Upcomers 

Antwort von Upcomers

24. Nov. 2025

Thank you sincerely for taking the time to share your positive experience. We’re truly happy to hear that our all-inclusive package met your expectations and that you felt supported throughout your journey with us.

We understand that starting out can feel uncertain, especially when there are mixed opinions online, so it means a lot that you gave us the chance to show you how our team works behind the scenes. Transparency is very important to us, and we’re glad you noticed our open communication whenever delays occur.

It’s also wonderful to hear that our availability via email and Discord made your experience smoother. And yes, offering a free reset when someone makes a small mistake is part of our commitment to fairness. Every trader deserves a second chance.

Thank you again for your trust and your kind words. We’re grateful to have you with us and look forward to supporting you every step of the way.

Warm regards,
Upcomers Team

Antwort von Upcomers

21. Nov. 2025

Thank you for your feedback! We’re glad to hear that you find the rules helpful for developing discipline and improving your trading skills. If you ever need support along the way, our team is always here to help.

- Upcomers Team

Antwort von Upcomers

20. Nov. 2025

Thank you for sharing your experience. I’m truly sorry that your payout didn’t meet your expectations, especially after reaching your profit target. This moment should feel rewarding, and I fully understand your frustration.

To clarify briefly: our system calculates how much of your profit is eligible for withdrawal based on fixed payout rules, which can sometimes differ from your total profit. I understand how confusing this may appear.

It also concerns me that the dashboard felt unclear and that you felt unsupported. That is not the standard we want to deliver. Please rest assured, our team will reach out to you to review your case personally.

We will verify your payout eligibility, account synchronization, and all dashboard calculations to ensure everything is correct.

Your trust matters to us, and we will make this right.

- Upcomers Team

Antwort von Upcomers

20. Nov. 2025

Hi Mario,

Thank you for taking the time to share your feedback. We understand how frustrating your experience must have been, and we sincerely apologize for any inconvenience caused.

We want to clarify a few important points:

• Review delays
There were temporary processing backlogs that extended some review times beyond the usual 24 hours. This is not our standard, and we are working to improve response speed and consistency.

• Rule violations
Accounts are not suspended for exiting trades quickly. When a violation is flagged, it is based on specific system triggers or rule inconsistencies that require manual verification. Our team can re-check your account to ensure the decision was correct.

• Support availability
Our support team responds to all inquiries, not only purchases. If you did not receive timely assistance, we apologize and will investigate why that happened.

We appreciate you bringing this to our attention. To ensure your case is handled properly, our support team will reach out to you directly to review your account, clarify any misunderstandings, and provide a detailed explanation of the decision.

Your feedback helps us improve, and we’re committed to giving you a fair and transparent resolution.

- Upcomers Team

Antwort von Upcomers

18. Nov. 2025

Thank you for your positive feedback! We’re very happy to hear that our platform meets your expectations and that you’ve had a great experience. We truly appreciate your recommendation.

Thank you for your trust!

- Upcomers Team

Antwort von Upcomers

19. Nov. 2025

Thank you for sharing your experience, and we’re truly sorry for the frustration this situation caused. Once a trader successfully completes the challenge and signs the funded contract, the process should continue smoothly toward payout, so we understand why the reset felt unfair.

Our team has already reached out to you directly to review the full account data and verify exactly what happened. We want to make sure the explanation you received is accurate, transparent, and supported by verified logs.

We also apologize if you felt there was no proper support during this process. That is not the experience we aim to provide, and your feedback is being taken seriously.

Please check your email or support messages so we can resolve this as quickly and fairly as possible. We’re here to help and ensure every trader receives clear communication and a proper review.

- Upcomers Team

Antwort von Upcomers

19. Nov. 2025

Thank you for sharing your experience, and we’re truly sorry for the frustration this caused. Your refund request should have been addressed much sooner. We’ve recently been handling a very high volume of inquiries, which unfortunately caused delays in our chat support responses, but we understand that this is not an excuse for missing your earlier messages.
Our team has now reached out to you directly to review your case, confirm the timeline, and ensure a fair resolution.
We appreciate your patience and understand your concerns. We’re working on improving our response times so every trader receives timely and reliable support moving forward.

- Upcomers Team

Antwort von Upcomers

13. Nov. 2025

Thank you for your thoughtful feedback! We’re delighted to hear that you had a positive experience with our platform and support team. Providing a transparent, fair, and well-structured trading environment is very important to us, and we’re glad you felt well supported throughout the process.

We truly appreciate your recommendation and look forward to continuing to support you on your trading journey.

- Upcomers Team

Antwort von Upcomers

29. Okt. 2025

Thank you for your feedback! We’re very glad that Sydney was able to assist you quickly and smoothly. We’re happy to hear that you’re satisfied with Upcomers’ terms and conditions, and we’ll continue doing our best to meet your expectations when the first payouts come through.

— The Upcomers Team

Antwort von Upcomers

14. Nov. 2025

Thank you for your feedback! We’re glad to hear that our support team, especially Oliver, was fast, friendly, and helpful. We appreciate it!

- Upcomers Team