I've used Moonpig (UK) several times to send cards and gifts to loved ones in the UK (I live in Canada) and the recipients have all been delighted. The design process is quite easy, it's just a shame... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Written by the company
Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest
Contact info
10 Back Hill, EC1R 5EN, London, United Kingdom
- trustpilot@moonpig.com
- moonpig.com
Replied to 97% of negative reviews
Typically replies within 24 hours
Excellent gift for a work colleague
Excellent gift for a work colleague. Wasn’t sure what to get beyond a nice card, Moonpig offered lovely gift options to accompany the card. They were thrilled. Excellent
The card and flowers i tried to sent to…
The card and flowers i tried to sent to my mother where not delivered,because DHL said the name was wrong.
I don't know yet
I don't know yet, they haven't received the card so can't really rate...
Not really had any problems
Not really had any problems, they sell you a expensive card then deliver it, what's not to complain about?
Fantastic what a great discovery
Fantastic what a great discovery. This is something I will use on a regular basis, love the cards and personalisation. Thank you so much
Xmas card
Awide verity of choice. Peace of mind knowing that if your late for sending your card Moonpig will sort it
Happy with parcels
Very pleased with quick delivery
I ordered personalised photo cards and their website was very easy to use .
The cards were then delivered the very next day , to great quality also .
Brilliant always use you great service…
Brilliant always use you great service prompt delivery thankyou
I have been using Moonpig fir a number…
I have been using Moonpig fir a number of years, l do feel you could add a different category of more inspiring cards- nicer pictures and allow more editing on the front page , l have a very special sister in the UK l need to send a special birthday card to but have not found anything appropriate in your categories.
The pink gift box
The pink gift box , saying something special , this was a massive surprise, I thought it was from my Son & Partner from Ireland, instead it came from my New Brother from North . Thankyou Moonpig . Unfortunately your courier was very moody , there supposed to be delivering customers gifts ,at least show some respect towards your customers. Thank you Warm Wishes Kathleen
I DONT SEEM TO HAVE LUCK WITH YOUR…
I DONT SEEM TO HAVE LUCK WITH YOUR COMPANY. I SENT A LARGE CARD TO MY DAUGHER, LISA BENTLEY IN ENGLAND HAS NOT ARRIVED I HAD THIS PROBLEM BEFORE WHEN I SENT A CARD AND FLOWERS TO HER. MY OTHER ONE TO MARY KEABLE SEEME TO HAVE ARRIVED AND I SENT THAT OFF 4 DAYS AFTER THE ONE TO MY DAUGHTER.A DISAPPOINTED CUSTOMER VERONICA DUGDALE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
