Stayforlong Reviews 49,405

TrustScore 4 out of 5

4.0

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the competitive prices and the easy booking process. Many consumers highlight the great location of the hotels, with convenient access to public transportation, shops, and various attractions. Furthermore, people mention the helpful and friendly staff as a significant positive aspect of their stays. The opinions on the booking process and the service are mixed, showing some disagreement among reviewers. While some consumers praise the booking process, others express concerns about email response times and issues with reservations. The overall sentiment leans towards satisfaction, with many reviewers expressing their intention to book with the company again.

Based on these reviews

Rated 4 out of 5 stars

I like this hotel although this time in Nov I found food repetitive and as veggi not many options. Also stay for longer did upset me as I sent them email one month prior to ask reduce price as hotel h... See more

Rated 4 out of 5 stars

Great welcome, nice big room, comfortable bed, great shower etc. No breakfast room per se, but the order-in-room service was great and built into the room rate. On the one hand the hotel was well loca... See more

Rated 4 out of 5 stars

Overall great experience. There was one major problem with my reservation that didn't get fixed until the day of my check-in. This provided a lot of anxiety for me and the only reason this wasn't a 5... See more

Rated 4 out of 5 stars

I booked 2 nights in benidorm at hotel joya. My first time booking a hotel with stayforlong. Easy booking experience and no issues when booking into the hotel. Great price and I would definitely use t... See more

Rated 5 out of 5 stars

Stayed at the Holiday Inn just opposite the railway station in Liverpool and absolutely central to all one could need, public transport very close. The hotel I would recommend easily, very helpful,... See more

Rated 3 out of 5 stars

The booking process was imprecise in that we paid for "a superior double or twin bedded room with canal view". We wanted a double, but couldn't find an easy way of getting this request through. When... See more

Rated 5 out of 5 stars

Lovely hotel, spent 6 nights - staff very nice, great location and discounted parking for residents. Shame that the pool is only available as part of a Spa package, used the Spa and it was super thou... See more

Rated 3 out of 5 stars

Dealing with Stay for long as an option for a booking at Benalmádena Hotel palmers ok. Staff were friendly at Hotel. Room initially given was a corner room dark no balcony behind lift. I went to recep... See more

Rated 5 out of 5 stars

Stayforlong supplied the lowest price for my required hotel advertised through Trivago. The web site was easy to open, easy to follow and easy to go through with the booking. On payment an accurate re... See more

Rated 3 out of 5 stars

Overall really nice hotel. Sadly the bar and restaurant remain closed on Sunday and Monday so we only had one evening to experience these. Staff were very friendly and helpful. Gym was overheated and... See more

Rated 3 out of 5 stars

I had booked Tsuen Wan Dorsett Hotel in the past few years when I visited Hong Kong, but this was the 1st time the hotel offered me a room with 2 single beds. I felt a bit depressed and requested a ch... See more

Rated 5 out of 5 stars

I have booked with stayforlong for many years now and never had a problem with using them.They always go out there way to help as much as possible.highly recommended.You can book your holiday with a... See more

Rated 2 out of 5 stars

Wait times are 30–45 minutes every time I call. I booked a room that turned out to be mold-infested, and I had to check out early. I’ve been trying to resolve the issue with customer service, but it’s... See more

Rated 3 out of 5 stars

The booking process was very easy and straightforward. The only issue we had was that once booked, the price of our hotel on the same dates as ours went down considerably and neither Stayforlong or th... See more

Rated 3 out of 5 stars

This resort has a beautiful lobby and pool area, but I found some problems: 1- The room I got had a fould odor a mix of humidity and old furniture 2- The bath never got a hot water so during th... See more

Rated 5 out of 5 stars

silent during whole day and night, every day clining the room so we find it very proffesional. freewi-fi and full information about atraction in the city give us opportunity to planned well ouers nex... See more

Rated 5 out of 5 stars

Easy to find, easy check in, great quality for price. 15 minute walk into the beautiful city of Lille. Breakfast was tasty and plentiful - room was clean and of good size and staff were responsive bu... See more

Rated 2 out of 5 stars

We booked Half Pension The Hotel told us its only Lunch not dinner and if we like just to have Breakfast and Dinner, we need to pay extra. In the booking confirmation from Stayforlong was wr... See more

