Brenton is always quick to respond and…
Brenton is always quick to respond and provides invaluable practical advice I can implement straight away
17 February 2020
Unprompted review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Company details
- Business and IT Consulting Agency
- Business to Business Service
- Cloud Computing Service
- Cloud Storage Service
- DNS Provider
- Email Service Provider
- Internet Service Provider
- Web Hosting Company
Written by the company
Uptake Digital is a leading Australian managed services provider (MSP) based in Melbourne, Victoria. We specialise in helping not-for-profit organisations, small-to-medium businesses, and growing enterprises across Australia to manage their technology, protect their data, and build future-ready IT environments. At Uptake Digital, we believe that IT should empower your organisation, not overwhelm it. We work hand-in-hand with our clients to deliver reliable, security-first solutions tailored to each organisation’s needs. Whether you're looking for managed IT services, cybersecurity protection, cloud solutions, Microsoft 365 management, or IT consulting and advisory, we have the expertise and experience to help. Our services include proactive monitoring, 24/7 emergency support, endpoint protection, device management, backup and disaster recovery, cloud migrations, and IT strategy. We are specialists in the Microsoft ecosystem, using tools like Microsoft Intune, Azure Active Directory, Windows Autopilot, and advanced security frameworks to keep our clients' environments safe, productive, and compliant. We are proud to be a values-driven company, placing transparency, respect, and long-term partnership at the centre of everything we do. Our team genuinely cares about your success. With a 99% client satisfaction rating and deep experience across sectors, Uptake Digital is committed to delivering IT services that are personal, responsive, and results-focused. Our client base is diverse, but we have a particular passion for supporting not-for-profit organisations, helping them access world-class technology without overpaying or getting lost in jargon. We understand the challenges small and mid-sized organisations face — limited budgets, security risks, evolving needs — and we deliver practical, clear solutions that scale as you grow. If you're looking for an IT provider who will pick up the phone, speak your language, and act like a true extension of your team, Uptake Digital is ready to support you. Services we offer include managed IT services, cybersecurity management, cloud services and cloud migrations, Microsoft 365 support and management, backup and disaster recovery, endpoint and device management, IT consulting and strategic advisory, co-managed IT solutions, security awareness training, and business continuity planning. We proudly serve clients across Melbourne, Sydney, Brisbane, Adelaide, Perth, and regional Australia. No matter where you are, we can support you with a blend of remote-first and on-site IT services where needed. We invite you to reach out if you'd like to learn more about how Uptake Digital can help your organisation succeed through better technology.
Contact info
219b 757 Bourke St, 3008, Docklands, Australia
- 1300303138
- contact@uptakedigital.com.au
- uptakedigital.com.au
4.5
Excellent
13 reviews
Invited
Brenton is caring
Brenton is caring, professional and quick to action but most importantly knows exactly what he is talking about!
3 May 2018
Unprompted review
Truly exceptional service
Brenton at Uptake Digital has serviced our new law firm for just over a year now. From the time of our inception, dealing with what would seem to be technological nightmares, through to the provision of advice on improving technological efficiency through the use of programs, security issues and cyber policies; Brenton has been a vital part of our team. Day-to-day interactions are a breeze with the use of the Zendesk platform and we know that, in times of urgent need, Brenton will accept our phone calls and make himself available at late notice. This kind of service is, in this day, difficult to find. We would and do have no reservations in recommending the services of Uptake Digital to our clients and referral base of other professionals.
6 April 2018
Unprompted review
Reply from Uptake Digital
HI Melissa,
Thank you for your business over the last 12 months, It's been amazing working so closely with your Law Firm.
From the transition from the old technology stack, all the way to your new modern workplace, the autonomy and trust you have granted us to protect and support your business has allowed us to give you the best customer experience possible.
Most of all thank you for your positive and proactive approach to technology and security in your business. We are proud to be counted as part of the Orchard Buchanan team.
- Brenton, Managing Director
Invited
Quick follow up
Quick follow up, generous with their time & knowledge & patient with people who don't understand tech land!
5 April 2018
Unprompted review
Reply from Uptake Digital
Thanks Lucy,
It's been great working with your business. Thanks for the 5 Star Review :)
- Brenton, Managing Director
Invited
Brenton's knowledge and excellent…
Brenton's knowledge and excellent service has been an asset to our business and the reason we refer him to our clients.
5 April 2018
Unprompted review
Reply from Uptake Digital
Thanks for the review Justin,
It's been great working with your law firm over the last 12 months and we've really enjoyed having your business as a customer of ours.
We also appreciate the referrals you have sent us, we know your customers are important to you so thank you for trusting us with your clients.
- Brenton, Managing Director
Verified
Fantastic to work with could not…
Fantastic to work with could not recommend more highly.
