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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the aesthetic appeal and ease of installation of the lights. Many find them to be a stylish and versatile addition to their homes, with the ability to transform the ambiance of a room. People also highlight the quality of the product, noting its contemporary design. Some customers have had positive experiences with the company's communication and fast shipping. However, some consumers have reported negative experiences with customer service responsiveness. Several reviewers have expressed concerns about the order process and delivery service. There are mixed opinions regarding the product itself, with some customers reporting issues such as receiving damaged items or experiencing difficulties with setting up the lights.

Based on these reviews

Rated 4 out of 5 stars

It was bumpy at first. The tariff economy created some delays but the order was shipped as promptly as possible. The customer service team were in contact throughout the process. We are completely sat... See more

Rated 3 out of 5 stars

I am somewhat satisfied with the products although there were marks on the lamp shades and they were also slightly dented. One of the gold poles was also a slightly different colour to the attachment... See more

Company replied

Rated 4 out of 5 stars

So, I was feeling very doubtful that buying these was going to be a nightmare, after ordering 1st. Then, reading reviews. There was a bit of two and fro in regards to delivery, but no delivery. Eventu... See more

Rated 4 out of 5 stars

A neighbor had a couple of these on tequila bottles and thought they looked great so got 2 for my gunpowder gin bottle that I bought in Ireland. It looks so good and waiting to finish another bottle b... See more

Rated 5 out of 5 stars

Company communication is good via email.mails, tracking etc. Delivered on stated time and date. The lamps are really great and so easy to put together. The sticky pads are very effective and stick to... See more

Rated 5 out of 5 stars

The lights arrived well packed and in quite a short time after the order. They are well made, we charged them fully using I phone charger plugs, mounting them on the wall was easy, I opted for using s... See more

Rated 5 out of 5 stars

It did take a long for the lights to arrive. But no disappointment when they did. They look brilliant just l thought they would... Thank you. The bulbs are amazing my daughter thought they would be... See more

Rated 5 out of 5 stars

My first impression was a great product line for wireless lights. While not overly priced, I purchased a set of two. Even though the product was shipped from outside of the USA, there was great commun... See more

Rated 2 out of 5 stars

Got the glow drop lights. The non-squashed one looks great and works so far. They are AA battery operared rather than rechargeable. One arrived squashed and was poorly packed with very little protecti... See more

Company replied

Rated 5 out of 5 stars

Quality Product. As soon as my brother-in-law (retired industrial arts teacher) saw the lamp on my hallway table, he wanted to know where I got it and commented on the beautiful design. I hadn't ev... See more

Rated 5 out of 5 stars

These bottle top lamps are really great!! I have purchased for myself and several gifts for others over the last year and everyone I have given one too just loves them!! Perfect for an outdoor table t... See more

Rated 2 out of 5 stars

Ordered the lamps only to be told afterwards that bulbs weren’t included. So ordered those and the next day an offer was on the website offering free bulbs!! Delivery took ages and when they’ve finall... See more

Company replied

Rated 5 out of 5 stars

Your product is exceptional! The lamps on either side of my bed set off the classical theme of my bedroom. I can only suggest that it be made known at the time of the lamp purpose, that the bulbs... See more

Rated 4 out of 5 stars

The design is very versatile and would fit into most types of decor. Look very substantial. We decided to drill the wall to ensure they didn’t drop but still significantly less hassle than installing... See more

Rated 5 out of 5 stars

I have been absolutely thrilled with my lights. They were super easy to install and have changed the room completely. They are well made and look super stylish. Would highly recommend these.

Rated 2 out of 5 stars

Box arrived with everything intact, but disappointed in remote control, which is essential in turning these lights on/off. We changed out batteries and fully charged the lightbulbs, but they only wor... See more

Company replied

Rated 5 out of 5 stars

Im delighted with these beautiful lamps & so far after a few days they are still on the wall! Took a while to arrive but definitely worth the wait! My advice would be to assemble the lamps prior to... See more

Rated 5 out of 5 stars

The product is fab so much so I have just ordered my third pair of lights. They look stylish, are fitted easily and give an air of sophistication to the room. The only thing I would say is that the bu... See more

Rated 2 out of 5 stars

The lights wouldn’t stay on our wall and kept falling off. This broke the lampshade. We sent Pridola photos and they sent out new sticky pads but the lamps would only stay up if we removed the bottom... See more

Company replied

Rated 5 out of 5 stars

This company is fantastic! I initially received only part of my order, but after reaching out to customer service, they promptly sent the remaining two shades. Their quick response impressed me, and I... See more

Rated 5 out of 5 stars

I was so excited to find a light that didn’t need to be plugged in. It’s small but gives off a perfect amount of light to read my book in the livingroom.i love the three different settings/tones the l... See more

Rated 5 out of 5 stars

After much consideration, i broke down and purchased the lamps. This was the easiest purchase and even easiest install. The lamps are made with high quality and reallu enlightens my space perfectly.

