Currys  Reviews 395,330

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly attitude. Consumers appreciate the efficient and courteous service provided both in-store and online. The delivery service also receives positive feedback, with people highlighting the punctuality and professionalism of the delivery personnel. However, experiences with the products and the ordering process appear to be mixed. While some people are satisfied with their purchases, others report issues such as missing items or difficulties with online orders. Consumer also report that the product is not always aligned with their expectations.

Based on these reviews

Rated 4 out of 5 stars
Verified

Called to purchase a TV no visbible salesperson available eventually member of staff arriving for shift assisted and eventually found a TV salesperson, who was quiet knowledgable. On trying to check... See more

Rated 4 out of 5 stars
Verified

As usual item we wanted wasn’t in stock, however ordered online and pick up from store was good. We were given a voucher when item wasn’t in stock which was appreciated. When we ordered the laptop o... See more

Rated 4 out of 5 stars
Verified

TV has great image quality, but I wish that I had been warned that Samsung TVs cannot pass DTS sound through the eARC HDMI. Very frustrating and still trying to find a workaround that maintains lip sy... See more

Rated 4 out of 5 stars
Verified

Excellent offers over Black Friday. Chose a printer to be collected in store. Collection was straight forward as was recycling my old printer and cartridges for ‘cash for trash’. The member of staff w... See more

Rated 3 out of 5 stars
Verified

Ordered online and paid no problem. Selected 3-5 day delivery and waited for notification. Got notified and delivery was as advised. However, problem was that two items were ordered and only one was d... See more

Company replied

Rated 5 out of 5 stars
Verified

bought new apple i phone 16 sam the sales personnel was excellent in dealing with the transfer of data between phones.but i felt he was the only member of staff who was doing anything had he had to le... See more

Rated 5 out of 5 stars
Verified

Online purchase to buy washing machine. Found Curry's website very easy to navigate with great selection of products. Great price paid for Bosch Washing Machine on Black Friday deal. Able to select... See more

Rated 5 out of 5 stars
Verified

Easy to use website, clear detailed info, simple to order. I bought a tablet but setting up defeated me. A visit to Currys Sittingbourne put my mind completely at rest. Ben carried out the set-up, exp... See more

Rated 5 out of 5 stars
Verified

The mp3 player was delivery on time and was in good condition. It had bluetooth capabilities and the audio quality was quite good. Only issue is that it will start playing the next album in the librar... See more

Rated 3 out of 5 stars
Verified

Let down by Royal mail tracking service. Was advised by Currys on Dec 3rd that my purchase was scheduled to arrive by Royal mail by Dec 4, however the tracking number was only recognised on the royal... See more

Company replied

Rated 3 out of 5 stars
Verified

Got a good product at a good price, ordering online was easy and communication regarding delivery and expected eta was good. My only real gripe is that I bought the product at Christmas, was a gi... See more

Company replied

Rated 5 out of 5 stars
Verified

Just purchased new Bosch fridge freezer from Curry's in sale. Amazing bargain. Have had fridge/freezer just over a week, very impressed. It has loads of room in both fridge and freezer, runs quietly... See more

Rated 3 out of 5 stars
Verified

On line purchase.Said flexible credit was 29.9% but at checkout it was not it increased to 39.9% another £ 4 for for 36 months , wanted to cancel it’s really difficult to get hold of customers service... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to order; however, following payment, no receipt sent by e mail. This could have caused problems in the future; however, rectified by the assistant at pick up. Apparently paying by Apple Pay... See more

Rated 5 out of 5 stars
Verified

Helpful sales assistant able to answer our questions. Never felt any pressure to buy. Our purchase was not in stock, needed to order. Order, paperwork and insurance cover all completed efficient... See more

Rated 5 out of 5 stars
Verified

I was looking for a replacement washing machine. I was approached by a gentleman asking if he could assist.immediately he was so helpful and couldn’t do enough for me, he made me so relaxed and at eas... See more

Rated 5 out of 5 stars
Redirected

We had exceptional service in our local Currys in the past three weeks. We originally went in to purchase a coffee machine, and were served by a lovely lady whose name escapes me. The next visit was t... See more

Rated 5 out of 5 stars
Verified

The assistant who served me was extremely helpful, explained all options clearly and was very approachable. Very impressed. She found me an alternative option when the washing machine I had selected... See more

Rated 5 out of 5 stars
Verified

Curry's in Clacton has a great group of people who are genuinely interested in helping customers with a smile. This time we were served by Woody who was sent to attend to us, double checking everythin... See more

Rated 5 out of 5 stars
Verified

Needing to replace a PC printer we called at Curry’s, Morfa, Swansea. Rhiddim, helped us find the best printer that suited our needs. He was knowledgeable, patient and made the whole experience most p... See more

Rated 5 out of 5 stars
Verified

Excellent knowledge of the telephone operator, I was looking with blinkers on for a tablet like mine. He told me of an alternative one, good spec and storage. He was very patient with me when th... See more

