Love ordering from Lulus, but they recently started charging me for returns on each item b/c I returned too much stuff when I was shopping for items for my destination wedding weekend. Bummer. I get i... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Information provided by various external sources
Lulus is the online fashion destination for affordable luxury, featuring a lineup of chic, on-trend clothing, shoes, jewelry and accessories.
Contact info
Replied to 65% of negative reviews
Typically replies within 1 week
The clothing runs small
The clothing runs small, but is of excellent quality. Had to reorder 2x before I had the right fit. I normally wear a large. I had to XXL in the end. Some dresses were still too tight and we're final sale, so I'm hoping a seamstress will be able to fix for a perfect fit.
Perfect wedding guest dresses!
my daughter and I found the perfect dresses for a wedding. Delivery was super fast. Dresses were true to size and description.
LOVE THEM!
Customer Service on point!
Although I had an issue with my product, Lulu’s was very considerate and took care of the issue very quickly.
I'm absolutely thrilled with the dress…
I'm absolutely thrilled with the dress I ordered for our company Christmas party! It was a showstopper, and I received countless compliments throughout the night. The dress was the perfect blend of sexy and classy, and it really accentuated my weight loss since our last gathering. The fit was spot on, and the quality was exceptional. I couldn't be happier with my purchase - it's definitely a keeper! Five stars all around, and I'd highly recommend it to anyone looking for a stunning holiday dress.
No complaints
Lots of options, products match the descriptions pretty well, sizing is generally accurate, and easy returns.
Ordered the same dress twice because it…
Ordered the same dress twice because it was sewn wrong both times. Had to return it twice.
I Will Always Love Lulus!!!!
Know that they guarantee satisfaction 100% of the time no matter what. Whether you like your purchase or not, this website is trustworthy, and the customer service team will make the experience much better.
You need to buy in this page!!!
The shipment was quick and good. The dress came well packed and i love the customer service from this page.
Dress is very cute and fun
Dress is very cute and fun! Fits comfortably, excited to wear for my birthday.
I wanted to like this coat but the…
I wanted to like this coat but the quality is really poor with multiple buttons broken upon opening.
Vegan leather skirt…
I ordered the vegan leather short skirt and loved the quality. But I did put all my correct measurements into the size guideline, and when I got the skirt it was too small. If ordering this skirt, I would consider ordering next size up.
Excellent quality
Excellent quality, even the dress that didn’t fit me was beautifully made. The ones that did fit were sooo flattering. Makes me want to find more reasons to dress up!
The dress is really beautiful
I ordered the dress for my wedding. And it is really beautiful . Fits ike a glove. Everyone was amazed how beautiful and affordable the dress was.
Good options
Always get great clothes from LuLus and the shipping is quick. Every once I. A while though there is an item that is a miss on quality, but it’s fewer and further between.
Needed them for a wedding
Needed them for a wedding. Fit good and color matched perfectly
Beautiful dress
Beautiful dress! Wore it to a Studio 54 party and got lots of compliments!
The dresses were very beautiful and fit…
The dresses were very beautiful and fit great.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








