Wander Prints Reviews 77,965

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are pleased with the quality and personalization of the products, especially custom items like camping mats, shirts, and memorial pieces. Consumers highlight the accuracy of the prints and the ability to create memorable and unique gifts. People also appreciate the clear details and good material quality of items like personalized bags. The delivery service is generally considered reliable, with frequent updates on the order status. However, some consumers have mixed opinions regarding their orders. While many are satisfied with the final product matching the website's depiction, a few mention delays in receiving their orders. Some reviewers have reported issues with customer contact, particularly regarding slow responses to inquiries or mistakes in orders. Despite these issues, the company is often commended for its helpfulness in resolving problems, such as re-shipping items delivered to the wrong address.

Based on these reviews

Rated 4 out of 5 stars

Received my ornaments and love them. US shipping carrier not so pleased with but ornaments look great.

Rated 4 out of 5 stars

My items were received, in good packing materials. They were however smaller than expected. The items took longer than expected to be shipped, so arrived after the date needed by myself. I like t... See more

Rated 4 out of 5 stars

Fast delivery and good quality! The only problem i had was i made a mistake in spelling, let them know about it but I still received it and had to pay for the phone cover. Meanwhile I order another... See more

Rated 4 out of 5 stars

Bought a mug with five of my pets and names on it. The design was as described and I’m happy with it, however the mug is a much cheaper one than it looks and is very heavy. Have fed the information... See more

Rated 5 out of 5 stars

I ordered Woman Man Sitting With Cats Line Art - Personalized Poster on 9/12. I was apprehensive as I have never dealt with this company but I was pleasantly surprised when my finished personalized it... See more

Rated 5 out of 5 stars

The custom item (a 'miss you' paw print in honour of my two beloved labradors, mother and daughter, lost 9 months apart) was so easy to personalise. When it arrived I cried, it was such good quality... See more

Rated 5 out of 5 stars

Two months after I ordered the personalized item, I realized that never received my order. After emailing customer service, we discovered that the item had been delivered to the wrong house (based on... See more

Rated 5 out of 5 stars

Purchased the custom phone case cover for my wife with her two King Charles Cavaliers . She was absolutely thrilled with the design. Quick service easy to use website and great price.

Rated 5 out of 5 stars

I had an excellent experience with Wander Prints. Their website was very simple to use, their communication was great. I received my order really quickly and I am amazed at the quality of the print.... See more

Rated 5 out of 5 stars

My parcel arrived in plenty of time for the needed date. It's exactly as I saw it on the site it's unique It arrived in well package as it is a glass item I'm excited it arrived so fast Thankyou so... See more

Rated 5 out of 5 stars

Prompt delivery, good quality product, reasonable price and p&p. A birthday present for my friend, she will love it!! I have bought heaps of your personalied gifts and they are all super and loved b... See more

Rated 5 out of 5 stars

I was very pleased with the quality of my Scrabble Name Ornaments. I took my time in sorting out which names I wanted in each one and placed my order. There were multiple spots during this process to... See more

Rated 5 out of 5 stars

Quick turn around from ordering to delivery for a personalized product. The company kept us informed on the delivery status, while offering additional discounts to order more products. As for the pr... See more

Rated 5 out of 5 stars

The personalized wine glass purchased for a friend's gift came out exactly like the picture on the website. My friend loved the gift of the likeness of her with her little sidekick. The only thing I w... See more

Rated 5 out of 5 stars

We ordered family tree designs for 3 family members and 2 arrived without any problem. One of the items appeared to be lost in transit. After we contacted Wander Prints, the item was noted to once a... See more

Rated 5 out of 5 stars

I sent for 5 of these bags as a surprise gift for a cruise booked for my daughter’s 50th birthday they are for my granddaughters and daughter . I have one granddaughter with an unusual name that I’m n... See more

Rated 5 out of 5 stars

I absolutely love my new Wander Print that I recently ordered. The entire process was easy, from selecting the perfect memorial creation, adding the photo, payment process, and the quick emails on del... See more

