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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the quality of the product, noting that it effectively keeps their cats safe and secure. Consumers also appreciate the fast delivery service and the professional support received. The user experience is another highlight, with people finding the website clear and informative, making the ordering process easy and straightforward. People report that the product blends seamlessly with their fences and is easy to install. Consumers also value the excellent communication and helpfulness of the service staff, who are quick to respond to inquiries and resolve any issues. The company's attention to detail and commitment to customer satisfaction are consistently praised.

Based on these reviews

Rated 4 out of 5 stars
Verified

Site very informative but a little confusing. Pricing gave impression of additional import duty but this was included in delivery Also really need a contact phone number, as email reply in 48hours... See more

Company replied

Rated 4 out of 5 stars
Verified

Website is easy to use, instructions are clear, and the escape attempt videos are amusing. My first order arrived promptly and was thoughtfully packaged. My second order was slow due to being out of s... See more

Company replied

Rated 4 out of 5 stars
Verified

The Tree Guards are the best! Haven’t found anything else that stops my cat from climbing trees & it means he can go out into the backyard stress free. What would make these cones even better is havin... See more

Company replied

Rated 4 out of 5 stars
Verified

Price for spareparts is based on material and production costs too high. Also are postage/parcel costs for small parts sending (15 €uro for parts shipped via DPD which shipped via dhl parcel woud be a... See more

Company replied

Rated 5 out of 5 stars
Verified

Great product, quite easy to install and much more aesthetic than other solutions on the market. Ours needed a bit of adaptation since the fence is not always leveled, has some horizontal boards which... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordering on line was easy to navigate and the range of sizes was exceptional. Delivery details were kept up to date and my order arrived on time. The assembly instructions were clear and precise and w... See more

Company replied

Rated 5 out of 5 stars
Verified

The process was really straightforward and explained in a friendly way. The instructions were easy to follow, and the package was beautifully prepared. Plus, it arrived sooner than I thought! I abso... See more

Company replied

Rated 3 out of 5 stars
Verified

I bought the smallest kit (2 x 1,20 m). Despite this, the company is charging €40 for shipping and €25 in taxes. All together, that's far too expensive.

Company replied

Rated 3 out of 5 stars
Verified

The product is as described thanks, but when I paid for expedited (courier) shipping it actually caused the delivery to be delayed such that it arrived probably just after a standard Australia Pos... See more

Company replied

Rated 5 out of 5 stars
Verified

This is a great set up for along the fence to your cat getting out and others from getting in. There has been the very odd time a cat has gotten into my yard. Once I have got them out they don’t retur... See more

Company replied

Rated 5 out of 5 stars
Verified

The Oscillot rollers are super effective at keeping all our cats contained, and they look much nicer on the fence than other systems I was considering! Also, fantastic customer service-they were ver... See more

Company replied

Rated 5 out of 5 stars
Verified

I found the installation process to be fairly straight forward although it would have been much easier if there was an included template to mark the spot for drilling the holes. One could then mark up... See more

Company replied

Rated 3 out of 5 stars
Verified

So far I cannot say, the shipment company did not deliver for unknown reasons, so I did not try the article yet. The team from Oscillot is very supportive though, so right now I can give 3 stars.... See more

Company replied

Rated 5 out of 5 stars
Verified

Very easy to order. I only required 1 section to replace two 1 metre sections that were knocked down in a hailstorm. My biggest problem is finding someone who knows what this is and how to install it.... See more

Company replied

Rated 5 out of 5 stars
Verified

Fantastic product. Have tried everything to keep my cats safe in my garden but nothing worked until I installed the Iscillot fencing system. Its really easy to install & it blends in with the fence p... See more

Company replied

Rated 5 out of 5 stars
Verified

Oscillot makes an excellent product. It's been installed for over a year now, and its consistently kept my escape artist cat in the yard! I love that it's so low profile -- there are no big nets where... See more

Company replied

Rated 5 out of 5 stars
Verified

I wrote Oscillot hoping to talk to someone about my specific fencing needs. I got a quick response from Jenny. She was super helpful over multiple emails. She took the time to review pictures I sen... See more

