SYSTEMS STATUS

OneUSG Connect Scheduled Maintenance - HTRN
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 2025 - 08:01 EST
Scheduled - The OneUSG Connect HTRN (non-production) environment will be unavailable for a scheduled maintenance from Monday, December 15, 2025, at 8:00 a.m. until Friday, December 19, 2025, at 5:00 p.m. We apologize for any inconvenience.

If you have questions or concerns, please contact OneUSG Connect Support at support@usg.edu.
Dec 15, 2025 08:00 - Dec 17, 2025 17:00 EST
OneUSG Connect HPLAY (Non-Production) Maintenance - HPLAY Unavailable
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 2025 - 08:00 EST
Scheduled - The OneUSG Connect HPLAY (non-production) environment will be unavailable for a scheduled maintenance from Monday, December 15, 2025, at 8:00 a.m. until Friday, December 19, 2025, at 5:00 p.m. We apologize for any inconvenience.

If you have questions or concerns, please contact OneUSG Connect Support at support@usg.edu.
Dec 15, 2025 08:00 - Dec 19, 2025 17:00 EST

About This Site

The University System of Georgia's Services Status Page provides up-to-date information about the operations of USG IT systems and services.

Augusta University Financials Operational
Augusta University Financials Operational
Augusta Health eShop Operational
AUFPLAY Operational
Enterprise Data Management and Analytics Operational
Data Collections Operational
Business Intelligence & Analytics Operational
Data Warehouse Operational
Applications Operational
GA DOE K-12 Network Operational
GAfutures Operational
GALILEO - Georgia's Virtual Library Operational
GALILEO Operational
GIL Operational
GIL Express Operational
Georgia Archives Operational
ARCNAS Operational
Content Manager Operational
Finding Aids Operational
Historical Organizations Directory Operational
Virtual Vault Operational
GeorgiaBEST Banner Managed Services Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia College and State University Operational
Georgia Gwinnett College Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Gordon State College Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of West Georgia Operational
Valdosta State University Operational
GeorgiaBEST Degree Works Managed Services Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Atlanta Metropolitan State College Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
Fort Valley State University Operational
Georgia Gwinnett College Operational
Georgia Southwestern State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
GeorgiaFIRST Financials Operational
GeorgiaFIRST PeopleSoft Financials Operational
GeorgiaFIRST Marketplace Operational
FPLAY Operational
GeorgiaFIRST Marketplace UIT Operational
Georgia ONmyLINE Operational
GeorgiaVIEW Online Learning Operational
GeorgiaVIEW Online Learning Environment (QPROD) Operational
GeorgiaVIEW Online Learning Environment (XPROD) Operational
Augusta University Operational
Georgia Southern University Operational
Albany State University (QPROD) Operational
Atlanta Metropolitan State College (QPROD) Operational
Georgia College and State University (QPROD) Operational
Georgia Gwinnett College (QPROD) Operational
Georgia Highlands College (QPROD) Operational
Gordon State College (QPROD) Operational
Kennesaw State University (QPROD) Operational
Savannah State University (QPROD) Operational
South Georgia State College (QPROD) Operational
University of Georgia (QPROD) Operational
USG Training Initiatives (QPROD) Operational
GeorgiaVIEW Community (QPROD) Operational
Abraham Baldwin Agricultural College (XPROD) Operational
Clayton State University (XPROD) Operational
College of Coastal Georgia (XPROD) Operational
Columbus State University (XPROD) Operational
Competency Based Education (XPROD) Operational
Dalton State College (XPROD) Operational
East Georgia State College (XPROD) Operational
Fort Valley State University (XPROD) Operational
Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) Operational
Georgia Southwestern State University (XPROD) Operational
Georgia State University (XPROD) Operational
Middle Georgia State University (XPROD) Operational
University of North Georgia (XPROD) Operational
University of West Georgia (XPROD) Operational
USG Human Resources Office of Organizational Development (XPROD) Operational
USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) (XPROD) Operational
Valdosta State University (XPROD) Operational
INGRESS Registration Sharing System Operational
Internal USO Services Operational
FS1 File Sharing Service Operational
USO BoardEffect Operational
USO Email and Calendar Operational
USO SharePoint / OneDrive Operational
USO SSO Operational
USO Teams Operational
USO Telephone System Operational
USO VPN Operational
USO Corporate Applications Operational
USO Conference Rooms/Classrooms Operational
MOVEit Managed File Transfer Operational
OneUSG Connect Under Maintenance
OneUSG Connect – Database Operational
OneUSG Connect – Core Practitioner Operational
OneUSG Connect – Employee and Manager Self-Service Operational
OneUSG Connect – Benefits: Alight Operational
OneUSG Connect – Benefits: Retirement @ Work Operational
OneUSG Connect – HPLAY Under Maintenance
OneUSG Connect- Careers Applicant Access Operational
OneUSG Connect – HTRN Under Maintenance
OneUSG Connect - TCP Time Clocks Operational
PeachNet Cloud Services Operational
PeachNet Cloud Backup Operational
PeachNet Network Operational
Abraham Baldwin Agricultural College Operational
Albany State University Operational
Apogee Operational
Atlanta Metropolitan State College Operational
Augusta University Operational
Clayton State University Operational
College of Coastal Georgia Operational
Columbus State University Operational
Dalton State College Operational
East Georgia State College Operational
Fort Valley State University Operational
Georgia Archives Operational
Georgia College & State University Operational
Georgia Department of Audits Operational
Georgia Department of Transportation Operational
Georgia Gwinnett College Operational
Georgia Highlands College Operational
Georgia Institute of Technology Operational
Georgia Law Reapportionment Office Operational
Georgia Public Library Service Operational
Georgia Southern University Operational
Georgia Southwestern State University Operational
Georgia State University Operational
Georgia Student Finance Commission Operational
Gordon State College Operational
Kennesaw State University Operational
Middle Georgia State University Operational
Savannah State University Operational
South Georgia State College Operational
University of Georgia Operational
University of North Georgia Operational
University of West Georgia Operational
ITS Data Center (DB300) Operational
UGA Data Center (Boyd) Operational
USO Athens Office Operational
USO Atlanta Office Operational
USO Georgia Film Academy Operational
USO Shared Services Center Operational
Valdosta State University Operational
ServiceNow Operational
USG Identity Proxy Operational
USG Status Page Operational
USG Technology Store Operational
USO Cybersecurity Alerts Operational
Web Services (www.usg.edu) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

