Soundstore Reviews 14,100

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, highlighting promptness and helpfulness. Consumers are also very satisfied with the products purchased, noting their quality and value. The ordering process is described as easy and hassle-free, contributing to a positive overall experience. People express high levels of satisfaction with the service provided, both online and in-store. The staff is frequently commended for being friendly, knowledgeable, and efficient. Reviewers appreciate the competitive pricing and the ease of collecting items. Overall, customers feel valued and well-treated throughout their interactions with the business.

Based on these reviews

Rated 5 out of 5 stars
Verified

i couldnt believe how quick the delievery was. recieved my washing machine day after i ordered it even though i wasnt there i had already asked if they could take the packinging away, they did but o... See more

Rated 5 out of 5 stars
Verified

Great service from beginning to end. Purchased a washing machine on a Friday, delivered and installed on a Tuesday. We're able to work around my schedule to install. The fitter went above and beyond t... See more

Rated 5 out of 5 stars
Verified

I bought 2 Televisions from SoundStore and both were dispatched very. By one fault of SoundStore they were delivered separately but the 1st one was just left in the garden over night, when I rang Soun... See more

Rated 5 out of 5 stars
Verified

Very helpful service, staff quickly checked stock by telephone and called back to confirm next day delivery of washing machine. Timely delivery by very helpful delivery driver who also removed old mac... See more

Rated 5 out of 5 stars
Verified

Bought a washer online on Friday night ,got a phone call sat and got my delivery on Monday morning. It doesn't get much better ,great service and very nice on the phone well done 👍

Rated 5 out of 5 stars
Verified

We got all our home appliances from Soundstore Tralee and couldn’t be happier. The staff were super helpful, very knowledgeable, and made the whole process easy. Delivery was fast and everything arriv... See more

Rated 5 out of 5 stars
Verified

Midleton Store Most helpful, knowledgeable and pleasant staff. There is a great rapport among the team, creating a welcoming atmosphere. A genuinely lovely place to shop.

Rated 5 out of 5 stars
Verified

Ordered a fridge freezer online durring black Friday, and got a great deal. Delivery was €30 and next day delivery whuch was amazing and they took away the old fridge. I received and email after or... See more

Rated 5 out of 5 stars
Verified

It's always a pleasure to do business with Soundstore. The items we purchased were delivered quickly. Soundstore prices are very competitive and their service is second to none.

Rated 5 out of 5 stars
Verified

All down to Megan In your Midleton store. Had a small issue with a laptop that I needed to return that I bought online. Brought it to a different store than I originally got it from and have to say se... See more

Rated 5 out of 5 stars
Verified

Saw an item I had been after, reduced in the Black Friday sale. Paid for click and collect in the Midleton store late Friday night and it was available for me to collect from Saturday morning. Arrived... See more

Rated 5 out of 5 stars
Verified

Great experience with Soundstore, everything went smoothly. Order arrived on time, well packaged, and no issues at all. Very satisfied!

Rated 4 out of 5 stars
Verified

All good except tried 3 times (3 different days) to register for the extra years guarantee. Rang the Dublin no. supplied and it said having difficulty with the lines at present and working to get i... See more

Rated 5 out of 5 stars
Verified

I ordered a fridge because mine died Deal was good. Bought a new Samsung fridge on discount and service-wise, prompt delivery as advertised. It was next day. The delivery guy was very courteous. I m... See more

Rated 5 out of 5 stars
Verified

Ordered 10.30pm on a Friday night, my freezer delivered at 11.30am the next day!! Unreal service! Delivery guy was super nice. Would highly recommend

Rated 5 out of 5 stars
Verified

We bought fridge freezer online and delivery was next day. Old fridge was taken away. Delivery guy was really nice and polite and professional. Really recommend that shop

Rated 5 out of 5 stars
Verified

Ordering was so easy. There was no hassle. Got notification of my order. Also got notified when the product was in transit.

Rated 5 out of 5 stars
Verified

Gloria in Soundstore Limerick is so helpful , so nice and just a lovey person. I was buying a shark hairdryer set for my daughter, she was so nice .

Rated 5 out of 5 stars
Verified

I bought 3 items on line and everything went smooth plus with delivery you can see every steps with tracking until it reaches your home will definitely buy again

Rated 5 out of 5 stars
Verified

Very happy with my recent purchase of a dishwasher from Soundstore I ordered online arrived in 3 days had the old one removed & new one fitted all done by a nice guy called John.Would recommend Sound... See more

Rated 5 out of 5 stars
Verified

Went to sound store Wilton for an item I saw online, it wasn’t in stock on the day in that store but I was assured it could be sent to my house from another store. I paid and it arrived a few days lat... See more

Rated 5 out of 5 stars
Verified

The Soundstore customer service is absolutely great. The staff there are exceptional, in store or on the phone. I have always bought all electrics there and will continue to, in the future. I would hi... See more

Rated 5 out of 5 stars
Verified

Easy to deal with, very friendly and helpful staff. always great aftersales service as well with repairs etc. can't fault them

Rated 5 out of 5 stars
Verified

Ordered a larder fridge the night before online and it was delivered the following day. The delivery man was extremely helpful and knowledgeable on the device. Top class. Keep up the exceptional servi... See more

Rated 5 out of 5 stars
Verified

Very easy to place an order, quick delivery. kept informed all the time. Will definitely be using again and would highly recommend.