Rated 5 out of 5 stars

I ordered 2 stain glass sun catchers for my sisters birthday. She loved them. One was a picture I sent of my sister & me at our favorite local beach, came out beautiful. The other was of my 2 sisters... See more

Rated 5 out of 5 stars

The website was easy to use to create personalized items. I ordered a doormat for myself and a "grandma" hat for a friend. The quality of both items was good. I had a question about one item so sen... See more

Rated 5 out of 5 stars

I saw an advertisement for a mug, dismissed it at first, decided to order it a few hours later.. had to look into my browsing history, found it... ordered it up and was promptly rewarded, got c... See more

Rated 5 out of 5 stars

Frequent updates about product shipping and delivery timeline. I like supporting small businesses, and I like the sincerity of the owner about the product. The product arrived in a timely manner exac... See more

Rated 5 out of 5 stars

I am so happy with my visor clip . I miss my little dog so much and now I can see her every time I’m in my car. I had a good experience with the merchant and it was shipped pretty quickly. The quality... See more

Rated 5 out of 5 stars

I made 2 personalized order. This one came right away. My husband absolutely loved it. My grands loved seeing their names on his shirt. I just received my other order, things happen. He loved it as we... See more

Rated 5 out of 5 stars

I just received my order the other day. It was a bit smaller than I expected but honestly I could have overlooked the details. They sent me tracking information along the way and it arrived when it sa... See more

Rated 5 out of 5 stars

Really well made, quality, personalised products. So happy with them. Would definitely recommend

Rated 5 out of 5 stars

I have to say it was a good experience buying from Wander Prints, I purchased three of the personalized bags as thank you gifts for family and friends. The quality of the bags is a high standard and... See more

Rated 5 out of 5 stars

My package arrived in a timely manner and looked exactly like the picture. I just love it. Can’t wait to give it to my son and his new wife for Christmas!

Rated 5 out of 5 stars

The day we lost our family dog Lucky after 10 years our hearts were broken. Lucky was my dad best friend who laid at his side walked with him loved him for 10 years. It is so hard to find a memorable... See more

Rated 3 out of 5 stars

I received in timely manner but the picture doesn’t look like stained glass just the background…I am sure they will like it will not order again from you disappointing….

Rated 5 out of 5 stars

Very cute piece - exactly as I ordered it. I had a concern about delivery but when I contacted the company, they responded quickly with the info I needed. A very good experience all around.

Rated 5 out of 5 stars

The ornament I ordered for my Daughter and her husband is perfect. A classic that they will love on their the tree this year. First year of married life! Thanks Wander Prints for making such a lovely... See more

Rated 5 out of 5 stars

Great customer service! Product ordered is a perfect gift for my best friends. Ordering and delivery was timely. I will certainly order again from WanderPrints

Rated 5 out of 5 stars

Over the top for results versus expectations. Heaps better the finished product against what I thought. Great customer service. My advice is give it a try .

Rated 5 out of 5 stars

Very helpful with all my queries it was my first experience shopping with them and I found everything so pleasant and simple, I will definitely be ordering from them again as so many lovely ideas for... See more

Rated 5 out of 5 stars

The beautiful gift boxes and the personalized engraving for my sisters is outstanding work. They will be as impressed as I am.

Rated 5 out of 5 stars

Received my product/item fast and on time. I’m extremely happy with the product- it is exactly what I ordered and I have no complaints.

Rated 5 out of 5 stars

I haven’t opened the bag yet (Mother’s Day is next week), but after a bad experience ordering someone from an add on Facebook I was skeptical that anything would show up. However, in just about a week... See more

Rated 5 out of 5 stars

Unfortunately, I didn’t get to see it because it was a gift. However, my father called to let me know that he loved his coffee mug and T-shirt and said he’s going to cherish it. Thanks Wander Prints f... See more

Rated 5 out of 5 stars

The product I ordered came exactly as I ordered it. Im very pleased with the quality of it. Im giving it as a Christmas gift for someone. Im sure she will be pleased as well!!It arrived very quickly a... See more

Rated 5 out of 5 stars

Great company to do business with, np problems. I ordered a hanging ornament and came out exactly how I wanted it! This is the second year I have ordered items and couldn't be happier.

