Nude Project Reviews 6,749

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the brand's unique designs and the high quality of the clothing, highlighting the comfortable and durable fabrics. Consumers find the products to be a good value for the price, especially when considering the creativity and attention to detail in each piece. The shopping experience in physical stores, particularly in Madrid and Valencia, is often described as superb, with kind and helpful staff and well-designed store layouts. However, some customers have expressed concerns about certain aspects. There are mixed opinions regarding order fulfillment and delivery services, with some experiencing smooth and fast shipping, while others have encountered issues such as damaged packaging or high customs fees. A recurring issue is the negative experiences with customer contact, where reviewers report unhelpful or unfriendly staff, especially in the Amsterdam store, and difficulties in getting assistance with returns or lost shipments.

Based on these reviews

Rated 4 out of 5 stars

I love nude project with all my heart but ive bought an 85 euro chain that was marketed as a “summerish” item and it was shown in water giving off the illusion that it was waterproof. I later bought i... See more

Rated 4 out of 5 stars

Return service is very efficient. Nice Designs. Just one advice: stop using GLS, their service’s terrible (UPS and others are definitely better)

Rated 4 out of 5 stars

Quality amazing I’ve ordered a few times from there and they don’t disappoint. Shipping is also very fast took 3 days to get to me. Just beware if you ordered from the US you are prob gonna have to pa... See more

Rated 4 out of 5 stars

Great quality. Bought a few items at the Barcelona store. Having to line up with long wait times, despite the store not being busy like most stores in the area, was a bit frustrating. Aside from the w... See more

Rated 3 out of 5 stars

I really liked the store — the architecture is wonderful, the marketing, the products… everything is amazing. You deserve all the praise, a solid ten out of ten. However, the salespeople, although ve... See more

Rated 2 out of 5 stars

The attendants were not friendly at all. No one offers help to the clients.They were obnoxious and arrogant. You feel bad if you need more that 3 minutes estou decide and pay. I honestly have no willi... See more

Rated 5 out of 5 stars

Quality products and fast overseas shipping! I love the casual and comfortable clothing I have purchased. These pieces have become a wardrobe staple. However, I’m sticking to online shopping as a vi... See more

Rated 5 out of 5 stars

Been ordering from Nude for a while now and I always get excited when a new drop comes out. Their pieces feel personal and creative, not like every other copy-paste streetwear brand out there. The f... See more

Rated 5 out of 5 stars

First and foremost the quality of the garment is excellent! I got the Tapiz jacket for a client and it was a hit! There’s a very nice attention to detail with the heart shapes on the hardware. The onl... See more

Rated 5 out of 5 stars

Perfect fitting great quality t-shirts. Slight issue with a shirt ordered not being sent due to being out of stock, but they made up for it with money towards another one (if that option is selected).... See more

Rated 5 out of 5 stars

The best customer experience, they thought every detail, from the bottle of water thats was given at the line to the stickers that were a gift in the store. Prices are very good in relation to the cre... See more

Company replied

Rated 3 out of 5 stars

Going this a midway review Absolutely no issues with the brand, clothing and styles- absolutely love it! Services are on point! And now heres why i haven’t given it a 5 star rating, the deliv... See more

Rated 5 out of 5 stars

The sweater is super High quality and sooo comfy. Love it, and will order it in different colours. The package was delivered fast. Wonderful experience!

Rated 5 out of 5 stars

Overall customer experience was great! I think that NP is focusing on creating a community and they’re doing it pretty well. Products have a good quality, and they arrived perfectly in time. Also, i... See more

Rated 2 out of 5 stars

Client advisor had some attitude when customers were touching folded items… Sure it’s annoying to keep folding back but how We are supposed to see the item if it’s folded. A “don’t touch the clothes,... See more

Rated 5 out of 5 stars

I recently purchased from NudeProject, and I’m truly impressed! The quality of the clothing is outstanding, with attention to detail and fabrics that feel both comfortable and durable. What I love mos... See more

Company replied

Rated 2 out of 5 stars

Do you really think customers are so stupid as to believe that the reason you don’t give physical gift-vouchers is because your brand is environmentally concerned? Honestly, I thought queuing to get i... See more

Company replied

Rated 5 out of 5 stars

I saw this shop the first time this year when I was in Ibiza. The vibe the employees were having and the music caught my attention from across the street. I went in and immediately felt in love with t... See more

Rated 2 out of 5 stars

Returning products get rejected for no reason, when you try to contact them you get an ai standard response. Sizing is also pretty of from stanrd so with the higj chance of retuen this is terrible.

