Sellpy.se Reviews 20,707

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the wide selection of unique items available and the accurate product descriptions. People have had positive experiences with the customer service, finding them helpful and quick to resolve issues. The fast delivery service is also a plus for many. Some consumers highlight the good condition of the products they receive and the affordable prices. However, there are mixed opinions regarding the product, quality, price, and value for money. Some reviewers feel that items are sometimes overpriced, especially when compared to new items or sales. A few consumers have reported issues with items not matching the description, being broken, or having misrepresented colors and sizes. There are also some complaints about the quality control and the handling of returns when selling items through the platform.

Based on these reviews

Rated 3 out of 5 stars
Verified

You need to take better photographs and check the sizes more! If a garment says 44 on the tag does'nt mean it actually is. Compare the two and there will be a difference of 10-15cm in waist or bust li... See more

Company replied

Rated 3 out of 5 stars

It's an alright site, but they have no quality control, they sell sooo many counterfeit/fake items and they dont seem to care about it.

Rated 3 out of 5 stars
Verified

Not very happy with my order. It’s not my first time ordering on sellpy and I always have the same issue. They don’t mention problems that the clothes have and you end up paying more than the original... See more

Rated 3 out of 5 stars
Verified

Good platform if you don’t have time to do your own selling. Otherwise the return at sellpy is quite small.

Rated 4 out of 5 stars

I ordered three times from them and always had issues mostly with the fact that the items don’t match the description and are broken or in worse consition that described. However customer care was alw... See more

Company replied

Rated 2 out of 5 stars

I was looking for second-hand Sèzane pieces and the prices are ridiculous. The pieces are as expensive or more expensive than the new clothes on Sèzane‘s Website. Cardigans that you can still buy for... See more

Company replied

Rated 2 out of 5 stars

As far as buying from Sellpy is fine, selling is really disappointing. First they threw away some clothes that in my opinion were quite good to sell and then once I started “earning”, the costs of the... See more

Rated 5 out of 5 stars
Verified

Sellpy offers clothes and accessories for all sizes and tastes. Clothes bought and kept by me was high fashion barely used. A minor flaw (not really on Sellpy) is sizes. Since clothes are second h... See more

Rated 2 out of 5 stars

First time selling with Sellpy. Sent 5 bags and almost half of the clothes were just sent to recycling. In them Pantanetti shoes/boots that were new (too small for me) that costed several thousand c... See more

Rated 4 out of 5 stars
Verified

"I think Sellpy is a great platform! I really like using it, but I would appreciate it if the photos of the items were clearer. Sometimes when I find something I like, it’s hard to see the details we... See more

Rated 2 out of 5 stars

I bought an Apple keyboard from Sellpy for around 60 €. When the item arrived it turned out to be a very old model, not even a blue tooth Connection. But above all a Key was missing from the keyboard... See more

Rated 2 out of 5 stars
Verified

I ordered 3 clothing items, and two of them were completely different than the description and photos. One was even a jumpsuit when it was advertised as a dress. It feels wrong to them force a custome... See more

Rated 4 out of 5 stars
Verified

Shopping at Sellpy mostly works very well. The only downside is the customer service who always needs to be contacted at least twice before they understand your issue. - But they do manage to solve it... See more

Rated 5 out of 5 stars
Verified

I buy from Sellpy 3 times/month. I like Sellpy. But it needs to be controlled to be more professional. Clothes that can’t not wear like really really bad, still on the app that available to buy?! Pr... See more

Rated 2 out of 5 stars

I love Sellpy but it’s getting worse, the clothing sometimes stinks like rotten flesh it is so filthy. And I spend around 5 thousand kronor monthly there. Now the shipping is ALWAYS late, like 2 to 3... See more

Rated 2 out of 5 stars

Nice idea, very low success or profits. I sent a big bag of clothing to sellpy because I really liked the idea. To begin, it takes weeks for them to even look through your items and decide what they... See more

Rated 4 out of 5 stars
Verified

I liked their list function when saving items to favorites, but wish it was easier to add them to lists while browsing. Delivery and return works as expected!

