Great service in the Bandon DID store. I met Colm who was more than helpful and I felt valued by him as a customer there. He was friendly & helpful. Lukaz came and dismantled my old Washing Machine b... See more
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Company details
- Appliance shop
- Computer & Accessories store
- Electronics store
- TV shop
- Vacuum Cleaner Shop
- Washing Machine & Dryer Shop
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
Contact info
Replied to 96% of negative reviews
Typically replies within 48 hours
Im disappointed about the delivery i…
Im disappointed about the delivery i almost lost my order.
Love DiD best service out there fast…
Love DiD best service out there fast and reliable customer service is great will be back soon for my new house in the new year
As always it's a pleasure to deal with…
As always it's a pleasure to deal with did in Crumlin it's a walk away from me and they have a fantastic selection of products
An overall pleasure to deal with
An overall pleasure to deal with. I called to reserve an item and Steve had it ready to go as soon as I entered the store. The new D.I.D. Electrical on Childers road is huge. Great selection
Customer service was outstanding
Customer service was outstanding. It was a pleasure to deal with Jake and Eoin. It is very obvious that both are extremely dedicated to making the customer priority.
Good in store service
Good prompt in store service when purchasing my new tv. There was no stock in store so it took a few days to be delivered, slightly longer than initially expected.
Fantastic experience in the Lucan…
Fantastic experience in the Lucan store. Eamonn was a wealth of knowledge and ensured I had exactly what was needed. Really appreciated the help to the car too!
Great handy hoover
In a word a young man called Dillon
In a word a young man called Dillon, went out of his way to help find me a undercounter black fridge, rang numerous stores and has managed to locate a display model and is having it delivered this week, really helpful young man,
It was a pleasure doing business with…
It was a pleasure doing business with DID. I would highly recommend.
All good
Ordered air fryer from website, it arrived in time. nothing to complain so far
Item arrived promptly and in excellent…
Item arrived promptly and in excellent condition
I havent received my order yet to give…
I havent received my order yet to give you a review
Great experience in limericks DID was…
Great experience in limericks DID was in to get a specific item. Staff member Marie found it straight away and was so helpful with my questions. Such a professional welcoming service. Thank you Marie
poor customer service, phone lines not working/answering
Ordered a diswasher & paid for installation but due to needing an extension pipe for the diswasher connection, they refused to install, citing company policy, as they didn't want to be liable for potential leaks. Tried to ring customer service & numerous DID local stores but no answer to arrange a refund for the paid installation. Eventually had to call in store and refund was issued but a week has passed and still no refund in my account. Having got a local plumber to do the installation I now need my old diswasher collected by DID, but guess what....phone lines conveniently not answering. Again I'll have to drive to my local store and arrange a date for pick up but with the way my refund has been handled I'm not holding my breath. For a company their size it amazes me that none of their phone contacts listed on the website actually work & is a huge inconvenience. I initially chose DID as they're local to me in the D12 area but in future I'll go with someone more reliable.
Didn't work
Very smooth process!
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