Rated 5 out of 5 stars

Great experience at the Madrid store, all personnel was very helpful and nice even though the store was full and people queued outside. Clothing looks good quality so far and very nice designs.

Rated 5 out of 5 stars

We were in the Fuencarral shop and they were vey helpful and friendly. Asked for t-shirt size and suggestion about sizing. Staff was amazing and very friendly with my 9years son. Good team. We will... See more

Rated 5 out of 5 stars

Had 3 t shirts now all came quick great designs and plenty to choose from only issue is the £25 postage to get through customs apart from that the shirts good quality and real head turners

Rated 5 out of 5 stars

We got the product super fast! Amazing design and material! First time we buy from nude project but won’t be the last!!

Rated 5 out of 5 stars

Valencia Store Superb shopping experience. Kind and helpful staff. Great fashion, reasonably priced (perfect price-to-quality ratio). Store design is immaculate. It pains me to see that their averag... See more

Rated 2 out of 5 stars

good ecommerce, easy order, fast delivery but absolutely NOT conformable change or refund. You have to pay and to manage the parcel. I'll never buy again

Rated 5 out of 5 stars

Awesome fits, great quality and one of the best flagship store concepts i ever visited! Bought my first pieces in the Lissabon Store and ordering from now every month online.

Rated 2 out of 5 stars

Sadly my shipment got lost from UPS. I tried to contact Nude Project in anyway but havent heard anything. The customer service is not responding to me and there is no solution in sight. Order... See more

Rated 5 out of 5 stars

I order clothes from Nude project on a sunday. The package was sent the morning after and received it 2 days after. The packaging was excellent, the product as good quality and made in Europe. I can o... See more

Rated 5 out of 5 stars

Best brand in the world! Clothing is high quality, some shirts little less thick because its a summer shirt. Some shirt can be a little cropped. Sizes may vary. My clothing closet is full of n... See more

Rated 5 out of 5 stars

I have no idea why 3.6. Nice clothing and good quality. Find in Milano ane ordered at Fuerteventura. Package was by my home at Czech republic before I came back 🤷‍♂️

Rated 2 out of 5 stars

I received two T-shirts. One was nice quality and the other felt horrible. The the shirt is almost see-through in the quality hurts on my skin. Not sure why they would have different t-shirt styles f... See more

Rated 5 out of 5 stars

I've completely fallen in love with the brand, their background story, the founders, the designs, the quality and their slogan that is also truthful. The shipping was fast, so smooth and my whole expe... See more

Rated 5 out of 5 stars

Packaging was really cool, the clothing and designs are well made. I just discovered this brand last week and I’m in love lol I want to buy everything. Also I live in the US, no tariffs to pay is grea... See more

Rated 5 out of 5 stars

Quick delivery, and honestly amazing products. I bought a cute t-shirt and it’s so soft I don’t want to take it off. Maybe a little small in the size, but amazing honestly. Also really good quality.

Rated 5 out of 5 stars

The delivery was quite fast, the materials are good and the design is quite unique

Rated 5 out of 5 stars

Love everything about Nude Project! Great pieces and delivery as promised.

Rated 5 out of 5 stars

I can only praise Nude Project. Delivery to Germany was quick and smooth. I am also completely thrilled with the product. I highly recommend it!

