Optimalprint Reviews 137,169

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are particularly satisfied with the product quality, noting that the prints are of excellent quality and the designs match their expectations. Consumers also appreciate the user-friendly website, which makes it easy to upload photos and create personalized items such as calendars and cards. The delivery service is generally well-regarded, with many people mentioning fast and efficient delivery. The service provided by the company is another highlight for reviewers, with many praising the ease of use and the wide selection of options available. People also appreciate the value for money, especially when taking advantage of discounts. While opinions on the order process are mixed, the overall sentiment towards the company remains highly positive, with many customers expressing their intention to use the service again in the future.

Based on these reviews

Rated 4 out of 5 stars

Order ID #35287335. This is not the first time I order ceramic mugs and every time they are really fantastic. Sharp colors, smooth gradients and no imperfections at all. Even the packaging is done... See more

Rated 4 out of 5 stars

FOLLOW UP I have had a very swift and concerned response from Optimalprint. Excellent! Order No 35260033 The cards printed by Optimalprint are very good quality, speed of processing was excellent... See more

Company replied

Rated 4 out of 5 stars

It was relatively easy to use the site for choosing photos for my photo calendars. However it would have been good to be able to personalise the background of each page, and to add captions or ot... See more

Rated 4 out of 5 stars

I am happy with the quality of the calendars I had printed, but if I win I will order larger next time to make more of an impact.

Rated 5 out of 5 stars

Order 35704029 I love the ease of using the site, free prompt delivery for a year for a small fee and the quality of the prints. Definitely recommend Optimalprint to family and friends when they as... See more

Rated 5 out of 5 stars

This is our second year making Christmas cards with Optimalprint and we were even more pleased this time. Both years the card stock had been think and sturdy, and the print quality is excellent. This... See more

Rated 5 out of 5 stars

I was late ordering my business Christmas cards I designed my card and sent the order and within a 3 days I had my order. The cards are amazing quality, there thick and sturdy plus printed beautif... See more

Rated 5 out of 5 stars

I made a Christmas card postcard with photo and greeting, using the online tool. Very easy and flexible. The low price for 300 postcards, with color photo and text was fantastic!! Plus, when you ma... See more

Rated 3 out of 5 stars

Quick delivery but printing on t-shirt wasn’t good, looked like the photo had been doubled & layered on top of each other. Poor quality. Also wanted to order personalised Christmas cards but found the... See more

Company replied

Rated 3 out of 5 stars

Good experience with the company. My order was dispatched quickly and (once dried) the quality was good. The reason for my 3 out of 5 score is because of the courier choice. Optimal Print used E... See more

Company replied

Rated 3 out of 5 stars

This is my second year ordering holiday cards from Optimalprint. It’s super easy to design the cards, amazing price, beautiful design. However I’m very disappointed that the print quality has dropped... See more

Company replied

Rated 5 out of 5 stars

Good quality prints at a great price. Quick delivery. I would absolutely recommend. We had our family Christmas cards printed here. Don't charge a fortune for sooner prints like other companies

Rated 5 out of 5 stars

Optimalprint was super user friendly, and had unique choices for our Christmas cards. The cost was incredibly competitive and we received them quickly…even up in Alaska! We had a greT experience and w... See more

Rated 5 out of 5 stars

#35193571 There are a multitude of online photograph printing companies out there, however Optimalprint is, without doubt, the BEST! I found their website so, so easy to use and there w... See more

Rated 3 out of 5 stars

I ordered a calender as a xmas gift. Im so disapointed with the quality- all the pictures look blurry. I normally order from elsewhere and if the resolution isnt 100% it tells you as your uploading th... See more

Company replied

Rated 5 out of 5 stars

I have used Optimalprint for the past 5 years to print Christmas cards that are from my own paintings - robins, trees etc. I like the matt stock and the better quality envelopes - and some friends hav... See more

Rated 5 out of 5 stars

I ordered a personal calendar from this company. It was very easy to upload photos, and then attach them to each page of the calendar. I could then adjust the photo. Much easier than other ones I've t... See more

Rated 5 out of 5 stars

I've used optimal print for several years for our family photo Christmas cards. Every year I've been happy except this year due to a quality issue but this has been the first time and they were great... See more

Rated 5 out of 5 stars

Absolutely superb service. The turnaround between submitting my design and getting my t-shirt was less than a week. The print quality is excellent, as is the tshirt itself. I am very pleased with my... See more