INGRESS Scheduled Maintenance - Service Affecting Dec 16, 2025 22:00 - Dec 17, 2025 07:00 EST

Information Technology Services (ITS) will be conducting scheduled maintenance INGRESS Registration Sharing service on Tuesday, December 16, 2025, from 10:00 p.m. until Wednesday, December 17, 2025, at 7:00 a.m.

During this time, all users will be unable to access INGRESS.

Components affected:

INGRESS Registration Sharing System
Posted on Dec 10, 2025 - 17:05 EST

Peachnet Scheduled Maintenance - Switch OS Upgrade at UGA Dec 17, 2025 23:00 - Dec 18, 2025 07:00 EST

Network Support Services (NSS) will be performing Operating System upgrades for UGA-9200.xbb switch at UGA-9200. This maintenance will occur Wednesday, December 17, 2025, at 11:00 p.m. until Thursday, December 18, 2025, at 7:00 a.m.

No service impact is expected aside from management interfaces for NSS devices.
Posted on Dec 11, 2025 - 16:40 EST

PeachNet Scheduled F5 Load Balancer Maintenance - (Non-Service Affecting) Jan 23, 2026 23:00 - Jan 24, 2026 07:00 EST

Network Support Services (NSS) will be upgrading the F5 BIG-IP devices to version 17.5.1.3. No service interruptions are expected.

This maintenance will occur on Friday, January 23, 2026, from 11:00 p.m. until Saturday, January 24, 2026, at 7:00 a.m.

Services Affected: No service interruptions are expected.
Posted on Dec 12, 2025 - 15:29 EST
Dec 15, 2025

Unresolved incidents: OneUSG Connect Scheduled Maintenance - HTRN, OneUSG Connect HPLAY (Non-Production) Maintenance - HPLAY Unavailable.