Company replied

Rated 5 out of 5 stars
Verified

We have a fence backing on to a park with a gate. I ordered online then realised afterwards that I might need extra fittings to allow for the gate. I contacted Oscillot and they were really helpful.... See more

Company replied

Rated 5 out of 5 stars
Verified

My purchase of 24m of Oscillot cat fence barriers from your website was easy and straight forward. Because I could use PayPal made the transaction simple. Delivery from Queensland to Western Austr... See more

Company replied

Rated 4 out of 5 stars
Verified

Ot is a great product - very sleek looking matching perfectly with fence Our main problem is making best use of plastic sheeting on ledges. The very day the workmen put up Oscillate and plastic sheet... See more

Company replied

Rated 5 out of 5 stars
Verified

I was excited to make a purchase from Oscillot online and while working out my needs I made a error in ordering by ordering a set for wood fencing AND a set for Metal. The team at Oscllot picked up th... See more

Company replied

Rated 5 out of 5 stars
Verified

It was very easy to order the cat tree guards on the Oscillot website, with clear directions on how to measure the tree trunk size and the number of collars required. The delivery was prompt and deli... See more

Company replied

Rated 5 out of 5 stars
Verified

We recently installed Oscillot cat-proof roller fencing, and we couldn’t be happier with the results. The installation process was surprisingly simple and straightforward, even without professiona... See more

Company replied

Rated 5 out of 5 stars
Verified

The help and support I received from Jennifer prior to my purchase and the guidance on the best solution for my space was second to none. Oscillot is a business that cares about providing a quality pr... See more

Company replied

Rated 5 out of 5 stars
Verified

The customer service I received was exceptional. Since I was ordering from Canada I knew there would be Duty payments required. Before processing my order, they went above and beyond by reaching out t... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordering from the site was easy. They even contacted me to let me know there would be an extra charge for customs fees and asked if I still wanted to complete the order. There was also a delay in shi... See more

Company replied

Rated 4 out of 5 stars

This is my 3rd review on Oscillot and I'll update my experience. According to Rob, who's in charge and bending over backwards to resolve the problem, it seems to have been an issue with an incorrect t... See more

Company replied

Rated 5 out of 5 stars

Further notes to your engineering people: for a vinyl fence bracket installation, using a vice, I have had to open the angle of the bracket in order to screw the posts to the bracket due to inadequat... See more

Company replied

Rated 5 out of 5 stars
Verified

It took longer than usual to receive my Oscillot Cat Fence due to a supply issue but customer service was helpful and quick to respond to my inquiries. When it finally arrived, I was pleased to see th... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordering online was a trouble free experience. We now have our entire back garden enclosed with Oscillot so our two cats are safe within. It’s working extremely well.

Company replied

Rated 5 out of 5 stars
Verified

Excellent service as always (purchased some spare parts after a tree came down on our fence) Quality product Fast delivery Have had product up in my yard for 5 years . Not only keeps my c... See more

Company replied

Rated 4 out of 5 stars
Verified

An excellent product, received when you said it would be, and it works perfectly. The only reason that this is a 4, instead of a 5 star review is that the response to the order, advising of the deli... See more

Company replied

Rated 5 out of 5 stars
Verified

Although some items were missing in the first delivery the service staff was very friendly and responsive, sending us the missing parts free of charge within a couple of days. They even contacted us a... See more

Company replied

Rated 5 out of 5 stars
Verified

Very easy to order and the Oscillot rollers look fantastic on the fence. You can barely see them which is great. Very easy to install. And peace of mind keeping my cats safe in my yards and the neighb... See more

Company replied

Rated 4 out of 5 stars
Verified

We thought we had made a huge mistake in assuming that you were a Canadian company (with a Canadian internet address) - we started to receive e-mail saying we were to pay in USD and another that the... See more

Company replied

Rated 5 out of 5 stars
Verified

easy to fit and effective, great company to deal with with prompt delivery

Company replied

Rated 5 out of 5 stars
Verified

Cat paddles, a great Idea for a neat and tidy look to your fence as I am in a retirement village. We have metal fencing and this was the best solution for us. the video on how it work was informative... See more

Company replied

Rated 4 out of 5 stars
Verified

delivery was quick intaltion was good seem to keep young cat in she sit looking at it rather expensive but looks alot neeter on fence i will say

Company replied

Rated 5 out of 5 stars
Verified

Really good experience. Very fast delivery and very professionals.They solve all your doubts. I haven’t install yet but i’ll put another opinion when i see the results!