Rated 5 out of 5 stars
Verified

I have purchased products mostly on line and collected at the distribution warehouse. The guys here are both friendly and helpful. Prices are competative all year round.

Rated 5 out of 5 stars

I bought a washing machine online, the price was very reasonable, the treatment from customer service was very nice, the delivery was next day and Steven was very good, he took my old washing machine... See more

Rated 5 out of 5 stars
Verified

Immediately observed me as a serious customer. Gave me an excellent delivery date and delivery price. Found price of my buy to be the best around. Good experience with delivery

Rated 5 out of 5 stars
Verified

Soundstore is where I always go to shop for appliances, big or small . I find them really excellent and good prices too. Their after service is 100%. I would highly recommend.

Rated 5 out of 5 stars
Verified

Easy to navigate website, lovely staff, and as good as it gets for location for consumer electronics. Very decent prices.

Rated 5 out of 5 stars
Verified

Always a solid buy through soundstore, great delivery prices too and always a pleasure to deal with in Blackpool.

Rated 5 out of 5 stars
Verified

Great shop, always when I do click and collect they have it ready straight away. I would recommend them to everyone

Rated 5 out of 5 stars
Verified

your colleagues were so kind and very oblige n . very quick to take the new fridge out to my car and next day when I came back with my old one . they were straight out to take it away . very profess... See more

Rated 5 out of 5 stars
Verified

Ordered a hob and stove online for a family member, competitive pricing compared to the other big box electrical stores, plus their delivery and installation fee was also less than comparable stores... See more

Rated 5 out of 5 stars
Verified

Very easy to find the product I wanted, very fast processing of the purchase and very fast delivery.

Rated 5 out of 5 stars
Verified

Ordered washing machine on line paid , called to warehouse collect it no issue whatsoever 👍👍

Rated 5 out of 5 stars
Verified

I am a returning customer to sound store. They give a great service. And very lady delivered. Thanks sounds store.

Rated 5 out of 5 stars
Verified

Best deal to be got, nice and easy transaction, delivered next day

Rated 5 out of 5 stars
Verified

Exceptional customer service which is hard to find these days, I will definitely purchase there again.

Rated 5 out of 5 stars
Verified

Bought a standalone fridge freezer online which unfortunately had a small dent in the freezer door when unpackaged. Sent Soundstore an email advising of same and within minutes a lady called to say th... See more

Rated 5 out of 5 stars

I have dealt with Andrew a number times at the Wilton store in Cork. He is always very helpful, and honest about what my budget can get me. He gives you the specs of what you can get for the money you... See more

Rated 5 out of 5 stars
Verified

⭐️⭐️⭐️⭐️☆ I really like the Ninja Combi 12-in-1! It heats up very quickly and cooks food perfectly. The only downside is that the top part is hard to clean, especially when cooking meat, since the gr... See more

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Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Computer Store
  4. Printer and Scanner Store
  5. TV store
  6. Washer and Dryer Store

About Soundstore

Written by the company

Laundry & Dishwashers
Fridges & Freezers
Cooking
TVs & Audio
Computers
Smart Tech

ABOUT SOUNDSTORE

Soundstore are a 100% Irish owned Electrical Retailer that specialise in TV, Audio, Computers and Kitchen Appliances. We currently have Five Retail Stores and a Distribution Centre all located in the Munster Region. There are two Stores in Cork and one store each in Limerick City, Waterford City and Tralee, Co. Kerry. The main Distribution Centre (including a Customer Collection Point) is located in Bishopstown, Cork City.

Soundstore - For Everything Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local Soundstore at a time that suits you.
Live Chat
If you have any questions about our products or services please feel free to contact us using live chat on our website. Simply click on the chat window (located on the bottom right-hand side of all pages on our website), fill in the required fields and click 'start chat'.
Customer Support 021-4548900
We have a dedicated customer support team based in Cork waiting to take your call.
Nationwide Delivery Service
We offer a fast and reliable delivery service to all of our customers in Ireland.
Free Recycling
Recycle your electrical goods free at any Soundstore branch. We will recycle anything with a plug or a battery. No purchase necessary.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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Replied to 83% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars
Verified

Delivery pacaging

I only have 1 complaint is that the item I bought which is for a Christmas present was not packaged in any way the delivery sticker was on box
So everyone knows what is being delivered
In my case it was for a present and the person who’s present it was received it from delivery person
So no surprise on Christmas what they are getting

1 December 2025
Rated 5 out of 5 stars
Verified

Shark Deep Clean Pro

My order got mixed up so I had to send back one of the products and the corrrect one was sent out straight away. I found the customer service excellent and extremely helpful and dealt with my query so efficiently. The cleaning solution for my carpet cleaner, I found to be of excellent value. I would highly recommend this store and I would buy here again.

4 December 2025
Rated 1 out of 5 stars
Verified

Bought two weeks ago and still don't have it.

I'm incredibly disappointed that the product I purchased two weeks ago hasn't turned up yet, and the tracking (An Post) is not even showing they have the item. Never going to purchase from Soundstore.ie again.

24 November 2025

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