Dec 14, 2025

No incidents reported.

Dec 13, 2025
OneUSG Connect Scheduled Maintenance - Release 7.06
Completed - The scheduled maintenance has been completed.
Dec 13, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 23:15 EST
Scheduled - OneUSG Connect Release 7.06 is currently scheduled for Friday, December 12, 2025, at 11:15 p.m. until Saturday, December 13, 2025, at 8:00 a.m. During this time, OneUSG Connect, OneUSG Connect - Benefits and OneUSG Connect - Careers may not be available.
Dec 8, 15:23 EST
Dec 12, 2025
Service Degradation - K12 Multi Site Packet Loss Due To Fiber Cut
Resolved - Network Support Services (NSS) has confirmed that the fiber cut has been repaired and and no further disruptions are expected.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Dec 12, 14:37 EST
Update - The fiber was spliced on both ends without restoring the upstream path. The initial reburns on the repaired fibers did not bring levels within spec, and the splice team is traveling to the other end of the new cable to perform fault isolation and troubleshoot for restoration. We are awaiting an ETR and will remain engaged with field teams until all alarms and services have been restored.
Dec 10, 14:52 EST
Identified - Several DOE locations are experiencing significant packet loss due to a major fiber cut upstream from the customer sites, causing intermittent issues. Field teams are on-site and working on splicing for repairs. We are awaiting an estimated time of repair (ETR) and will stay engaged with the field teams until we receive a hand-off notification and all alarms are cleared.

The following locations are affected:

- Chattooga County Schools
- Dade County Schools
- Murray County Schools
- Whitfield County Schools
Dec 10, 11:14 EST
PeachNet Network Fiber Break: WAY - BRU2
Resolved - Network Support Services (NSS) has confirmed that the fiber cut has been repaired and no further disruptions are expected.
In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Dec 12, 13:43 EST
Identified - Alma Telephone Company is sending a tech for the Brunswick (BRU) Linear span fiber break. The fiber break started at 1:40 p.m. Apogee services are down for Brunswick.

BRU is running on the backup line at this time, and Boldyn (Apogee) services to the College of Coastal Georgia are down.

Updates will be posted here as they become available.

The following locations are affected:

- College of Coastal Georgia - Brunswick
Dec 10, 15:45 EST
Dec 11, 2025
Multi-Site DOE Outages Reported – DOE-K-12
Resolved - The vendor has made the necessary fiber repairs. Service has been restored to the College of Coastal Georgia.
Dec 11, 16:46 EST
Identified - Alma Telephone Company has field crews en route for a fiber break. Zayo will continue to provide updates, including ETR, for these sites
Dec 10, 16:39 EST
Investigating - We have a multi-site outage affecting the ATC last-mile location. Zayo is investigating the root cause of the issue.

The following locations are affected:

- Camden County Schools
- Glynn County Schools
- McIntosh County Schools
Dec 10, 16:34 EST
GeorgiaBEST Managed Services Issue Reported - CHECS - HOPE Processing
Resolved - This incident has been resolved.
Dec 11, 16:23 EST
Monitoring - Information and Technology Services (ITS) is currently working with the GSFC to resolve HOPE processing issues reported by campuses.

An additional update will be provided once the monitoring phase has been completed.
Nov 14, 15:05 EST
Systems Support Services Scheduled Maintenance - Windows Operating System (OS)
Completed - The scheduled maintenance has been completed.
Dec 11, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 23:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 8, 16:06 EST
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, December 10, 2025, at 11:00 p.m. until Thursday, December 11, 2025, at 7:00 a.m.

Information Technology Services (ITS) will also be performing service pack upgrades for the MoveIT Transfer (files.usg.edu) and MoveIT Automation applications. During this time the applications should be expected to be unavailable. Traffic attempting to reach files.usg.edu during this time window may fail, and/or be intermittent. Scheduled transfers defined by MoveIT Automation will not run during all or part of this window.