Rated 5 out of 5 stars

The website is easy to use and transfer photos to create your personalised calendar. Even better when you buy on black Friday great value. Delivery service was good and due to being in demand I was i... See more

Rated 5 out of 5 stars

Order #1751676 I love optimal print.. never fails fast delivery..great quality.. so much designs and ideas I have gotten my Christmas cards with my kids on them every year for last 6 years and they a... See more

Rated 5 out of 5 stars

Everything was on time and the calendar was really lovely - very professional looking. As I mostly take my own pictures [not always]! it is very satisfying to see what an ordinary guy can achieve. Bu... See more

Rated 5 out of 5 stars

Order number 35190608 I ordered custom T-shirts from Optimal Print and I’m honestly impressed! The fabric is soft and comfortable, the print quality is excellent, and the design came out exactly as... See more

Rated 5 out of 5 stars

Made the personalized Christmas cards in 10 minutes! Great templates with new designs every year. Easy app to upload and personalize message. Easy order system and quick delivery.. need I say more?... See more

Rated 5 out of 5 stars

Website and ordering were clear. Items delivered within a couple of days, and were as excellent as I could possibly hope for. One item was Christmas cards made from my own photographs, and the other w... See more

Rated 5 out of 5 stars

For a decade or so, I’ve used Optimal print every year for my personalised Christmas cards and they provide an economical, efficient and excellent service. I love that you can place images and text an... See more

Rated 5 out of 5 stars

The process was very simple and the end product was received very quickly. My own art work was reproduced extremely well. Having written on the cards that were produced, again the material was excel... See more

Rated 5 out of 5 stars

I recently purchased a photo book, the website was super easy to use. From choosing the photos I wanted to then placing them within the book, very easy process. Photobook arrived on time and the qual... See more

Rated 5 out of 5 stars

Purchased a photo calendar for my elderly parents for Christmas, I do this every year as they forget everyone's birthdays. This year I decided to change who I purchased from and I was extremely pleas... See more

Rated 5 out of 5 stars

I´m ordering every year at four years in a road. Place the order by the beginning of December and always came a perfect job before christmas. Great quality and perfect time.

Rated 5 out of 5 stars

Order # 35310333 Easy to use the upload site for my pictures, lots of choice for format. Friends and family now look forward to the Christmas 'tradition' of receiving a personalised card.

Rated 3 out of 5 stars

This was my first experience and it was OK. The functionality of the website isn’t as good as the company I usually use, it’s simpler though and so quicker. On my first order I bought the wr... See more

Company replied

Rated 5 out of 5 stars

It was so easy to create my calendar, choosing the template and adding my own photos to create a personalised gift. It was printed and shipped within a few days of ordering. I would definitely recomme... See more

Rated 5 out of 5 stars

35371688 I couldn't be more pleased with my calendars. (There's a great range to choose from too). Optimalprint reproduce my photos beautifully. And quick delivery.

Rated 5 out of 5 stars

Order #35429111 The process of ordering a t-shirt and adding my own image was so incredibly simple. Delivery of the product was even more remarkable given the time of year.

Rated 5 out of 5 stars

I wanted a 10 x 8 picture of my 9 daughters and Dad and I taken for our 50th wedding anniversary. Got my picture taken but kind of off set to be a portrait style. The frame was a present, with all o... See more

Rated 5 out of 5 stars

Having used Optimal Print for a few years I can highly recommend their service. The quality of product is excellent, as is the speed of service.

Rated 5 out of 5 stars

Every year since my dog crossed the rainbow bridge I have had a calendar made with pictures of him on it. It is easy to upload and navigate the site. The calendars have always been very good quality,... See more

Rated 5 out of 5 stars

I found the website easy to use, and the quality of product excellent. I was also impressed by the speed of printing and delivery. I will definitely use Optimalprint again.

Rated 5 out of 5 stars

The quality of the product exceeded expectations! It was printed and delivered within a week. I am incredibly happy with my experience. This was worth the investment for a high quality gift.

Rated 5 out of 5 stars

Excellent service. I was having trouble and was able to chat with someone online who was very helpful. Postage was good. Quality excellent. Very happy

Rated 5 out of 5 stars

This is the second photobook I've ordered from Optimalprint. Both have been beautifully produced with high quality prints and binding. Delivery was fast and communication good.