Rated 3 out of 5 stars
Verified

I ordered a turntable as a gift and some other items , they arrived, in the pouring rain with the turntable just in it's actual retail box! The other items were in one large box together so couldn't b... See more

Company replied

Rated 5 out of 5 stars
Verified

I was getting more and more stressed as I was totally unable to purchase a new cooker on line, so ended up going to my local branch. I was hesitant because I thought that on line shopping was cheaper,... See more

Rated 5 out of 5 stars
Verified

We were served by Robert who was extremely helpful and friendly. He gave us all the information we needed to help us choose our washing machine. He explained how we would hear about our delivery date... See more

Rated 5 out of 5 stars
Verified

Product seems great. Pre-purchase advice extremely helpful. £79 set up of computer was values for money given time involved. Set up at home went smoothly and when I couldnt find files that should hav... See more

Rated 5 out of 5 stars
Verified

I really like visiting the Huddersfield Currys in the Retail Park. Always a friendly staff member greeting you when you enter and checking if I need any help or direction. That staff member coordinate... See more

Rated 3 out of 5 stars
Verified

Long wait at the collection desk. No staff members there. Asked the customer service chap who was wandering around with a walkie talkie for help - he was very dismissive, saying there wasn’t anyone av... See more

Company replied

Rated 4 out of 5 stars
Verified

The sales assistant was very pleasant and helpful I was going to buy a wall bracket as well but as I was going to be charged to have it fitted I changed my mind I think its absolutely ridiculous tha... See more

Rated 3 out of 5 stars
Verified

I liked the quality of staff Didn't appreciate that I had to send back by myself a product I ordered by mistake I wasn't offer the possibility of having a voucher I wanted to order an upgrade phone... See more

Company replied

Rated 3 out of 5 stars
Verified

On my initial visit the guy was helpful and friendly but it went downhill after this. Promises were not kept, lack of tech staff to assist. Complaint made but this did not make a difference as I arriv... See more

Company replied

Rated 5 out of 5 stars
Verified

Visited the Craigavon store recently to purchase an oven. Joel helped me and had a fantastic product knowledge throughout the store. Joel also answered all my questions big and small his patience with... See more

Rated 5 out of 5 stars
Verified

The tumble dryer arrived on time on the day we had requested. We also had a phone call that morning advising us of a time of arrival. Both men were polite, helpful and efficient . They fitted the tumb... See more

Rated 5 out of 5 stars
Verified

The assistant that served me knew exactly where to direct me to the laptop that would suit my needs. His knowledge of the products on display was demonstrated well. He was polite and had good communic... See more

Rated 5 out of 5 stars
Verified

Item available next day. Same price as everyone else. Delivery time notified early on day of delivery. Just a bit late notification came in a timely manner. Less than 10 mins in the end. Well done!

Rated 5 out of 5 stars
Verified

Well I been served well by Mr Tariq at Hanworth branch in Hounslow. It’s always nice to be in this branch. I have been in Brentford branch and to be honest I am totally gutted about the customer serv... See more

Rated 5 out of 5 stars
Verified

Ordered online, received a message saying it was ready for collection very quickly afterwards. Attended at the shop at Bury where the staff were extremely pleasant and helpful. Hoover is working a tre... See more

Rated 5 out of 5 stars
Verified

Absolutely brilliant service from Yogi, who's been there only a month! Nothing was a trouble for him, so grateful we ended up sorting our Christmas shopping with him, not the other person, who we felt... See more

Rated 5 out of 5 stars
Verified

Amazing customer service, we had a little wait, but understandable as it was Black Friday weekend. The staff were lovely and apologetic for the wait. That goes far in my eyes. Staff were knowledgable... See more

Rated 3 out of 5 stars
Verified

Nice sales man in the shop, but delivery is too long 12 days ! Not competitive with other companies delivery times. Then the window is 8am to 8pm, hear the day before on your slot 😞

Company replied

Rated 5 out of 5 stars
Verified

Bought item online, went to collect the following day, very friendly young lady assistant located item immediately,and carried it out to my car "was quite a large and heavy package" for me. Worth the... See more

Rated 5 out of 5 stars
Verified

as always with Currys, I order on the Currys web site and the items always arrive a few days later, always informed of the status of the delivery and approximate delivery time slot which is always o... See more

Rated 5 out of 5 stars
Verified

Bought a few items from curry's over the years ,if you have any problems they deal with them promptly ,just ordered a fridge freezer ,i get it in a few days ,will report on that later

Rated 3 out of 5 stars
Verified

hi i bought a h.p chrome book took it home tried to use it i cant get on the internet even the grandson cant get the net to stay connected keeps saying not connected took it back to currys but... See more

Company replied

Rated 5 out of 5 stars
Verified

I have purchased all my household items over the years from Forestside Belfast wirh johnathan. He has always been very polite and helpful. On my last visit a supervisior yelled across the floor to... See more