During this period, the following services may be intermittently unavailable:

- Enterprise Data Management and Analytics – Data Collections - Authentication
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- USO Active Directory
- USG Foundation Accounting Service
- VPN
Dec 5, 12:43 EST
Dec 10, 2025
Dec 9, 2025
GeorgiaVIEW Maintenance for PROD - NOT SERVICE AFFECTING
Completed - The scheduled maintenance has been completed.
Dec 9, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 21:00 EST
Scheduled - D2L will be conducting non-service affecting maintenance to apply a hotfix to the GeorgiaVIEW PROD Online Learning Environments from Monday, December 8, 2025, at 9:00 p.m. until Tuesday, December 9, 2025, at 9:00 a.m.

This maintenance is NOT expected to affect GeorgiaVIEW access or service. If this maintenance adversely impacts server performance, additional information will be posted here.

If you experience any issues with GeorgiaVIEW services during this maintenance, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

USG PROD institutions affected by this maintenance are:

* GeorgiaVIEW Online Learning Environment (QPROD)
* GeorgiaVIEW Online Learning Environment (XPROD)
* Augusta University
* Georgia Southern University
Dec 8, 15:58 EST
Dec 8, 2025
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
PeachNet Scheduled Wireless Maintenance - Records Center
Completed - The scheduled maintenance has been completed.
Dec 5, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 08:00 EST
Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be upgrading the wireless access points for the Records Center Austell location as part of the ongoing LAN refresh.

The maintenance will occur on Friday, December 5, 2025, at 8:00 a.m. until 2:00 p.m.

Service interruptions to the wireless network are to be expected but should be restored as the new devices come online.
Dec 1, 14:26 EST
PeachNet Scheduled Fiber/DWDM Maintenance - Georgia State University (GSU)
Completed - The scheduled maintenance has been completed.
Dec 5, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 23:00 EST
Scheduled - Communications Consulting Group (CCG) will be unplugging fibers between The GSU Clarkston location (GPC2) and Georgia State University's main campus (GSU) in order to verify a fiber path due to an upcoming demolition project. Services on the Atlanta Ring will run in protect.

This maintenance will occur Thursday, December 4, 2025, at 11:00 p.m. until Friday, December 5, 2025, at 3:00 a.m.

Services affected: None
Dec 4, 12:59 EST
Information and Technology Services (ITS) Web Services - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 23:00 EST
Scheduled - Information and Technology Services (ITS) Web Services will be performing scheduled maintenance on the USG.edu website on Thursday, December 4, 2025, at 11:00 p.m. until Friday, December 5, 2025, at 1:00 a.m.

During this time period, the following web services will be impacted during this maintenance:

- https://www.usg.edu
- https://www.georgiaarchives.org/
- https://www.gearupgeorgia.org/
- https://www.gatransfer.org/
- https://www.gaearlycolleges.org/
- https://oneusgconnect.usg.edu/
- https://www.affordablelearninggeorgia.org/

- Accounts Receivable
- Budget Reporting Application (legacy)
- CEU Reports
- Employee Exit Survey
- Environmental & Occupational Safety (RTK)
- Facility Naming Reports
- Georgia Archives Search Tool
- GAtransfer Exam to Course tool
- Public Private Real Estate Ventures (PPV)
- Small & Multicultural Supplier Participation
- Study Abroad Directory
Dec 2, 13:01 EST
PeachNet Scheduled Maintenance - VPN Certificate Updates
Completed - The scheduled maintenance has been completed.
Dec 5, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 23:01 EST
Scheduled - Network Support Services (NSS) will be updating VPN Certificates on our firewalls beginning Thursday, December 4, 2025, at 11:00 p.m. until Friday, December 5, 2025, at 12:00 a.m.

Services Affected: None
Dec 2, 16:18 EST
Dec 4, 2025
GeorgiaVIEW D2L Help Center Issues Reported - ASC Homepage
Resolved - Information Technology Services (ITS) has confirmed that a service disruption with Brightspace Community and ASC Homepage has been resolved. The issue was resolved at 11:00 AM December 4, 2025. The vendor has resolved the issue.

In the event that you experience any further issues with access to with Brightspace Community and ASC Homepage, please contact the USG Service Desk at support@usg.edu or 877-251-2644.