Rated 3 out of 5 stars

Easy to create my calendar and discounted price was good, but quality of the calendar was lacking, paper / card too thin and printed back to back rather than 1 month per page

Company replied

Rated 5 out of 5 stars

Perfect! Quality spot on! - I will definitely be ordering more branded merch for our law firm again from here

Rated 5 out of 5 stars

Great quality cards which I couldn't find elsewhere on the internet. Customer service was good to in helping me with my order

Rated 5 out of 5 stars

Not sure what others are talking about regarding print issues. My experience with OptimalPrints has been absolutely amazing! I ordered a large 60x90 cm acrylic picture, and I am completely in l... See more

Rated 4 out of 5 stars

Picking and choosing the pictures was really easy, I made my calender within for minutes. The difficult part was chosing my pictures!

Rated 5 out of 5 stars

I love Optimalprint. They have the best quality and lowest prices. Free shipping is a plus, and I usually get my items quickly!

Rated 5 out of 5 stars

The site had a wide selection of Christmas cards that were easy to design and looked great when done. I explored three other sites before going forward with Optimalprint. Highly suggest this printing... See more

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Company details

  1. Prints and Signs Store
  2. Association or Organization
  3. Business to Business Service
  4. Stationery Store
  5. Wedding Service

Written by the company

Quality prints created and ordered online. We focus on high quality design and cards. Our delivery is supported by a 100% quality guarantee. If you are not happy with your products - your money back, no matter what! We offer transparency in pricing, a speedy order process and super quick delivery. Help: https://support.optimalprint.com/en/


Contact info

4.2

Great

TrustScore 4 out of 5

137K reviews

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Replied to 90% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

One Happy Customer

Super easy way to shop and personalise gifts. Fantastic communication and updates. Very reasonably priced and the products received are of a fantastic quality. I have purchased a number of items and will definitely be personalise many more items in the future. I purchased the free postage offer to receive free postage on items purchased for 12 months making it even more cost effective. I highly recommend Optimalprint.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

The Cups were well made

The Cups were well made, the photographs on the cups were accurate and clear. I have ordered them for years and they rarely fade in continual washing. Shipping was very fast in excellent packing.They are an excellent product and I will keep ordering them

15 December 2025
Unprompted review
Rated 1 out of 5 stars

My order number is 35402560

My order number is 35402560
I have NOT received my order!!
It was supposed to be delivered 12/10-11, but I have not received it as of December 15 and I have gotten an email asking me how I liked my package and delivery. I HAVE NOT RECEIVED the order.
Pat Young

7 December 2025
Unprompted review
Rated 1 out of 5 stars

disapointed customer

you sent me envelopes that did not fit my cards and it is causing me delay in mailing the cards. I reached out to your 24/7 chat and got no response after I explained my issue. I would like for you to overnight the envelopes that would fit my cards or give me a refund on the envelope that I you for.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

The canvas print I ordered arrived with areas of the colour nothing like the test print I obtained beforehand. The quality was poor. The order number was 34595523. I chatted to a bot and was told a ticket was allocated. 6 weeks passed by and I heard nothing. Used the firm loads before, but never again.

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous

Terrible.
Delayed.
Non existent customer service.
No way of contacting them.
No refund or order.
Horrendous
Not even worth the one star.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered last week got an email the…

Ordered last week got an email the other day to say it had been shipped and I’d receive more tracking when it gets scanned by delivery provider it’s supposed to be getting delivered tomorrow 16th December but still no tracking information and when I look on my account it says it’s still waiting to be printed, trying to contact them via live chat but when I click on the chat icon it sends me to most asked questions will be contacting my bank for a fraud refund.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible service

I placed an order with them and have been very disappointed with the service. The order was supposed to be delivered last week, but as of today it still hasn’t even been shipped. It has been nearly two weeks since I placed the order.

Customer service was unhelpful and did not provide any meaningful assistance. Overall, this has been a very poor experience, and I would not recommend their service to others.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Optimalprint is my absolute go to for cards / calendars / personalised photo items. The Optimal Plus membership is really reasonably priced considering free delivery on items throughout the year.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Quality and efficient printing

Order ID: #35501967
I’ve been using a wider variety of Optimalprint services and I am highly satisfied. The quality is great and delivery time is impressive, even abroad. I specifically recommend the photo prints, cards and calendars that I often purchase for me and my friends

1 December 2025
Unprompted review

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