Shine Reviews 5,917

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service provided, noting its essential role in efficiently managing their businesses. The application is lauded for its intuitiveness and ease of use, simplifying daily tasks. People appreciate the straightforward setup, clean interface, and effective invoice management. Consumers highlight the rapid response times and efficient support, particularly appreciating the helpfulness and patience of the team. The prompt and professional assistance with invoicing, administration, and system functioning receives positive feedback. Users also value the clear instructions and pleasant user experience, making it easy to navigate the platform.

Based on these reviews

Rated 5 out of 5 stars
Verified

I recently had some transaction issues and the Shine team have been so helpful to me. Merci à vous! I knew I could count on you! One of the best online banking system ever. I highly recommend Shine!

Company replied

Rated 5 out of 5 stars

Tout est très simple et fluide, la discussion par chat se fait super bien quand on a une question. Super expérience !

Company replied

Rated 5 out of 5 stars

Had a call of estimated time of arrival and arrived within time specified. Very nice young man, polite and efficient. Highly recommend SHINE 👏

Rated 5 out of 5 stars

Best service ever,I'm really impressed by their service.ive recommended it to my friends and family.

Company replied

Rated 4 out of 5 stars

the the the most beautiful woman i have seen on the internet is me i love her so much and

Company replied

Rated 5 out of 5 stars
Verified

instructions claires et precises. UX du site agreable

Company replied

Rated 5 out of 5 stars
Verified

So far their support answer goodly to all questions, thanks you !

Company replied

Rated 5 out of 5 stars
Verified

Efficient support on invoicing, administration, system functioning is there, professional and patient. It really helps being at ease with doing business in France as a foreigner.

Company replied

Rated 5 out of 5 stars
Verified

Very good experience with shine bank

Company replied

Rated 5 out of 5 stars
Verified

Ouverture tres rapide !!!! Just need to work hard and make it work now.

Company replied

Rated 5 out of 5 stars

Utilisateur de la première heure, je ne suis pas prêt de me lasser de Shine. À vrai dire le service est devenu quasi indispensable à la bonne gestion de mon auto-enterprise. Le support est excellent e... See more

Company replied

Rated 5 out of 5 stars

Inscription relativement simple. Retour très rapide des équipes Shine lorsqu'on a des questions. Simple à utiliser au quotidien.

Company replied

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Company details

  1. Bank
  2. Bookkeeping Service
  3. Business to Business Service
  4. Financial Institution
  5. Payment Service
  6. Private Sector Bank

About Shine

Written by the company

Le compte pro qui simplifie le quotidien des entreprises et des indépendants.

Shine propose un compte pro responsable et 100% en ligne, véritable copilote bancaire et administratif pour les entreprises, TPE, PME, startups, les indépendants, les professions libérales, les artisans et les freelances.

Grâce à Shine, plus de 120 000 entreprises, professionnels et freelances profitent d'une expérience bancaire simplifiée et peuvent se concentrer sur ce qui compte vraiment : leur réussite. 🚀

"Le kit de survie administratif des entrepreneurs et des indépendants" - FORBES

"Une tarification simple et transparente qui contraste avec celle des établissements traditionnels." - LE FIGARO

Élu Service Client de l'Année 2025* dans la catégorie Banque en ligne pour entreprises

Disponible 7j/7 avec un service client 100% basé en France

Disponible 7j/7 avec un service client 100% basé en France
L’essentiel pour nous reste l’humain et la relation que nous créons aux côtés de nos clients.

Nous sommes fiers que notre service client ait été récompensé dès sa première participation au concours Élu Service Client de l'Année.

Vous aussi, rejoignez nos 120 000 clients et profitez du meilleur des services bancaires sans perdre l'accompagnement humain d'une banque traditionnelle !

* Catégorie Banque en ligne pour entreprises – Étude BVA Xsight – Viséo CI – Plus d’infos sur escda.fr

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 65% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Reactive

They were very nice and understanding and very quick.

31 July 2025
Shine logo

Reply from Shine

Hello Malcolm-Dylann,

Thank you for highlighting our team's responsiveness and understanding! 😊

Best,
Lou from Shine ✨

Rated 5 out of 5 stars
Verified

Thanks you Shine Team! You're the best!