Company replied

Rated 5 out of 5 stars
Verified

This is the second time I’ve purchased from Oscillot. It works wonders for keeping our cat inside the courtyard and blends seamlessly with our fence. Would absolutely recommend.

Company replied

Rated 5 out of 5 stars
Verified

These work!!! We were struggling because our kittens had figured out how to climb trees and that was creating some huge problems. These are awesome. Thank you, Oscillot!!

Company replied

Rated 5 out of 5 stars
Verified

The website was clear and informative. The follow up before and after I purchased the rolls was quick, correct and clear (email interaction, very much appreciated). The rolls perform as advertised. I... See more

Company replied

Rated 5 out of 5 stars
Verified

Great to deal with - good service, reasonably quick delivery to WA, excellent communication; I was made to feel that I mattered as a customer. My only challenge was limited stock at the time I was or... See more

Company replied

Rated 5 out of 5 stars
Verified

Trouble-free ordering online. Delivery arrived when expected. I’m really pleased with the product and I’m very happy to know that my 2 cats are safely confined to the garden and can’t get out. They’re... See more

Company replied

Rated 5 out of 5 stars
Verified

We have a cat the we call our little Houdini. He kept escaping off our deck no matter what we did. We changed our railing to a 6’ glass railing and he went over the railing the next day. So we dec... See more

Company replied

Rated 5 out of 5 stars
Verified

I wasn't sure how the oscillate would look but it actually enhances our fence. Great job. It's early days so the cat hasn't tried to escape yet. I'll let you know how it goes. J.

Company replied

Rated 5 out of 5 stars
Verified

Process was easy and painless. The info displayed whether you needed 1 or a 100 was clear and specific. You just choose what you wanted and check out.

Company replied

Rated 5 out of 5 stars
Verified

Oscillot quirked my application and ensured my order covered everything I needed

Company replied

Rated 5 out of 5 stars
Verified

easy to use, though I would have appreciated more pictures of the cones I bought to get a better feel for the size

Company replied

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Company details

  1. #12 of 14 best companies in Pet Supply Store
  2. #1 of 1 best companies in Fence Supply Store
  3. #1 of 1 best companies in Hardware Accessories Store
  4. #12 of 15 best companies in Pet Store

Written by the company

Available in easy DIY Kits & suitable for most fence types, Oscillot® is the safe, effective, simple way to keep pet cats contained to their yards. This revolutionary cat containment system is designed for DIY installation to existing fences(at least 1.80 metres in height) including metal, timber, masonry, vinyl and composite fencing to keep pet cats safe and prevent them from roaming beyond the fence line. Oscillot® consists of a series of four-bladed aluminium Paddles designed for installation running consecutively the length of the fence line between Post Kits containing bearings. When a cat tries to jump and scale the fence, they place a paw on the paddle, which then spins; the cat cannot get traction and falls safely back to the ground. Oscillot® is fast-becoming the first choice for cat owners in Australia, and across the world, because there are no wires, no cages and no netting, it is cat friendly ,unobtrusive and can turn most fences into a cat proof fence, easily and cost effectively. Oscillot® is an ideal choice for cat owners wanting to keep their cat safely contained without compromising the aesthetics of their yard or fence.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

517 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

easy to fit and effective

easy to fit and effective, great company to deal with with prompt delivery

29 September 2025
Oscillot logo

Reply from Oscillot

Thank you so much, Glenn! We really appreciate your recommendation and a 5-star review!

Rated 4 out of 5 stars
Verified

Site very informative but a little…

Site very informative but a little confusing.
Pricing gave impression of additional import duty but this was included in delivery
Also really need a contact phone number, as email reply in 48hours can mean days of question solving.
Delivery advice, faster despatch

2 December 2025
Oscillot logo

Reply from Oscillot

Dear Terence,

Thank you for taking the time to share such detailed feedback.

