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Fragrance Prime Reviews 275

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TrustScore 4.5 out of 5

4.4

Perfume Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the swift and efficient delivery service, noting that orders arrive promptly and are well-packaged. Consumers consistently praise the quality and authenticity of the products, with many highlighting the reasonable prices. People appreciate the easy ordering process and the overall excellent service provided. The business stands out for its reliable delivery, seamless integration with payment platforms, and responsive customer support, which quickly resolves any issues that may arise.

Based on these reviews

Rated 4 out of 5 stars
Verified

The Fragrances are genuine and fresh. Delivery and service excellent. Only reservation: I think they should give a little more than a 5% discount, especially when you're purchasing close to $200 in f... See more

Rated 4 out of 5 stars
Verified

Everything went well, except delay for delivery (ordered Decembre 27th, delivered January 6th).

Rated 4 out of 5 stars
Verified

Product I was interested was in stock, delivery was quick, even with pre-Christmas rush. Great service.

Rated 4 out of 5 stars
Verified

I had a good experience because the service was awesome and the customer service as well.

Rated 3 out of 5 stars
Verified

Still didn’t receive the package. Error in address and weird phone number on record. I gave the right info otherwise the payment could not have been made. Still gave 3 stars because the company emaile... See more

Rated 5 out of 5 stars
Verified

I was skeptical at first but this company is truly great. All the perfumes I ordered were as expected. I’ll definitely recommend to others and also looking forward to buy more from fragranceprime in t... See more

Rated 5 out of 5 stars
Verified

Order was on point, far faster than expected and cheapest prices compared to anywhere else, will absolutely shop here again!

Rated 5 out of 5 stars
Verified

Purchasing top scents from Fragrance Prime was very easy. The fragrances I bought were very reasonably priced and delivery was fast and easy. I will definitely go back to get anything I want.

Rated 5 out of 5 stars
Verified

There was a major delivery problem with FedEx. When I contacted the company in my frustration I received great help and within three days I got my package. I'm very impressed!

Rated 5 out of 5 stars
Verified

I am very happy with my purchase of Euphoria perfume. The price was 40 dollars below retail. Arrived very quickly as well.

Rated 5 out of 5 stars
Verified

The colognes came great with zero damage. They only take around one day for me to get shipped. This store is definitely my go to store when I need to purchase a cologne. Thanks

Rated 5 out of 5 stars
Verified

Package was well insulated and protected! The exterior box was broken but perfume inside was safe! Quick delivery!

Rated 5 out of 5 stars
Verified

excellent choice of product. very reasonable price. fast service

Rated 5 out of 5 stars
Verified

Fast delivery, and my favorite perfume at a just price.

Rated 5 out of 5 stars
Verified

Great reliable delivery, love the intergration with apply pay and shopify, first time seeing that!

Rated 5 out of 5 stars
Verified

Good product, fast delivery and secure, reliable internet site

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Company details

  1. Perfume Store
  2. Flavours, Fragrances and Aroma Supplier

Written by the company

We are offers you large varity of branded women's perfumes and men's colognes, Its 100% authentic and geniun. Our glamourous selection is guaranteed to bring pleasure to your senses. We have been in this industry for years. We have established a reputation for top class fragrances at very affordable rates, bringing rare superior aromas to the public.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

275 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot
Rated 1 out of 5 stars

Poor quality and rude behaviour

Poor quality and rude behaviour, impossible to retun. Do not buy from the scammers like FragrancePrime Canada

10 November 2024
Unprompted review
Fragrance Prime logo

Reply from Fragrance Prime

Thank you for your feedback. We're sorry to hear about your experience. However, we are unable to verify your complaint based on the details provided. If you believe there has been an error or if you have specific concerns about your order, please feel free to reach out to our customer service team directly at support@fragranceprime.ca so we can investigate and resolve the issue promptly. We strive to ensure all of our customers are satisfied and appreciate the opportunity to address any concerns.

Rated 5 out of 5 stars
Verified

Seamless Service

Such a seamless transaction. I had been shopping around online for a specific cologne and I finally found my product on Fragrance Prime (for the best price by far). The product arrived quickly and without damage. I will definitely shop here again!

30 October 2024
Rated 5 out of 5 stars
Verified

FragrancePrime gave me the best price…

FragrancePrime gave me the best price and a discount for the perfume I was looking for. Shipping was the most reasonable allowing that to be the only amount above my $150 gift budget.
Shipping was fast and email communications each step of the way was amazing.
Package was well wrapped (perfume boxed in cello to protect the bottle).
I will definitely purchase from this site again.

8 September 2024
Rated 4 out of 5 stars
Verified

You are super fast

You are super fast, great delivery. The only thing is the product itself is not what it used to smell like so it’s not the same smell and it’s not what I expected. Thank you.

28 August 2024
Rated 1 out of 5 stars

i received a verry bad product

i received a verry bad product, smell bad, not the original! not good service afther bying, they ask to send back,
i need it to pay to send back, i received it back, need to pay again so i leave it to the post, i lost my product but i don't care because this perfum was smelling so bad and the enveloppe on the box was not the seal good
like a original perfum!

20 August 2024
Unprompted review
Fragrance Prime logo

Reply from Fragrance Prime

Thank you for your feedback. We're sorry to hear about your experience. However, we are unable to verify your complaint based on the details provided. If you believe there has been an error or if you have specific concerns about your order, please feel free to reach out to our customer service team directly at support@fragranceprime.ca so we can investigate and resolve the issue promptly. We strive to ensure all of our customers are satisfied and appreciate the opportunity to address any concerns.

Rated 5 out of 5 stars
Verified

Highly recommend

The only perfume i wear, always get compliments. Couldn't find it in stores, happy i found it here. Quick delivery. Good price. Tester came without lid, as expected but now I'm wishing I spent the extra few dollar for the lid, just for travel purposes.

26 July 2024

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