Rated 5 out of 5 stars

My experience with Stay for Long was amazing. The ease of reservations and payments took the stress away. Upon my arrival at Margaritaville Island Reserve in Tulum, the check-in process was smooth. Th... See more

Rated 5 out of 5 stars

Reception was very helpful on arrival and room was lpvely, clean and spacious. A bit of traffic noise but nothing to keep me awake. I only had 1 night as was moving on to lake garda. Breakfast lovely... See more

Rated 5 out of 5 stars

Was really worried when I booked it, as the price was too good to be true and the cancellation policy is fantastic. The company is very professional and the customer service team is awesome. They go... See more

Rated 5 out of 5 stars

The hotel is perfect for a city break , it is located in the Roxbury area , which seems to be getting developed and its making a difference. The hotel is situated on a main public transport route , th... See more

Rated 5 out of 5 stars

The second time I have stayed this year and should I visit Porto again I will be making a direct route to this wonderful hotel. Hard working and caring staff in the restaurant and the reception. The r... See more

Rated 5 out of 5 stars

The choice of hotel and price were amazing in comparison with other companies they were the cheapest, we saved around £200 on our booking with stayforlong. The only down fall is that they take long t... See more

Rated 3 out of 5 stars

We have stayed at the Oaklands hotel before with no issues. So choosing it this time was an easy choice. This time we were in room 38. The bedroom area was absolutely fine however the bathroom the sin... See more

Rated 5 out of 5 stars

1, the hotel is located in a good place, conveniently for public transportation and grocery shops. It is only 5 minutes walk to the train/tram/bus station and shopping center. 2, the hotel is clean.... See more

Rated 5 out of 5 stars

Really easy to book hotel. The stayforlong team were so helpful, responsive & friendly. Made the whole booking process so easy. The information on the site about the hotel was very accurate & the ho... See more

Rated 5 out of 5 stars

Great choice . Room clean and spacious, bed was comfortable. Great breakfast with plenty of choice , but most of all the staff were so nice and welcoming , I didn’t get there names but day and nice s... See more

Rated 2 out of 5 stars

I have no complaints about the quality of the hotel in terms of cleanliness but the hotel was booked up with a huge group of a kids hockey team. The lobby, where the breakfast area is, was complete c... See more

Rated 5 out of 5 stars

Have used Stayforlong a number of times and they have always been very competitive on price compared with other hotel booking sites. Never had to follow up any issues as the hotel confirmation is e... See more

Rated 5 out of 5 stars

Fantastic price for a great hotel. First time using Stayforlong and hadn't heard of them before, but great emails reminders and everything went smoothly. The only thing was with the room, it was state... See more

Rated 5 out of 5 stars

Perfect for my pre-flight stay. Welcoming staff on checkin. Great food and staff with a lovely atmosphere. Extremely comfortable bed.

Rated 5 out of 5 stars

Great booking process with reasonable price. My recent stayed at Kodchasri Thani Hotel Chiangmai was excellent. My wife and i loved it. I highly recommend Stayforlong

Rated 3 out of 5 stars

The room was OK, a little basic....No toiletries supplied, i.e. slippers, tooth brush or tooth paste Loo paper was single ply and very think....The bed was comfortable.. Breakfast.... we were asked... See more

Rated 5 out of 5 stars

Booked a four night stay in Qatar for the F1 weekend. Very competitive price and excellent service received. Thank you.

Rated 5 out of 5 stars

I had never booked with them and was quite nervous, however the price for the hotel I wanted to stay at was very competetive. I booked, sent an email with a question which they responded to. I arriv... See more

Rated 5 out of 5 stars

Booked hotel with stayforlong for a city break in Prague. Booking was easy, good selection/options to choose from. Got a good deal on booking

Rated 3 out of 5 stars

The hotel was nice and clean. Booked 2 rooms. Paid around £1000. 45 minutes after booking online I got a msg saying I could book the same room for around £300 per room which as you can imagine made me... See more

Rated 5 out of 5 stars

A great booking experience with Stayforlong for our recent trip to Disney’s Beach Club Villas, Orlando. Clear booking references and good communication. Payment procedure well explained. No difficulty... See more

Rated 5 out of 5 stars

This hotel was fantastic from the moment I stepped out the car there was a loverly doorman in his kilt who greeted us to help with our luggage we then had a very pleasant greeting by Jack who checked... See more

Rated 5 out of 5 stars

This is my second booking and the range of hotels and room types were excellent and cheaper than other travel agents.

