The supplies I ordered at the beginning of the month were very well packaged! The scent is very faint and doesn't irritate my dog's sense of smell at all. The shipping speed exceeded my expectations,... See more

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Made in the USA? Shipped from China, ended up in Mexico after it apparently cleared customs in Australia. Apparently arrived in Australia on 30 June, still waiting. Did not respond to my enquiries un... See more
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Delivered the right product requested and paid for. The free flea collar is a good gift. It makes me want to order again. But unfortunately, my Pomeranian for whom I ordered the shampoo died before I... See more
My dog has a skin disease. After spending a lot of money on various veterinarian-approved shampoos that didn't work, I came across this highly rated shampoo and decided to give it a try. After just on... See more
Company details
- Pet Supply Store
- Animal Control Service
- Animal Rescue Service
- Pet Groomer
- Pet Store
- Vitamin and Supplements Store
Written by the company
Puainta was founded out of a deep love for pets and has evolved into a comprehensive guardian for them. From becoming friends with our pets to establishing ourselves as a powerful team of protectors and leaders in pet care, Puainta is dedicated to fulfilling our simple yet steadfast brand mission—Passion, Expertise, Innovation, and Sustainability. We understand that this bond goes beyond companionship; it embodies responsibility and commitment. That’s why every Puainta product is developed with strict adherence to the safety standards of human pharmaceuticals, infused with our innovative concepts, and designed to provide every pet with meticulous health care. As our research into veterinary pharmaceutical technology matures, we are committed to continuing the development of innovative pet products while also promoting knowledge about pet health and medication. Together with pet owners, we aim to build a timely and effective support system that safeguards pets’ health, ensuring that every pet receives the highest quality of care.
Domestic Manufacturing
Written by the company
- At Puainta, we believe caring for pets goes hand-in-hand with caring for our planet. That's why all our pet products are manufactured in Ameriacan R&D factory under strict sustainability standards. As trusted partners of the FDA, EPA, USDA and PBL, we combine scientific expertise with eco-friendly practices - from waste-reducing formulas to sustainable packaging. Our veterinary expert team, backed by international doctors and research institutes, delivers safe, effective pet health solutions through clinical experience and innovative R&D.
Shipping & Delivery
All orders are processed within 24 hours during business days.
Contact info
United States
- service@puainta.com
- puainta.com

Puainta
Replied to 100% of negative reviews
Typically replies within 2 weeks
A very satisfying shopping experience.
The supplies I ordered at the beginning of the month were very well packaged! The scent is very faint and doesn't irritate my dog's sense of smell at all. The shipping speed exceeded my expectations, and the entire process from ordering to receiving the goods was smooth. I'm extremely satisfied!
Smooth Purchase – All Good!
Package hit a small hiccup in transit, but customer-service sorted it out within minutes and it still reached me quickly. Spray head works evenly, no leaks, and it’s already giving my pup noticeable relief. Very happy with both the help and the product!
Works & Smells Fine!
Bought last month; package intact, smell mild. Fast dispatch and tracking updates throughout. Happy with the whole purchase flow.
Shipped the same day and landed at my…
Shipped the same day and landed at my door in 5 days. Customer service answered my questions within minutes,happy with Puainta!
This product has done wonders for my dog!
After using this product for a while, my dog's fur is now shinier and softer to the touch. His digestive issues have also improved! I read it also helps maintain heart health, this all makes me so relieved!
This shampoo is for dogs and cats
This shampoo is for dogs and cats! It helps with their allergies, and the fragrance last for awhile! Smells so good! That’s why I have two bottles in case of a shortage.
The product was delivered intact and works great
The product was delivered intact. This gel can effectively relieve skin inflammation and itching in dogs. After a period of use, he stopped scratching, which gives me great peace of mind.
I ordered this spray product months…
I ordered this spray product months ago. I didn't think it would work on my cat. So after her itching and digging into her tail I tried it . Wow! It worked immediately! This is great because it's been so long trying to get some relief for my cat. It doesn't smell, easy to spray on the areas the cat chews on including her back and sides. I'm so glad I tried this product. Finally my cat can rest.
Not happy.
Ordered 2 seprate orders from puainta same day 8/8/2025 & time, within minutes of each other.recvd 1st order products great they are helping my dog but 2nd order EU7386 never came thru tracking #ZC36113287399 found it In HK Airport so it is in China some where. I never rcvd. It Both orders were paid for. Sent lots of emails got no reply at all from puainta co. I'd like at least an email back . Thank you

Reply from Puainta
Amazing care
We and our dog really loved these products. Now we bathe more often and are free from pests.
Shampoo has a lovely scent that lasts.
My Bichons swim almost every day. The shampoo was great for brightening their white fur. The shampoo has a lovely scent. I could even still smell it after they had been swimming and their fur had dried.
Delivered the right product requested…
Delivered the right product requested and paid for. The free flea collar is a good gift. It makes me want to order again. But unfortunately, my Pomeranian for whom I ordered the shampoo died before I got hold of it. I didn't know he had a disease that needed full attention. You're doing good as far as delivery is concerned.
I never received my products
I never received my products, that's why I gave it a zero rating, and the truth is I spent a lot of money on products.

Reply from Puainta
It has been over 2 weeks and I have not…
It has been over 2 weeks and I have not received the two items I ordered. I have sent numerous emails inquiring about my order. NOTHING. What is going on ?

Reply from Puainta
Never again
Made in the USA? Shipped from China, ended up in Mexico after it apparently cleared customs in Australia. Apparently arrived in Australia on 30 June, still waiting.
Did not respond to my enquiries until after they were contacted by Pay Pal. It has been 23 days but website said 3-7 days.

Reply from Puainta
BEWARE
This company falsely advertise as shipping within 3 to 7 days
Waited 21 days and no response to many emails
Products damaged and very small in comparison to the advertising
No instructions
Whilst waiting purchased products from a reputable Australian company and delivered in less than 48 hours and much less expensive
BEWARE of this company

Reply from Puainta
¡Después de usar esta loción
¡Después de usar esta loción, la piel de mi perro finalmente luce y huele normal!
Le shampoing ne sent pas mauvais du…
Le shampoing ne sent pas mauvais du tout, son parfum n'est pas fort, il est très agréable. Je l'utilise dans l'eau du bain pour rincer et il laisse le pelage de mon chien magnifique.
Well done
My pug had been suffering from skin problems for years and this product solved it
Effective
I found that quantum ear cleaner is really the secret weapon for pet ear health! My dog Bella always had ear mites in her ears before, and I tried many products but they didn't work. But Quantum ear wash is different. It has natural ingredients, the cleaning effect is particularly good, and Bella is very comfortable to use. Thanks.
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