We are glad to hear that you found all the necessary information on our website. To clarify, if you order from within the EU, there are no additional import duties beyond what is shown at checkout - all applicable charges are included in the final delivery price. However, orders shipped to the UK, Switzerland, or any other country outside the EU are subject to additional taxes and duties, which are set by local authorities and charged separately.

Unfortunately, we are currently unable to offer phone support due to the high volume of inquiries. We also operate across different time zones, which makes real-time responses difficult. That said, we are always happy to assist via email and do our best to reply as quickly and thoroughly as possible.

When you placed your order we were experiencing higher-than-usual demand over the past few months, which led to temporary production delays. Under normal circumstances, all orders are dispatched within 1-2 business days, and we always aim to keep customers informed if timelines are affected.

We very much hope that you are happy with the system and it will serve you well for a long time! If you have any questions in the future, please do not hesitate to contact us at support@oscillot.eu.

Rated 3 out of 5 stars
Verified

Shipping and tax costs too expensive

I bought the smallest kit (2 x 1,20 m). Despite this, the company is charging €40 for shipping and €25 in taxes. All together, that's far too expensive.

2 December 2025
Oscillot logo

Reply from Oscillot

Hi,

Thank you for sharing your feedback. Please note that shipping costs are calculated by the courier based on parcel size, weight and destination. It also includes an additional handling surcharge applied to parcels measuring 1.2 metres or more in length. As our rollers are 1.2 m long, this surcharge applies even for the smallest kits.

As for taxes, we ship products from Poland, and EU regulations require us to charge VAT on all orders within the EU for individual customers. The VAT amount is therefore mandatory and collected at checkout in accordance with EU tax law.

We truly appreciate you taking the time to share your experience. We very much hope that you are happy with the system and it will serve you well for a long time!

Rated 5 out of 5 stars
Verified

Great product

Great product, quite easy to install and much more aesthetic than other solutions on the market. Ours needed a bit of adaptation since the fence is not always leveled, has some horizontal boards which our cat used as ladder and a lot of corners but the instructions provided by the manufacturer were very helpful. After some test and learn our little "ninja" is now properly contained. A great investment if you want to prevent your cats from leaving your property!

29 September 2025
Oscillot logo

Reply from Oscillot

Hi Jean-Francis,

Thank you so much for taking the time to leave such a thoughtful review - we truly appreciate it.

We are really happy to hear that you found the system both aesthetic and effective. Those "ninja" cats are always the toughest testers! :)

It is great to hear that the installation instructions helped you adapt the system to your setup. That trial-and-error phase is very normal in more complex layouts.

We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 3 out of 5 stars
Verified

Product as described but comms and shipping slow.

The product is as described thanks, but when I paid for expedited (courier) shipping it actually caused the delivery to be delayed such that it arrived probably just after a standard Australia Post delivery would have arrived. I paid $4 extra for a slower delivery, when time was critical.

The delays in communication contributed to the problem, as Oscillot only offer email comms and are only responding in the evening (AWST), so there is a day's delay on each message.

Further, I received a shipping confirmation from Oscillot on 28/11/25 but only received a text from Allied Express to confirm that they received the goods in their sorting facility on 2/12/25. A huge delay!

28 November 2025
Oscillot logo

Reply from Oscillot

Hi Karen,

Thank you for taking the time to share your experience. We are glad to hear that the system met your expectations, and we are sorry that the delivery timeline caused frustration.

We have reviewed your order and can confirm that it was placed on Wednesday, 27 November, and dispatched on Friday, 28 November. Please note that all Oscillot orders are custom packed, and we require at least one business day to prepare each order before dispatch, which was completed within our standard timeframe.

As the dispatch took place on a Friday, it is important to note that courier services do not operate over the weekend. As a result, the next possible movement or scan by the courier would have been on the following business day. Once parcels leave our warehouse, delivery speed and scan updates are fully managed by the courier, and delays at sorting facilities can occasionally affect even express services.