Rated 5 out of 5 stars

Fabulous stay. Very welcoming staff, couldn't do enough for you. Beautiful place. Loved everything about our stay here. Breakfasts, room quality, location. Thank you.

Rated 2 out of 5 stars

The check-in process took more than 45 minutes. too slow staff and unaware of their job. The breakfast buffet was very poor of items and will never pay for again. the good thing is the valet parki... See more

Rated 4 out of 5 stars

We got a great price but we booked and paid over 6 months in advance. The second lift did not work at all, meaning there was often a wait to use the only other one. Bedrooms not always cleaned when... See more

Rated 4 out of 5 stars

We had a lovely time, the hotel staff were very helpful/proffessional. The room and en suite bathroom was large and well equiped. The reception was always well staffed/helpful. The one negative that... See more

Rated 5 out of 5 stars

Our stay at the Sheraton Jumeirah Beach was absolutely excellent. The food was superb, the pool area very well maintained, and the private beach simply beautiful. The rooms were top-notch – fully... See more

Rated 5 out of 5 stars

I think this is the second time I've booked a hotel at a really reasonable price. This allows us to enjoy our vacation even more.

Rated 5 out of 5 stars

This hotel was amazing very accommodating. Very kind. Staff was in a great location. There is a mall right across the street. It’s also by the water. It only takes 15 to 30 minutes to get everywhere t... See more

Rated 5 out of 5 stars

The service at check-in was excellent. Even though we arrived at 8 a.m., the team was incredibly friendly and helpful. They stored our bags, sorted our early check-in, and sent a text as soon as our r... See more

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Company details

  1. Travel Agency
  2. Travel Aggregator

About Stayforlong

Written by the company

Visit Stayforlong
Stayforlong

We are an online travel agency, born as a tech start-up in Barcelona, with one clear goal: to reward holiday makers with the best hotel offers the more nights they stay.

Why we do what we do

We realized that these customers deserve enhanced benefits to enjoy longer holidays and decided to make them the center of our efforts. This is why our team works hard to shake the travel industry, developing new products and connecting our travellers with the best accommodations so they can live long-memorable experiences.

How Stayforlong get better prices in hotels and accommodations

We offer competitive rates for long-term stays because we believe these types of holidaymakers are the most valuable, and so do the hotel owners.

It's a win/win situation:

  • Hotels attract better customers because they are holidaymakers who stay more nights.
  • Customers save the most on their accommodation and get to enjoy longer vacations at the best price.
Find the best hotel offers
If you need any assistance please visit our helpcentre: https://help.stayforlong.com/en

Contact info

4.0

Great

TrustScore 4 out of 5

49K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 6% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars

We were booked into Vista Cay resort in…

We were booked into Vista Cay resort in Orlando for two nights. The payment for our stay amounted to £274.00 as per StayforLong website, very reasonable I thought at the time. On arrival we had to check in to the resorts front desk. We were advised that an additional charge will be applied for cleaning fees and resort fees totally $259.00. There was no indication additional charges would be required when we made the booking.

December 3, 2025
Unprompted review
Rated 4 out of 5 stars

Nice comfy bed

Nice comfy bed, decent bath/shower, staff very helpful the booking all went smoothly,my only complaint was the toilet didn't work,used the shower head to flush as was to tired to complain.Mentioned it to reception as I left

December 4, 2025
Unprompted review
Rated 3 out of 5 stars

Expensive hotel with a cold room and an incomplete birthday!