Rated 4 out of 5 stars
Verified

Clothing is accurately described and photographed. I’ve always been very happy with the items i have ordered. However sometimes I think the items are priced a bit too high. Like if you can get the... See more

Rated 4 out of 5 stars
Verified

Huge variety of clothes. I think its too costly for some brands others or okay price wise. We had two clothes which weren’t described correctly and had some faults. But in the end it was very well ha... See more

Rated 4 out of 5 stars
Verified

Everything went almost okay . Just I could not give 5 star when I get one peace so fare off my size . Yes the label is right but it’s come from China so this person who look at the cloth to register... See more

Rated 2 out of 5 stars

Bad. They sent perfectly good stuff to recycling. They take a lot of money for advertising each piece, and then 60% on top. At the end, I earn nothing from sending a full bag to them.

Rated 5 out of 5 stars
Verified

Really good and reliable shop. I love being able to find one-of-a-kind items that I never expected to exist even.

Rated 2 out of 5 stars
Verified

I have bought fragile items twice and both times they arrived broken. I suggest you provide better packaging for these products.

Rated 2 out of 5 stars
Verified

Merchandise was advertised for men and ended up being for women. You need to pay to return.

Rated 3 out of 5 stars
Verified

Have a variety of items. But no proper description of them. Sometimes the items are over priced and not so good return policy.

Rated 2 out of 5 stars

Be ready to get 13 eu out of 90 eu. They write , that you get 40 % for sold goods, but in fact you get much less. This is not a serious and honest deal. Not recommended

Rated 5 out of 5 stars
Verified

This th3 best second class 1 I have ever seen in sweden. Transparency and good organisation. Best among all. I am happy for all the things I bought

Rated 5 out of 5 stars
Verified

All the products I’ve ordered were perfect …exactly as in description!!

Rated 5 out of 5 stars
Verified

The item was in really good condition, fast shipping and good price. Happy with my purchase!

Rated 2 out of 5 stars

Really bad for selling clothes. Terrible quality checks, pricing, etc.

Rated 5 out of 5 stars
Verified

Very good sneakers, fest delivery. My kids happy with new brand clothes. Thanks

Rated 3 out of 5 stars

Sellpy need to stop misrepresenting items by digitally changing colors and proportions in photos. It gives the customers false impressions.

Rated 5 out of 5 stars
Verified

I don't now what I would do without Sellpy. Really good quality, great prices. Delivery times vary but things always arrive in good shape.

Rated 5 out of 5 stars
Verified

Large variety of very well priced second hand items. Very happy with each purchase. Delivery is always on time.

Rated 5 out of 5 stars

Despite the fact that sometimes I get annoyed with Sellpy sorting my bags I must admit I do love shopping with them. The little gems you can find!! They'd rarely ever mess up the order and handle retu... See more

Rated 5 out of 5 stars

After many years of slowly, but steadily, gaining weight, I reached the point of almost 300 pounds (296.4). I decided to take action. But where to start? After throughly going through company after c... See more

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Company details

  1. e-Commerce Service

Written by the company

Sellpy - To better use Vi har gjort det enkelt att konsumera kläder och saker i en mer hållbar form, genom att köpa och sälja second hand online. På så vis kan vi spara tusentals liter vatten, och undvika tonvis av utsläpp. Dessutom får kläder och saker ett längre livsspann och kan komma till bättre användning, flera gånger.


Contact info

3.4

Average

TrustScore 3.5 out of 5

21K reviews

5-star
4-star
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2-star
1-star

Replied to 10% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars

They sorted out my mother's Claude…

They sorted out my mother's Claude Montana, Thierry Mugler, her leather jackets, and so many more things! I googled if they were worthless. Turns out they took the items just to sell them on Vestiaire Collective. There are severe thieves in Poland!! Someone needs to stop them! Why should they make money instead of my mom?