If there is anything further we can clarify or assist with, please don not hesitate to reach out. We very much hope that you are happy with the system and it will serve you well for a long time.

Kind regards,
Team Oscillot

Rated 5 out of 5 stars
Verified

Beautiful set up to keep my cats safe.

This is a great set up for along the fence to your cat getting out and others from getting in. There has been the very odd time a cat has gotten into my yard. Once I have got them out they don’t return. Overall a fantastic set up knowing your cats are safe and so is the wildlife outside the fence.

4 December 2025
Oscillot logo

Reply from Oscillot

Dear Margaret,

Thanks for your feedback! It is wonderful to hear that Oscillot is helping keep your cats safe while also protecting the local wildlife.

We truly appreciate your purchase and hope that Oscillot will serve you well for many years! If you ever need tips or have questions about your installation, our team is always happy to help.

Rated 5 out of 5 stars
Verified

Prompt and hassle free ordering

Ordering on line was easy to navigate and the range of sizes was exceptional. Delivery details were kept up to date and my order arrived on time. The assembly instructions were clear and precise and we installed our 10 metres in just under an hour..so easy to do. Going to order more soon

24 November 2025
Oscillot logo

Reply from Oscillot

Hi Joan,

Thanks for your feedback! It is great to hear that ordering was straightforward, and the delivery updates helped keep everything on track.

If you decide to extend the system, we will be here and happy to help with anything you need along the way.

Rated 5 out of 5 stars
Verified

Highly recommend!

The Oscillot rollers are super effective at keeping all our cats contained, and they look much nicer on the fence than other systems I was considering! Also, fantastic customer service-they were very helpful and quickly corrected a small issue with my order.

My cats really benefit from being able to go in the backyard when they please, and they wouldn't have that without Oscillot!

18 September 2025
Oscillot logo

Reply from Oscillot

Hi Sarah,

Thank you for your wonderful review! It is great to hear how well the system is working for your cats. We are also glad our team could quickly help with the small issue on your order.

We really appreciate you sharing your experience and hope that Oscillot will serve you well for many years!

Rated 5 out of 5 stars
Verified

Straightforward and personal.

The process was really straightforward and explained in a friendly way. The instructions were easy to follow, and the package was beautifully prepared. Plus, it arrived sooner than I thought! I absolutely loved that there was a personal message with the name of the person who packed it—that made it extra special.

Just a little suggestion: maybe consider raising the price of the product and offering free shipping. I think it looks more appealing than when you see no extra charge at checkout. Just sharing a friendly idea!

19 November 2025
Oscillot logo

Reply from Oscillot

Hi Alex,

Thank you so much for your review and the feedback! We are really glad to hear the process felt clear and friendly, and that your package arrived even sooner than expected. It means a lot to us that the personal note stood out to you.

We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 5 out of 5 stars
Verified

Safe cats and happy neighbours

Very easy to order and the Oscillot rollers look fantastic on the fence. You can barely see them which is great. Very easy to install. And peace of mind keeping my cats safe in my yards and the neighbours happy.

4 November 2025
Oscillot logo

Reply from Oscillot

Hi Marney,

Thank you so much for your wonderful review! We are glad to hear that the ordering and installation were smooth for you.

If you ever need anything or have questions down the road, we are always here to help.

Rated 5 out of 5 stars
Verified

Very easy to order

Very easy to order. I only required 1 section to replace two 1 metre sections that were knocked down in a hailstorm. My biggest problem is finding someone who knows what this is and how to install it.

18 November 2025
Oscillot logo

Reply from Oscillot

Hi Kim,

Thank you for your review! We are glad to hear the ordering process was easy and that you were able to replace the sections damaged in the hailstorm.

If you are looking for someone to help with installation, you can browse our installer directory on our website to see if anyone services your area. You can also find local taskers through Airtasker to assist with installing Oscillot.

Please feel free to reach out if you need further information.

Rated 5 out of 5 stars
Verified

Easy to install and keeps our furry…

Easy to install and keeps our furry friends safe!