We arrived at the Verdi Hotel for my wife's birthday, I first indicated this via the Stayforlong booking site, and then via the Versi Hotel's own contact email address. Previously, in such a situation, they would greet my wife on her birthday with a greeting card or some kind of kindness. There was a hotel where on the morning of the birthday the kitchen staff would treat us to a small cake with a burning candle and the Happy Birthday song.
Here, the Verdi Hotel did not respond to any of my letters, and they did not even pay attention to the date of birth when checking in. When leaving, they only said with difficulty that they apologize. I will go with it a lot.
- The first day the wellness area was very cold, we could only feel good in the sauna. The water in the pools was much colder than indicated. The wellness area was already working properly in the next two days.
- On the third day, there was a grumpy young woman in the wellness area who was not prepared, prepared for someone to want to use it. She pulled the towel from the connecting corridor, did not give it to us, but we had to take it off by reaching over the counter. This is unacceptable in a reputable hotel.
- The room was cold, according to the air conditioning it was 21 degrees Celsius. If we were in the room, we either had to be under the covers or put on a sweater. The room temperature could not be adjusted.
- The breakfast was varied, the entire offer was delicious.
- In addition to the expensive room price, you have to pay a very expensive parking fee.

November 25, 2025
Unprompted review
Rated 3 out of 5 stars

Stayforlong website excellent (5/5), hotel disappointing

Stayforlong website is excellent (5/5). Straightforward and worth checking. Unfortunately hotel we stayed at (Henrietta House - Bath):
Staff - 3/5
Location 5/5
Breakfast 3/5
Room 2/5 - spacious, but as one of the heaters wasn't working forced to stay in bed due to cold weather. Staff ignored request to sort.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

The hotel was sold out and I was able…

The hotel was sold out and I was able to get a room for the same price the hotel was advertising prior to it being sold out. Only issue I had was that I prepaid and they charged me when I got there. Was employee error and nothing to do with Stayforlong.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Good cost/benefit ratio

I liked the good offer,
the price quoted and piad in my own currency,
the options with or without down-payment,
and the quick response time from the customer service.

December 8, 2025
Unprompted review
Rated 4 out of 5 stars

I had a good experience

I had a good experience, the hotel was good value for money. The room type I had chosen was a ‘standard’ room and it was overdue a refurb and a long walk from the elevator lobby but a good size. Warning that the rooms are only cleaned when you’re persistent and call housekeeping, even though I’d elected for daily cleaning…. Great location near Epcot and lobby bars and restaurants are great.

December 2, 2025
Unprompted review
Rated 4 out of 5 stars

Lovely stay

Lovely stay. Apartment very clean .
Staff great very friendly & helpful .
Did not eat at hotel only drinks . Good choice & good price .
Great location x

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

sound too good to be true

looking at the price they offered for 6 nights in a hotel in central Rome the price looked too good to be true! But it was too good an offer to pass up and though i was worried it might be a scam, everything was above board and the hotel was great except they dont have kettles and coffee in the rooms but it served our needs for our trip

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I stay in Legend Hotel in Lagos and it…

I stay in Legend Hotel in Lagos and it was exceptional. Hotel was clean customer services was excellent and food was delicious. The rooms where very spacious and bed very comfortable.
I also stayed in Pullman Dubai City Centre. That was another exceptional experience. The welcoming was warm and everything was fantastic. I would like to thank the staff for the lovely surprise birthday cake given to me. I will definitely stay at both hotels again.

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I have been trying to reach you by email and phone since November 14, but I have not received a response.

I contacted the hotel if it is possible to change the room to a standard room instead of a wheelchair room. This was possible because the cost of the room is the same.

Only they problem was they couldn’t find me in their system, and I wonder what went wrong because I received a booking number and a booking confirmation from you. And I have also already paid for the booking.

And now I wonder how this can be solved, I want to be able to check in flawlessly without stress.

What can I do now, I know I can’t check in now when I arrive at the hotel on December 22, how can this be solved or have I been scammed and thrown away my money.

My booking details are:
Name: Yousra El Allouchi
Booking number :9073415404367

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Better value for money

As we've used this hotel before, the price offered by Stayforlong provided a room with a king size bed at the same price others were offering a lower grade room with a double bed.

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

I booked a room in Ankara Turkiye but i…

I booked a room in Ankara Turkiye but i missed my flight in the UK so i called customer service to change the,date of my booking so i don't loose it.
No answer no rely no following up.
I lost my money and the booking
Really
Sad unfortunately as I trusted you

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

The room was dirty

The room was dirty, three days in to my 9 days stay I ask for someone to clean the room and no one come, I ask a day after and no one come.the floor have holes, I put bread on top of the microwave and rat bite it. I can't see my self staying there again.

November 26, 2025
Unprompted review

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