Resolved -
This incident has now been resolved.
Feb 16, 17:11 UTC
Update -
All systems are fully operational.
Feb 16, 16:59 UTC
Update -
We see signals that the fix succeeded and has restored functionality to all services.
Feb 16, 16:53 UTC
Monitoring -
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried.
We're monitoring closely to ensure the fix fully resolves the issue for everyone.
Feb 16, 16:53 UTC
Update -
We are testing a potential fix to the issue.
Feb 16, 16:29 UTC
Update -
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Feb 16, 16:28 UTC
Investigating -
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
Feb 16, 16:24 UTC