9 September 2025
Oscillot logo

Reply from Oscillot

Hi Sharon,
Thank you for sharing your experience! We are glad to hear that the system helps to keep your cats safe. We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 5 out of 5 stars
Verified

Easy and Painless

Process was easy and painless. The info displayed whether you needed 1 or a 100 was clear and specific. You just choose what you wanted and check out.

11 November 2025
Oscillot logo

Reply from Oscillot

Hi Ruth,

Thanks for your feedback! We are glad to hear the ordering process felt easy and straightforward for you.

If you ever need help with measurements, installation, or anything else along the way, we are always here to assist.

Rated 4 out of 5 stars
Verified

Excellent people to be dealing with.

Website is easy to use, instructions are clear, and the escape attempt videos are amusing. My first order arrived promptly and was thoughtfully packaged. My second order was slow due to being out of stock (which was annoying) but the communication from Oscillot was professional. Please think of this review as 4 and a half stars.

2 September 2025
Oscillot logo

Reply from Oscillot

Hi Darren,

Thank you so much for your thoughtful review. We really appreciate it! We are glad to hear that you found the website easy to navigate and the instructions helpful.

We sincerely apologise for the delay that you have experienced. We try our best to have stock in at all times, but unfortunately some circumstances may arise that are beyond our control.

If you ever need anything else, we are always here to help.

All the best,
Team Oscillot

Rated 5 out of 5 stars
Verified

Works Exactly As Described

It took longer than usual to receive my Oscillot Cat Fence due to a supply issue but customer service was helpful and quick to respond to my inquiries. When it finally arrived, I was pleased to see that the color I requested was a perfect match to my beige, vinyl (HOA installed) fence. I was disappointed the end caps weren't also the same color (they were black) because I really wanted a seamless look (HOA loves to complain) but I spray painted them and the color matched perfectly. I installed these by myself and although it went well, the process would've taken less time if I had help. I watched the YouTube video that Oscillot posted and it explained the process in a manner that was easier to follow than the printed instructions. I waited a few weeks after installation to post this review because I wanted to make sure that installing this fence was the right choice and I'm so happy to report that it is. My cat had gotten into the habit of jumping the fence and roaming and she's now unable to do this.

4 August 2025
Oscillot logo

Reply from Oscillot

Hi,

Thank you so much for taking the time to share such a thoughtful and detailed review.

We are glad to hear that the color matched your fence so well, and our Video Guide was helpful. Your initiative with painting the caps to achieve a seamless finish was a great idea, and we are happy it worked out perfectly.

If you ever need any assistance in the future or have questions as time goes on, please do not hesitate to reach out - we are always happy to help.

Warm regards,
Team Oscillot

Rated 5 out of 5 stars
Verified

Was easy to use

Was easy to use. Interaction with company very positive.

14 October 2025
Oscillot logo

Reply from Oscillot

Hi Judy,

Thanks a lot for your 5-star review and feedback! We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 5 out of 5 stars
Verified

I was excited to make a purchase from Oscillot.

I was excited to make a purchase from Oscillot online and while working out my needs I made a error in ordering by ordering a set for wood fencing AND a set for Metal. The team at Oscllot picked up the error and contacted me for clarification. I was so grateful as I only have a wood fence. Very professional in the details.

8 October 2025
Oscillot logo

Reply from Oscillot

Hi Barry,
Thank you so much for your kind words! We are really glad our team could catch that mix-up before shipping - we always want to make sure every order is a perfect fit. We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 1 out of 5 stars
Verified

Lost package and terrible customer service

Almost a month and half of our package still hasn’t arrived- customer services has been absolutely terrible and refuses to send a replacement even though we only have half a fence which is totally useless without brackets.

16 September 2025
Oscillot logo

Reply from Oscillot

Dear Christina,

Thank you for your feedback. We are very sorry to hear about your experience. Unfortunately, the delay occurred due to an issue with the courier. Please be assured that we’re doing everything possible from our end to resolve this with the courier company. While some circumstances are beyond our direct control, we always remain in close contact with both you and the courier until the matter is fully resolved.

We’ll continue to keep you informed of all updates and work to ensure you receive your complete order as soon as possible.

Team Oscillot

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