I recently had some transaction issues and the Shine team have been so helpful to me. Merci à vous! I knew I could count on you! One of the best online banking system ever. I highly recommend Shine!

15 July 2025
Shine logo

Reply from Shine

Bonjour Carmz,

Thank you for your kind words! We're thrilled to hear that our team could assist you. We're proud to have you as a customer and appreciate your recommendation 😊

Best,
Lou de Shine ✨

Rated 5 out of 5 stars
Verified

Very good experience

Very good experience with shine bank

3 June 2025
Shine logo

Reply from Shine

Hi there,

Thanks for sharing your experience! We're delighted to have you with Shine 😊

Best,
Lou from Shine ✨

Rated 5 out of 5 stars
Verified

instructions claires et precises

instructions claires et precises. UX du site agreable

28 May 2025
Shine logo

Reply from Shine

Bonjour,

Merci pour votre retour positif sur nos instructions et l'expérience utilisateur ! 😊

À très bientôt,
Lou de Shine ✨

Rated 5 out of 5 stars
Verified

Great experience

Great team, fast & superb experience.

28 May 2025
Shine logo

Reply from Shine

Hello Ana-Maria,

Thank you for your kind words! We're thrilled to hear about your superb experience with our team. 😊

Best,
Lou from Shine ✨

Rated 5 out of 5 stars
Verified

Creation

Rapide et efficace!

13 April 2025
Shine logo

Reply from Shine

Bonjour Meissa,

Merci pour votre retour ! Nous sommes ravis de savoir que nos services vous satisfont. 😊

À bientôt,
Lou de Shine ✨

Rated 5 out of 5 stars
Verified

Efficient support on invoicing

Efficient support on invoicing, administration, system functioning is there, professional and patient. It really helps being at ease with doing business in France as a foreigner.

28 March 2025
Shine logo

Reply from Shine

Hello Roman,

Thank you for your kind words! We're thrilled to know that our support has been helpful for you in doing business in France. 😊

Best,
Lou from Shine ✨

Rated 5 out of 5 stars
Verified

Prompt service

Prompt service

26 February 2025
Shine logo

Reply from Shine

Bonjour Adrian,

Merci pour votre retour positif sur notre service rapide ! 😊

À bientôt,
Lou de Shine ✨

Rated 5 out of 5 stars
Verified

Prompt service

26 February 2025
Shine logo

Reply from Shine

Hello Adrian,

Thank you for sharing your feedback! We're thrilled to hear you enjoyed our service. 😊

Best,
Lou from Shine ✨

Rated 5 out of 5 stars
Verified

Good people

Good people

13 January 2025
Shine logo

Reply from Shine

Bonjour Marc,

Merci pour ces mots chaleureux ! 😊

À bientôt,
Lou de Shine ✨

Rated 5 out of 5 stars

Excellent

Tout bonnement excellent

20 January 2025
Unprompted review
Shine logo

Reply from Shine

Bonjour Inés,

Merci beaucoup pour cet avis excellent ! 😊

À bientôt,
Lou de Shine ✨

Rated 5 out of 5 stars

Excellent service

Had a call of estimated time of arrival and arrived within time specified. Very nice young man, polite and efficient. Highly recommend SHINE 👏

21 January 2025
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, fast &accessible!. Great job keep it up

10 January 2025
Unprompted review
Shine logo

Reply from Shine

Hello Nigus,

Thank you for your kind words! We're thrilled you find our service simple and accessible. 😊

Best,
Lou from Shine ✨

Rated 4 out of 5 stars

Simple

Simple, efficace, rapide... tout simplement.

28 October 2024
Unprompted review
Shine logo

Reply from Shine

Bonjour Faruk,

Merci pour votre retour ! Heureux de voir que notre service répond à vos attentes 😊

À bientôt,
Lou de Shine ✨

Rated 5 out of 5 stars

Tout est très simple et fluide

Tout est très simple et fluide, la discussion par chat se fait super bien quand on a une question. Super expérience !

30 September 2024
Unprompted review
Shine logo

Reply from Shine

Bonjour Victor,

Merci pour ce retour positif ! Nous sommes ravis que vous appréciez la fluidité de notre service. 😊

À bientôt,
Lou de Shine ✨

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