Early Bird Reviews 295,879

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the dependable delivery service, often highlighting the convenience of early morning deliveries right to their door. People find the service fast, reliable, and efficient, with many considering it the best delivery option available. Consumers also value the transparent communication and smooth process, particularly the ease of sending and receiving packages without the need to print labels. However, a few reviewers mentioned issues such as occasional delivery cancellations or rescheduling. Some consumers reported instances of packages being delivered to the wrong address or left in unsecured locations, raising concerns about potential theft. While the user experience is generally positive, a few reviewers suggested improvements in customer service responsiveness and app functionality.

Based on these reviews

Rated 4 out of 5 stars
Invited

Hi. :) i have been choosing EB for many years and it has never been any problems with the delivery untill recently. Since june i keep on getting my packages all wrong. They either can’t find my door a... See more

Rated 4 out of 5 stars
Invited

Fast service, sometimes cancelled delivery or rescheduled. The deliveryman scared me the other day at 1am putting the envelope through the door. So might be best to keep it outside instead. Early b... See more

Rated 4 out of 5 stars
Invited

At first the delivery was set to a Saturday and with no explanation they didn't delivery or set a new date to do it. But the package arrived and everything was fine.

Rated 5 out of 5 stars

Best delivery company ever! Try to always choose Earlybird if possible. Thank you for good service. Happy customer in Särö Sweden

Rated 5 out of 5 stars

The very best thing about Service provided by early bird must have to be the ability and willingness to strive furthermore more for high and especially to be able to step up and deliver!! The B M W

Rated 5 out of 5 stars

Early Bird gets the best resaults för NOT delivering at the right adress and the claimed it has been deliverd And do not take any responsibillty för their misstake and just doesn´t have any res... See more

Rated 3 out of 5 stars

It happened to me att they say the deliver one day and don`t. Also deliver to someone else in wrong adress. When that happened was impossible to contact early bird. The sender was not able to do anyth... See more

Rated 5 out of 5 stars
Invited

Was expecting it yesterday but got information that it couldn't be delivered. I guess it's because of some police control at the entrance of the main door. Nevertheless I understood. As expected I rec... See more

Rated 5 out of 5 stars
Invited

Although I have been here as a guest and this is my friend's house, I received my package. Last 2 times your loyal worker hadn't seen my name on the door so he/she rejected the package, I understand... See more

Rated 5 out of 5 stars
Invited

Early bird is my favourite it comes to the door and keeps me updated regularly no other postage company delivers to the door! So much easier thanks a lot me and mum always hope our temu will be sent t... See more

Rated 5 out of 5 stars

Early bird is the absolute best courier I have had in my life. Whenever I'm offered the option of having it as delivery I always choose it. Never, as in NEVER, have I had an issue with them. Always de... See more

Rated 3 out of 5 stars
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Quick, good feedback, cheap. Today one serious minus: please dont let a package with a book in cardboard stick out the letter box. Especially on rainy days. My letterbox is big enough, and even... See more

Rated 5 out of 5 stars
Invited

Always happy with your shipping service. Early Bird is the best shipping service.

Rated 5 out of 5 stars
Invited

It took longer than expected for the parcel to get to Sweden, but as soon as Early Bird got it, it went super fast with delivery. Way faster than with most of other delivery companies! Great job Early... See more

Rated 5 out of 5 stars
Invited

Early Bird is the only package delivery company that is superior all other delivery companies. When I get a package delivered with Early Bird I feel special, and like I give myself a little extra. I... See more

Rated 3 out of 5 stars
Invited

Not sure about this service , it’s open to theft , app is poor , single language . They don’t leave outside your door my son’s parcel was left in the road outside our hour at 4am in the morning.

Rated 5 out of 5 stars
Invited

Fast and reliable service! My parcel arrived earlier than expected thanks to the early bird postage. Smooth process and great value—highly recommend!

Rated 5 out of 5 stars

The most easy delivery company ever. Both to send and receive packages. The most genius idea ever to not even have to to print out labels!

Rated 5 out of 5 stars

got parcel on time,a bit of misunderstanding with parcel coming this morning ir coming tomorrow maybe i have another parcel tomorrow who knows

Rated 5 out of 5 stars
Invited

They delivered on time , it didn’t get late like other post services. Dhl is the worst.

Rated 5 out of 5 stars
Invited

I recommend this shop. Shipping to Sweden took a while, but the product was good.

Rated 5 out of 5 stars
Invited

I love the way Early Bird deliver packages right at the door during early hours! Although I know what's there inside the package, getting something from Early Bird is no less than a surprise... Thank... See more

Rated 5 out of 5 stars
Invited

Woke up in the morning to find the package hanging from the door knob. Didnt hear anything during the night. Very easy and fast delivery!

Rated 5 out of 5 stars
Invited

Amazing early morning delivery. Been fighting with DHL for a week to deliver a "2 day delivery" package. Woke up this morning and Early Bird had delivered whilst I was asleep, so a very pleasant surpr... See more

Rated 5 out of 5 stars
Invited

Thank you very much sir I have received my package successfully from Revolut. Best regard Samuel Wagya.

Rated 3 out of 5 stars
Invited

They havent deliver package and when i mail them, they dont answer to my mail bad customer service, they were good most of time when things work thats why i have them 3 stars

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Company details

  1. Distribution Service
  2. Business to Business Service
  3. Logistics Service

About Early Bird

Written by the company

Smart home deliveries

Early Bird is a service network for home deliveries to recipients' doors or mailboxes. The delivery service is built on a collaboration between Sweden's largest media houses and their distribution companies. Early Bird’s carriers deliver parcels on the same route as they hand out newspapers, early in the morning when traffic is light. Today, Early Bird’s deliveries reach 100% of Sweden's households.

☕ Early morning

🏠 Home deliveries

📬 To door or mailbox

🤓 Smart

🌱 Sustainable

🙌 Easy to use

📍 Reaches big cities and countryside


Contact info

4.2

Great

TrustScore 4 out of 5

296K reviews

5-star
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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

My mailbox

My mailbox, has a MASTER DOOR, that opens and give access to all other mailboxes, 6 Mailboxes in total.
By opening it the master to all of these mailboxes one can put a package that is bigger than it should be, bout once the master door, is closed, the smaller individual door, only allows for a certain, dimensions.
Dimensions less than the dimensions of the master door, so now i have a package to big to extract from my mailbox. My mail box is JAMMED!!!! This is so careless from a company of this kind of Service

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Wrong address

Delivered the package to the wrong address (1 block off), no help from their support, who only say that it was delivered and then stop all communication.

Finally got the package from the guy who got it instead who looked up the correct address and came over with it himself.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

They didnt deliver my pakiet .

They didnt deliver my pakiet .i got sms that it was delivered but nobody was here...they didnt took any responsibillity for lost delivery and nobody now where are my lost pakiet...worst leverans ever :( i still didnt got my staff :( avoid! Horrible experience as a customer

3 December 2025
Unprompted review
Rated 3 out of 5 stars
Invited

The package was left on the top of the…

The package was left on the top of the mailbox, and the mailbox is next to the sidewalk.Anyone passing by can pick up the package. The next time I would prefer Early Bird leaves the package at the front door. Thanks.

30 November 2025

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