Rated 5 out of 5 stars

The slim, modern design. Perfect lighting for my need. Easy application. Shipping arrived promptly with great communications. I’m in love!

Rated 5 out of 5 stars

Arrived quickly and is exactly as advertised. Very happy with this product. Brightens up a dark area in my hallway

Rated 5 out of 5 stars

I got one set of lights and loved them so got another set for my bedroom changed the shades to black so easy to install also had a problem with my shipping address and they sorted it out straight away... See more

Rated 5 out of 5 stars

I LOVE my sconces and can't stop raving about them to my friends who now want them too! They elevate the style and make the place really put together. So easy to install. So happy I made this purcha... See more

Rated 4 out of 5 stars

Love the table lamps still waiting to use them as not decorated the room yet. Also have sconces, they are lovely too. They are on the wall and everyone who comes comments how nice and bright they are... See more

Rated 5 out of 5 stars

Love it Good changeable colour light with remote and good price. It good see coming autumn and winter put on the lights 👍

Rated 4 out of 5 stars

Very happy with the product not so happy with the bulbs they need to be charged daily for a 3hrs of light

Rated 5 out of 5 stars

Customer service is great. One of the shades came dented and they replaced the part immediately. They look great on my wall.

Rated 5 out of 5 stars

I had been looking for a wireless solution for lighting for seemingly forever. I saw these items on Facebook, even though I was skeptical, I ordered a set. The product shipped quickly and arrived ra... See more

Rated 5 out of 5 stars

Before I saw these on TikTok, I didn't think I needed wall lights. I understand now.

Rated 5 out of 5 stars

I wasn't sure at first but after I put them in, i got soo many compliments. Might buy again soon.

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Company details

  1. Decoration and Interior Design Store

Written by the company

Discover Pridola—Swedish elegance and minimalism design combined. Founded in 2021, we specialize in stylish interior. Enhance your interior with the simplicity and sophistication of Pridola.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Everything seemed as normal to start…

Everything seemed as normal to start with. At checkout they threw in a free Pridola magazine. Then about a week later, I was charged for a magazine subscription, something that I definitely did not do and was seemingly done surreptitiously. Then I started to receive emails telling me that due to logistics issues my order was delayed 5 days, then I'd get a despatch email, than another to say a further delay. Now they won't respond to emails, there's no contact number, and I've still not received my order! AVOID THIS COMPANY!

14 October 2025
Unprompted review
Rated 1 out of 5 stars

I'd burn the very heart out of this lot

Lights arrived 2 damaged shades and box
No bulbs
No remote contril
Sent and charged me for a monthly magazine that you can't cancel
Don't respond to any messages let alone money back promises.
Will send you a fake courier running 5 days late message to cover up this is cheap chinese rubbish
Worst experience I've ever had on line, by far ever
Don't say you haven't been warned

12 October 2025
Unprompted review
Rated 1 out of 5 stars

I ordered their product by mistake…

I ordered their product by mistake because I was browsing first. I contacted them within 5 minutes of ordering to cancel and they refused to do so because it was a sale item. I have not received the item yet, but just want future customers to beware of their customer support and lack thereof. They immediately charged my credit card too!

9 October 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi Nancy,

Thank you for sharing your feedback. We’re sorry for the frustration this has caused. As noted in our return policy, sale items are not eligible for cancellation once the order has been placed. That said, we’ve already checked in with our support team regarding your parcel, and your order has now been dispatched.

We’ve also flagged your case so the team can review it directly and update you with delivery details. We truly appreciate your patience and will do our best to resolve this quickly for you.


Warm Regards,
The Pridola Design Team

Rated 1 out of 5 stars

I have not received my lights yet.We…

I have not received my lights yet.We have had emails saying depatched ,then delayed. This has been going on for weeks.My current email to them has not been answered.Do not purchase from them.

2 October 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi Gerard, thank you for your patience 🙌 We’ve checked on your order and it is already on its way with Yodel. Your tracking number is JD0002233119709186, which you can follow directly on Yodel’s website. Delivery times typically take 7–14 business days, so your parcel should be with you very soon ✨. We truly appreciate your understanding and can’t wait for you to enjoy your new lamp.