Rated 5 out of 5 stars

Absolutely perfect! No problems at all. The finished product is absolutely adorable! I could not be more pleased!

Rated 5 out of 5 stars

Great tshirt, good quality. Fast shipping. Only problem is they sent me some other shirts I didnt order. Customer service emails and replying back was very very very slow.

Rated 5 out of 5 stars

I ordered three custom shirts for Pop Pop, Papaw, and Dad for Father’s Day, and they turned out perfect! The quality is great, the prints are exactly as requested, and they arrived right on time. Each... See more

Rated 5 out of 5 stars

I ordered a Christmas ornament for a friend whose support dog passed away. It was packaged very well and arrived quickly. Im very pleased with the final product and would order again from Wander Print... See more

Rated 4 out of 5 stars

Absolutely loved what I ordered but shipping took longer than the original estimate. By about a week. I did reach out though and receive a reply on the same day about the shipping so I was overall hap... See more

Rated 5 out of 5 stars

Couldn't be happier with my visor clip. It was so much nicer than I expected it to be. Upon opening the very carefully wrapped package my eyes immediately filled with tears. It's absolutely beautiful... See more

Rated 5 out of 5 stars

I absolutely love my personalized camping mat! The quality is fantastic—durable, comfortable, and clearly made to last. What really sets it apart is the personal touch. The customization looks amazing... See more

Rated 5 out of 5 stars

I purchased this bunny for my daughter when my grandmother passed away and she loves it. The customer service is a wonderful and punctual the post office had kept the package and not let me know tha... See more

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Company details

  1. Gift Shop

Written by the company

Wander Prints was built on the rising trend of personalization, offering unique gifts that celebrate individuality and love. Our online store simplifies the design process, allowing customers to easily personalize items with their interests and names. "Wander" embodies the essence of exploration, both in the external world and within oneself. It encourages individuals to embrace uncertainty, seek new experiences, and cultivate a deeper connection with their surroundings and inner thoughts. Whether through travel or introspection, wandering serves as a powerful catalyst for personal and creative development.


Contact info

4.2

Great

TrustScore 4 out of 5

78K reviews

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Replied to 1% of negative reviews

Typically replies within 48 hours


Rated 4 out of 5 stars

I ordered an ornament of my dog

I ordered an ornament of my dog, and the first ornament I received wasn't what I expected. It was too far away, so I reached out to them and they replaced the ornament. We love it and can't wait to put it on the tree. They kept in touched through the process so I knew when to expect the replacement. So four stars but how they handled it after was 5 stars. Definitely order from them again.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

It took a bit of patience to wait on my…

It took a bit of patience to wait on my item, but the wait was well worth it! Great product, quality product, exactly like it was pictured! Even with it being customized completely, it honestly was here so much faster than I thought it would be! Very pleased!!

14 October 2025
Unprompted review
Rated 3 out of 5 stars

The item is very nice

The item is very nice, but the shipping time was longer than I thought. I am hoping the golf ball stamp works well. It’s a gift so I have it wrapped up!

16 October 2025
Unprompted review
Rated 1 out of 5 stars
Redirected

Worse Customer Service I’ve Dealt With

I understand that things go missing in the mail, but customer service just kept giving me the run around, they take forever to respond if they even do, and just all around a terrible experience with any company ever.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Wrong Item Sent Still waiting a month later

Do not order from here unless you have months to spend. They will send you the wrong thing and then promise to make it right. I ordered a simple mug on September 14, they sent the wrong thing and have strung me along for weeks getting me the correct item because of "high demand." No tracking number, nothing. Will never order from them again. There are way better customizable companies.