4 April 2018
Unprompted review
Reply from Uptake Digital
Thanks Krista! It's the clients like you that make this IT business totally worth being in.
I'm looking forward to working on the next project together soon :)
- Brenton, Managing Director
Invited
Uptake Digital - Insanely Helpful!
Uptake Digital's understanding and support of digital technologies and the requirements of small business customers is second to none. Brenton's assistance in the launch of our corporate Website has been magnificent!
8 November 2017
Unprompted review
Reply from Uptake Digital
Thanks for your review Don, insanely helpful is a wonderful compliment. We really enjoyed working with you and your company with this project, we certainly need more ICT providers like Baw Baw IT out there in the market today.
I look forward to working again on the next project together and I look forward to seeing your business grow and succeed.
- Brenton, Managing Director
Invited
Fantastic guidence and service from …
Fantastic guidence and service from Brenton. Highly recommend
3 November 2017
Unprompted review
Reply from Uptake Digital
Thanks for the review Kerrie.We loved being able to solve your 2 weeks of no email problem in under 2 days.
Looking forward to doing the next project with you.
- Brenton, Managing Director
They blow my mind!
We hired Uptake Digital to help us set up our communications solution. They not only serviced that need to an exceptional standard, they also helped us to better understand and utilise some of our other online apps and processes. We now use Uptake Digital on a regular consultancy basis to make sure we stay up to date with things like new archive solutions and client research and lead generation.
8 August 2017
Unprompted review
Reply from Uptake Digital
Thanks Caleb,
With the executive team located in multiple offices, It's important that everyone at Hebron Films is able to work across offices and remotely with ease. We couldnt have asked for a smoother adoption, Hebron in the cloud was like a duck to water.
We have loved working with you guys and have really enjoyed the speed in which you move in business. Looking forward to many great years of partnership with the Hebron Films team.
- Brenton, Managing Director
Invited
Brenton
Brenton, has been fantastic with educating us on our social media platforms, which is what we hired him for. We were thrilled that he was able to guide us through the vast social media platforms and make it simple for us to understand and use for our business needs.
8 June 2017
Unprompted review
Reply from Uptake Digital
Thanks for the 5-Star Review Tanya.
We really enjoyed working with the passionate and committed people at Crystal Clear Ears. We hope you can take the IP we built for you and go conquer the world!
We look forward to working with you again once you have reached the next step in your business evolution.
- Brenton Johnson, Managing Director
Verified
Very easy to deal with
Very easy to deal with. I explained what I needed once, it was done promptly and professionally and everything well explained to myself who is not tech-savvy. Plus some additional recommendations that I didn't think about. It has allowed me to operate my business within any IT stress. Recommend to all that need help with computers/IT.
5 June 2017
Unprompted review
Reply from Uptake Digital
Hi Sandy,
Thank you very much for making the time to leave us a 5 star review.
We love working with businesses like yours where your focus is on getting the best insurance outcome for your customer, and not on micro-managing IT projects.
Please contact us if you have any questions, or if there is anything else we can do to help you make your business more successful.
- Brenton, Managing Director
Invited
There's always room for improvement :)
There's always room for improvement :)
Loving the product.
Receiving 3 emails per month for an invoice is probably the only annoying part
26 May 2017
Unprompted review
Reply from Uptake Digital
Hi Jo,
Thanks for your kind review. We are really glad the product is working really well for your business.
Regarding improving the invoicing, we have taken your feedback onboard and have made some changes to your account.
Currently our automated system sends out these three emails
1. Subscription Renewal First Reminder
2. Invoice Receipt
3. Payment Succeeded
We have now turned off emails 1,3 for your account. This now means you will get 1 email a month with your invoice, and only get a second email if your payment fails for some reason (usually its when someone loses their card and has to get a new number).
Thanks again for being honest in the review and if there is anything else we can do to help, do not hesitate to contact us so we can make your experience the best it can be.
-Brenton, Managing Director
Invited
Uptake Digital Exceeded our Expectations
Uptake Digital were responsive to everything we threw at them. It was an important task that we asked of them and their attention to our specific needs with sound technical advice was impressive. In a rapidly changing landscape, with so much information flow in the general & social media about what it was we were trying to achieve, Uptake Digital were brilliant.
19 May 2017
Unprompted review
Reply from Uptake Digital
Thank you for the 5 star review Bryan, We really enjoyed working with your company.
We get extremely excited when we get to work with fanatically customer-centric companies like Northern City Insurance Brokers. It has been a pleasure, not just working side by side, but by sharing your successes as you set a new standard in the insurance broking industry.
We look forward to your next stage of growth, and will be there every step of the way.
-Brenton, Managing Director
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