Warm Regards,
The Pridola Design Team

Rated 5 out of 5 stars

Great lights, no electric sockets needed!

Company communication is good via email.mails, tracking etc. Delivered on stated time and date. The lamps are really great and so easy to put together. The sticky pads are very effective and stick to the wall well. Lights are controlled by a remote box which gives the choices of soft or brighter light including colour changes. The bulbs are rechargable. Rather pricy but no real need to purchase another set of sticky pads as they are already included. Altogether would highly recommend

9 October 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS

After waiting for 3 weeks for the product to arrive, i dropped Pridola an email to get an update. No reply, so i sent another...and another....and another.

Eventually, after waiting 5 weeks, i had to go through my bank to get a refund.

They clearly have a very good meta ads campaign, as i am getting spammed with adverts, so i am not making sure i comment on each one to say to warn people this is a SCAM and you will not receive your order.

8 October 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi Ollie, thank you for sharing your feedback. We’re very sorry to hear about the delays and the frustration this caused. We can confirm that your order has already been refunded in full, and we regret that your experience did not reflect the service we aim to provide. We’re continuously working to improve our communication and delivery times, and your feedback helps us do better. Thank you for giving us the chance to address this.


The Pridola Design Team

Rated 1 out of 5 stars

You don't respond to emails

You don't respond to emails, worst customer service of any company I have ever dealt with, the discount codes also aren't applied and the sale is pushed through without you getting a chance to to change or react to the fact the discount didn't go through.
You only offer full refunds for full price items, but everything is artificially priced up so that a discount can be applied 😅.
The whole experience stinks of scam.
EDIT 13/10/25
You still have not replied to any of my 3 emails, so I can only assume that your reply is for the benefit of people looking at the reviews here. Absolutely disgusting.

7 October 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi David,

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and the frustration it caused. We understand how important clear communication and smooth checkout are, and we regret that we fell short here. Our support team has been made aware of your case and will follow up directly to assist you. We also want to reassure you that our pricing and refund policies are transparent, and we’ll continue working to improve both our response times and the clarity of our promotions. We appreciate you bringing this to our attention and giving us the chance to make things right.


The Pridola Design Team

Rated 1 out of 5 stars

Scam

Bought the lamps via an offer whereas the bulbs were included for the same price, screenshotted the offer also as I had never ordered from them before.
The lamps arrive without the bulbs…and they now won’t provide them without paying an extra £50 and I can’t send the lamps back!

8 October 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi Claire, thank you for sharing your feedback. We’re very sorry for the confusion and disappointment regarding your order. To clarify, our lamps are sold separately from the rechargeable bulbs, which can be purchased as an add‑on. That said, if your order was placed during a promotion that included bulbs, rest assured, our team will honor that and make sure you receive what was advertised. We’ve flagged your case with our support team, and they’ll be reaching out to you directly to resolve this. We truly appreciate your patience and the chance to make this right.

Regards,
The Pridola Support Team

Rated 5 out of 5 stars

Brilliant

It did take a long for the lights to arrive. But no disappointment when they did. They look brilliant just l thought they would... Thank you.

The bulbs are amazing my daughter thought they would be good as Christmas lights lol. She had a little fun with them, changing the colour and rechargeable too.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Now taking 7.99 for a brochure

Now taking 7.99 for a brochure - be careful - now thieving. Following on from review below, take money without authorisation.
Do not shop with them. Bank has had to block them. Fraudulent!!
Read the reviews of people, as I think there are many issues. Really don’t fall for the hype of social media as they had no reason to take money unsolicited- there is no subscription no nothing so why. PEOPLE NEED TO BE AWARE

7 October 2025
Unprompted review
Pridola Design logo

Reply from Pridola Design

Hi Paul, thank you for sharing your feedback. We’re very sorry for the concern this has caused. We’ve already flagged your case with our support team, and they can arrange to cancel and resolve the charge for you. They’ll be reaching out directly to update you. We truly appreciate your patience and the chance to make this right.

Warm Regards,
The Pridola Design Team

Rated 5 out of 5 stars

Absolutely thrilled!

I have been absolutely thrilled with my lights. They were super easy to install and have changed the room completely. They are well made and look super stylish. Would highly recommend these.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Love it

Love it
Good changeable colour light with remote and good price. It good see coming autumn and winter put on the lights 👍

22 September 2025
Unprompted review

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