Payhawk Reviews 266

After several weeks of calls, meetings, and alignment with our executive team, we reached terms with Payhawk and proceeded through their onboarding processes—only to be abruptly ghosted by Christian and the team without any explanation or follow-up. Despite the time and effort invested, including multiple executive-level discussions, there was zero communication once we were ready to move forward. Fortunately, we secured an alternative solution on short notice with another provider, but the experience with Payhawk was a complete waste of time. I would strongly advise against relying on this company—or its representatives—for any serious expense management needs.

After reaching out to me multiple times without response, Jeswin called my personal number after absolutely no expression of interest.

I implemented the product at a previous employer and was wholly unimpressed with the product and relevant support.

Payhawk changed their business focus to larger customers and gave me ten business days' notice to close my account.

It's just a terrible way to treat and end a relationship with a customer, after 2 years.

There was some trouble understanding the issue, but maybe I wasn't being clear enough with my issue.

Easy to use, and great customer service.
Highly recommend.

Fast help and good service.

Quick answer and quick and satisfactory solution

After approaching, quite quickly I received necessary information.

Payhawk has made managing expenses a breeze. The platform offers intuitive tools for creating and editing expenses, simplifying the entire process. Also, I hade positive experience with support team, shout out to Alexandra. Her quick responses and helpful assistance have been invaluable.

Dayan is very helpful and helped me a lot. Thank you Damyan.

I don't have the solution I wanted available. But Alexandra was amazing and answered me perfectly.

Fast and helpful answer and solution.

The product is great, the team is very responsive and they keep on innovating.

You can feel that Payhawk works in the clients' interests. The collaboration is always collegial and solution-oriented.

They respond very quickly and you always feel well suppored.

I always have a very fast and personalized answerd. Clara is amazing, thanks!!

I am very pleased with the help of Assistant Damyan.