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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciated the tool's ability to consolidate multiple functions, which helps to connect with other people. Some people found it easy to use and straightforward for business outreach. However, many consumers reported negative experiences related to customer service, highlighting a lack of communication and unhelpful support. People also expressed concerns about the website and the service itself, mentioning slow page loading and a cumbersome user experience. Moreover, some reviewers complained about inaccurate data, emails going to spam, and difficulties in setting up automated workflows.

Based on these reviews

Rated 3 out of 5 stars
Verified

Hi Tim, honestly it's clear how much hard work you guys are doing to make the platform as easy to engage with as possible. But I had alot of trouble setting up the automated work flows. Sometimes it w... See more

Rated 3 out of 5 stars

Painfully slow page loading, especially when selecting filters for new searches. I've seen zero results from email campaigns. The only replies are OOO notifications. Even with very light email volume,... See more

Rated 3 out of 5 stars
Verified

I like the idea of the product but the screens are too crowded. Too much information on the screen. Little cumberson to use. I don't have alot of features so hard to actually make good judgement. The... See more

Rated 3 out of 5 stars
Verified

I think Apollo can help you find names, but in terms of setting up campaigns and tracking leads, it is very clunky. The UI and the UX needs some improvement. Additionally, in terms of setting up mailb... See more

Rated 1 out of 5 stars

Can. just speak to a real person ????? Got the free 14 day trial. Had a bunch of setup issues - cant set up website tracking or proper whitelisting. All answers to questions are bot-like. It's painful... See more

Rated 1 out of 5 stars

They are selling my personal data... They are selling my personal data without my consent including my personal mobile and as a result I receive cold call night and day from third parties. I visite... See more

Rated 1 out of 5 stars

Received a cold call to my personal (private) mobile number from a company who had been given/sold the data by Apollo.io. Clearly scraping private data online, likely from LinkedIn. Unlike the last co... See more

Rated 2 out of 5 stars
Verified

Whenever, i trying to login. There always an error like ' domain name' on sign-up form...as a freelancer i couldn't fill a domain name in that.. it could be better by fixing this..

Rated 1 out of 5 stars

If I could give this negative stars I would. Apollo is full of a bunch of robots and lib leaning unintelligence. Outdated information and piss poor customer service. Dont walk....RUN as far as possibl... See more

Rated 1 out of 5 stars

I am using Apollo since a few months, the first months everything was fine, but now I constantly get blocked for non-human behavior. I am just doing exactly what i do with other tools, looking up a... See more

Rated 1 out of 5 stars

The leads were garbage, out of date. When we tried to cancel, they offered it to us for 10% of the full cost, we decided to try it longer to see if it got better, then they arbitrarily started to cha... See more

Rated 1 out of 5 stars

I paid for one month of service. I never got the system to actually work. Submitted multiple help tickets - no help. I got one 45 minute video meeting/call that never addressed the issue. After on... See more

Rated 1 out of 5 stars

I wish i could give them a 0, the worst customer service experience ever! they took days to respond and weren't helpful at all.

Rated 1 out of 5 stars

They miss fundamental features (like choosing the sender name) but you only realize after you’ve purchased and then they simply refuse to refund. The credit system is also very dodgy. They say y... See more

Rated 1 out of 5 stars

I was recommended to try this service and it was a horrible experience. In spite of the effort is setting up great content and targeting the open rates are extremely low (less than 5%) and most of the... See more

Rated 1 out of 5 stars

Is apollo short for appalling? Apollo suggests a number of beginner sequences when you join, and encourages you to look at them. They do not warn you that simply looking at them uses up your me... See more

Rated 1 out of 5 stars

They are impossible to deal with, took me ages to set up the account, email are not going, no one is there to solve the issues, everytime i raised the ticket, their support pushed a ton of tutorials t... See more

Rated 1 out of 5 stars

Avoid using Apollo.io as an ABM tool. The platform feels outdated and lacks proper integration between assets. For example, when running a sequence linked to a list, there's no way to trace which... See more

Rated 2 out of 5 stars
Verified

We've shared our feedback with your CS rep. In summary: List Management performance is poor, and your new "Beta: NAICS" search criteria does not seem to work. Even if a "Beta" feature - why woul... See more

Rated 2 out of 5 stars
Verified

I signed up for the service to help me with prospecting because it was becoming very time-consuming. When I heard about Apollo, I got very excited about what they offered. However, since using them an... See more

Rated 1 out of 5 stars
Verified

I can't get answers to my questions. I signed up for a basic account and was offered a free trial for 14 days (or so) to test out the features. However, what I learn from your tutorials does not ma... See more

Rated 1 out of 5 stars

They somehow got an email address from my domain from somewhere, added it to their database, and now I'm getting spammed daily from marketers trying to sell me various services. It's not even a r... See more

Rated 1 out of 5 stars

The sequnecof emails kept failing. Support came back with suggestion to remove all my contacts and adding them back to sequenec potentially taking hours. Created a technical ticket and but gues... See more

Rated 1 out of 5 stars

I could never get my account to actually send out any emails. I watched many videos, got one 45 minute web meeting that ran out of time before she could tell me how to use the site. I reached out ma... See more

Rated 3 out of 5 stars
Verified

Apollo makes things pretty straightforward and easy to use. However, the 2 main issues I keep running into are with verified emails not being accurate + email signatures not showing up on emails. I've... See more

Rated 1 out of 5 stars

What an absolute waste of my time attempting to use this system. I uploaded a contact list of 6K people, with names, titles, employers, addresses, and phone numbers and I was attempting to "enrich" th... See more

Rated 1 out of 5 stars

The platform itself works well, but the support experience has been very disappointing. We’ve been facing API issues for several months, and despite repeated attempts, their support team has been unab... See more

Rated 1 out of 5 stars
Verified

The customer service executive from Apollo did not turn up at the slotted hour. Nor did he respond to my email for a reschedule

Rated 1 out of 5 stars

Great system and quiet accurate, terrible customer success (do they actually have any???). i was keen to get theProfessional level and paisd upfront but wanted to ask a few questions and get a better... See more

Rated 2 out of 5 stars
Verified

The lack of communication has been bothersome. I've been seeking some clarity on pricing. I still don't have it. It's put a bad taste in my mouth.

