Ria was great! We used TBC for two trips. The first was with my entire family to visit relatives in Ghana for Christmas (12/2024). We were so satisfied that we returned to book another trip with so... See more
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At TravelBusinessClass you get your personal travel advisor, entirely dedicated to understanding and taking care of your travel needs.
We strive to build long-lasting relationships with our clients, inspiring trust and delivering the best service as well as the highest value for money.
By uncovering hidden fares and exclusive offers, we make business and first class travel far more accessible. With us, the journey feels luxurious – while the price feels surprisingly reasonable.
323 Sunny Isles Boulevard, Suite 700, 33160, Sunny Isles Beach, United States

Replied to 58% of negative reviews
Typically replies within 2 weeks
I just had the absolute pleasure of…
I just had the absolute pleasure of working with Salma for my flight arrangements, and let me tell you, she is a golden gem in a sea of ordinary stones! If travel agents were superheroes, she’d be flying around in a cape, saving travelers from the villainous chaos of booking flights!
From our first chat, it was clear Salma knows her stuff. She made the entire process feel like a walk in the park—if the park had a coffee shop, comfy chairs, and no mosquitoes! She took the time to understand my travel quirks and preferences, effortlessly providing options that fit like a glove.
Salma’s attention to detail is second to none. She anticipated my needs like a mind reader at a carnival! Every question I threw her way was met with a smile (I could almost hear it through the email) and a quick, thorough response.
I’ve dealt with my fair share of travel agents, but Salma stands out like a unicorn at a petting zoo. If you want a stress-free travel experience with a sprinkle of humor and a touch of magic, look no further—Salma is your go-to gal!
Thanks, Salma, for making my travel plans not just easy, but actually enjoyable! You’re the best!
I consistently return to TBC due to the amazing service and support I receive from Brian Casey. He is diligent in researching and providing the best ticket options and prices for my travels. He is responsive to my questions and provides support for any ticket changes and modifications as needed. Brian is my "go-to" person for all of my travel. Dependable and reliable. Hands Down!
Your travel representative was very courteous and patient. Worked hard to clarify things. I have not taken my trip but I do hope it will all be smooth, but if not I hope I will get the same attention as when I was booking.
Brian Casey is my go-to whenever I need a flight. He always goes above and beyond all of my expectations! I use a wheelchair and need specific accommodations and he always is attentive and considerate of all my concerns. Excellent!
I always book my tickets from this site thru Brandon Kovacz. He is very patient, easy to work with and provides better options for my family travel. I purchased tickets multiple times with the help of Brandon. He is super helpful, so I always recommend him to my friends and colleagues.
Very good service they always answer phone exilet will do business with her
Always attentive, checking in on my experience. Helpful with the inevitable changes. My one stop shop for flying. Thank you so much for all your support and attention.
Great service. Brandon is friendly, helpful, clearly and patient till the offer made. Thanks again Brandon.
Stefan did an excellent job with Prompt service, catering to my every request and got me the ticket that I wanted with the airline I usually fly with and the layovers I wanted.
Will use TBC for every travel booking hereon!
We’ve used TBC several times and recommend highly. Our agent, Stacey Miller, is excellent in her job - always prompt with her responses and offers many options so we can get the best routes and rates. She works consistently to accommodate all our requirements in a very courteous and patient manner. It’s a pleasure dealing with her and now several of our friends use her services as well!
Travel agent Stacey Miller delivered exceptional service planning a round-trip Miami, USA to India business-class trip. She carefully understood my preferences and budget, presented top airline options with detailed notes on seat quality, lounges, and amenities, and crafted an itinerary with optimal layovers. Her prompt, professional communication kept me informed about fares, baggage, upgrades, and schedule changes. The airport experience was smooth, with secured seating and organized ground transport. The in-flight experience featured a modern business-class cabin, premium dining, attentive cabin crew, and strong Wi-Fi. Overall, excellent value and peace of mind from planning to post-trip support.
As a lone older traveller it was a pleasure to deal with Cinthi Murray the agent.
She was extremely patient and very helpful, and responded in a timely manner to any of my queries.
She was a lovely human being at the end of the keyboard, and telephone.
Highly recommended.
I submitted request online and had an immediate response with travel time recommendations and great prices. The agent, Timothy Brandt, was courteous and professional and expertly answered my questions. I was fully supported through the booking process. Based on ease of use, I will return to this site for future bookings.
★★★★
— UPDATE December 5 —
In their public reply, TravelBusinessClass states that they “never refused to release the refunded airline funds.”
This is objectively untrue.
We have repeatedly and explicitly requested that TBC immediately forward the airline-refunded amounts — and as of today, THEY STILL HAVE NOT SENT THE FUNDS BACK TO US, despite having received them from multiple airlines months ago.
TBC also claims we “preferred to wait for a complete resolution.”
That is false. We asked in writing for immediate return of any refunded amounts as they were received. TBC ignored or deflected those requests every time.
We stand by our original review and will update this page as regulatory investigations progress.----
ORIGINAL REVIEW
Our family had to cancel an international trip due to a severe medical emergency. What followed with TravelBusinessClass.com (TBC) was one of the most unethical customer service experiences we’ve ever encountered.
After notifying them of the medical situation, TBC refused to cancel or submit refund requests unless we signed a coercive settlement agreement restricting our rights, waiving disputes, and prohibiting us from posting honest reviews. We later learned that this agreement was not required by any airline—it was entirely for TBC’s protection. We declined to sign, and after days of pressure, they finally handled the cancellations.
Some airlines refunded money directly to TBC, yet TBC has refused to transfer those refunded amounts to us.
Even worse, TBC took several thousand dollars in undisclosed fees—none of which were explained before purchase and which they now refuse to itemize or refund. Had we known these fees existed, we would never have booked through them.
Repeated attempts to get a simple accounting of what portion of our $24,300.78 they kept have been met with evasive answers and shifting explanations. They continue to insist that they are “not permitted” to disclose the amount they retained, which makes no sense—this is our money, not proprietary airline data.
We have now filed complaints with multiple consumer protection authorities.
One more note: after reading other reviews here, it’s difficult not to notice how many of the 5-star reviews use nearly identical phrasing. Prospective customers can decide for themselves what that means.
Bottom line: avoid this agency. Hidden fees, withheld refunds, and pressure tactics during a medical crisis are not acceptable business practices.

Reply from TravelBusinessClass
Stacey Miller is a fantastic person, and provides exceptional customer service. I highly recommend her to anybody looking for a good deal on their business air travel!!!
Brandon Kovacz is an excellent agent…intelligent, diligent and highly competent. We booked two major business class trips with two weeks of each other and recommended him to our daughter who was also very pleased.
Working with Palmer, he is very helpful and patient. Listens to our request and finds us the deals.
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