Rated 5 out of 5 stars

Nude Project in Madrid had very good service. All salespeople were helpful and happy to please even though they knew we were tourists and would probably not see us again. The garment is a very well se... See more

Rated 5 out of 5 stars

I am very satisfied with the performance of the t-shirts, both in terms of material and design. In a world full of global brands, it is nice to find one that I don't see at every step at home. Thx

Rated 5 out of 5 stars

The employees was amazing and friendly, but the clothing is expensive little bit but the quality is amazing hope you opened in dubai soon

Rated 5 out of 5 stars

I bought a sweatshirt from the new collection at the store in Madrid. What can I say? Everything was perfect. Top quality, cool store, and very helpful staff. Highly recommended!

Rated 5 out of 5 stars

I’m genuinely impressed with Nude Project’s t-shirts. These aren’t your average tees—they strike the perfect balance between streetwear and elevated basics. The fabric is high-quality without feeling... See more

Company replied

Rated 2 out of 5 stars

I visited the store in Madrid and was initially very excited, but the experience turned out to be quite uncomfortable. It felt more like being in an art gallery—nothing is accessible to touch, and if... See more

Rated 5 out of 5 stars

I’m very satisfied with everything. When I placed my order, I was a bit worried and uncertain because of some of the reviews I had read here, but everything went smoothly and the package arrived just... See more

Rated 5 out of 5 stars

The quality is outstanding! I’ve ordered several times and have never been disappointed. The shipping is always very fast.

Rated 4 out of 5 stars

I absolutely LOVE the item I received—it’s perfect, high quality, and totally worth it! But the shipping process was a bit of a letdown… I ordered two pieces, and they only shipped one because the oth... See more

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Company details

  1. Streetwear Store
  2. Youth Clothing Store

Written by the company

Nude Project is a ready-to-wear label founded in 2018 in a small dorm room by two friends eager to create something different. Our garments aim to inspire the new generation to pursue their passion, whether or not it is the traditional path, by empowering artists to create without fear of judgement.


Contact info

3.7

Average

TrustScore 3.5 out of 5

7K reviews

5-star
4-star
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2-star
1-star

Replied to 8% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Loved my experience

Loved my experience! 💕
I totally recommend this shop! My order came in less than a week, which was amazing. I picked the wrong sizes by mistake, but the return was super easy, and I got the right ones just a few days later. Everything was really fast, friendly, and smooth. The clothes look great and feel nice — can’t wait to wear them more!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Great staff and good quality items

Great staff. Very good quality products. Love the design. We have bought different items, we are a family of four, and we all got something according to our personal preferences of style. Very happy about the purchase. We will continue to buy new collection items.

24 August 2025
Unprompted review
Rated 1 out of 5 stars

Order never arrived and no customer support.

I purchased a shirt from Nude Project on September 17th, and to this day it has never been delivered.
Payment went through successfully, the order was shipped, but the tracking stopped on September 20th in Spain — and since then, no updates at all.

After contacting customer service multiple times, I only received a discount code as an apology, but no real solution: no refund, no concrete answer, and total silence for weeks.

A brand that calls itself reliable cannot ignore paying customers and leave orders undelivered.
This has been a disappointing and unacceptable experience — nonexistent customer service and very poor management.

17 September 2025
Unprompted review
Rated 2 out of 5 stars

The attendants were not friendly at…

The attendants were not friendly at all. No one offers help to the clients.They were obnoxious and arrogant. You feel bad if you need more that 3 minutes estou decide and pay. I honestly have no willingness to there again.

26 September 2025
Unprompted review
Rated 3 out of 5 stars

I really liked the store but…

I really liked the store — the architecture is wonderful, the marketing, the products… everything is amazing. You deserve all the praise, a solid ten out of ten.
However, the salespeople, although very attractive and elegant, are a bit snobbish and slightly uninterested in providing good customer service. That’s why my rating isn’t higher.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience.

We were in the Fuencarral shop and they were vey helpful and friendly.
Asked for t-shirt size and suggestion about sizing. Staff was amazing and very friendly with my 9years son.
Good team. We will buy again next year.

25 September 2025
Unprompted review

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