InsureandGo UK Reviews 111,004

I renewed my annual travel insurance today thank you Sarah she made me feel comfortable her fantastic voice and caring advice etc real professional she made me feel like i am already on holiday. She... See more

Easy to apply online. Very quick and easy to speak to a real person to discuss a couple of queries I had. Both people I spoke to were easy to understand, helpful and pleasant. Liked your approach of... See more

Booking a short trip the isle of man. Easy to connect by phone to speak to operator whom I found extremely patient after my failed attempt to book insurance on line. Rory was very clear in his expl... See more

Easy to get an online quote, mostly just want medical information from the previous two years so I felt the price was fair. Made a mistake the first time and asked them to cancel it under the cooling... See more

I have sent you several times to confirm about the renewal via email but you have kept responding the auto messages without reading what I have replied clearly. That's why I had to phone up to speak w... See more

Clear Website.. However, once I entered my details and medical conditions I was timed out and when using my quote number and extra amount had been added to my additional quote. I started again and the... See more

Very efficient service both on the phone and online with policy. Needed to amend having read through initial issue and were very helpful and thorough in dealing. Hopefully won't need their cover but h... See more

we dealt with a personn called Shane. He was very polite and made me feel at ease within minutes. He explained everything in detail and would listen to any queries I had where as other companies d... See more

Agent was polite and helpful. I had tried to get a quote on line but this proved difficult, perhaps because of some overlapping medical problems . I have used Insure and Go for 3 years now, influen... See more

I was guided through the annual travel insurance renewal by a very helpful lady called Samantha. We no longer required the cruise cover, which made the quote a little cheaper Many thanks Samantha.

Ciaran was very helpful articulate so I could understand him Had to take silver cover although wanted the gold but a little to much for my pocket But very happy that the company has covered my, med... See more

Having been given an online quote there was an element of the insurance that needed to be upgraded, I wasn't able to do it online. I was directed to customer services and dealt with Laura who was most... See more

Very polite and knowledgeable staff. However, I was frustrated that InsureandGo does not make available a detailed breakdown of the cover until the purchase has been made. So I could not compare the c... See more

Used this travel insurance company twice now and they are absolutely amazing!! So easy to set up and they explain everything so clearly. Very reasonable pricing and great value for money. I can’t r... See more

Louise was excellent - polite, professional and most helpful. I felt the renewal quote for worldwide cover with winter sports had increased unreasonably. However, for the coming year I needed only E... See more

It took 45mins just to add a simple medical condition to my renewal. Went through it all with the first lady then she said she couldn't add it as too close to renewal and passed me to a different team... See more

Bought an annual travel policy yesterday. Easy to deal with on the phone and commonsense approach to health screening. Jenna was cheerful and helpful in arranging our policy. We hopefully will neve... See more

I wasn’t advised of the need to cancel autorenew on tbe multi trip policy I bought which meant I had to call back and then contact customer services. It was a bit of a pain if only I’d been advised b... See more

I found the on line system very easy to handle and made things clear. I subsequently needed to speak to someone with a query concerning the answer to a question - this after I purchased the policy.... See more

Curtis was fabulous and helped me with arranging a single trip cover for a Disney cruise in January 2026. Very professional but also cheerful and we had a bit of a laugh. Excellent service.

Arranging the insurance via the website was easy and the level of cover for the price was very competitive. I can’t comment on the Company’s handling of any claims, as I have only just taken out the... See more

Honestly I been using insure and Go UK travel insurance for last 4-5 years giving quote so promptly and easy to fill an questions. I never had made a claim but still this travel insurance company.

Spoke to a man called kieron lovely person very helpful explained everything good price as well.would definitely recommend insure to go to anybody.

Spoke with Agent Emily who was very polite, patient and understanding when generating new quote. Offered to call me back at set time so I could think about quoted price. Rang back at the set time and... See more

Price was acceptable for cover required. However problems occurred with website , had to phone to try to rectify. Very long recorded prologue before getting to pleasant and helpful customer service. W... See more

I needed to make a quote for travel insurance and Tyler was extremely helpful. I gave full details of pre-existing coverage and I was given details of a suitable insurance company to provide specialis... See more

Hi this morning I spoke to Geoff regarding our holiday insurance he was extremely patient and helpful he explained everything clearly and helped us choose the best insurance cover for our upcoming ho... See more

I always use InsureandGo when I travel. The website is easy to navigate and adjust for your specific needs and budget. I would recommend them to anyone requiring travel insurance. Fortunately I have n... See more

I made a mistake and didn't include USA on my original application. I phoned up to change and spoke to a very patient guy who cancelled my policy (I had only just done it) and opened a new one for me

I have used InsureandGo for coverage during a multi-country trip, and I’m pleased to share my experience. I used it for Hazardous Activities in 2019.Last year I used for my Safari trip. I have jus... See more

We had a lovely call handler called Dwight. Very friendly and helpful. Gave us all information to help make a decision on insurance and add-ons for a holiday next year. Thank you

I did not request a renewal or respond to initial comms asking for renewal. Edited* I managed to call them and cancel no problem. But the premium had gone up significantly for renewal and not clea... See more

I contacted InsureandGo, initially online, to arrange travel insurance for my mum for a Christmas shopping break to Europe. The website was easy-to-use, however the tricky part came when declaring a t... See more

What a friendly guy Dwight is. Makes a huge difference to the whole process of creating the correct insurance policy. Very professional and clear throughout. The cost of our travel insurance was very... See more

When I was sent the renewal offer I was not surprised that it was even more than the amount that I paid last year. However upon speaking to a staff member of the company I was offered the insurance f... See more

I spoke with Curtis today and he was really helpful. He reassured me and ensured that my declared health conditions were sensitively dealt with. He was friendly and easy to chat to. Easy an quick pr... See more

The advisor Geoff was very knowledgeable and made the whole process easy to understand and provided me with the right policy for my trip.This made a pleasant change from experiences l have had with ot... See more

Harry from Insure & Go made the process of changing & renewing a policy clear and explained at each stage what was required, without a hard sell; very helpful!

The booking by Raya was excellent !! Precise and efficient, all necessary details dealt with in a friendly and business-like manner and yet another reason to return to your services for my annual br... See more

I have several health conditions that not all companies will cover. Insure and Go do and when speaking with the assistants on the phone I found them helpful and friendly, the last assistant was Autumn... See more

Spoke to Kathrine on customer services about a 3 month policy , She explained everything about the policy and It was cheaper than quotes from other companies. All in all a very happy with the price a... See more

Reminders sent well in advance to allow option to look at other providers and stay with Insureandgo UK or change to another group. I stayed!

Needed clarification that Egypt was covered in my yearly European policy before renewing. Jenna was able to give me clarification and was very easy to talk too and very professional and courteous.

The advisor was very clear about the information she required and didn't try to push for me to accept expensive add on s. Good sense of humour also.

You organised travel insurance for my husband & myself at a very competitive price. The people we spoke to were polite & obliging. Thank you for your excellent service

great customer service with insureandgo, Jenna who dealt with our travel insurance made it easier than I thought it would be.Thanks.

Very helpful when going through both my husbands and my medical history. He had such a patient manner. A credit to your company

Purchased holiday travel insurance but very expensive - over £700 for 2 to Portugal with pre existing medical conditions. We wanted to visit Spain too but at an additional £1,000 we had to change our... See more

Great customer service from Autumn. she took time to clearly explain the process and the product. For someone who has limited hearing this is a godsend.