Rated 1 out of 5 stars

0 stars would actually be a generous rating. Apollo.io has officially earned the title of the most brilliantly counter-intuitive company I have ever encountered. It seems they are wor... See more

Rated 1 out of 5 stars

Save yourselves the headache and switch to something faster. If you don't mind having 1 tab taking almlost 2GB of RAM then this is for you. Apollo has been nothing but a resource heavy, laggy pr... See more

Rated 3 out of 5 stars
Verified

You are competing with Zoom Info. Some of what you have in apollo isn't available on zoom but a lot of it is inaccurate or not up to date.

Rated 2 out of 5 stars
Verified

Not 1 email out of 150+ that we triggered has been opened. Direct reachout on LinkedIn continues to be far more effective

Rated 1 out of 5 stars

Review: We are deeply dissatisfied with Apollo's recent actions. The company unilaterally changed our subscription plan and withdrew a significantly higher amount from our company card witho... See more

Rated 1 out of 5 stars

Would not recommend for local service company leads. Data is inaccurate. Says 1-20 employees, but company got 10x amount. Wouldn't recommend

Rated 2 out of 5 stars

A great product that does what it says on the tin, until you need help or to talk with someone. At this point, you may as well talk to the wall.

Rated 4 out of 5 stars
Verified

It has helped me connect with people, it is one of the unique tools I've come across.

Rated 1 out of 5 stars

Apollo.pl is a SCAM. They ask you to business proof read, after 2 weeks, instead of paying you, they ask you to transition into another scam position as a "deals manager"....a crypto acct is involved.... See more

Rated 3 out of 5 stars
Verified

The tool itself is good in that it consolidates the functions of multiple tools. The drawback is that you are likely to end up paying much more since you will pay for each feature separately, e.g. dat... See more

Rated 1 out of 5 stars
Verified

Hello, I am very disappointed in the changes that were made after we committed to your service and made our payment. We signed up under the unlimited credit, then apparently the system changed and... See more

Rated 1 out of 5 stars
Verified

I have a paid Legacy account under Julius Frago. I did not agree to pay for the 10,000 additional credits as it was very, very expensive; I only agreed to pay for 5 additional seats/users. That... See more

Rated 1 out of 5 stars

Apollo and their team, including Nicolás Hurtado, have acted in a manner that has caused significant concerns. Services were promised to the client, but the terms were later changed from what was orig... See more

Rated 4 out of 5 stars
Verified

The information is generally good that I get from Apollo. Sometimes there is not email data, but it is generally good.

Rated 1 out of 5 stars
Verified

I think you have the worst customer support program of all technology companies I have used as a career SDR in my 20+ year career. I think your company is severely failing. If my company finds another... See more

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Company details

  1. Software Company
  2. Business Development Service
  3. Business to Business Service
  4. Internet Marketing Service
  5. Software Vendor

Written by the company

Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B database of more than 210 million contacts and 35 million companies, Apollo’s end-to-end platform helps businesses of all sizes unlock their full market potential with unparalleled precision and ease. Trusted by 500,000+ companies, including Autodesk, Cyera, and DocuSign, Apollo is building the number one go-to-market platform to make the sales process intelligent, turnkey, and accessible for all. Visit apollo.io to learn more.

Everything you need to sell, scale, and succeed

Written by the company

Find the right people and book quality meetings
Apollo is an end-to-end AI sales platform with all the features, integrations, and training you need to grow your business.

Contact info

2.9

Average

TrustScore 3 out of 5

941 reviews

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1-star

Hasn’t replied to negative reviews


Rated 4 out of 5 stars
Verified

Impressive Free Experience…

I managed to get more information than I normally would with other platforms. I wish your free access could be renewable for those of us who do not have a huge budget for the paid version.

5 December 2025
Rated 5 out of 5 stars
Verified

Google This 1.Word Fact-Check The Meaning "Serendipity "10/12/2025

Apollo I'm a Copywriter but I don't need any skills to state that to this day i am still in pure shock with the heavyweight truth that this company is off the positive side of integrity scales ⚖️Apollo io makes me endless profits with Lazer Targeting freshest Data on Earth I'll have to stop myself or singing praises too high ain't believable. 1.word= Serendipity

Thank You Apollo.io i -o -u

Denis Raftis Liaison Officer Consumer Scholars Academy

10 December 2025
Rated 4 out of 5 stars
Verified

Good but faster would be great

I like how appollo shows company profiles together with emails but it takes really long for the profiles to load which makes it hard to identify the right people quickly

3 December 2025
Rated 5 out of 5 stars
Verified

Best provider I've tried

I've tried a couple of provider, but apollo was by far the best of them. Great tool for leadgen especially with the AI search for similar companies. also the sequence option is very easy to use ans within a couple of hours i have automated my full outbound.

3 December 2025

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