17 July 2025
Unprompted review
Rated 3 out of 5 stars
Verified

Not very happy with Sellpy

Not very happy with my order. It’s not my first time ordering on sellpy and I always have the same issue. They don’t mention problems that the clothes have and you end up paying more than the original sellpy price to fix a jean or throwing them in the trash. You never really know what you gonna get. One product will be perfect and the other will be broken after 2 days..

18 June 2025
Rated 1 out of 5 stars

I sold with Sellpy

I sold with Sellpy. They sorted out everything of luxury brands as dirty or alike. Nothing is dirty. I am very keen on keeping my items clean and sorted. Then shortly after, some Polish thief are selling exactly my items on Vestiaire Collective! Everything they removed! Even my children's clothes. This needs to be reported to the police. Sellpy just answers per usual. Like this is normal?! They allow thievery. DO NOT SELL WITH THEM! If the unpackers can take what they want for themselves, this needs a much deeper investigation!

4 July 2025
Unprompted review
Rated 4 out of 5 stars
Verified

Huge variety of clothes

Huge variety of clothes. I think its too costly for some brands others or okay price wise. We had two clothes which weren’t described correctly and had some faults. But in the end it was very well handled by sellpy. We got the money refunded and handled very quickly.
The delivery was delayed and we had to wait quite long.

23 May 2025
Rated 2 out of 5 stars

Sellpy sells defect items but will not accept a return

I bought an Apple keyboard from Sellpy for around 60 €. When the item arrived it turned out to be a very old model, not even a blue tooth Connection. But above all a Key was missing from the keyboard. I returned the keyboard but Sellpy’s response was “not acceptable because mentioned in the add on their website (which absolutely it was not)”. Last time ever I used Sellpy!

6 June 2025
Unprompted review
Rated 2 out of 5 stars

You earn next to nothing on selling- rip off

As far as buying from Sellpy is fine, selling is really disappointing. First they threw away some clothes that in my opinion were quite good to sell and then once I started “earning”, the costs of the advertising 12 kr per item ate up almost everything I’ve earned. Would be better to sell them super cheap on Vinted, at least I would earn something…

10 June 2025
Unprompted review
Rated 1 out of 5 stars
Verified

Disaster handling and sorting

Sellpy throws away parts of items you send of to sell, like boxes and pouches that the items come with resulting to a much lower selling price. I have had items that are COMPLETELY new and spotless, be listed as dirty or flawed. Since you aren't asked to provide a list of the items you are sending for sale, they have lost items that they couldn't retrieve in their warehouse.
Extremely disappointed on the way they process your valuables.
As for buying things from them, there have been multiple items that have been labelled a wrong size or a wrong type and I have had items arriving in terrible state and filthy.

6 May 2025
Rated 1 out of 5 stars

Customer service isn't customer servicing

I have made orders from Sellpy for a few years and ordered around 20 boxes. I haven't had any problems before, but recently something seems to have changed on their approach to customer service.

One of my packages was missing so I reached out to customer service to find out where it was. I didn't get any answer. So I sent another one. And another. And another. I sent 4 emails trying to work out the issues with the order. It's been months now and I never got a reply for my messages.

I've enjoyed buying thrifted stuff from this company but I won't buy from a company that won't answer clients questions. Too much stress for an already stressed out person. They ended up charging me a bit too much for the order but I had no choice but pay up since there was no point in reaching out to solve the issues.

From Sellpys social media it seems they are using an awful lot of resources to entertain influencers. In my opinion some of these resources should really be redirected into bettering the customer service.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

I am addicted to Sellpy

Despite the fact that sometimes I get annoyed with Sellpy sorting my bags I must admit I do love shopping with them. The little gems you can find!! They'd rarely ever mess up the order and handle returns well. Support usually are very helpful and knowledgeable. Sometimes I am worried if I am addicted to Sellpy haha.🥰

15 May 2025
Unprompted review
Rated 4 out of 5 stars
Verified

Clothing is accurately described and…

Clothing is accurately described and photographed. I’ve always been very happy with the items i have ordered.

However sometimes I think the items are priced a bit too high. Like if you can get the item on sale for the same price, why would you buy it second hand.

15 April 2025

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