lost 24 pounds so far in about a 6 week period, have even started buying smaller clothes
I've had an absolutely outstanding experience…
I've had an absolutely outstanding experience with Simplepeptide – hands down the best peptide source I've ever used.Yes, I've spent more than I'll openly admit , but every single dollar has been worth it. The quality is legit, the results are real, and my latest bloodwork proves it: numbers dramatically improved across the board, and I feel incredible – stronger, sharper, and more energized than I have in years.If you're serious about peptides, Simple Peptide delivers. Period.
Great customer service!
Customer service was very responsive & Victoria handled our concerns without any trouble. Would happily do business with this company again knowing that they take care of their customers.
This was my very first time ordering…
This was my very first time ordering and everything was quick and easy to control. Unfortunately my package was stolen from my front door with minutes of delivery. I contacted Customer service and immediately they were on top of getting me a new package.
Issue with order
I had an issue with my order and SP was right on it and sent me out a new order. Very nice to work with.
I’ve been researching peptides pretty…
I’ve been researching peptides pretty extensively lately, mainly the company processing & distributing them. Of all the companies that run across SimplePeptide is in my top 3 for quality, price and swiftness. I just made my 5th purchase and will continue making more in the future. RJ
Victoria in customer service is…
Victoria in customer service is absolutely the best!!! She is patient, and has a wealth of information to share, to make this process easy! If you have any questions, ask for Victoria!!
Ty!
Tori
Go-to peptide company
Simple Peptide is my go-to and has been for some
time now. All of their products are legit. I get results from everything I use of theirs. The shipping is stupid fast and the prices are decent. They aren’t the cheapest out there, but you get what you pay for…especially with this type of research..spend the extra money.
Purchase by Mistake
I made a purchase by mistake and they were very quick to respond and say I had 30 days to return the item. I will gladly do business with them in the future...ty.
No COA for HCG
Ordered HCG and realized the batch number does not correspond to any of the COAs on the site. Called in and the rep said it must be a new batch and to send an email and they’ll email me the results over. In my email I requested- Purity, quantity per vial, and identification of compound. Please see response….UNACCEPTABLE FOR RESEARCH PURPOSES!!
Simple peptide response-
Hi xxxx-
Our team has responded to your request (#58956):
Hello xxxx
Thank you for reaching out. Unfortunately, our third-party testing partner, Freedom Diagnostics, no longer performs purity testing for HCG. HCG is a very large protein, and due to its molecular size and complexity, they are unable to accurately test this product.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding. Please let us know if you have any other questions or need assistance with alternative testing or products.
Thank you
Thank you for choosing Simple Peptide!
Simple Peptide will never send DM's through text, TikTok, or other social media. All purchases are made securely through our website and orders are shipped via FEDEX or USPS only. If you suspect fraudulent activity, please contact us immediately at xxxxxx
You can reply directly to this email to continue the conversation.
Best,
Simple Peptide Support
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