Rated 5 out of 5 stars

Went into Currys in Lancaster yesterday afternoon with a Macbook issue. Within 15 minutes, a superb tech-guy called Mars had me up and running again. Superb service. Many thanks

Rated 4 out of 5 stars
Verified

Easy to order. Good price. Easy collection process. Would have given 5 stars if I'd received confirmation that order was ready to collect. Received my receipt with a message saying they are preparin... See more

Rated 4 out of 5 stars

Bought some items from Currys Patchway in Bristol and later needed to change the delivery address, which turned into a bit of a chaotic process. However, Carrie was incredibly helpful and patient thr... See more

Rated 5 out of 5 stars

Bought a couple of items today at the Berryden, Aberdeen branch of Curry’s and we had the pleasure of dealing with our salesman, Chuks. I would actually give another 5 stars if I could as he wen... See more

Rated 5 out of 5 stars
Verified

Jakub provided outstanding customer service from the very start. He was extremely knowledgeable, explained everything clearly, and made the whole process smooth and stress free. It’s rare to come acro... See more

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Company details

  1. Appliance Store
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Electronics Store
  5. Kitchen Supply Store
  6. TV store

About Currys

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

395K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Redirected

I've never had an issue

I've ordered a number of large appliances from Currys over the years and have always been happy with their price and service.

Whilst shopping for a tumble dryer my criticisms are:
- It would be really useful if I could filter on any/all of the product spec items, since there are loads of options, I like to narrow down what I can view. For example "Annual Energy Consumption" is known as it's listed in the spec but I can't filter on it.
- The same is true for comparisons, I can't compare the whole product spec, and again "Annual Energy Consumption" is not comparable, apparently. I can compare "Go Greener" with the only option "Save Energy" though, so that's helpful.
- Filtering, again, when I set a filter, and close the accordion, and select something else to filter on, the other filtered accordions re-open which is quite frustrating.
- Energy saving is nice to have, however, to view the energy costs I have to click in to each one and then click to spin the whatsit around, it would be much easier if the costs were shown, or both if need be.
- The "Found 2 cheaper to run" seems inconsistent, e.g. there is a Beko that says there are 2 cheaper, but neither shown are the Bosch that's directly underneath with higher savings.
- Rather than "Found 2 cheaper to run" why not allow order by "Annual Energy Consumption"?

29 November 2025
Unprompted review
Rated 1 out of 5 stars

Minus stars is what id like to give.

The saga of my delivery continues. Left a review here and was promptly given a template response to contact their social media email. And of course no response not even an acknowledgement. Its been 2 days. Noone can tell me where my order is since the 5th. Been given a DPD tracking number, Currys say its in transit...but why does my side show its not even with DPD. Manager never available. Noone can contact DPD. Was told I would have to myself. Asked to be called back on Sunday 7th by a manager and still no call on 9th. Customer service line is utterly rubbish. Will be reporting Currys to trading standards. Even for a complaint you have to write to an address??? No email available for a complaint.

7 December 2025
Unprompted review
Currys  logo

Reply from Currys

Dear, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR46469. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Margo

Rated 5 out of 5 stars
Verified

Helpful staff.

Went to Curry’s in Enfield was served by a gentleman named Terry. I was looking to purchase a laptop for my son. Terry was very friendly and helpful I had a lot of questions and no ask was too much. The next day when I went back I asked for Terry again and he was there with details finalised the laptop was ordered and I’m going to pick it up today. 🥰

3 December 2025
Rated 2 out of 5 stars
Verified

I am a customer for Curry for a couple…

I am a customer for Curry for a couple of decades. my last order of a new dryer has gone from worse to worse. the dryer stopped working a couple of weeks after purchase. a month later an engineer visited and said it needed a module replacement. The engineer visited again with wrong replacement. now we are in winter without a dryer for more than 2 months. we requested a replacement or refund or just to take it away so i can get a new dryer. the engineer from Hotpoint was professional but we have no dryer for 2 months. I want now Curry to collect the item for refund as i won't get Hotpoint dryer again

17 September 2025
Currys  logo

Reply from Currys

Hi Essam,

I am sorry you were left with that opinion, it is really disappointing to hear.  

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.  

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Margo

Rated 5 out of 5 stars
Verified

Purchasing new laptop

I had an idea what specification I wanted on a new laptop but there are such an array of options, the technical sales person broke it down and made it simple, which really simplified my search. I had previously went to another Curry's store and the level of knowledge and was the same.

5 December 2025
Rated 5 out of 5 stars
Verified

Exceptional service …

I took out their instant replacement cover at the time of purchase and am so glad I did. My printer malfunctioned and no quibble straight forward exchange new printer.

6 December 2025
Rated 5 out of 5 stars
Verified

Excellent customer service given by…

Excellent customer service given by Asif. Very knowledgeable about the products he’s selling. Given great advice and guidance for our requirements. Very busy in the store but had all the patience in the world, remaining calm and polite in a stressful surrounding.

26 November 2025

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