14 September 2025
Unprompted review
Rated 1 out of 5 stars
Redirected

They sent the wrong lamps and refuse to…

They sent the wrong lamps and refuse to contact me either by phone or email. They only send email that says your package was delivered. Yes but not of the photos I sent to go on lamps. Of my sister and baby nephew who passed away. I won't be doing any more business with them . I have sent numerous complaints to them and still no rest.Brenda Anderson

27 September 2025
Unprompted review
Rated 5 out of 5 stars

MY ORNAMENT IS JUST WHAT I NEED AFTER…LOSING MY 2 FUR BABY KITTIES

MY ORNAMENT IS JUST WHAT I NEED AFTER JUST HAVING LOST MY 2 FUR BABY KITTIES, JUST 5 1/2 WEEKS APART. STILL GRIEVING, CAN'T GET OVER LOSING THEM, BUT THIS SPECIAL ORNAMENT IS A REMINDER OF HOW SPECIAL THEY WERE/ARE TO ME. YOUR ORDERING PROCESS/SHIPMENT WAS SPEEDY AND ON TIME. DIDN'T CARE MUCH FOR THE SHIPPING PRICE, BUT SOMEONE HAS TO PAY IT. OTHERWISE, YOUR PRICES ARE FAIR FOR QUALITY RECEIVED. THANK YOU.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love my ornament.

I absolutely love my ornament. It is such a sweet reminder of my 20yr old siamese that I love and miss dearly. My daughter also bought me one with all my pets. Beautiful work, timely shipping.

10 December 2024
Unprompted review
Rated 3 out of 5 stars

The memorial lamp is beautiful and did not disappoint, would recommend this item 100% , delivery process was horrible

When the lamp FINALLY arrived , it is beautiful. The communication process is horrible, I had to send 5 emails before I got a response from them. I had reieves an email it had been delivered 1 week prior to actually receiving it, I personally talked with driver and he helped me locate it and brought it to me, all in all I still strongly recommend WANDERPRINTS to anyone looking for the personal and unique gift.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Glass ornament with 15 names(Christmas)

I am very pleased with my order arrived today(monday) 13/10/25. And looks alright and will look OK on the tree,very happy with the service and the time it took to arrive as far as I am concerned 10 out of 10 and would us again.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Wander Prints - Terrible Quality and customer service

Bought a glass for approx AUD30.00 and the writing and image melted and peeled off after the FIRST wash (hand wash). A few "we're sorry, we'll replace it" emails and now nothing. Won't respond to my emails asking where the replacement is. Took my money real quick but give you a terrible quality product. Buyers beware, go somewhere else. Terrible customer service for over 3 months now. And they only put good reviews on their website, my negative one disappeared!

13 October 2025
Unprompted review
Rated 1 out of 5 stars

A Terrible Company to do business with!

I ordered a product in June and as soon as it arrived the first day it started falling apart. I tried since then to get in touch with someone one to help me because it cost a lot of money and I want a refund. I have tried several times to get a response and have sent all the information the asked for and still no response or refund. They say the company is legitimate but it is a terrible company.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Tried to modify / cancel my order 4…

Tried to modify / cancel my order 4 hours after ordering because I made a mistake and was not allowed to. Sure it had not gone into production yet.
Here is their response
“Your modification request has been received, and the order will be processed as requested . We will only inform you within 48 hours in case of your request needs more information
A tracking number will be given as soon as we finish processing and handling it with the post office.

Please be aware that when you place your order, we will only accept modifications made within two hours.
If you have any questions or concerns about your order, please do not hesitate to contact us.”
Not very good customer service for a memorial keepsake that is supposed to be special. And on a Saturday. Robo response

11 October 2025
Unprompted review
Rated 5 out of 5 stars

2 orders…perfectly created

I placed 2 different orders on the same day. The first item was received about 1 week after purchase. I love how it came out. It was a personalized mug and a gift for a friend. She loved it!
The other items were personalized ornaments. They took 2 weeks to arrive. They turned out perfectly!

10 October 2025
Unprompted review

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