Ingeni Services Group Limited  Reviews 97

You only know how good and insurance company is when you have to claim. I can honestly say that with Ingeni the process was very easy smooth and stress free. From claim to completion I can honestly s... See more

Clair was so kind going through all aspects of the claim. She took time to make it so easy for me to pursue the repair after the first company were not able to complete. Truly professional and well tr... See more

Ash was great. He talked me through the product and informed me about the advantages of gap insurance, which I've never had before. He was well informed and knew his subject well. He was friendly and... See more

Ash was fantastic. He was very informative, helped me to really understand what I was purchasing and how it would benefit me. I would highly recommend gap insurance to everyone buying a new vehicle. I... See more

I had no idea how to navigate the process of submitting and claiming an insurance claim for damage to two of my car doors. From initially contacting the company to settling the claim the insurance... See more

Ashraf was great at explaining the process and how things worked with my GAP insurance. I was not pressured into purchasing GAP insurance, he just told about the product and left me to decide on if I... See more

I cannot thank and recommend Ingeni enough. Their team helped us greatly with our GAP Insurance claim and their efforts were invaluable when dealing with our own motor insurers, who had clearly under... See more

I needed to claim for a scratch to my front bumper and called Ingeni who explained the claims process and emailed the form promptly. My claim was dealt with very quickly and efficiently. I wasn't abl... See more

I contacted Ingeni due to a damaged wheel and was put straight through to Oscar within seconds of me picking up the phone. Oscar dealt with the problem efficiently and professionally, and explained... See more

I found an irreparable nail in the tyre wall and contact Ingeni for assistance. I spoke with Oscar, who was extremely helpful. Oscar advised of all the necessary steps I needed to take to submit a cla... See more

I had a small chip and called Ingeni as advised. Clair dealt with the call and sent forms out immediately. Easy process to follow with help and advice given. Only 4 stars at the moment as the repair h... See more

After the tyre pressure warning light came on in my Kia Sportage, I found a screw in the side wall of one of my rear tyres. I took the car to my local garage who were unable to make a repair due to... See more

Dealt with Ash who was very informative pleasant and patient. He explained all details thoroughly and always checked to confirm if I was happy. He accomodated a talk about GAP at a time that suited... See more

The agreement was clearly explained and the options available to me. The financial options suited me and I’m clear what the insurance offers and provides peace of mind.

Great service from Ingeni. The customer service teams were really helpful and the claim process was straight forward. Yes you have to send lots of photos of scratches but that’s to ensure the claim is... See more

Ease of communication, very helpful on the phone and email. The process was quite straightforward, and the arrangements easy.

Ashlea Knight dealt with my claim very quickly and efficiently. She was helpful and did not quibble in the slightest. The repair to my alloy wheels was carried out in a timely and professional ma... See more

I contacted Ingeni after our car was given a red warning at its first service for a cut in the NSF Tyre. I spoke with Oscar who emailed the forms and instructions for us to claim. It was all very eas... See more

Punctured the tyre sidewall, it was an odd size so 2 day order. I provided ingeni with photos and invoice for repair. They approved within a couple of hours and the repair went without a hitch. On com... See more

The service was commendable overall. I didn't give a 5-star rating because the team initially refused to perform the repair, citing that the cosmetic damage exceeded 30 cm and wasn't covered by insur... See more

We found this experience very good. Very helpful on our telephone. Everything was explained in every detail. No problems at all.

Ashleigh was amazing from start to finish. She explained everything and was very personable in a stressful situation. She responded quickly to every email and I couldn’t be more grateful.

I received a call from Ashraf who carefully and very professionally explained to me absolutely everything about the Gap insurance quote. Answered all my questions,for which I am very grateful. Tha... See more

Ashlea and Amelia were both very helpful from the first contact all the way through to the end of the claim. Esure were incredibly difficult throughout the process but Ingeni were consistently chasi... See more

ASHRAF was extremely helpfull and assited in insurance cover. The service i received from Ashraf was superb. I would highly reccomend Ashraf and Ingeni

It was a bit of a pain filling in the claim form and providing appropriate photos, but not an unreasonable requirement. Apart from that, all pretty painless and happy with the result.

Ingeni were friendly and efficient and dealt with my claim without any issues. Great service and I would strongly recommend them.

Great conversation and Ashraf explained everything to me in detail - thank you so much, easy process - GAP insurance for peace of mind in place - thanks again!!!

When I spoken to ash he was so happy to help with the insurance and he was making sure that I understood the different parts into the insurance he was amazing with the service and I would highly recom... See more

Ashraf made the choice so easy with his in-depth knowledge of the product and how it would benefit me. Product is great and I’m glad I took it out

My handler was really helpful. I didn't have to chase up anything. I would definitely recommend this company

Oscar, who dealt with my claim, was very helpful and courteous. There was quite a lot of back and forth communications to get the job done and he always kept me well informed.

Great exsperiance from start to finish ,couldn't fault staff from start to finish.

Ash was extremely helpful, polite and friendly made you feel assured and clear on the insurance I was taking out.

Delt with Asaraf, what an absolute pleasure we'll spoken very clear with the policy. Highly recommend 👌

Excellent service - Big shout of to Ashley she sorted whole clam out start to finish highly recommend.

Very good customer service special mention to Ashlea Knight who dealt with my claim. First time I’ve had to use the service so very happy with the process.

Clair dealt with both tyre and alloy repairs. The service was excellent, easy and very swift with payment made quickly.

Helped me get my gap insurance, explained everything and made the process very simple cheers Ashraf

Explained every detail in full and couldn't wish for better service

The staff answered phone calls quickly and efficiently and sent claim forms promptly. Overall a great service at a stressful time.

Ash was informative and easy to deal with and was very good natured throughout, amusing but polite

Scuffed one alloy wheel. Service was good from start to finish. Technician turned up on time and did a good job.

Very helpful with any questions I had and helped me throughout the whole process. Easy to talk too and made it very easy to choose the option best for me

Spoke with Ash in regards to a GAP policy set up and he was efficient, well mannered & answered any question I had. Pleasure to get everything set up with him

Thanks for sorting my claim out I found always responsive and helpful very helpful staff on the phone

Everyone I spoke to in regards my claim have been very friendly and efficient. No problems at all with claim process.

Ashraf, what a nice guy, explained to me the GAP insurance and helped me to purchase a product that is suitable for the vehicle that I am purchasing on Saturday 4th October, he called me back as promi... See more

Ashram was very helpful and considerate.