Order ID #35287335. This is not the first time I order ceramic mugs and every time they are really fantastic. Sharp colors, smooth gradients and no imperfections at all. Even the packaging is done... See more
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Company details
- Prints and Signs Store
- Association or Organization
- Business to Business Service
- Stationery Store
- Wedding Service
Written by the company
Quality prints created and ordered online. We focus on high quality design and cards. Our delivery is supported by a 100% quality guarantee. If you are not happy with your products - your money back, no matter what! We offer transparency in pricing, a speedy order process and super quick delivery. Help: https://support.optimalprint.com/en/
Contact info
United States
- optimalprint.com
Replied to 90% of negative reviews
Typically replies within 24 hours
Exceeded my expectations!
Easy to create what I needed and the print quality and colour was outstanding! Very happy customer :)
One Happy Customer
Super easy way to shop and personalise gifts. Fantastic communication and updates. Very reasonably priced and the products received are of a fantastic quality. I have purchased a number of items and will definitely be personalise many more items in the future. I purchased the free postage offer to receive free postage on items purchased for 12 months making it even more cost effective. I highly recommend Optimalprint.
The Cups were well made
The Cups were well made, the photographs on the cups were accurate and clear. I have ordered them for years and they rarely fade in continual washing. Shipping was very fast in excellent packing.They are an excellent product and I will keep ordering them
My order number is 35402560
My order number is 35402560
I have NOT received my order!!
It was supposed to be delivered 12/10-11, but I have not received it as of December 15 and I have gotten an email asking me how I liked my package and delivery. I HAVE NOT RECEIVED the order.
Pat Young
disapointed customer
you sent me envelopes that did not fit my cards and it is causing me delay in mailing the cards. I reached out to your 24/7 chat and got no response after I explained my issue. I would like for you to overnight the envelopes that would fit my cards or give me a refund on the envelope that I you for.
Terrible Customer Service
The canvas print I ordered arrived with areas of the colour nothing like the test print I obtained beforehand. The quality was poor. The order number was 34595523. I chatted to a bot and was told a ticket was allocated. 6 weeks passed by and I heard nothing. Used the firm loads before, but never again.
Horrendous
Terrible.
Delayed.
Non existent customer service.
No way of contacting them.
No refund or order.
Horrendous
Not even worth the one star.
The quick service
The quick service, excellent product delivered on time
Quick turn around and good product
Better than other sites
The website to create your cards is easy to navigate. The cards are sturdy, clear focused, vibrant colors and arrived a day early.
Ordered last week got an email the…
Ordered last week got an email the other day to say it had been shipped and I’d receive more tracking when it gets scanned by delivery provider it’s supposed to be getting delivered tomorrow 16th December but still no tracking information and when I look on my account it says it’s still waiting to be printed, trying to contact them via live chat but when I click on the chat icon it sends me to most asked questions will be contacting my bank for a fraud refund.
Requested A4 Calendar,received a…
Requested A4 Calendar,received a smaller square calendar which had good images but on very thin paper.
calendars this year were brilliant
calendars this year were brilliant, delivery really quick and all received in time for christmas
Horrible service
I placed an order with them and have been very disappointed with the service. The order was supposed to be delivered last week, but as of today it still hasn’t even been shipped. It has been nearly two weeks since I placed the order.
Customer service was unhelpful and did not provide any meaningful assistance. Overall, this has been a very poor experience, and I would not recommend their service to others.
Would highly recommend
Optimalprint is my absolute go to for cards / calendars / personalised photo items. The Optimal Plus membership is really reasonably priced considering free delivery on items throughout the year.
Quality and efficient printing
Order ID: #35501967
I’ve been using a wider variety of Optimalprint services and I am highly satisfied. The quality is great and delivery time is impressive, even abroad. I specifically recommend the photo prints, cards and calendars that I often purchase for me and my friends
Missing item,my package arrived…
Missing item,my package arrived empty,the calender I prepared was missing,very strange.
But I was refunded very quickly
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