Slipintosoft Reviews 1,292

TrustScore 4 out of 5

3.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are very satisfied with the products, highlighting their excellent quality and the fact that they often exceed expectations. People appreciate the softness and comfort of the items, especially silk sheets and cashmere scarves. Consumers also mention the perfect details and colors of the products, which make them suitable for both casual and dressy occasions. However, some reviewers report issues with the order and delivery service, indicating a lack of consensus on these aspects. While some customers received their orders promptly and efficiently, others experienced delays and problems with shipping, including deliveries to wrong addresses. In addition, the return policy has been criticized, mainly because the company is not based in the UK, and the return must be shipped to the USA at the customer's expense.

Based on these reviews

Rated 4 out of 5 stars
Verified

Great product. The only problem was with the shipping. It was delivered to the wrong address and found in my neighbours truck after receiving a picture of it being left in a retail store somewhere.

Rated 4 out of 5 stars
Verified

Very soft. Loved the color. A little shorter than I thought but I still love it

Rated 3 out of 5 stars
Verified

I purchased a cashmere top - beautifully presented & boxed. Unfortunately didn't suit me so - had to return. What I hadn't realised, when browsing, it was not a UK company since the price was in ste... See more

Rated 3 out of 5 stars
Verified

The blouse was not the blouse pictured. The neckline was too high up on the neck, not as pictured. The sewing of the shoulder seams wasn’t well done. When I asked to return it, the customer servi... See more

Rated 5 out of 5 stars
Verified

Bought a beautiful silk dress from this company. I was not disappointed. The dress matched the photo on line. Perfectly made . Excellent customer service. Would highly recommend both goods and company... See more

Rated 5 out of 5 stars
Verified

Beautiful piece as described. Great quality at a great price. Shipping took a little longer than I expected and I didn’t realize it wasn’t shipped out from the US. Now I know this for next time and fo... See more

Rated 5 out of 5 stars
Verified

This cashmere scarf is exactly what I wanted. It’s gorgeous. Very luxurious and soft to the touch. It exceeded my expectations. I have already worn it several times and have gotten lots of compliment... See more

Rated 2 out of 5 stars
Verified

Very late on delivery and then got wrong product. Correct one was delivered a day later. Was asked to pay for return of wrong product with help reimbursing. I said no as they said Fedex was cause o... See more

Company replied

Rated 5 out of 5 stars
Verified

This company is simply outstanding. I have been shopping the web worldwide for a good 20 years. They are up there with the best of the international companies doing business on the web. Their customer... See more

Rated 5 out of 5 stars

Slipintosoft is sleek. I must admit, I thought the product wouldn't be good or wouldn't fit me after seeing some negative comments. It’s definitely not the absolute finest, highest-grade cash... See more

Company replied

Rated 5 out of 5 stars
Verified

I have worn silk shirts due to allergies for years. I decided to spend significantly more than I usually do on other websites. Usually I limit shirt's $50.00 at most due to family budget. I will be pu... See more

Rated 5 out of 5 stars
Verified

We absolutely love what we purchased. I appreciated the follow up contact about sizing after we ordered. It took a long time to get here but , we really enjoy every thing we have.

Rated 5 out of 5 stars
Verified

I tried Slipintosoft for a cashmere scarf and received a beautiful article with perfect coloring that I couldn't find anywhere else. Great quality and value.

Rated 2 out of 5 stars
Verified

I wasn't aware when ordering that the items were coming from the USA so delivery was slow. The item didn't fit which is not unexpected when buying on line but the cost of return to USA was £24 which m... See more

Company replied

Rated 5 out of 5 stars
Verified

Great dress can be worn for both casual and a more dressy occasion. The fabric is soft and lightweight. Would definitely buy another dress from this company again.

Rated 5 out of 5 stars
Verified

A lovely product ( scarf) as advertised. Efficient and prompt service. Highly recommend this company based on the positive experience I enjoyed with them. Thank you.

Rated 2 out of 5 stars
Verified

Be aware of quality and returns policy you need to ship back to the US at your own expense. One item arrived and it looked defective

Rated 3 out of 5 stars

I bought a beige striped beanie, expecting to pay the £46 specified online (I have a screenshot). When the hat arrived with its invoice, the price had gone up by a pound, but, to my horror, the postag... See more

Rated 5 out of 5 stars
Verified

Easy to order. Product received lived up to description and arrived within the timescale set out when ordering.

Rated 5 out of 5 stars
Verified

Slipintosoft has made a dress that is perfect! I have never had a sweater dress and was a bit reluctant but when it arrived I was amazed at the detail. I am going abroad soon and this is the perfect... See more

Rated 5 out of 5 stars
Verified

It has the same colors as I've seen in the picture. Very good quality of fabric. It was way beyond my expectations.

Rated 5 out of 5 stars
Verified

The products are lovely, very soft, and useful length. The package came quickly and was carefully wrapped.

Rated 5 out of 5 stars
Verified

The quality of the product is very high! Delivery was fast and sure! The color of the blouse is not exactly I was looking for, but it is very very noble !!!! Thank You for all!

Rated 5 out of 5 stars
Verified

Lovely and soft cool cosy n just fabulous to sleep on ill buy more Highly recommended

Rated 3 out of 5 stars

The cashmere gloves were a disappointment as they are not warm at all. To be warm two pairs worn together would be needed as they are also of a very thin gauge of material and, a loosely fit as well.... See more

Company replied

Rated 5 out of 5 stars
Verified

Here is the English translation of your review: --- I would like to express my sincere gratitude for these wonderful pure silk sheets and pillowcases. It's a true pleasure to fall asleep and... See more

Rated 5 out of 5 stars

The sweaters arrived promptly. Nicely packaged and good quality, offering value for money. An issue arose over the order (not the fault of the company) and the customer services dept were excellent.... See more

We perform checks on reviews


Company details

  1. Clothing Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Hair Product Store
  5. Home Goods Store
  6. Silk Store

Written by the company

Slipintosoft offers stunning, soft, and sustainable fashions crafted from the world’s finest silk. From sleepwear to bedding, Slipintosoft offers exquisitely designed silk products designed to keep you cool, comfortable, and beautiful.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

The silk gown I ordered in 3x

The silk gown I ordered in 3x, which is typically my size, fits perfectly!! It did not take long to receive the gown. I ordered it in blue. I am very satisfied, and wish that there were more than 2 colors to choose from in this style.

I also ordered a large white silk hair scarf. It fits amazing as well! I look forward to ordering more silk gowns!!

14 November 2025
Rated 5 out of 5 stars
Verified

Beautiful piece as described

Beautiful piece as described. Great quality at a great price. Shipping took a little longer than I expected and I didn’t realize it wasn’t shipped out from the US. Now I know this for next time and for this order it wasn’t a big deal because I didn’t need it right away.

1 November 2025
Rated 1 out of 5 stars
Verified

Worst return process ever on your own costs!!!

The quality of the product did not meet my expectations. It smelled really chemical and bad so I decided to send it back, but unfortunately I got surprised by the most difficult return process I have ever experienced at any online store. Don’t order if you live in Europe since you need to bear the high costs to send the package back to the US!!! Keep your hands off that ecommerce company and reas the legal notice before ordering. Its a suspect chinese company with bad quality products appearing to be an European business.

23 October 2025
Rated 5 out of 5 stars
Verified

Luxurious and buttery soft cashmere!

This cashmere scarf is exactly what I wanted. It’s gorgeous. Very luxurious and soft to the touch. It exceeded my expectations. I have already worn it several times and have gotten lots of compliments on it. It was well worth the price. Shipping was extremely fast too.

12 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look