Approximate Window of Impact:
Start Time: Dec 2 2025 10:00PM (UTC)
End Time: Dec 4 2025 10:45AM (UTC)
Dec 4, 16:32 EST
Investigating - Information Technology Services (ITS) is currently investigating reports of a service disruption with Brightspace Community and ASC Homepage - Access to create or update Support cases, utilize the Chat channel, End User portals (if applicable), and additional functionality or resources available in the Brightspace Community starting from December 2, 2025 10:00 p.m. (UTC)

Users at the following Institutions and organizations may be affected:

USG QPROD Institutions:

* Albany State University
* Atlanta Metropolitan State College
* Georgia College and State University
* Georgia Gwinnett College
* Georgia Highlands College
* Gordon State College
* Kennesaw State University
* Savannah State University
* South Georgia State College
* University of Georgia
* USG Training Initiatives
* GeorgiaVIEW Community

USG XPROD Institutions:

* Abraham Baldwin Agricultural College
* Clayton State University
* College of Coastal Georgia
* Columbus State University
* Competency Based Education
* Dalton State College
* East Georgia State College
* Fort Valley State University
* Georgia Online Virtual Instruction Enterprise Wide (GoVIEW)
* Georgia Southern University
* Georgia Southwestern State University
* Georgia State University
* Middle Georgia State University
* University of North Georgia
* University of West Georgia
* USG Human Resources Office of Organizational Development
* USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices)
* Valdosta State University

USG Institutions affected:

* Augusta University
* Georgia Southern University


Additional information will be posted here when the issues are confirmed.
Dec 3, 10:50 EST
Dec 3, 2025
PeachNet Scheduled Wireless Maintenance - Archives Morrow Location
Completed - The scheduled maintenance has been completed.
Dec 3, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 08:01 EST
Scheduled - Network Support Services (NSS) and Communications Consulting Group (CCG) will be upgrading the wireless access points for the Archives Morrow location as part of the ongoing LAN refresh.

The maintenance will occur on Wednesday, December 3, 2025, at 8:00 a.m. until 2:00 p.m.

Service interruptions to the wireless network are to be expected but should be restored as the new devices come online.
Dec 1, 14:41 EST
Network Outage - Kennesaw State University - Marietta Campus
Resolved - Information Technology Services (ITS) has confirmed that the gas leak has been repaired and services have been restored at Kennesaw State University - Marietta Campus.
Dec 3, 08:28 EST
Update - Information Technology Services (ITS) is reporting that services are estimated to be restored no sooner than 5:00 p.m.
Dec 2, 15:26 EST
Identified - Kennesaw State University (KSU) reports that this second outage is expected as crews continue their repairs on the gas leak.
Dec 2, 03:24 EST
Investigating - Information Technology Services (ITS) is currently investigating reports of issues affecting network access at Kennesaw State University - Marietta Campus. Affected users may be experiencing problems accessing the internet.

Additional information will be posted here when it becomes available.
Dec 2, 03:22 EST
OneUSG Connect HPLAY (Non-Production) Maintenance - HPLAY Unavailable
Completed - The scheduled maintenance has been completed.
Dec 3, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 16:53 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 1, 16:45 EST
Scheduled - The OneUSG Connect HPLAY (non-production) environment will be unavailable while it is being refreshed and upgraded. This maintenance will occur Monday, December 1, 2025, from 2:00 p.m. until Wednesday, December 3, 2025, at 8:00 a.m.

If you have questions or concerns, please contact OneUSG Connect Support at support@usg.edu.
Dec 1, 16:42 EST
Dec 2, 2025
Network Outage - Georgia Institute of Technology
Resolved - After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of network access at the Georgia Institute of Technology. The system should continue operating normally.

In the event that you experience any further issues with network access, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
Dec 2, 15:15 EST
Investigating - Information Technology Services (ITS) is currently investigating reports of service interruptions with network services at Georgia Institute of Technology.

Additional information will be posted here when it becomes available.


Zayo: TTN-0009286461

Circuit: FBDK/562465//ZFS
Dec 1, 14:59 EST
Dec 1, 2025
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